Who Uses This Software?

Shiftboard caters to a range of different industries including Volunteer Management, Contact Centers, Healthcare, Security, Events & Hospitality, and Business Services.


Average Ratings

183 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month/user
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Shiftboard
  • www.shiftboard.com
  • Founded 2002
  • United States

About Shiftboard

Shiftboard automates complex scheduling and makes it easy to respond to ever changing events. Build employee schedules, assign shifts, communicate with teams and workers, all in real-time. Shiftboard's user-friendly iPhone and Android apps help employees easily access their schedules anywhere, and automated communication ensures everyone keeps up as schedules change. Shiftboard keeps you in complete control and matches your unique scheduling workflows to save you time and money.


Shiftboard Features

  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling

Shiftboard Reviews Recently Reviewed!


Conveniently Simple

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the fact that paper is obsolete, people have the information exactly when they need and can request time off from their kitchen table, when their are with their families and don't have to wait until the Human Resource Office opens on Monday Morning.

Cons: I wish I would integrate with a physical time clock that we use at our particular site. I wish it had a dialer function. That would call people with their schedule and record whether the person actually picked up or if it went to voicemail.

As an employee, it's easy to find what shifts I am assigned to.

Feb 19, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: As an employee, it's easy to find what shifts I am assigned to. And asking for time off works easily as well.

Cons: Hard to figure out all the different user setting. And I have to reset all the filters when logged out.

Overall: easy

Shiftboard is pretty easy to use, although there some activities that are quite complex and tiresome

Feb 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like how you can contact support with ease and the speed at which support gets back to you. I also like the interface. It is interactive and the colors make using shiftboard easy and enjoyable.

Cons: I do not like how one has to contact site manager to make certain changes on shiftboard. It almost limits the actions and changes I can make, as a manager.

Overall: We were able to schedule staff easily for events. We also received less email for shift signups ever since we switched to shiftboard.

Shiftboard was very easy to use as a manager and a staff member.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Shiftboard allowed a lot of flexibility with scheduling and incentive pay. The weekly shift view was excellent to look and see open shifts and needs.

Cons: Creating a template every time we got ready to release a schedule. It would have been easier to build the template and roll it out every 6 weeks.

Great scheduling option for diverse teams

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to allow various levels of team management and scheduling. QR code clock in is useful, and timekeeping has team by team flexibility.

Cons: Reports are somewhat lacking, system admin audit and reporting is lacking. No way to actually set a user's password, so if they are not receiving email from system, cannot just set the password or troubleshoot if email is being sent (system audit capability).

Easy volunteer management

Feb 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Volunteers are easy to manage. Communications and schedules are all in one place. Volunteer schedules are easily accessible to volunteers and managers.

Cons: We utilize multiple teams. It can be difficult to maneuver between teams volunteers have a difficult time understanding how the can sign up.

Shiftboard has a steep learning curve, but is an incredibly powerful tool

Feb 16, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It has eliminated many other systems and brought them into one place. It can handle the customization that we need as we operate a less-than-normal staffing system (some seasonal staff, some permanent; some overlapping shifts, some week-long programs, etc.).

The team at Shiftboard has been very responsive to our requests and needs, which is very important.

Given time, I'm optimistic that its reporting abilities will be very useful for anticipating and hiring for future needs. Coming from a world of dozens of complex, non-communicating spreadsheets, it's great to have everything in one place!

Cons: It has a steep learning curve, so be prepared to practice, experiment, and be trained.

They also have not yet implemented shift-linking, so my week-long programs all staffed by the same person can't be treated as one connected system. This means that bulk changes are difficult if we've noticed an issue, and it means that the initial shift setup is quite time consuming.

I wish that the month-long view could be customized to give me more of the information I want, or that we could view data for a 2-week stretch. It's hard to get a birds-eye view of our programming with the systems they have in place.

I'll add that we're relatively new to Shiftboard, and working out the kinks is a part of the process.

