3PL Central

3PL Warehouse Manager


4 / 5
89 reviews

Who Uses This Software?

Offering a wide range of features and mission-critical integrations, 3PL Warehouse Manager is the first cloud-based WMS ever created for the unique needs of 3PLs.


Average Ratings

89 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • 3PL Central
  • www.3plcentral.com
  • Founded 2006
  • United States

About 3PL Warehouse Manager

Built to enable comprehensive omni-channel distribution management, 3PL Centrals cloud-based WMS solution can help 3PLs and warehouses grow their businesses, turbocharge their operations, and satisfy all of their customers. Designed by warehouse management experts, our software offers turnkey EDI integrations, automated small parcel packing and shipping features, mobile barcode scanning capabilities and a wide range of e-Commerce shopping cart options. Sign up for a risk-free trial today.


3PL Warehouse Manager Features

  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • Barcoding / RFID
  • Import / Export Management
  • Inventory Management
  • Order Management
  • Purchasing
  • Returns Management
  • Sales Forecasting
  • Shipping Management
  • Warehouse Management
  • 3PL
  • Barcoding / RFID
  • Container Tracking
  • CRM
  • Cross Docking
  • Inventory Management
  • Job Management
  • Labor Management
  • Order Management
  • Purchasing
  • Scheduling
  • Shipping Management
  • Demand Planning
  • Electronic Data Interchange
  • Import/Export Management
  • Inventory Management
  • Order Fulfillment
  • Sales & Operations Planning
  • Shipping Management
  • Supplier Management
  • Transportation Management
  • Warehouse Management
  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

3PL Warehouse Manager Reviews Recently Reviewed!


Has Helped Us Grow

Feb 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: We have been using 3PL Central for nearly 5 years now. Over that time we have been able to utilize the technology provided to greatly grow our business. The functionality has a wide scope of offerings and for the most part they work very well. We utilize 3PL Central as our Warehouse Management Software and rely on it heavily for small parcel receiving, inventory management, and order organization. We use a separate, stand-alone pack verification/manifesting/shipping software that we like much better than the modules offered by 3PL Central for those specific tasks. The visibility for our customers is critical and most find it works well despite the UI being slightly hard to navigate. Our biggest hurdle has been to take full advantage of the new feature releases because of the change in protocol/process that it would require. There is definitely an advantage to new releases and features, but they aren't always really easy to implement.

Pros: - Web Based - Broad scope of features - Constant updates and feature releases - Up-time is near 100% - Good support (when you can get it) - Handles wide (possibly unlimited) product types

Cons: - Support is very slow and often inexperienced requiring multiple responses to get a resolution - Most additional features are a le Cart so the price can increase depending on features - High traffic days make the system slow (although they have been addressing this) - UI can be hard to navigate at first and specifically for customers - Doesn't play well with mobile (we've been told this is in the works)

Recommendations to other buyers: Depending on the transactional volume this may be a great option. We like it and have had a hard time finding a replacement that matches the bang for the buck.

This is the perfect software for a warehouse

Jun 08, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to learn and easy to navigate and has most of the basic features that any store would need (Neither more nor less). good relation of groups to microgroups. It is very effective and useful to scan barcodes, I think the best is online access for our customers, the customization of packing lists makes the user experience is satisfactory and clear. and what makes this tool superior to the others is the ability to access everything remotely without intermediaries.

Cons: The billing module is really confusing. for my cocept this application is made for small organizational structures. has low performance (Slowness) with high data increases, I'm not very satisfied with customer service, it's fine but it can be better. The cost for small businesses can be high, the return on investment is not short term. (Of course it depends on how much you move)

Buggy, Missing Basic Features, Horrible GUI

Sep 15, 2017
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Keep moving, Skip Magaya too, both horrible systems, with horrible customer service.

Pros: Its great if you don't need much or have low expectations. We have spent several years with 3PL Central, and their system is easy to learn, and has most basic features you would need. We have heard remnants they have been working on a new system but that was 5 months after we joined up with them, still never seen it. Others online say it only has basic features like looking up orders, and receipts. While customer servers is dumb, forgetful, and slow to respond, they have implemented a ticket system. But don't advertise it, so you have to ask about it.

Cons: Lacks support for UCC/SSCC labels, lacks support for cycle counting and inventory, isn't this an warehouse manager system? EDI support is sloppy at best, constant issues with it throwing errors saying it can't connect, or timed out, reports not automatically sending, edi's failing, asn's failing, Tech support loves to change settings without mentioning what it could break, they do it and wait to see if it fixes your issue, or you complaining about something. They broke our entire EDI process for one customer by changing what types of documents were supported via EDI. WHY WOULD THEY CHANGE THIS. we had to process 1,200 orders manually... FIFO isn't really FIFO in their system, it works, but not like it should. UPS/FedEx/USPS is external, it barely works within their system. If you need to process more than 10-15 cartons it often crashes and refuses to give you labels, forcing you to manually process them. I can't tell you how bad their customer service is, they ask for the same things over and over. The sales team, CSRs, tech support, don't put notes in your accounts, and keep asking you the same issues. They want to meet up yearly in person to ask how satisfied you are. We aren't your horrible, fix your bugs and we would be at best OK. Tab is your best friend in all menus if you type a SKU and hit search you will find nothing or the webpage will crash. Always hit tab for everything!, always press find twice before printing anything. You can't utilize more than 1 login at 1 time, it will crash both pages.

