Best For

Salon, Barbershop and Spa business owners

Product Details

For more than two decades i-Salon has been committed to providing the most powerful salon management software to the hair and beauty sector. For any successful business today, software is a critical tool, helping you to make the right decisions. i-Salon management software empowers you to be precise, powerful and professional at all times. Our salon software transforms the way you manage, measure and market your hair or beauty business; turning challenges into opportunities.

Contact Details

i-Salon

http://www.i-salonsoftware.co.uk/

Founded in 1990

Located in United Kingdom

Starting Price

  • Not provided by vendor

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

i-salon Features

Booth Rental Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

i-salon Reviews

Overall
2.5/5
Ease of Use
3/5
Customer Service
2/5

Showing Most Helpful

Showing 5 of 5 reviews

Showing Most Helpful

Showing 5 of 5 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Claudia H.
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Source: Capterra
June 30, 2016

“DONT USE THIS COMPANY!!!!!!!!”

OverallThis company are over priced and rip you off!!! They do not care about there customers!!! They put you in ridiculously long 5 year contract and charge way over the odds for salon support!!!! they also charge you for adding on anything!!! DO NOT SIGN UP WITH THIS COMPANY!!! i got completely fooled by them they say they are the best and the cheaper companies use cheaper software its all lies!!!!! they don't have a copy of your database they cannot bring back any information unless you have backed it up everyday!!! There remote access never ever works or if it does is slow and pointless!!!! PLEASE DONT GET STUCK WITH THIS COMPANY!!!!
ProsNothing
ConsEverything
Source: Capterra
June 30, 2016
Catherine U.
Business owner
Leisure, Travel & Tourism, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 7, 2019

“Does it's job”

ProsI find it easy to use and handy when I am travelling not having to make international calls to make appointments
ConsI don't like that I am now being charged an up front fee to make a appointment at the time of booking
Reviewer Source 
Source: Capterra
May 7, 2019
Verified Reviewer
Consumer Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
3/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
May 6, 2019

“Beware of the small print ”

Overallunfortunately we were left with no option but to leave isalon due to difficulties in their delivery of services and changes imposed without any consultation.
Prosthe software is fairly easy to use. Appointment making and taking a bill is simple.
Consthere are so many aspects of the software which don't function well and in some cases provide inconsistent accuracy of data. functionality is not as described or promised and the system would benefit from a complete re-write. in addition the contractual terms are not made clear and may be as long as 5 years. you can only end the contract by giving notice 90 days before the anniversary date of install otherwise you are tied in for another 12 months, which I believe is enforced. the support is not as described and falls short of satisfactory.
Reviewer Source 
Source: Capterra
May 6, 2019
Rachel B.
Owner
Leisure, Travel & Tourism, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 24, 2016

“Wow this looks great”

OverallI have been looking a various salon appointment systems and was impressed by the great look and easy us of I-Salon. The team love it and the new internet bookings is already paying for itself
ProsStock control and reporting . They build all your stock prices in before you start and train staff on how to use it
ConsIts look a bit pricey compared to others but has a lot more to it
Recommendations to other buyersMake sure you have a detailed demo to get full understanding of what it can do for your business
Source: Capterra
June 24, 2016
Stephen N.
owner
Unspecified
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Reviewer Source 
Source: Capterra
December 20, 2017

“Utterly rubbish software and even worse customer service”

ProsThe best thing about this system is if you don't turn it on, on your computer you don't have to look at it
ConsDysfunctional, extremely over complicated and no customer support DO NOT BUY THIS ITS ABSOLUTELY RUBBISH
Reviewer Source 
Source: Capterra
December 20, 2017