Overall: Significant reduction in overlapping systems. One-stop-shop for lots of scheduling/program needs. A simple way to remind staff of their shifts and inform them of changes.

Great software. Very versatile!

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The functionality is very adaptable. Customer Service is great to work with and quickly answers questions and concerns.

Cons: There are reports that would be helpful but after mentioning almost every other month for the past year they are on the road map. There were some issues with the app that were frustrating to users but have been corrected.

Overall: Easy tracking, broadcasting, reporting, and sign ups.

Capterra-loader

A great value, an irreplaceable tool for our organization.

Feb 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This helps us organize all of our contractors and employees. It gets them all onboard pretty easy and has a lot of powerful tools that have made running our organization much easier. We tried a LOT of different products and this one was the only one that really met all our needs to get everyone scheduled and organized, it is an amazing value for the price they charge us.

Cons: I wish it was easier to sync with 3rd party apps. The good part is making a .csv of data is super fast and easy but I would still like to see it play nice with other products.

Overall: It really organizes our musicians extremely well, we have very little confusion now.

Love the program. Works for all our needs.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to learn and use! The program was very easy to teach the staff how to use. Love that I can check from home if the staff have clocked in for their shifts.

Overall: It benefits the company by having more accurate payroll. The staff like to be able to access their schedules from home.

Capterra-loader

We use Shiftboard to schedule all of our part-time employees and manage our work schedules. Awesome!

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: There are a lot of different ways to take advantage of this software. Workers can trade shifts if you want that, you can bulk schedule duplicate schedules that work well, and on and on I could go. It is really easy to learn and use.

Cons: I would love to pay less since we are a non-profit organization, but the price is still very reasonable. They also have great customer service!

Nice system

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: System is very easy to use. This system allows me to schedule several people in a few short minutes.

Cons: The downside to this system is not being able to view when a staffer is either off or on vaction for the week.

Shiftboard makes creating and modifying schedules very quick and easy.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: all the different ways to create the schedules, and how easy it is to make quick fixes or changes as needed.

I love shiftboard

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: people can see the shifts that they pick up. Its and easy system to work with and easy to learn. I think all job should use shiftboard.

Cons: call outs from staff. sometimes there are bugs and we don;t get emails about and find out about the problem on our own.

Pretty straight forward tool

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: This tool was pretty easy to learn and teach some of my team members how to use. Easy for our users to navigate through.

Cons: Update for Shiftboard could have come quicker. There was some information you would need to input that always wasnt easy to obtain.

My company has just started to use Shiftboard and it has been a great asset.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of schedule, that it offers many ways to check schedules by either people or by assignment or even location. That you can set a schedule ahead of time and publish at a specific time. I also love the app

Cons: That the schedule interface isn't so people friendly unless your the scheduler. the look of it is outdated but function is great

Overall: It made our schedule work easier for both office staff and our captains and mates. It was the only software that is work for our complany

I use shiftboard during the SXSW festival each year it works well, just not enough experience

Nov 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: able to get bio info on my team when I need to contact them. also able to send out a group email for updates

Cons: navigation seems a bit awkward. I have to spend a lot of time going through each catagory to find what I need

Overall: I am only a user. SXSW is the owner and each Crew manager is able to use it through them.

Great Software

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Colors on the scheduling calendar. Shiftboard really needs one more color on the calendar. For example if one of my driver(s) decline a trip it needs to show the color to indicate that he/she has decline the trip instead of reading or clicking on the trip to see the answer.

Cons: Calculate hours, allows the drivers to pick and decline there trip, love the fact I can send out broadcast if I need a driver ASAP.