Outstanding 3PL software

Oct 22, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: We were looking for an alternative to a slow, cumbersome WMS system for managing our 3PL fulfillment services business. After reviewing and demoing over a dozen options, we found that 3PL offered the the best selection in functionality to meet our needs.

We were excited about the ability to offer online access for our clients and customizing packing slips to match our clients look and feel.

From entering orders manually, importing CVS files, setting up a quick ftp connection to EDI, 3PL offered the most options for getting our clients orders in and ready to be processed.

We were concerned about a SaaS package and speed communicating but performace has been fast, up-time has been incredible and their support team is quick and knowledgable.

Attaching documents to transactions is a great feature and eliminates our need to save file cabinets full of receiving paperwork.

Upgrades being included is about the best you can ask for.

Cons: As a SaaS, linking to Worldship or other desktop shipping apps is not as direct as we would like but I think improvements are in the works for this as well.

Overall: After numerous demos, 3PL's SaaS package is by far the best you can find and with pricing that was well within our small companies budget.

No need to buy and install software, being able to access from any computer, upgrades included. We were shipping our first orders the day they gave us access.

The billing tool is the best to make sure you capture every costs, if your big enough, this tool is probably a profit center in itself.

Top Shelf WMS out of the box

Jul 05, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3.5 / 5
Customer Support

4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of training new employees, the ability to connect to most any 3rd party shopping cart, the EDI functionality. The auto-billing feature is an enormous time-saver. I really appreciate that 3PL Central is also looking to improve their software and will take input from their clients as to updates and changes that would be beneficial.

Cons: 3PLCentral is constantly making improvements and updates to make the system more efficient, user friendly and to meet the changing demands of the 3PL market. That being said, their documentation and notices surrounding the updates could improve dramatically.

Recommendations to other buyers: Map out your entire process and then review how 3PL Central mandates the process to be performed. I would suggest being open to changing your own process as generally speaking 3PL Central methodology is clean with little to no redundant actions. There are cost savings relative to labor to be found - if you look.

Cloud based WMS software at it's best

Oct 03, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We had/still have a small number of orders and shipments but this has allowed us to remove so much wasted time and energy from our day. We were just so unorganized before. The ability to access everything remotely has been a big help.

Cons: This has fit our needs perfectly. I can tell by using it that it can handle much bigger operations than we have but it has been great for our application as well.

How 3PL connected us to our Customers

Jul 06, 2009
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: 3PL offers us the following benefits:

24/7 web visibility for our customers.

Multiple EDI formats to exchange data.

Shiping and receiving e-mail notifications.

Ease of navigation for customers.

Simple order and receiving windows navigation.

UPS label integration.

On-going system upgrades at no charge.

Excellent reporting capabilities.

Bar coding capability.

Great customer service.

Cons: System needs to provide the capability to print pallet labels for inbound shipments with lot and shipment details.

System needs to be upgraded to provide more flexible billing schemes.

System needs to produce a distinct shipping tally for the consignee to sign at time of pick-up.

Overall: Our distribution customers demand a warehouse management system that allows 24/7 visibility of their products, that allows them to send and receive orders electronically and is scalable to meet their future growth plans. The solution for us was 3PL. The 3PL system gives our customers outstanding features but still provides our company with a cost effective WMS solution. The ease of navigation for both customers and our users is a big plus. New features are always being added to upgrade the system. Customer support has been terrific. When we have a problem the courteous staff at 3PL has always responded quickly and professionally. I also like the small business attitude of "how can we get it done together so everyone wins". 3PL has been great for our company and I recommend it to any warehouse looking to upgrade their WMS system.

One of the easiest systems to manage your business

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Do your research to see if this works for your size organization, I love the product but you do have to do your due diligence.

Pros: So at my current employer one of the hardest problems is maintaining two different distribution centers. This makes it so that it's not a problem to have a constant supply of product going both into the stores or transferred from the DC. The interface is simple to use and can be done with one administration. I highly recommend this product.

Cons: The cost can be on the higher end but again when you consider what it does, it's well worth it. Also it's best to allow someone with experience to use this tool.

Good Review

Sep 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very easy to use. It is user friendly for everyone. It is very easy to navigate if you aren't sure how to use it.

Cons: Sometimes it is hard to speak with a representative, you have to wait on hold for at least 30 minutes before speaking with someone.

3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth!

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would highly recommend 3PL Warehouse Manager. It has been wonderful for us!!

