---
title: "Sertifi Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Sertifi Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more."
source_url: "https://www.capterra.com/p/86108/Sertifi/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 Sertifi Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sertifi

## What is Sertifi?

Sertifi offers an Agreement Platform built for businesses who need a more efficient and secure way to manage the full contract process. We simplify how businesses send and collect agreements and payments all in one secure platform. Sertifi automates business processes, enhances security and PCI-compliance, and provides customers an easy and convenient way to do business with your company. The Agreement Platform is also available as an integratable API directly through your technology.

## What is Sertifi used for?

[Digital Signature](https://www.capterra.com/digital-signature-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Contract Management](https://www.capterra.com/contract-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sertifi?[Manage this product listing](https://www.g2.com/products/sertifi/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sertifi

4.8 (11)

VS.

[4.7 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

$30

Per User, Per Month

Starting Price

$15

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

4.7 (2,715)

Value For Money

4.9 (7)

Value For Money

4.5 (2,230)

Customer Service

4.7 (7)

Customer Service

4.5 (2,040)

## Sertifi alternatives

[4.7 (4,268)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (2,834)](https://www.capterra.com/p/160894/eversign/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (695)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/86108/Sertifi/alternatives/)

## FAQs about Sertifi

Overview

### Which roles and teams benefit most from Sertifi?

Sertifi is most used by finance and accounting teams, including assistant controllers and finance directors, for managing approvals, agreements, and payment-related documents. Sales and brokerage professionals use it to secure client signatures, while administrators, IT managers, and developers support document workflows, access management, and system integrations.

Answer based on 10 reviews

Overview

### What company size and specific industries is Sertifi built for?

Sertifi is designed for businesses of any size that need a better way to manage agreements and online payments. It is not tied to a specific industry, making it suitable for organizations across sectors that handle contracts, signatures, and payment collection as part of their workflow.

Features and Usability

### What are the key features of Sertifi?

Sertifi offers electronic signature, multi-party signing, mobile signature capture, and completion tracking for document execution. It also includes document management and storage, customizable templates and branding, access controls and permissions, audit trail and log management, plus reporting/analytics, reminders, file sharing, team collaboration, and API support.

Getting Started and Support

### What training and onboarding options does Sertifi offer?

Sertifi provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation serves as written reference material, and videos offer self-paced viewing for product guidance.

Getting Started and Support

### What customer support options does Sertifi offer?

Sertifi provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support is presented through these channels for users who need setup guidance, issue resolution, or self-service help. No reviewer feedback is available here, so support quality and response experience cannot be assessed from user comments.

## Features

AI summary

Based on 14,535 Digital Signature reviews

Capterra data shows that buyers of digital signature software rank the following features as their top priorities:

-   **Electronic Signature** (**67%** of reviewers rated this feature as critical)
-   **Data Security** (**59%**)
-   **Multi-Party Signing** (**54%**)

Sertifi supports all three of the features reviewers value most: **Electronic Signature**, **Data Security**, and **Multi-Party Signing**. Together, these capabilities help businesses collect signatures faster, protect sensitive documents and signer information, and manage approvals involving multiple stakeholders, allowing teams to complete agreements with less delay and more confidence.

Electronic Signature

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Digitally sign online documents

Data Security

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Multi-Party Signing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Share documents with different users to collect multiple signatures

Mobile Signature Capture

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Capture signatures via mobile devices

Completion Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the current status and completion of activities, tasks, goals or deliverables via progress indicators

Customizable Templates

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Sertifi 17 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- API: Application programming interface that allows for integration with other systems/databases
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Security: Protect sensitive data for digital privacy
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Signature: Digitally sign online documents
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Mobile Signature Capture: Capture signatures via mobile devices
- Multi-Party Signing: Share documents with different users to collect multiple signatures
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sell Side (Customers): An agreement between a buyer and a seller for the sale and delivery of goods or services
- Team Collaboration: Allow multiple team members to edit and work on the same document

---

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We can help you find the software with the features you need.

Features

4.8 (10)

4.8

Based on 10 reviews

## Pricing

Value for money

4.9 (7)

Free Trial

Basic

$30.00

Per User,Per Month

Value for money

4.9 (7)

4.9

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

4.8

Based on 11 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(9)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Aman Preet S.