Overall: Time

PLEASANT

Nov 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: EASY, KEEPING UP WITH STATUS AND AVAILABILITY, PRACTICAL USE AND PLANNING MAKES FOR EFFICIENT TIME MANAGEMENT

Cons: SLOW, BUT EFFECTIVE, FOUND IT USEFUL, AND PROVIDES OPTIONS AND RESOLUTION OF ISSUES OF POSSIBLE COMMITMENT BUT IS NOT ALWAYS THAT FLEXIBLE

Overall: OPPORTUNITY TO TEAM BOND AND ASSIST OTHERS

I am one of the managers of shiftboard for our organization so do not know how the org likes it

Oct 27, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can look up members of my team easily while i am managing the calendar. I also like that I can see the entire week at one time. I like the ability to rate team members for use next year.

Cons: It can be hard to navigate. I have to go in and out of the calendar to check information for my team members and I had a hard time finding reports I needed without getting help from another administrator. I also found adding shifts to be cumbersome.

Overall: Keeping track of my teams shifts.

So far, I have had no issues with the Shiftboard software or technical support.

Oct 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is easy to use and that I can schedule my staff in multiple locations easily. It is also nice that I can set a store up with a schedule one year at at a time so that all my staff has to do is choose who is working.

Cons: I wish that if I need to delete someone's shift that I can do it from the shared view. It is time consuming to have to go back to shift view to delete and then back to shared view so that I can print off a copy.

I use the shiftboard website to sign up for Playmaker's events. I've never had an issue with it.

Oct 21, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: As long as you remember your password it works well. I also like the ease of using this when I do have the time to select an ushering position for Playmakers.

Cons: It's hard to use on my cellphone because the screen is so small and sometimes the usher spots for the plays are released during the day when I'm at work and can't access my computer.

not really intuitive

Oct 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: gives me access to volunteer for various organizations and be reminded of my status of shifts.

Cons: it can be hard to find the category you need between available..shift view and confirmed. Would be better if all was on same page

I use shift board to schedule my shifts each month .

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I work as a temporary worker with a minimum of required shifts a month, it allows me to see the total options and easily take a shift, cancel a shift, confirm a shift, ask more information about a shift or put mine up for trade when something comes up in my personal life I need to attend to. It is professional and clear, easy to navigate, and easy to remind myself about my options.

Cons: I think it would be fun to have a face photo of people when their names come up as on Facebook as being a temp on a large team I sometimes have no picture in my mind of the person whose name appears that I am communicating with.

Having used Shiftboard as a manager for several years I find both good and poor qualities throughout

Oct 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The members access to pick up open shifts is great. The ability to reach a large number of members with messages is good, the time off page is useful for sorting requests.

Cons: The individual members calendar interface is clumsy. Frequently iCal users do not get timely updates requiring changes in the schedule to be pushed out manually. This makes for extra work for our schedulers.

Overall: it is a better system than what we used before.

Much easier after I learned on my mistakes

Oct 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Convenience speed ease record of what you have and also record what is available makes it easier to look at calendar and complete choices

Cons: Questionnaires that require so many words to explain Pros or cons seems Antiquated and unnecessary can't think of anything about it i really is distasteful for me so with that I will end this review if I finally have enough characters and words to complete it I sincerely hope so

i din't use it a lot, but it works great when i do

Oct 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I a sometimes user. I benefit by signing up to volunteer at fun events. It's easy to get in to.
I think the software is just fine. I've never had any problems.

Better program than the last sign up we used.

Oct 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Quick, no hold up too many ppl on at once. It is a good program for what it is used for where I work.

Cons: Several steps to get into documents uploaded. It can get a little confusing at times to know exactly where it's located.

Absolutely love it.

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Completely easy and intuitive. Anything that I need to do I can figure out immediately. I never have to look up how to do something.

Overall: So easy to sign up for shifts.
It always works and it just great and is fabulous.

Shiftboard transformed our organization's personnel scheduling system!

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Once you have a chance to work with it, it makes staffing a breeze. The customer service is fantastic and receptive to all questions. Our multi-generational personnel can all participate in the scheduling process, and different positions have access to different levels of involvement within that process.