Pros: 3PL Warehouse Manager by 3PL Central Is wonderful Software! You get your Moneys worth! It has made our business and inventory run so much smoother! We would recommend it to others. Extremely user friendly. Their support is incredible.

Cons: If you call for support , the hold times can be a long time.......25 minutes plus. It can be pricey.

Product functional but very clunky.

Aug 21, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The software is functionally designed with 3PLs in mind. The software is probably one of the cheaper solutions in the market. The help videos under the "Office Hours" are very useful. There are some folks that work in customer support that are very knowledgeable, if you can get hold of them.

Cons: The company promises a lot in terms of coming features and developments and has yet to deliver and customer support leaves a lot to be desired. It is apparent they spend a lot of money on advertising to attract new customers, but from what I have experienced they don't care much in terms of retaining their customer base. For example, I have an open help ticket almost a month old, I have reached out to customer support several times now with no communication back from 3PL on the issue - prompting me to place this very review.

Mobile app is particularly buggy, and their mobile support outfit is particularly unresponsive.

Overall: Functioning WMS.

Our Clients Love 3PL Central, We do Too!

Apr 07, 2015
4/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: We like the ease of set up, use, and that 3PL Central is cloud based. No servers or software updates to worry about. Our staff and our clients really enjoy the access and ease of use. My staff and I can look take care of orders and inventory questions immediately in real time. The auto notifications are great that can be set up to notify clients of activity. The system is pretty well designed and has been very reliable.

Cons: When asking for help or working through issue your request drops into a cue and you don't always get the same support tech. It would be nice to assign a primary staff member to an account. I understand the challenges of managing this but it would be a plus and could lead to improved productivity by the 3PL Help Desk Support staff. Overall I've been pleased with how most of the issues have gotten resolved (there haven't been that many). Thankfully!

Recommendations to other buyers: Some people might shy away from "cloud" based solutions! Don't! You NEED TO BE LIKE A MOTH to a FLAME! it's the only way to go!

My experience with 3PL software

Jul 02, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Web-based 3PL software is exactly what we need at Falcon. Being web-based, we are able to access our data easily, and our customers are able to view their transactions and inventory 24/7. This fact alone helps reduce the number of customer service calls for routine information. Another savings comes from the absence of upfront infrastructure expense required with site-based systems. Rather than ordering equipment and software and waiting for it to be installed and secured, we were up and running almost immediately. We would not choose anything other than 3PL software for our needs.

Cons: The only thing I could consider a con at this point is possibly the restrictions we currently have with running our shipping labels through 3PL. Although, there are some labels setup, we are not adequate for our needs, so we have a separate program set up where we enter and print our labels. I do know, however, that this issue is before the developers, and we anticipate upgrades in this area soon.

Overall: I would definately recommend 3PL software to anyone in the 3PL business. We have been very pleased with the functionality, cost and customer support. Also, 3PL is always looking for ways to improve their product...most always without additional costs.

Has been the best software for inventory..

Aug 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very helpful in keeping track of the inventory that we had in the warehouse and helping us in knowing what we needed to order more of. Easy to make labels for the items we are needing to keep track of or needing to ship.

Helpful System for Supply Chain

Feb 08, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This warehouse system I think would have a great help for the warehouse manager to properly control and analyze the inbound and outbound process of the warehouse.

Cons: The system is not that very user friendly, especially to those employees that are not technical. The management will have to provide an intensive training on how to use this system properly and accurately.

3PL Central Review

Jun 24, 2016
5/5
Overall

4 / 5
Ease of Use

3.5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: API integrations to shopping carts & OMS's, automated capture of billing events, automated email notifications, FTP export automation, client-facing visibility & inventory related reporting, RF functionality is good not great, customer support is very responsive.

Cons: SOAP APIs need better documentation (hopefully improved in new REST APIs), system can be slow during peak times (Monday mornings), need more focus on B2C pick & pack functionality (pick strategies, replenishment, location-based allocation options).

Recommendations to other buyers: Run through your workflow on demos, don't be afraid to adjust your workflow to software capabilities instead of the other way around.

Reasonably Priced & Makes Your Business Run Smooth

Sep 22, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: More customization would be great.

Pros: Has all the basic features you want in WMS - The software itself very easy to use / user-friendly for someone who hasn't had previous experience with inventory management. Setup was easy and quick & 24-hour access to the cloud is a fantastic feature.

Cons: Not many - occasionally system runs slow but I've been told this has since been fixed. Also, at times it can be difficult to get customer support on the phone but once you do they are very helpful!

3PL Warehouse Manger

Oct 10, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's designed to help logistics companies automate processes and bill items accurately which cuts back on thinking time. There is a free trail period and then is paid per monthly so can back out when needed.

Cons: The software is a little tricky at first but once getting to know the modules the system becomes basic.

