--- title: "Sertifi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sertifi Software - reviews, pricing plans, popular comparisons to other Shopping Cart products and more." source_url: "https://www.capterra.com/p/86108/Sertifi/" page_type: "product" language: "en" --- # Sertifi Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sertifi ## What is Sertifi? Sertifi offers an Agreement Platform built for businesses who need a more efficient and secure way to manage the full contract process. We simplify how businesses send and collect agreements and payments all in one secure platform. Sertifi automates business processes, enhances security and PCI-compliance, and provides customers an easy and convenient way to do business with your company. The Agreement Platform is also available as an integratable API directly through your technology. ## What is Sertifi used for? [Digital Signature](https://www.capterra.com/digital-signature-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sertifi?[Manage this product listing](https://www.g2.com/products/sertifi/claim_requests/new?auto=true) ## Sertifi Overview Updated September 2026 AI summary Sertifi provides digital signature and document management tools for businesses of all sizes, offering features such as electronic signatures, audit trails, access controls, and mobile signature capture. It supports multi-party signing, file sharing, and reminders, with optional API integration and team collaboration capabilities. Sertifi is available as a cloud, SaaS, web-based, Mac, and Windows solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sertifi 4.8 (11) VS. [4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting Price $30 Per User, Per Month Starting Price $36 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (10) Ease Of Use 4.6 (2,714) Value For Money 4.9 (7) Value For Money 4.6 (2,229) Customer Service 4.7 (7) Customer Service 4.7 (2,039) ## Sertifi alternatives [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [SignWell](https://www.capterra.com/p/184497/Docsketch/) [4.9 (2,714)](https://www.capterra.com/p/184497/Docsketch/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184497/Docsketch/) [Docusign](https://www.capterra.com/p/121506/Docusign/) [4.7 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121506/Docusign/) [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) [4.7 (4,262)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) [View all alternatives](https://www.capterra.com/p/86108/Sertifi/alternatives/) ## FAQs about Sertifi Overview ### Which roles and teams benefit most from Sertifi? Sertifi is most used by finance and administrative teams, sales professionals, and IT staff who need secure document signing and payment workflows. Controllers, finance directors, and firm administrators streamline approvals and records, while brokers and sales leaders close agreements faster. Developers and IT managers support integration, security, and smoother internal adoption. Answer based on 10 reviews Overview ### What company size and specific industries is Sertifi built for? Sertifi is designed for businesses of any size that need a better way to manage agreements and online payments. The vendor description does not name specific industries, so the target audience appears to be general business users rather than a single sector. Features and Usability ### What are the key features of Sertifi? Sertifi offers electronic signature, multi-party signing, and mobile signature capture for document execution. It also includes document management and storage, customizable templates and branding, access controls and permissions, audit trail, completion tracking, reminders, reporting and analytics, file sharing, team collaboration, and API integration. Getting Started and Support ### What training and onboarding options does Sertifi offer? Sertifi provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars present scheduled group training, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Sertifi offer? Sertifi provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available about support experiences, the support setup can be described only by its listed channels, without claims about response speed, helpfulness, or common problems. ## Features AI summary Based on 14,535 Shopping Cart reviews Capterra data shows that buyers of digital signature software rank the following features as their top priorities: - **Electronic Signature** (**67%** of reviewers rated this feature as critical) - **Data Security** (**59%**) - **Multi-Party Signing** (**54%**) Sertifi supports all three of the features reviewers value most: **Electronic Signature**, **Data Security**, and **Multi-Party Signing**. Together, these capabilities help businesses collect signatures faster, protect sensitive documents and signer information, and manage approvals involving multiple stakeholders, allowing teams to complete agreements with less delay and more confidence. Electronic Signature 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Digitally sign online documents Data Security 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Multi-Party Signing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Share documents with different users to collect multiple signatures Mobile Signature Capture 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Capture signatures via mobile devices Customizable Templates 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Sertifi 14 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Party Signing: Share documents with different users to collect multiple signatures - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Team Collaboration: Allow multiple team members to edit and work on the same document --- Get Advice We can help you find the software with the features you need. Features 4.8 (10) 4.8 Based on 10 reviews ## Pricing Value for money 4.9 (7) Free Trial Basic $30.00 Per User,Per Month Value for money 4.9 (7) 4.