Prior to the adoption of Shiftboard for our organization, we used pen and paper to have over 100 employees sign up for various shifts. If pencil was used, staff would sometimes erase someone's shift and sign up in their place. It was a mess. Now everyone can plan their schedules from the comfort of their own home.

Overall: Ease of scheduling staff, ease of signing up for shifts by employees, organization of shift calendar that is accessible to all employees

Shiftboard has streamlined our scheduling process, saving us a significant amount of time.

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The quick and easy notification and access to those using it has made the scheduling process a much less cumbersome process.

Cons: Editing events and personnel working these events can be a little tricky at times. The learning curve for this was a little linger than anticipated.

Overall: A significant reduction in the time and effort needed to get the necessary information to the right people and get their response to schedule events.

Great experience! Love Shiftboard!

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am the Volunteer Coordinator for a local dog rescue group and we use Shiftboard to sign up our volunteers for events. The site is super easy to use and any issues are addressed immediately via their great customer service team

Cons: One minor issue I have is with formatting outgoing broadcast messages. I am unable to properly space my messages and unable to attach photos which would be a big plus!

Very convenient!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Enough information that identifies all of the pertinent information. Easy to read and user friendly.

Cons: How can you sign up for multiple events at a time? Have to go back and forth to sign up for each event.

Overall: User friendly and convenient

Good but hard to get others to use because there needs to be less navigation for less technically pr

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Most all of it. Scheduling and posting shifts is simple and easy to do. It is easy to access from anywhere and can be accessed on mobile devices. It is easy to create multiple duplicate shifts as well as set up RSVP's for an event.

Cons: Manager need to be able to check in members for shifts on a mobile device. The mobile app needs more features.

Overall: Scheduling and creating at shifts.

Shiftboard is pretty straight forward and easy to use.

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support

Pros: The mobile app is the biggest pro for users who are on the move. The ability to export your schedule in any existing calendar and printing are a plus.

Cons: The interface seems a little to "bare bones" in the calendar view. Some work on making the interface buttons and selections easier to navigate would be helpful.

Removes the stress of scheduling.

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use and I can post multiple shifts all at once. It takes just minutes to set up and then it does the work for you. I love that I can send broadcasts to capture the attention of many at once.

Cons: I don't like that I have to scroll through all the times in order to post the time of a shift. I would rather just type in the time.

Overall: Easy to use and saves tons of times. Staff like to pick their own shifts.

It has always been great working for me.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything has always showed accurate to me. I let my team member know to always keep any eye on their shiftboard as it is in their own timezone and can help no call no shows.

Cons: I have agents that say they have some issues with seeing their shifts or the load time it takes when picking shifts.

Overall: I can see all of my agents shifts at once. Love it!!

I use the program to manage hundreds of employees

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to look up my employees easily, check their teams and the profile piece is very thorough.

Cons: **When I can't copy and paste a name in the search field.** When I make a mistake in the name and have to delete it and the search field kicks me out and I have to click on it again to type in the name. This doesn't seem like a big problem, but when you are dealing with hundreds of people, it is an annoyance on the regular.

Overall: The catalog of all of the past and present employees. There are many people over the 12 years of my management that I have lost track of but this tool helps to jog my memory and helps my team keep track of why or why not we want to have them back. We are an employer that employs most of our team for only 2 months a year, so this type of management is crucial for us.

Overall, I have enjoyed using Shiftboard and it has made my job easier.

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the reporting aspect and the ability to check hours on the fly. I like that you can use shiftboard on your phone and the employees seem to really like that feature.

Cons: I dislike not being able to change breaks in a mass change and that there are no tutorials on how to use the product.

Decent

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It eventually does what we need it to do.