A successful warehouse management is the core of each company success

Oct 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Warehousing could not be easier with you it

Pros: Its could based feature make it a powerful software to handle warehouses daily works, its interface make control of everything just easy

Cons: Almost cover all needs of Warehouse management, but could take advantage of a more user friendly combustible interface

Great system to manage warehouse inventory

Apr 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: 3PL Warehouse Manager allows us to maintain accurate inventory counts. A bonus feature that we find really helpful is the ease of use and how it is able to track employee productivity.

Cons: There are really no cons to this software. It is really easy to use and rarely have any technical issues.

Best Warehouse & Inventory Mgmt Software

Jul 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a distributor of nutritional supplements and handle shipping in-house. 3PL Warehouse Manager helps us keep track of inventory... Whether it's incoming or outgoing packages.

Cons: I would like there to be more customization for fields as well as a built-in customer database. Overall great system!

Great

Jun 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Awesome

Pros: Very easy to use, really simple for new employees to get a hang off, one of the easiest software I have used in a while

Quality Software & Top Notch Service

Sep 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: They have a true cloud based WMS solution that we can access anywhere. The user interface is easy to navigate and understand. Support inquiries are handled quickly and professionally. System feels like 100% up-time. Regular updates and feature enhancements. All reports are customizable to fit our needs.

Cons: The look of the software could be refreshed, but they are already working on it from what I understand. That being said, their current look is much newer than other WMS solutions we experienced/reviewed/demoed.

Recommendations to other buyers: A true SaaS solution is the best way to go! Don't get fooled into a vendor hosting your version of the WMS on their servers. Count the number of clicks it takes to complete and inbound/outbound. Bells and whistles don't matter if the core functionality is not solid. Ask to talk with one of their current customers as a referral. Ask why their last customer ended relationship with them.

Good Product

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is great when it comes to order monitoring and inventory makes accurate. Easy to use.

Cons: Just improve more the features to be more compelling. Great customer support by the way.

Good to have

Mar 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Good

Pros: Very easy to use We can have it online and offline Very strong system and can be trained to the team

Cons: Need some improvement in the features as the features are very limited and can be increased by adding more

On of the Best for WMS

Apr 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Flexible, easy to manage easy learning

Pros: 3PL Warehouse Manager have interesting Feature are most like Mobile barcode scanning capabilities enable you to ensure swift and accurate input all of the data

Cons: The say about this feature Turbocharge Your Processes: Small Parcel shipping functionality gives you the power to accurately scan, pack and verify shipments faster than ever before. I can't agree with them, Need Developer Improvement. Overall Good

Good WMS for small 3PL's but terrible customer service and support.

Jan 18, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: I wouldn't recommend using 3PL Central due to the terrible customer support and their slowness in resolving open tickets that are created when they complete upgrades etc.

Pros: Ease of use for small 3PL's and adequate functionality for the cost. The functionality meets basic ecommerce fulfilment and distribution needs.

Cons: The worst customer service experiences I have ever encountered. Customer service staff are woefully inadequately trained. Customer service responses are vague and it is obvious that the CS representatives first response is only to document a response within 3PL Central's reporting structure. Coordination with 3PL Central's development team is virtually impossible and the CS reps that attempt to provide updates on bugs or attempts at integration are stonewalled by the development team.

Using this software has enabled me to carry proper internal controls on quantity of materials and its whereabouts when needed

Jan 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall Great Program

Pros: This software offers a user friendly interface that allows the warehouse manager to properly control materials in the warehouse

Cons: Needs a little upgrade on the accountability strategy whereas stock is adjusted when stored in the warehouse or taken out and used

Great Product

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Please buy more now

Pros: Super easy to use, easy to figure out as a first time user. If this was the first time you used this product you should be able to figure it out.

Cons: I have nothing negative to say. Tremendous product, best product, some might say I created this product.

Good Software, we used this software for warehouse team and successfully enhanced the productivity of employees

May 12, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Very good Product

Pros: Enhance Productivity Good Reporting Structure Easy to control Inventory automated e-mail notification Controlling inventory aging through FIFO functionality EDI & Barcode integration

Cons: Generally I dont find cons with this product. Only one minor challenge is related to integration with SAP system where one may need to obtain SAP connection license with this product.

Happy Customer with Some Wishes

Jun 17, 2016
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use Nice and knowledgeable people Located locally

Cons: Some features (such as item setup) requires not-straightforward operations. Lacks some important capability such as audit trail for master file update. Not optimized for huge warehouse operations.

Recommendations to other buyers: Get support even it costs, to enjoy full function of the system.

Pretty awsome

Apr 12, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Pretty good inventory management software, easy to use and learn! It took our team about a week to learn how to use this software. Many options and very easy to customize to your needs! I would highly recommend this to anyone who needs a great system to manage you inventory!

Falcon Worldwide Distribution

Jul 02, 2009
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: Excellent for ease of use and training. 3PL format has allowed our employees to be much more effective for order entry, document preparation, and inventory management for our customers. Very good login capabilities for customers to gain real time information. Excellent customer support by 3PL staff.

