--- title: "Global Relay Archive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Global Relay Archive Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/85993/Global-Relay-Archive/" page_type: "product" language: "en" --- # Global Relay Archive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Global Relay Archive ## What is Global Relay Archive? Global Relay Archive is an enterprise-class message archiving solution that meets the demands of eDiscovery, regulatory compliance, internal and external audits, business continuity, data management, storage and security of regulated firms. Developed entirely in-house, the Archive securely captures and preserves over 50 data types, including email, IM, social media, Bloomberg and Thomson Reuters, storing them in a unified and private cloud repository with federated search capabilities. ## What is Global Relay Archive used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Data Governance](https://www.capterra.com/data-governance-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$5 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Global Relay Archive?[Manage this product listing](https://www.g2.com/products/global-relay/claim_requests/new?auto=true) ## Global Relay Archive Overview Updated September 2026 AI summary Global Relay Archive enables businesses of all sizes to manage and retain electronic communications for compliance, archiving, and eDiscovery needs. Delivered as a cloud-based solution, it features audit management, policy and risk management, version control, and advanced search. Optional capabilities support HIPAA and Sarbanes-Oxley compliance, with role-based permissions and encryption for secure, controlled data storage. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Global Relay Archive 3.7 (3) VS. [### MirrorWeb](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/) [5.0 (5)](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/#reviews) Starting Price CA$5 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (3) Ease Of Use 5.0 (5) Value For Money 3.0 (1) Value For Money 5.0 (5) Customer Service 4.0 (1) Customer Service 5.0 (5) ## Global Relay Archive alternatives [ArcTitan Email Archiving](https://www.capterra.com/p/168612/ArcTitan/) [4.7 (20)](https://www.capterra.com/p/168612/ArcTitan/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168612/ArcTitan/) [OneVault](https://www.capterra.com/p/187398/OneVault/) [5.0 (3)](https://www.capterra.com/p/187398/OneVault/#reviews) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187398/OneVault/) [Smarsh](https://www.capterra.com/p/130954/Email-Archiving/) [3.8 (18)](https://www.capterra.com/p/130954/Email-Archiving/#reviews) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130954/Email-Archiving/) [Jatheon](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [4.8 (26)](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [View all alternatives](https://www.capterra.com/p/85993/Global-Relay-Archive/alternatives/) ## FAQs about Global Relay Archive Overview ### What company size and specific industries is Global Relay Archive built for? Global Relay Archive is designed for enterprise and mid-market organizations in the global financial industry, as well as other highly regulated sectors that need to manage communications in a controlled, compliant environment. Features and Usability ### What are the key features of Global Relay Archive? Global Relay Archive offers archiving and retention, web archiving, and data retention management for stored communications and content. It also includes keyword search, eDiscovery, data discovery, and reporting and analytics, plus role-based permissions, encryption, secure data storage, audit management, and compliance management for risk management. Getting Started and Support ### What training and onboarding options does Global Relay Archive offer? Global Relay Archive provides live online training sessions and documentation to help teams get started. Live online sessions support guided instruction with a trainer, while documentation gives users written material for self-paced reference and feature lookup. Getting Started and Support ### What customer support options does Global Relay Archive offer? Global Relay Archive provides 24/7 live rep support and chat for customer help. Support is available through live assistance and messaging, giving users direct contact options when issues arise. ## Features AI summary Based on 4,313 Compliance reviews Capterra data shows that buyers of compliance software rank the following features as their top priorities: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) Global Relay Archive includes **Audit Management**. However, it does not offer **Compliance Tracking** or **Document Management**. Its **Audit Management** capabilities help businesses maintain clear audit trails, review compliance-related activity, and support internal oversight, providing teams with better visibility into records and accountability across compliance processes. Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Data Discovery Discover and connect variety of data sources to the application for analysis Data Import/Export Import and export data to and from software applications Data Retention Management Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Global Relay Archive 22 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Import/Export: Import and export data to and from software applications - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Keyword Search: Identify specific keywords in documents - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Policy Management: Create, manage, and track policies and procedures within an organization - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Secure Data Storage: Securely stores data to prevent data loss or breaches - Storage Management: Store items for a designated period of time - Version Control: Track revisions and updates made to files and navigate between different versions - Web Archiving: Gathering, storing and preserving data found on the World Wide Web --- Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 3.0 (1) Basic CA$5.00 Flat Rate,Per Month Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(0) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BB Brent B. Director of Operations Financial Services ### "Simple but limited" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 14, 2019 Pros It was easy to use and didn't take a lot to figure out Cons There wasn't very many features outside of simple IM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EV Eric V. President ### "The right balance between intuitive and powerful" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 1, 2018 Pros The query capability for standard/scheduled email reviews as well as the ability to perform specific searches to review messages from an individual or a keyword is very helpful. Cons When acting as both an administrator and user, the functional organization can be a bit confusing, but its workable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jose A. Ayudante Tecnico del Departamento de Informatica ### "Archive and monitor electronic communications of companies effectively and safely" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 27, 2018 Pros It is a unique registration system for all electronic communications of organizations, which offers each employee an automatic and personalized user interface to help them work more efficiently. You can search and recover any previous conversation quickly and easily, no matter when it took place or what instant messaging service was used, it captures and preserves them in real time and stores them in a private cloud, becoming a search tool, collaboration and productivity to help the organization make better use of their data. Cons It is a tool with a quite significant cost that needs the training of the personnel in the handling of the technology. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.