Cons: Not very user friendly. To cater it to our needs we have to keep creating different teams or groups and it takes a lot of time since we have 300 employees that all fit into several different groups. The texting feature is too expensive and what was told to me in the beginning is not what is being charged

Overall: We are kind of stuck with it because our employees are all learning to use it but we still have to do a lot more communication with them because SB is not user friendly.
We are also constantly reaching out for support because your support team can only do one thing at a time. We can't cover multiple issues with one person or call

I like the simplicity of being able to search the staff shifts and also easily confirming their hour

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, and I also like the color base design which helps to indicate the shift assigned to staff. The clean graphics and visual allows me to see clearly the available shifts and also to contact my staff and also for my staff to contact me as necessary. I can access shift-board from any mobile phone which is very helpful when dealing with staff issues.

Cons: Time clock is a bit of an issue for the staff, majority of time it give problems and staff is unable to clock in or out of their shift.

Overall: The online and email of shift and also the flexibility of allowing the staff to access their schedule.

Shiftboard's scheduling functionality is reliable and easy to use overall.

Oct 16, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The self service scheduling aspect has been great for our needs. It allows our clients and our employees to post and pick up shifts with minimal managerial oversight.

Cons: The ability to automatically email our clients (coordinators) when their shifts are filled. The inability to get this information to them in an automated message has been very detrimental.

Would like to improve the functionality of the app to make it more user friendly for our management team.

Shift board makes my job easier Easy to find coverage Easy for relief to pick up shifts.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very useful tool
Makes my work easier
Helps with finding coverage and filling shifts. Easier to communicate and work with relief.

My employer made this available to us to schedule our "teams" to work events.

Oct 16, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to post an event, assign those who have signed up. Sending out a broadcast is helpful. Just one problem, see below

Cons: It's difficult to remove someone from the event. I have a hard time editing things that have been already posted. When I send out a broadcast, most of the time I check the box to have it sent to only unassigned employees. It sends it to all my ushers which confuses those that have already been assigned.

I think shiftboard is very easy to use to maneuver around

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to pick up the shifts that I want. I also can go back other months and see what I worked to make sure that I am on track with my hours.

Cons: Sometimes it locks up if I am trying to pick up a shift that someone else is always trying to pick up. I then can't get a shift on that day so I have to go to another day.

like working with the software

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use, icons are on the main screen making them easy to find. search is also nice for quick look up.

Cons: there really is not much I don't like, other than makbe could be a little more colorful to make finding easier.

I truly enjoy the software. It makes the self-scheduling process very easy.

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that I am able to see it on the go on the application. I also love that is up to the minute. If an employee modifies their schedule you can see it in real time (after updating.) You are also able to trade shifts without asking anyone.

Cons: I would prefer having an option to remove some of the departments while I am scheduling myself for my department. It would simplify the process and speed it up for me.

Overall: I am able to schedule myself and view my schedule on the go.

Shiftboard is a basic scheduling tool that works well for our needs!

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The program is easy to learn and functions nicely. Has capability to notify employees of assigned shifts via email and text. We do not use all function and capability of the program but we love what we do use. The iPhone app is great!

Cons: Employees state they do not receive emails and texts for every notification. They sometimes get and email but not a text or text but no email.

liked it

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: nice and easy to use , practical and simple . made it easy to assemble new members and find last years team and re add them to this year

Cons: need a few more questions for vetting , we had a few non crossfitters make it in the team and they were shocked and didn't expect the heavy work loading at times

I find it very convenient.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is user friendly, easy to use and understand. I also work for another organization that uses a different software program, and this is much better.

Cons: It seldom doesn't work. It might because the people at my organization don't fully understand how to utilize it.

I find shift board very helpful it helps me keep track of my busy schedule.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I prefer the easy entry of shifts when I have so many shifts to cover. I can access my schedule at anytime and see who has picked up shifts at my program. It saves me a lot of phone calls to relief staff. Time is valuable and I don't have a lot of time to spend on schedule. Shift board makes it easy.

Cons: I like the software. The issue is getting staff added to my shift board as relief fast, but that is an internal issue.

Ease of use.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like mostly that the site is easy and user friendly. No trouble getting around in the site. Response from selection is quick.