Effective tool when courting new customers. Automatic emails and login for customers + ability to promote multiple warehouse locations is strong selling point.

Cons: Took some time to have new features requested for followup. Initial EDI implementation took longer than expected. This may have been more for the EDI partner than 3PL, but all tied together.

Report writer would be great enhancement feature we are looking for in the future.

Overall: 3PL is an integral part of the success of our business and the success for the future. We see 3PL as a true partner as we grow and develop.

Easy to use, cost effective product

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This system really does it all. Very satisfied!!

Pros: The system is easy to setup and deploy quickly. Trainers were thorough and helpful along the way. Customers have 24 hour access to this cloud based system. Price is low compared to what you get. Integration with shopping carts and marketplaces is robust and saves a lot of entry time.

Cons: system runs slow at times but I have been told this is being worked on. They do not connect to every marketplace seamlessly. Shipping integration is a little clunky. We added on third party shipping system.

3PL Central User Review

Jul 02, 2009
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: -Very easy to set up and get started.

-Intuitive interface.

-Responsive customer service with frequent updates based on our needs/requests.

-Affordable yet robust.

-Direct access for our clients.

Cons: -Shipping module isn't great.

-Inability to do ad-hoc reporting.

-No current Quickbooks billing integration (but on the plus side, this is something they are working on based on client input).

Overall: This has been a great system for us.

It's very easy to use

The integration was relatively quick and easy.

Almost immediately we began to reap the benefits/efficiencies 3PL Central provides.

The added functionality has improved our offerings & service to our current clients and has also been a great sales tool. The customer service has been very responsive to our needs.

They've been excellent at listening to our requests and promptly modifying the system.

3PL Central has worked great for us.

I'd fully recommend it as a WMS solution.

Easy to use

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is user friendly and easy to use. This is the perfect software for a warehouse. We were having trouble with our ERP system and decided to make the switch and it was well worth it.

Cons: Billing portion is really confusing wish it was a little more easier and give options to bill other things

Global Warehouse Management

Sep 19, 2013
5/5
Overall

Comments: Online automation tools effectively decrease the amount of one-on-one time that warehousing employees spend speaking with clients via telephone or in person, without sacrificing customer relationships in the slightest. On the contrary, manufacturers and other vendors actually feel more loyal to a warehousing company when they are notified about updated inventory information and shipment statuses in real-time, day or night. 3PL Central's web-based management system saves warehousing companies money by doing away with long-term contracts. Instead, users pay only for the features they need. Users can also add and remove warehouses from their internal system with just a few clicks of the mouse, and they can use 3PL Central's proprietary "Billing Wizard" to track all billable activity and charges by customer.

Pros: 3PL Central provides a great value for warehousing professionals

Cons: The platform's features are very industry-specific.

Review of 3PL Warehouse Manager

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Comments: Nothing as of now.

Pros: The best feature of the 3PL Warehouse Manager that I like is its ease of use. Apart from an interactive user interface, it also effectively tracks the warehouse happenings and logs every detail pertaining to a complete warehouse management.

Cons: The thing that I don't like about 3PL Warehouse Manager is the customer support. Once I faced an issue with the interface and tried to contact the customer support team. But, I didn't get sufficient help.

Better in managing groups

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: As a group containing micro groups, this software makes it easy to break the barrier between groups since you can easily monitor the movement of products among groups.

Cons: So far no negative feedback or problems being encountered and hoping it lasts because we can't entertain delays any day now.

3PL Central

Jul 17, 2009
4/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Pros: The product has been a great solution for us as it's very inexpensive and uncomplicated to implement and run. Our core business is Foodserviec and we did not want to implement a full warehouse management package to run our 3PL business so we looked for SaaS solutions instead. 3PL Central was among the least expensive we found and it has all of the core functionality we need. Customer service/support are excellent. The product is being improved on constantly. Although not the most sophisticated package on the market it offers a strong value.

Cons: Ease of use is not what it could be because of a few shortcomings like not being able to alpha search product descriptions for order entry or reciever entry.

Overall: Great solution for small to mid-sized 3PL providers.

Our inventory accuracy went from 91% to 99% allowing us to provide better customer service

Jul 02, 2009
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Pros: - Easy-of-use and implementation across our different locations.

- Low initial investment costs.

- We can give customers an answer in a couple of seconds or they can log in and check themselves.

- Our customers like having the ability to log on and see their inventory status.

Cons: - Turn-around time on adding new features

Overall: 3PL's web-based system has kept our initial investment costs down. Our inventory accuracy went from 91% to 99%, allowing us to provide better customer service and avoid expensive errors. 3PL has also provided us with a solid checks and balances system, which was the driving force behind implementing a warehouse management system. We are automatically alerted on all receipts and shipments, so no inventory goes unaccounted for. No other solution out there is in the same league in terms of functionality, ease-of-use, and pricing. We love it!

