# iSalon Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iSalon Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/85990/i-salon

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# 

 iSalon Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

iSalon

## What is iSalon?

For more than two decades i-Salon has been committed to providing the most powerful salon management software to the hair and beauty sector. For any successful business today, software is a critical tool, helping you to make the right decisions. i-Salon management software empowers you to be precise, powerful and professional at all times. Our salon software transforms the way you manage, measure and market your hair or beauty business; turning challenges into opportunities.

## What is iSalon used for?

[Salon](https://www.capterra.com/salon-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for iSalon?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.i-salonsoftware.co.uk/&name=iSalon)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iSalon

2.3 (6)

VS.

[4.4 (405)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.7 (6)

Ease Of Use

4.4 (83)

Value For Money

1.8 (5)

Value For Money

4.2 (81)

Customer Service

2.2 (5)

Customer Service

4.3 (81)

## iSalon alternatives

Highest Rated

[4.9 (297)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$165.00

Per User, Per Month

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/85990/i-salon/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Booth Rental Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Offer to rent a booth to freelance professionals

Client Database

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Employee Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Inventory Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Point of Sale (POS)

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

iSalon 11 features

Schedule appointments via a calendar

Offer to rent a booth to freelance professionals

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Track employee schedules, availability, and performance across projects and tasks

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Schedule repeating appointments based on a duration of time

Get Advice

We can help you find the software with the features you need.

Features

2.3 (6)

2.3

Based on 6 reviews

## Pricing

Value for money

1.8 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

1.8 (5)

1.8

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.2 (5)

2.2

Based on 5 reviews

## User reviews

Overall rating

2.3

Based on 6 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(4)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Director

Retail

### "Long inflexible contracts, terrible company, expensive low quality product"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

June 3, 2022

Absolutely hated them and the software.

Pros

Getting rid of it. 100%. It is the only benefit.

Cons

Absolutely everything. I would have dumped it sooner but was locked in a 5 year unbreakable contract. Be careful- this renews automatically. They had me buy 10k sms initially, and topped up usage back to 10k each month. Made excuses not to refund the 10k at the end. Pure theft. Clunky, slow, ugly UI. They will NOT release your data in your database at the end. Attitude is you left, your choice, we are not helping you. Had to start afresh. Everything is an add on. Remote access. Website booking. Facebook booking. Reviews. Hated every moment of dealing with them. Worst software I've ever seen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CU

Catherine U.

Business owner

Leisure, Travel & Tourism

### "Does it's job"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 7, 2019

Pros

I find it easy to use and handy when I am travelling not having to make international calls to make appointments

Cons

I don't like that I am now being charged an up front fee to make a appointment at the time of booking

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Hair and Beauty Manager

Consumer Services

### "Beware of the small print "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 6, 2019

unfortunately we were left with no option but to leave isalon due to difficulties in their delivery of services and changes imposed without any consultation.

Pros

the software is fairly easy to use. Appointment making and taking a bill is simple.

Cons

there are so many aspects of the software which don't function well and in some cases provide inconsistent accuracy of data. functionality is not as described or promised and the system would benefit from a complete re-write. in addition the contractual terms are not made clear and may be as long as 5 years. you can only end the contract by giving notice 90 days before the anniversary date of install otherwise you are tied in for another 12 months, which I believe is enforced. the support is not as described and falls short of satisfactory.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Stephen N.

owner

### "Utterly rubbish software and even worse customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 20, 2017

Pros

The best thing about this system is if you don't turn it on, on your computer you don't have to look at it

Cons

Dysfunctional, extremely over complicated and no customer support DO NOT BUY THIS ITS ABSOLUTELY RUBBISH

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Claudia H.

Retail

### "DONT USE THIS COMPANY!!!!!!!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 30, 2016

This company are over priced and rip you off!!! They do not care about there customers!!! They put you in ridiculously long 5 year contract and charge way over the odds for salon support!!!! they also charge you for adding on anything!!! DO NOT SIGN UP WITH THIS COMPANY!!! i got completely fooled by them they say they are the best and the cheaper companies use cheaper software its all lies!!!!! they don't have a copy of your database they cannot bring back any information unless you have backed it up everyday!!! There remote access never ever works or if it does is slow and pointless!!!! PLEASE DONT GET STUCK WITH THIS COMPANY!!!!

Pros

Nothing

Cons

Everything

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RB

Rachel B.

Owner

Leisure, Travel & Tourism

### "Wow this looks great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2016

I have been looking a various salon appointment systems and was impressed by the great look and easy us of I-Salon. The team love it and the new internet bookings is already paying for itself

Pros

Stock control and reporting . They build all your stock prices in before you start and train staff on how to use it

Cons

Its look a bit pricey compared to others but has a lot more to it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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