Easy to learn and for the most part - easy to use.

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Having everything in easy view for a month (If I choose) - or by the week or day. I also love having the multiple calendars (for different organizations I volunteer for) - available on the one calendar.

Cons: When they are posting spots and the rush is on to get the slots, I would love a refresh button, because often I think I have a slot - and it has already been taken.

Overall: Organizes my volunteer life.

Difficult to access, at times, and not intuitive.

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Ease of sign up and scheduling
Calendar display and format...easy to view summary information
Shows scheduling conflicts

Cons: Not intuitive, at least initially
Difficult to navigate
Does not allow for automatic options/choices when scheduling conflicts arise

I use this almost everyday. It works well for what I need.

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is efficient and helpful, I use the app on my phone which is very handy. It keeps items current and accurate.

Cons: I cannot search for a name in the calendar. If I haven't used it for a while and is updated by my boss, I have to log out, would be easier to refresh.

Overall: It is available on my phone and I can access it everywhere.

Very easy to use and navigate.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything is right at your fingertip; you do not have to search. Navigating through shift board gives you a sense of independence on how to do it yourself.

Cons: Sometime this software can be slow when multiple people are trying to access it at the same time. The actual events are bunched up together on the calendar in one day. Each event or sponsor should be separated by colors or some other way of determining which group is which.

Overall: I get to sign up for different events.

Great mode for replying to employer

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of maneuvering and the ability to add information - it allows me to view, respond, and send messages which is just awesome!

Cons: the Cons include not having the ability to change certain entries- that is, maybe my company is allowed to amend certain fields and I need to contact them concerning this

Overall: THE ABILITY TO ENSURE THAT ALL IS WELL WITH MY PER DIEM SHIFT!

Shift Sign-up - Very Easy

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like the way the different shifts show up on the monthly calendar. I like that they color code things for the users to know if it is an open shift or something they've already accepted. I like the ability to sort things by various teams.

Cons: I wish there was a refresh button rather than having to change the view and then come back. It's also not very mobile friendly at this point.

Overall: I love using this to sign up for volunteer shifts with the Durham Visitor's Center. I think this is a very organized way of seeing opportunities, the days/ times/ locations of such offers, and who to contact with questions. I wish more volunteer groups would use a similar software.

It has been wonderful

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that the way we have it set up as you can always see where and when you are scheduled so like if you forgot where you said you will pick up in the 15 sites that we have there is your way of finding out. Instead of calling every day to ask

Overall: It is easy and simple to explain and use. Honestly I like that we switched to this for work then what we had because only select people had access to it but now you can see your own and that is fantastic!

Shift Board is a great program for shifts. The ease to access, change and add are very user-friendly

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite thing about Shift Board is that it is very user-friendly. Figuring out the different reports and how to's is significantly easy. The necessary steps are easily identifiable. Thank you!

Cons: The picking of shifts could be made easier by being able to select perhaps, all the desired shifts for a day at a time instead of a shift at a time. It would be nice to be able to breakdown shifts into smaller slots automatically when returned to available status to facilitate the pick-up of the same.

I use this software on a daily basis and it is a wonderful tool for keeping track of personnel.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. All of the features are very straightforward and I was able to learn how to navigate around pretty quickly.

Cons: I do wish that the software came with some sort of training option so people who don't understand how to use it can learn how to be proficient.

Overall: Always aware of the latest schedule changes.

Has worked great for our needs.

Oct 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to sign up or cancel shifts. Easy access from computer, phone, tablet, etc. As an administrator I have had little problems.

Cons: Wish people could "not" be able to sign-up after shift starts or not after the shift was an hour old. Be sides accidents sometimes people will sign-up for a shift after it was over and they didn't really do the shift.

Overall: I don't have to man a white board in an office with the monthly shifts on it. I get very few phone calls from firemen with issues. When I do it is usually there error.