6 months under our belt with 3PL central

Jan 20, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Overall this is a very full-featured software. We enjoy the prompt responses from the support team. We are waiting patiently for more Rest API's and android scanners. We've been told they are on the horizon, but it doesn't look like anything is coming soon.

Pros: Robust Billing Wizard. Prompt and professional support team. Smart Pack is a really cool way to reduce errors during packing.

Cons: The UI feels old. Not intuitive. Does not handle consignment between customers.

Great sales pitch without much follow-through

Mar 07, 2018
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: 3PL Central was able to connect to the major shopping carts that are out there fairly seamlessly, but was less likely to be able to handle a bigger ERP system.

Cons: Customer Service was the thing that I liked the least about 3PL Central. All communication with 3PL Central happened over email. There was absolutely not phone support, which made it very difficult to get problems fixed in a timely manner. If you are in an emergency situation there was little to nothing that you can do in order to speed up the service.

3PL Central Product Review

Feb 15, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Very well suited for 3PLs that manage many clients across many industries, need retail replenishment and EDI compliance, have basic kit assembly needs and ship primarily cases/pallets. Customer support is very responsive and accommodating. Integration for data exchange is very tight. Pricing is reasonable and there is no nickel & diming that is common among software companies. Web-based SaaS is great. Reporting is well rounded & customizable.

Cons: Needs some more development on individual unit pick/pack capabilities for high SKU count & high volume operations but otherwise very versatile for both B2C and B2B 3PLs.

Overall: Would not hesitate to recommend.

Helps us stay organized.

Oct 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Use this to track voucher shop for treatment facility. Does what we need without the frills. Easy to train people on.

Cons: I have not noticed any flaws in the program or bugs thus far. Functions flawlessly and is extremely reliable.

Great Solution for WMS

Jul 01, 2009
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Pros: This is great software if you are looking for Third Party Logistic WMS Software. I looked everywhere for software like 3PL Central for our Forwarder WMS Solutions, but not even we found what we are looking for, but it was perfect for our WMS operations.

Cons: If you need to modify any of the system functions, you need to pay for customization programming fee. But I guess it is very normal for SaaS software like this one. Only reason I gave 4 Star is I am sure every software needs more improvement and better solutions.

Overall: Again, if you are looking into 3rd Party Logistic WMS software, You might want to give 3PL Central a spin to try them out. If you are in Forwarding, Warehousing, Trucking business, you should check it out this software.

I would highly recommend this program to other 3PL Warehouses...

Feb 03, 2012
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: The implementation process was seamless, it allowed us for an extremely efficient transition from our old system. The site was very easy to navigate, and very self teachable. 3PL has allowed us to bring more efficiency internally, which allowed us to use our existing staff to take on more business rather than adding the added labor expense

Cons: I honestly and sincerely cannot think of one.

.

Overall: I would highly recommend this program, in fact we have already sold it off to one of our own customers that is how good it is, in less than 60 days of usage.

3PL has allowed us to create a benefit for our customers, and has strategically positioned our company in the right place for future growth.

Excellent Product & Great Service!

Jul 01, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: This web based warehouse management software is exactly what we needed. It keeps tract of our inventory very easily with sleek reports. They have a billing wizard that allows us to bill for in/out and project work. The system also has a built in bill of lading and allows for UPS/Fedex integration for shipping. So far this is the best technology investment we ever made. Keep up the good work 3PL central!

Cons: We will keep you posted.

Overall: I would highly recommend this to any warehouse that does not want to invest $50,000+. In fact we have found this online based software to be fully customizable with a little assistance from their development team so it does exactly what we need it too.

Worked pretty great

Aug 05, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fulfillment is very simple. It wasn't hard to export orders and import orders.

Cons: Inventory issues before new inventory system. We sometimes had issues keeping track of our inventory.

Recommendations to other buyers: Take your time and learn the system. There is a help button that can teach.

DIFFICULT PROGRAM

Jan 18, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: THIS WAREHOUSE PROGRAM IS OF GREAT USAGE ONLY IF THE MANAGERS ARE USING IT BUT OF NO USE TO THE EMPLOYEES.

Cons: THIS WAREHOUSE PROGRAM IS OF USE FOR ONLY THE MANAGEMENT TYPE BUT NOT EMPOLYEES THAT MAY NEED BETTER ACCESS TO THE PROGRAMMING.

Warehouse manager review

Dec 19, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I like it overall

Pros: I like the eas elf use. It's a pretty straight forward system without too much lingo. It does not take long for a newbie to get it.

Cons: It can be difficult to work with on various levels of management. Meaning that it can sometimes be difficult to correspond with other management systems.

3PL review

Feb 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I am recomending, good value for money invested

Pros: not complicated many usefully functions ater few hours of training stuff started to work without assistance

Cons: can be faster basically on dual Celeron processor not working fast, computer with 2GB RAM memory. It took some time for installation to finish

Good help to track shipment but for small business only like us

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Give us real time information. The bar code scanning helps us manage our stock level much easier. Data can easily share from our warehouse to the office.

