--- title: "iSalon Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iSalon Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/85990/i-salon/" page_type: "product" language: "en" --- # iSalon Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iSalon ## What is iSalon? For more than two decades i-Salon has been committed to providing the most powerful salon management software to the hair and beauty sector. For any successful business today, software is a critical tool, helping you to make the right decisions. i-Salon management software empowers you to be precise, powerful and professional at all times. Our salon software transforms the way you manage, measure and market your hair or beauty business; turning challenges into opportunities. ## What is iSalon used for? [Salon](https://www.capterra.com/salon-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iSalon?[Manage this product listing](https://www.g2.com/products/i-salon/claim_requests/new?auto=true) ## iSalon Overview Updated September 2026 AI summary iSalon provides businesses with tools for appointment scheduling, client and employee management, inventory control, and point of sale operations, supporting both single and multi-location setups. Designed for organizations of all sizes, it also offers features like payroll management, recurring appointments, booth rental management, client database, and a loyalty program, and is deployable on both Mac and Windows platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iSalon 2.3 (6) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.7 (6) Ease Of Use 4.6 (84) Value For Money 1.8 (5) Value For Money 4.6 (82) Customer Service 2.2 (5) Customer Service 4.6 (82) ## iSalon alternatives Highest Rated [5.0 (346)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Aura Salonware](https://www.capterra.com/p/181855/SalonOS/) [4.5 (84)](https://www.capterra.com/p/181855/SalonOS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181855/SalonOS/) [View all alternatives](https://www.capterra.com/p/85990/i-salon/alternatives/) ## FAQs about iSalon Overview ### What company size and specific industries is iSalon built for? iSalon is designed for small to medium-sized salon, barbershop, and spa businesses, making it a fit for owners in personal care and grooming service industries. It targets operators that need software tailored to managing appointments, clients, and daily operations in these service-focused businesses. Features and Usability ### What are the key features of iSalon? iSalon offers client management with a client database, appointment scheduling, and recurring appointments for booking support. It also includes employee management, booth rental management, inventory management, payroll management, point of sale (POS), loyalty program tools, and multi-location support for salon operations. Getting Started and Support ### What training and onboarding options does iSalon offer? iSalon provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars cover scheduled instruction, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does iSalon offer? iSalon provides chat support for customer assistance. With no reviewer feedback available on support, no user-reported patterns can be described about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 2,183 Salon reviews Not all salon software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) iSalon supports **Appointment Scheduling**, which helps salons book services efficiently and keep daily operations moving. However, it does not include **Calendar Management** or **Confirmations/Reminders**. Instead, it offers **Client Database** (**52%**) and **Point of Sale (POS)** (**55%**), giving teams a way to manage customer records and handle in-store transactions in one system, while helping businesses stay organized and support smoother front-desk workflows. Appointment Scheduling 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Client Database 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Point of Sale (POS) 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Booth Rental Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Offer to rent a booth to freelance professionals Employee Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Inventory Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply iSalon 11 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Booth Rental Management: Offer to rent a booth to freelance professionals - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Recurring Appointments: Schedule repeating appointments based on a duration of time --- Get Advice We can help you find the software with the features you need. Features 2.3 (6) 2.3 Based on 6 reviews ## Pricing Value for money 1.8 (5) ### Starting price Free trial available Value for money 1.8 (5) 1.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.2 (5) 2.2 Based on 5 reviews ## User reviews Overall rating 2.3 Based on 6 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(4) Mentioned topic Sorted by most recent AN Anonymous User Director Retail ### "Long inflexible contracts, terrible company, expensive low quality product" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 June 3, 2022 Absolutely hated them and the software. Pros Getting rid of it. 100%. It is the only benefit. Cons Absolutely everything. I would have dumped it sooner but was locked in a 5 year unbreakable contract. Be careful- this renews automatically. They had me buy 10k sms initially, and topped up usage back to 10k each month. Made excuses not to refund the 10k at the end. Pure theft. Clunky, slow, ugly UI. They will NOT release your data in your database at the end. Attitude is you left, your choice, we are not helping you. Had to start afresh. Everything is an add on. Remote access. Website booking. Facebook booking. Reviews. Hated every moment of dealing with them. Worst software I've ever seen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CU Catherine U. Business owner Leisure, Travel & Tourism ### "Does it's job" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 7, 2019 Pros I find it easy to use and handy when I am travelling not having to make international calls to make appointments Cons I don't like that I am now being charged an up front fee to make a appointment at the time of booking Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Hair and Beauty Manager Consumer Services ### "Beware of the small print " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2019 unfortunately we were left with no option but to leave isalon due to difficulties in their delivery of services and changes imposed without any consultation. Pros the software is fairly easy to use. Appointment making and taking a bill is simple. Cons there are so many aspects of the software which don't function well and in some cases provide inconsistent accuracy of data. functionality is not as described or promised and the system would benefit from a complete re-write. in addition the contractual terms are not made clear and may be as long as 5 years. you can only end the contract by giving notice 90 days before the anniversary date of install otherwise you are tied in for another 12 months, which I believe is enforced. the support is not as described and falls short of satisfactory. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Stephen N. owner ### "Utterly rubbish software and even worse customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 20, 2017 Pros The best thing about this system is if you don't turn it on, on your computer you don't have to look at it Cons Dysfunctional, extremely over complicated and no customer support DO NOT BUY THIS ITS ABSOLUTELY RUBBISH Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Claudia H. Retail ### "DONT USE THIS COMPANY!!!!!!!!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 30, 2016 This company are over priced and rip you off!!! They do not care about there customers!!! They put you in ridiculously long 5 year contract and charge way over the odds for salon support!!!! they also charge you for adding on anything!!! DO NOT SIGN UP WITH THIS COMPANY!!! i got completely fooled by them they say they are the best and the cheaper companies use cheaper software its all lies!!!!! they don't have a copy of your database they cannot bring back any information unless you have backed it up everyday!!! There remote access never ever works or if it does is slow and pointless!!!! PLEASE DONT GET STUCK WITH THIS COMPANY!!!! Pros Nothing Cons Everything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rachel B. Owner Leisure, Travel & Tourism ### "Wow this looks great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2016 I have been looking a various salon appointment systems and was impressed by the great look and easy us of I-Salon. The team love it and the new internet bookings is already paying for itself Pros Stock control and reporting . They build all your stock prices in before you start and train staff on how to use it Cons Its look a bit pricey compared to others but has a lot more to it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.