Quantum Workplace

Engagement Surveys & Pulses

4.5 / 5 30 reviews

Who Uses This Software?

All organizations of all sizes and industries.


Average Ratings

30 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Quantum Workplace
  • www.quantumworkplace.com/
  • Founded 2001
  • United States

About Engagement Surveys & Pulses

Quantum Workplace offers a way for organizations to measure engagement with custom employee surveys and pulse surveys to fit your organizations needs. You can track and filter your results, and connect engagement to other business outcomes. Sharing the results, creating online commitment plans to improve engagement, and tracking action is made simple.


Engagement Surveys & Pulses Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

Engagement Surveys & Pulses Reviews

Engagement Manager

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Quantum has superior service and their data analytics is to die for! I wish I could give them 10 stars on everything.

User-friendly, data-rich and visually succinct!

Apr 25, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Pros:
Easy to use, visually appealing, multiple data points
Demographics can be as varied as you would like allowing you to really examine details, trends etc
Love the dashboards

Cons: some of the reports need more detailed explanations on their rationale and how they are calculated. also best practices when it comes to leveraging the reports. Ex: engagement index

Cons: action planning tool should sync to outlook calendar

I feel the action planning and education resources look awesome and very robust, I would recommend perhaps some tutorials on getting started with them or implementation suggestions.

best in class "next gen" engagement surveys

Apr 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I honestly have no "Cons" about the TeamPulse product, except that it may be too slick for very old school, very tech phobic clients we work with together?

Pros: Quantum's people and processes, namely Liz and Jarah
The continuous improvements to the software and reporting/dashboards
Friendly Nebraskans who are easy to love.

Great product!

Apr 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros -- Intuitive. LOVE the feature that auto produces presentations based on data.
Cons -- Not many! I am not a technically talented person so sometimes have trouble navigating, but I think it is user error.

Very easy to use yet comprehensive enough to draw critical data.

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have several years of data to compare which makes for a very easy and fluid analysis. The crew at Quantum are extremely friendly and helpful in setting up the survey and follow through. Overall this is a great company to do business with.

Great Partner for Engagement Efforts

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Quantum and their team have been a wonderfully effective partner in our efforts to foster, track, and report on engagement here. Their tools have improved each year, and their team has retained their top-notch customer focus.

Intuitive software, results provided in wonderful reports and presentations

Apr 15, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: The engagement surveys have given us wonderful information over the years we have used them. The UI is very intuitive for both employees taking the survey, and for leaders to review the results afterward. The results are displayed in wonderful reports and presentations, making them easy to share with little additional effort needed.

Best Survey Tool Offered

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I explored various engagement survey tools and Quantum is by far the best. The reporting capability is awesome. Their customer service can not be beat.

Great Service

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The team at Quantum Workplace is engaged with you throughout the survey cycle. Everything from survey set up to results follow up is taken care of with the utmost professionalism. Any questions I have are answered quickly and completely. I would highly recommend them.

Great tool and service in all respects

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've had a great experience with Quantum's team and with the engagement survey and action planning tools. The team we work with (Kary Wurth, Bill Larson, Dan Harris and Aaron Brown) have been tremendously helpful, responsive and enjoyable to work with. We are moving our department heads into using the Action Planning features on a department level and love that automation. We worked with Kary and Bill on customized questions in both surveys we've done and there was no problem getting that done and they were super helpful consulting with us on what we were really looking for and how to design questions to get at that info. All in all a great experience.

Intuitive and Insightful

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using this tool for two years and have been nothing but impressed! From receiving outstanding support during the design process to just the right level of assistance during the survey launch itself to having access to incredibly useful and insightful reporting tools... we have been empowered by Quantum to truly be owners of our own process and achieve the exact outcome we desire.

Year 2 - Still Love it!

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This was our 2nd year using Quantum Workplace - Team Pulse to do our employee engagement survey. Quantum is easy to work with and the product is very easy to use. They made some good enhancements to the reporting this year and our manager's are actually entering their commitment plans into the system! Great job - we plan to continue working with QW!

Easy to use product and great people to work with

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I found the Quantum team very professional and knowledgeable - they helped us design a survey that was right for our objectives and supported us through the survey process, including helping determine some next steps.

Great survey system

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The survey system that Quantum offers is outstanding. It helps you work on issues you find in your survey by giving suggestions on what you can do to help improve your scores for the years to come. We had a great experience with Quantum Workplace.