Cons: Need more improvement on some functionality. Like transferring stock to other location and doing some adjustments.

Easy to use SAS version WMS

Nov 07, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Support capabilities of the organization is lacking

Pros: Flexibility of product to be tailored to meet the various needs of our organization. Handle multiple warehouse models.

Cons: The lack of formal workflow within the system to assist start up warehouse operation with formalized processes

Reliable for Warehouse Operation !

Jun 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Highly recommended for a warehouse operating 7 days a week.

Pros: I like the most with this product is that it is a very reliable on handling a large scale of warehouse.

Cons: So far, there's nothing negative I encountered with this Product, instead it's very good and automated.

3rd party logistics made easy.

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Ever sense we started selling and shipping equipment 3PL Warehouse has made fulfilling orders and restocking a breeze. Highly recommended!

Cons: Please learn the laws before shipping out of the country. I found out the hard way, 3PL can help you with that.

Great Product

Dec 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user-friendly and provides a platform for which users can quickly integrate current data into the product.

Cons: The product is relatively pricey relative to its competitors; but I find great value due to the superior qualities embedded in system.

Good for basics

Aug 17, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Basic services are included in the software package, which is cloud based, making it easier for customers to gain access to their data

Cons: Customization is nearly impossible to get accurately done for reporting purposes, in our experience at least.

Best 3PL Software for Smal to med size warehouse

Jul 16, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Ability to manage warehouses, products, orders and customers from anywhere you have internet connection dramatically saves time and money. 3PL is the best investment the a small to med size warehouse can have, it is very easy to use which cuts on training time and rich in practical features that makes it affordable to all small businesses.

Cons: The lack of an auto save feature is problematic omission we hope to see in future releases.

Overall: 3PL is the most inexpensive warehouse management tool I have ever implemented, but it's also fast, complete, and straightforward.

Easy to use

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I could recommended !

Pros: The software is easy to work with. I find great value due to the superior qualities and keep things more organized

Cons: Can be confused if you don't know the system , but you have just to get to use it . Overall I think Ian pretty easy and helpful

Warehouse Management

Sep 05, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is really a great tool for the warehouse management. It makes easy for the Inventory control, stock tracking and so on.

Cons: Little issue in the software as it makes hard for the normal person to use it. Latest versions needs to be updated.

Review of 3PL Central WMS December 2013

Dec 08, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: HWC Logistics has been using 3PL Central from many years in all of our southeast locations including Atlanta, Savannah, and Charlotte, NC. We have been very pleased with the service and expertise based on the value paid for the application. They are quick to answer questions, and support has been top-notch!

Cons: We don't have anything that we dislike.

Recommendations to other buyers: Look at the rankings of the apps as liseted in CIO Magazine & InboundLogistics.com

Workhorse for Multi-Client 3PLS

Jun 21, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: A good system to start with but as your companies scales and the operating environment becomes more complex, it may be time to migrate to a more robust solution.

Pros: A product is stable and well suited to 3PL; Customers like account portal for ease of navigation; Warehouse employees find it easy to use

Cons: Tech is a bit dusty; Ad hoc reporting capabilities are not intuitive; inventory control/management lacks flexibility

3PL - Great Warehouse Management tool

Sep 12, 2016
4/5
Overall

4 / 5
Ease of Use

4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Very robust software that fulfills all of my warehouse management needs

Cons: This software is great - not sure if there is anything I would change about it

Recommendations to other buyers: This product offers a 30-day trial on their website so consider taking a look at that

Warehouse Manager by 3PL is by far the best software out there on the market

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: This product and the whole application tool was so helpful for my team and myself to fully understand what it takes have a successful warehouse operation.

Niche Product

Jan 23, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Comments: This is specifically for a company doing third party logistics. The requirements to compete in that market are high and varied. So to find an inexpensive workable solution is tough. 3PL fits the bill.

Pros: Lots of functionality. Lots of add-ons if you need them. Most of them are for free.

Cons: UI is pretty old school. It's not super pretty or slick. Some of the functionality is a little clunky and you have to take extra steps to do something that we wish was just a click of a button.

Recommendations to other buyers: Fully Loaded, It's worth it for the money. It's not a Manhattan Group software, but for the little guys, it's a great software.

Missing core features for our business

Oct 03, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Extremely
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Pros: Low monthly cost Web-based service that we don't have to host. Access for customers and employees can be set up.

Cons: Customization of reports is a long, involved, and costly procedure in our experience. Support services are not efficient (often get rotated between a service team and have to explain the issue multiple times).

Worked on this system through another company.

Jul 11, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Very easy to use this system once you have learned some of the basics. Good for managing warehouse merchandise.

Cons: If you do not get the proper training, can be very hard to navigate. Make sure that you are using it to its full potential to get the most out of it.

System Overview

Jul 02, 2009
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Web-based system that is very user friendly.

System is scalable, thus giving us the opportunity for growth, whether we're processing one carton or 100,000 cartons it works.

