--- title: "Global Relay Archive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Global Relay Archive Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/85993/Global-Relay-Archive/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # Global Relay Archive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Global Relay Archive ## What is Global Relay Archive? Global Relay Archive is an enterprise-class message archiving solution that meets the demands of eDiscovery, regulatory compliance, internal and external audits, business continuity, data management, storage and security of regulated firms. Developed entirely in-house, the Archive securely captures and preserves over 50 data types, including email, IM, social media, Bloomberg and Thomson Reuters, storing them in a unified and private cloud repository with federated search capabilities. ## What is Global Relay Archive used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Electronic Discovery](https://www.capterra.com/electronic-discovery-software/)[Data Governance](https://www.capterra.com/data-governance-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$5 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Global Relay Archive?[Manage this product listing](https://www.g2.com/products/global-relay/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Global Relay Archive 3.7 (3) VS. [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/reviews/) Starting Price CA$5 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (3) Ease Of Use 4.7 (5) Value For Money 3.0 (1) Value For Money 4.6 (5) Customer Service 4.0 (1) Customer Service 4.5 (5) ## Global Relay Archive alternatives Highest Rated [Red Oak](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/) [5.0 (5)](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171780/Website-Social-Media-Archiving/) [ArcTitan Email Archiving](https://www.capterra.com/p/168612/ArcTitan/) [4.7 (20)](https://www.capterra.com/p/168612/ArcTitan/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168612/ArcTitan/) [OneVault](https://www.capterra.com/p/187398/OneVault/) [5.0 (3)](https://www.capterra.com/p/187398/OneVault/#reviews) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/187398/OneVault/) [Jatheon](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [4.8 (26)](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176595/Jatheon-Archiving-Suite/) [View all alternatives](https://www.capterra.com/p/85993/Global-Relay-Archive/alternatives/) ## FAQs about Global Relay Archive Overview ### What company size and specific industries is Global Relay Archive built for? Global Relay Archive is designed for organizations in the global financial industry and other highly regulated sectors. It is best suited to larger companies that must meet strict compliance, retention, and oversight requirements for communications and records across regulated business environments. Features and Usability ### What are the key features of Global Relay Archive? Global Relay Archive offers archiving and retention, web archiving, data discovery, and eDiscovery for storing and retrieving communications. It also includes keyword search, reporting and analytics, audit management, role-based permissions, encryption, secure data storage, policy management, and compliance features such as HIPAA and Sarbanes-Oxley support. Getting Started and Support ### What training and onboarding options does Global Relay Archive offer? Global Relay Archive provides live online training and documentation. Live online sessions support guided setup and feature walkthroughs with an instructor, while documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Global Relay Archive offer? Global Relay Archive provides 24/7 live rep support and chat. No reviewer feedback about support quality is available in the catalog data, so user experience details such as response times or helpfulness cannot be stated. ## Features AI summary Based on 4,313 Compliance reviews Capterra data shows that buyers of compliance software rank the following features as their top priorities: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) Global Relay Archive includes **Audit Management**. However, it does not offer **Compliance Tracking** or **Document Management**. Its **Audit Management** capabilities help businesses maintain clear audit trails, review compliance-related activity, and support internal oversight, providing teams with better visibility into records and accountability across compliance processes. Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Data Discovery Discover and connect variety of data sources to the application for analysis Data Import/Export Import and export data to and from software applications Data Retention Management Manage/customize policies to organize data and determine where data should be stored or archived and for how long. Global Relay Archive 22 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Import/Export: Import and export data to and from software applications - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Keyword Search: Identify specific keywords in documents - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Policy Management: Create, manage, and track policies and procedures within an organization - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Secure Data Storage: Securely stores data to prevent data loss or breaches - Storage Management: Store items for a designated period of time - Version Control: Track revisions and updates made to files and navigate between different versions - Web Archiving: Gathering, storing and preserving data found on the World Wide Web --- Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 3.0 (1) Basic CA$5.00 Flat Rate,Per Month Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating Counts reflect reviews available in this feed. 5(0) 4(2) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Ayudante Tecnico del Departamento de Informatica Used the software for: Less than 1 year ### "Archive and monitor electronic communications of companies effectively and safely" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 28, 2018 Pros It is a unique registration system for all electronic communications of organizations, which offers each employee an automatic and personalized user interface to help them work more efficiently. You can search and recover any previous conversation quickly and easily, no matter when it took place or what instant messaging service was used, it captures and preserves them in real time and stores them in a private cloud, becoming a search tool, collaboration and productivity to help the organization make better use of their data. Cons It is a tool with a quite significant cost that needs the training of the personnel in the handling of the technology. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "The right balance between intuitive and powerful" 4.0 August 2, 2018 Pros The query capability for standard/scheduled email reviews as well as the ability to perform specific searches to review messages from an individual or a keyword is very helpful. Cons When acting as both an administrator and user, the functional organization can be a bit confusing, but its workable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Brent B. Director of Operations Used the software for: Less than 1 year ### "Simple but limited" 3.0 November 15, 2019 Pros It was easy to use and didn't take a lot to figure out Cons There wasn't very many features outside of simple IM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.