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.8 Based on 11 reviews Filter by rating 5(9) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LW Lynne W. Broker Insurance ### "Best Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 12, 2024 I love the fact I can send my clients documents to sign, and they can simply ready the preprogramed instructions and get it done. Pros It is user friendly. And easy to explain to my clients. Cons There is nothing that I like least about Sertifi Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Michael A. IS Manager Hospitality ### "E-signature solution for paperless project" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2023 Sertifi is one of the approved hyatt system for e-signature. Pros Ease of use and paperless solution for the hotels. Cons limited access using the E-signature saved in the computer. Reasons for choosing Sertifi it was approved by Hyatt IT team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aman Preet S. Developer Biotechnology ### "Pros and cons of Sertifi" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 17, 2023 Overall experience with the same is pretty good. Based on the requirements we had it fits in everything smoothly. Pros When it comes to data storage facility and providing good quality electronic signature then many other products provides the same but when it comes to providing data security and authentication to protect important documents from theft then Sertifi is one of the best. Cons It's mobile interface is not that pleasing and easy to work with as much it is for other platform, also the quality of electronic signature can be improved for the mobile platforms. Switched from [OneSpan Sign](https://www.capterra.com/p/121512/OneSpan-Sign/) [Legalesign](https://www.capterra.com/p/143821/Legalesign/) Doesn't meet the current expected requirements Alternatives considered [SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/) [Lightico](https://www.capterra.com/p/164596/Lightico-CloudEngage/) [Coupa](https://www.capterra.com/p/115928/Coupa/) Reasons for choosing Sertifi Doesn't meet the current expected requirements Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Raj S. Software Developer Computer Software ### "Secure way of storing payment information" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 30, 2022 Pros It helps in storing credit card information in a safe and secure manner. It is saved in an organised manner. Cons The user interface does not look good. There are a lot of improvements that can be done to improve the user interface and the user experience while using the application. Switched from [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Leslie F. Director of Finance Hospitality ### "Virtual Credit Cards" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2021 In the past, accounting would have to call the client for their complete credit card information to key into our PMS system. With Sertifi, the client can securely send this information and accounting can access it at any time to enter into the PMS system. Pros The ability for our clients to securely transmit their credit card information. We no longer have to play phone tag with clients for their complete card number. Cons One sales manager archived a request he'd sent to a client and I haven't found how to unarchive it - so we have to check the archive folder in case this happens again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Crystal P. Firm Administrator Staffing and Recruiting ### "Made transitioning to remote work easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 24, 2020 I love the product and the people. The site is very user friendly, and I can see in real time when signatures have been captured. Pros It is more user friendly than Docusign. I can edit and send as many documents as I need without having to working about overages or functionality problems. The Sertifi team has been amazing through the whole process! Cons Learning to format the documents to send out. Again I should stress that the Sertifi team has been amazing in teaching me and walking me through the whole process. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Docusign was charging us entirely to much for what they were offering. Their support staff wasn't as friendly or helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kim M. Assistant Controller Hospitality ### "Easy, secure way to receive payments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2019 This is a great platform for vendors/ customers to share information and a secure place to hold payment information. Pros The website is easy to navigate and nice place to store/ share documents Cons No option to pre-authorize credit cards/ hold payments Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director - Ski Tour & Travel Sales Hospitality ### "Easy and effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 13, 2018 Sertifi confuses a few clients, but most love it and the average period between sending a contract and getting it signed has shortened as a result. Pros Intuitive and takes only a short period of use to feel comfortable with, at least at a basic user level. Cons Only one concern which may be an admin setting that can be changed. Expired docs can only be unexpired for 24 hours (it seems) which isn't long enough. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZM Zachary M. Chocolatier Food & Beverages ### "Easily gets online signups SIGNED" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 19, 2018 Pros Quickly send out a link to documents that need to be signed, customers can finish in minutes and voila! It's done! Cons Often seems to require matching signatures on different fields. Doesn't need to be that way for separate billing and waiver fields (i.e. someone paying for someone else's membership, race fee, etc). Solution is to send separate documents, but that's more to keep track of... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kim M. Assistant Controller Hospitality ### "Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2018 Pros Easy way to keep information digital for auditing purposes. Easy way for both vendor and customer to sign in and communicate documents, signature, and payments. Cons Search Feature. I wish I could default search to search all months all years for all files (perhaps save this search to a favorite) rather than have to select each time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/86108/Sertifi/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.