Cons: We have not had any issues, the support team has worked to resolve any challenges we've encountered.

Overall: Great buy for the small to mid-sized company on a tight WMS budget.

We've certainly got more bang for our buck!

Great warehouse management tool

Oct 12, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Comments: I don't have a huge amount of usage for it because we are not utilizing our warehouse as much as others

Pros: I like that we are able to manage our inventory in our warehouse. It is excellent to keep track of supply

Good

Feb 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The product is easy to use and the support is quite good. Good functions and great for basic needs as well.

Cons: Improve the customer experience, more functions and tailor it to customer needs that would be ideal.

Helps with the logistics for our company

Mar 29, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the way 3pl manager can work with other systems. We like the data it provides for our company making it easy to understand the inventory and logistic.

Cons: Some of our user find a learning curb not all users have an understanding of the data, logistics and inventory details.

Overall: Moving and updating with technology and new software now available.

I am happy with 3PL Central

Jul 01, 2009
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: User friendly

Great Customer Support

Tracking / recording complete

Cons: Slow when processing large batches

Overall: Overall, I rate 3Pl Central as a very user friendly 3rd party logistics program. I tried another prior to selecting 3PL Central and I must say that, not only is the system mcu better, but the customer service far exceeds the prior company.

Gaining Time

Apr 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Comments: Premium Software for big companies.

Pros: It is a reliable software and very cheap for the value it offers. I think I couldn't find any software cheaper than this one.

Cons: I feel like the application is made for smaller organizational structures. Why not have a pro version for companies bigger than 50 personnel.

Improve Customer Support

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Best Product

Pros: Everything is fine in this product.Need to improve the customers services. You can improve this by taking some proactive decision by helping customers reviews.

Cons: Need to improve the customers services. You can improve this by taking some proactive decision by helping customers reviews.

Software is Good

Jan 10, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Comments: I have used this software for just about 6 months and I like that it is easy to use.

Pros: Easy to use and not complicated. Customer Support is very helpful.

Cons: Takes a little while to learn everything.

Recommendations to other buyers: Make sure you use all the training they provide. It's very helpful.

3PL Warehouse Manager

Jul 07, 2009
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Very versatile! Our clients are overwhelmed with the information provided.

Cons: None that our company has found.

Overall: As one of the first customers of 3PL Warehouse Manager we have seen the evolution in this product. Our company would recommend this product to other users.

Poor Customer service and support

Oct 14, 2016
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

Pros: simple

Cons: basic

Overall: Terrible customer service and support. The training session was done very well but i'm still waiting for the customer service and support to solve an issue since July. There is no follow up, no updates, no solutions on their side.

Software is pretty basic too.

Warehouse manager review

Apr 05, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Comments: This software is useful for the most part, not the best thing that i have used, but it does get the job done.

LOVIN IT!

Jul 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: What I like best about this product is that it is easy to use and the vendor has excellent customer service!

Cons: There is no alert besides an email that an order has been placed. You should hear a beep!

Recommendations to other buyers: Get an in depth review of the program before buying to make sure you know what your getting.

Oct 09, 2018
5/5
Overall

Not as Advertised at all!

Jan 17, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Comments: NOT for a 3rd party warehouse operation. Not as advertised.

Pros: Great Sales Pitch and promises of easy transitioning from Traker Systems to 3PL, easier, faster, etc.

Cons: After 5 months of transition, mapping problems, BOL not DOT ready, it is NOT easier, not faster, trial for 2 customers could not produce what Traker does. Paid them during the transition even though not using it and they are still forcing me to pay the entire 1 year.

3PL Warehouse Management

Jul 01, 2009
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Ease on setting up products, entering orders and receiving products

Cons: nothing at this time

Overall: Very good very good

Great Preoduct

Jul 28, 2010
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: great product. Trial version helpful

Cons: Need more documentation

Overall: Great product for all catergories

Title is fine

Jul 06, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: easy to use

Cons: none at this moment. all needs taken care of.

Overall: yes, would highly recommend.

extremely frustrating to deal with lack basic features

Jul 16, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: cheap access anywhere from a browser can integrate with quickbooks as long as you dont need any help/support it will be ok

Cons: you get what you pay for lacks basic features they try to charge you to customize everything once you do agree to pay they take months to review your request and dont communicate well about it

3PL was useful, At a smaller scale.

Mar 16, 2018
2/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: This product is fantastic when managing a small Ecommerce business. It helped keep our warehouse in tact and running tight for several months.

Cons: We discontinued use of the product due to its lack of scale. Upon company growth, the software simply couldn't keep up and began to seem inadequate.

Great software

Oct 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is intuitive and easy to use. It is easy to implement and helps to keep things organized.

Wonderful Trial period planning on Purchasing!

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use, bulk updates, user friendly. Can create UPS/ FedEx labels if linked. Web-based and easier to use.

Cons: Billing wizard needs some updating or user friendly settings, it's kind of difficult for some team members to get the point.