Great platform to have a meaningful conversation with employees

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company is small, therefore we needed something that could provide us actionable insights to improve our already great company in a cost effective and timely way. Quantumworkplace, delivered in all fronts. We co-developed the survey questions and administer it in 4 different languages, in a very short time. We actually requested proposals from other big consulting firms and they were significantly above in $$$ and delivery time. The software is easy to use, and is the customer responsibility to make the most our of it.
We are very happy with our decision.

First time user. Overall, good tool.

Apr 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros: Visual appeal, accessible, sort options
Cons: Direct reports not in alpha order, shy of action plan reporting summary.

The software is very flexible and easy to use. The reporting capabilities are terrific.

Apr 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: This is the 3rd year we have used Quantum's employee satisfaction survey and we added quite a few custom questions. The software is comprehensive and meets most of our needs. The only constructive feedback is around the 4 areas of satisfaction and the face icons and language that is used. These icons show the sad face in a dark color and our staff is very sensitive to that connection since we have a huge focus on diversity. Also, from our staff's perspective, the language used to describe each icon is offensive (e.g. disengaged). So, we have had to customize the icons for all of our PowerPoint slides.

This is a Game Changer

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We just finished our second year using the Engagement Survey. The data we gathered is incredible and helped us reach out to our decentralized team like never before. It gave us insights that have allowed us to strengthen our processes and eliminate things that create issues for team member morale. It also allows us to be very transparent as we move our business forward and continue to grow. We have been pleased with the process and look forward to continuing our relationship with Quantum.

Super user friendly and love the reporting flexibility!

Apr 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The product is so easy to use from setup, to rollout to getting the results on the back end. And, Quantum Workplace is great at providing excellent customer service if you have questions or special requests!

I implemented the Engagement Survey as I'm new on the job and expected to improve Retention.

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Team Pulse software was so easy to use for both me and my employees who took the survey. The multiple options of breaking down the results made it easy for me to distinguish specific goals and actions to take within my multiple office environment. He privacy feature is so accurate that even in testing I was not able to see who had accidentally filled out another employees survey. Their customer service was phenomenal with just the right amount of contact and they were always available to assist and accommodate my requests. Overall, my experience with Quantum's Engagement survey has been not only pleasant but everything I had hoped for and more.

It's better and easier to use each year.

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Software is user friendly, self explanatory and even a non-techie can run reports and understand the report well enough to present to department staff.

Quantum Workplace helps us get Better

Apr 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Team pulse and their other products helps us learn how to better engage our workforce.

Great experience

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Quantum Workplace does a great job of helping employers create a survey that not only measures typical engagement metrics but custom company metrics as well. The process is very streamlined and the survey is easy for employees to complete. The employer portal to review results is helpful and the recap offered by QW is thorough and helpful.

very good

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: user friendly and easy

intuitive, clean crisp look and feel

Apr 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: analytics are clear, reports are good.

like the ability to customize questions
benchmarking is good

Very Pleased

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have utilized teh survey for two engagement surveys and have been very pleased. The tool is easy to use and powerful. It is intuitive to what you need and easily presents data at varied levels. The Quantum team behind the scenes do a great job and are timely with information and support.

We ran a 50 question engagement survey in June 2015

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
-The team Pulse portal is extremely user friendly and functional for the end user (our managers) and for the HR team as admins. There were so many ways to cut the data and provide useful information to our managers and execs without it being a complicated process.
-The goal setting process through Team Pulse is a great feature and it helped us standardize the process for our managers; lots of great resources on the site as well
-Our client services team was very attentive to us, especially as first-time survey clients. We had a lot of questions and last minute changes and our QW team held our hands every step of the way
-The exec debrief and manager training was professional, thorough and tailored perfectly to each audience. It was great to have QW do this part for us.
-Overall we received excellent value for this product and service. Can't wait to do it this year!

Cons:
-Creating the org tree was a painful process and one we were unprepared for. It would have been helpful to have a briefing from QW on what it entails and by when we should get it to you. We've shared this feedback with our QW team.
-It would be helpful to have a change process in place for how to add/change manager access and reporting structure post-survey. We are still trying to figure out the best way to get this info to you efficiently

Easy to use, Fast to respond, Great reporting!

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We loved using Quantum for our Engagement Survey. Our staff is spread out through the US and ease of use was key to gathering data. Not only were we able to gather a record number of responses, we were also able to identify key high and low factors through reporting to take action on throughout the next year. We are excited to continue using Quantum for our survey in the years to come.

8 Years Experience with Quantum

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Quantum for 8 years at 3 different companies. The experience has been excellent.

best value in the Employee Engagement survey market

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Quantum reporting has improved to more robust each year, while not becoming too detailed or complex for the front line manager to understand. Their tools are very good at translating vision into strategy and then execution.