Developer

Used the software for: Less than 1 year

### "Pros and cons of Sertifi"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 20, 2023

Overall experience with the same is pretty good. Based on the requirements we had it fits in everything smoothly.

Pros

When it comes to data storage facility and providing good quality electronic signature then many other products provides the same but when it comes to providing data security and authentication to protect important documents from theft then Sertifi is one of the best.

Cons

It's mobile interface is not that pleasing and easy to work with as much it is for other platform, also the quality of electronic signature can be improved for the mobile platforms.

FA

Firm Administrator

Firm Administrator

Used the software for: Less than 1 year

### "Made transitioning to remote work easy!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 28, 2020

I love the product and the people. The site is very user friendly, and I can see in real time when signatures have been captured.

Pros

It is more user friendly than Docusign. I can edit and send as many documents as I need without having to working about overages or functionality problems. The Sertifi team has been amazing through the whole process!

Cons

Learning to format the documents to send out. Again I should stress that the Sertifi team has been amazing in teaching me and walking me through the whole process.

Lynne W.

Broker

Used the software for: 1-3 years

### "Best Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 13, 2024

I love the fact I can send my clients documents to sign, and they can simply ready the preprogramed instructions and get it done.

Pros

It is user friendly. And easy to explain to my clients.

Cons

There is nothing that I like least about Sertifi

DO

Director of Finance

Director of Finance

Used the software for: 1-3 years

### "Virtual Credit Cards"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2021

In the past, accounting would have to call the client for their complete credit card information to key into our PMS system. With Sertifi, the client can securely send this information and accounting can access it at any time to enter into the PMS system.

Pros

The ability for our clients to securely transmit their credit card information. We no longer have to play phone tag with clients for their complete card number.

Cons

One sales manager archived a request he'd sent to a client and I haven't found how to unarchive it - so we have to check the archive folder in case this happens again.

Raj S.

Software Developer

Used the software for: Less than 1 year

### "Secure way of storing payment information"

4.0

December 22, 2022

Pros

It helps in storing credit card information in a safe and secure manner. It is saved in an organised manner.

Cons

The user interface does not look good. There are a lot of improvements that can be done to improve the user interface and the user experience while using the application.

IM

IS Manager

IS Manager

Used the software for: 3-5 years

### "E-signature solution for paperless project"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 23, 2023

Sertifi is one of the approved hyatt system for e-signature.

Pros

Ease of use and paperless solution for the hotels.

Cons

limited access using the E-signature saved in the computer.

D-

Director - Ski Tour & Travel Sales

Director - Ski Tour & Travel Sales

Used the software for: Less than 1 year

### "Easy and effective"

5.0

November 16, 2018

Sertifi confuses a few clients, but most love it and the average period between sending a contract and getting it signed has shortened as a result.

Pros

Intuitive and takes only a short period of use to feel comfortable with, at least at a basic user level.

Cons

Only one concern which may be an admin setting that can be changed. Expired docs can only be unexpired for 24 hours (it seems) which isn't long enough.

AC

Assistant Controller

Assistant Controller

Used the software for: 1-3 years

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2018

Pros

Easy way to keep information digital for auditing purposes. Easy way for both vendor and customer to sign in and communicate documents, signature, and payments.

Cons

Search Feature. I wish I could default search to search all months all years for all files (perhaps save this search to a favorite) rather than have to select each time.

AC

Assistant Controller

Assistant Controller

Used the software for: 1-3 years

### "Easy, secure way to receive payments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2019

This is a great platform for vendors/ customers to share information and a secure place to hold payment information.

Pros

The website is easy to navigate and nice place to store/ share documents

Cons

No option to pre-authorize credit cards/ hold payments

RE

Reviewer

### "Great app"

5.0

January 13, 2012

We use Sertifi ( www.sertifi.com ) for sending our contracts for insurance agreements. It has been fantastic - cannot imagine doing business without esignatures.

Pros

Easy to use and low cost

[View all Reviews](https://www.capterra.com/p/86108/Sertifi/reviews/)

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