Capterra-loader

Shiftboard is easy to use and super efficient.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really enjoy the easy access and the ability to add shifts for my Teammates like study Halls and Meeting s. Shiftboard notifies you of any errors if you are scheduling a shift for a date that is passed.

Cons: While Shiftboard is great there are times when I get reports of shifts not being added correctly causing teammates to miss the shift they did not know was scheduled.

Overall: I enjoy the simplicity of being able to search my teammates shifts and confirm the hours they have scheduled every week. Shiftboard is was to use and navigate through.

It has been easy to use and I have been able to obtain most desired shifts

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, clarity, and color designations to indicate shifts assigned, etc. Particularly the use of color to indicate available and assigned.

Cons: Sometimes when shifts are announced to be posted at a given time, you log on and they are all gone, leaving me to believe that someone has a "back door" entrance that allows them to get on first, or pre-submit desired shifts before they are poste.

Overall: It made it simple to access available shifts without having to go through third parties, plus with it's 2 view (weekly monthly) option is help to spread out my time better without going over the maximum allotted shifts.

Clean, efficient, straight-forward, simple, and sweet.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to use, clean graphics and visuals, and allows me to see available shifts, as well as contact my manager or co-workers as necessary.

Always accessible, easy to use

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Adding and deleting shifts. I also enjoy the ability to access shiftboard form my mobile device where ever I am when dealing with staffing issues.

Overall: Ease of use when the need to access shift any time of the day or night arise. Opening shiftboard and navigating on my desktop of mobile device simultaneously with ease.

Capterra-loader

Simple for first time users and multiple companies alike.

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The communication with the calendar holders about each event is brief and to the point.

The position, location and hours are clearly detailed.

Cons: The software is not used by all of my contract companies. If you offered to an umbrella of companies, they may combine their use of this software.

All n all the software has been useful in scheduling games for photographers. I have been able to m

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Convenient way to capture events each week in advance for scheduling. The ability to uncommit online helps with the dynamics of scheduling.

Cons: You can't see the games taken by others, so you don't know if a photographer has taken the game or if was never populated database in the first place.

Overall: Quick broad scope of seasonal events. I can look through the entire season and see what games I want to shoot and commit to them right there online.

I'm able to see all my events and sort them as needed

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use.. it's self explanatory.. There are several ways to view the calendar, and have a number of options to sort.

It works perfectly for what we need

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the ease of use. The software gives me the ability to change and add shifts easily. Then it is convenietnt to notify people of changes in shifts immediatly

Cons: The only thing I would like is to have the ability to run a few more report and some sorting tools that I have to do by hand

good for the most part but I have problems getting my time cards to post

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: easy to see whats open and to follow the coming up add on classes and the ease of choosing shifts and being able to see multiple shifts in the same day.

Cons: trying to get timecards posted not being able to see more than one week at a time can make it hard to stnc up with another schedule

Overall: not needing to track down administrator to get a schedule

Capterra-loader

Once I get signed in I have no issues.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Loved that this software is used by multiple biometric screening companies. It is beneficial in organizing schedules to avoid conflicts in overbooking various assignments.

Cons: Appears to be an issue often times logging in. It appears I need to make several attempts before actually logging in.

Have been using for 2 years and love the flexibility

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The online and emailing of shifts . I also like the flexibility of allowing employees access to their schedules

Cons: Wish the time clock feature would be better. Able to tell where someone punched in . Would like more options on the app program

Overall: The online schedule with email reminders.

It works well once you get signed in. It could be a little easier to navigate for new users.

Oct 12, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the list feature. It gives users the ability to see all available clinics and sign up for clinics with ease.

Cons: Often I find it difficult to sign in.... it often takes several entries before it will accept info. Wish there was a save feature for password.

A near perfect site for coordinating shifts and people

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: In my experience, it is the best software for letting people sign up for shifts and for the venue to reach out for volunteers. I have been using it as a volunteer for about three years and have never encountered a glitch. It is extremely versatile and robust. It's easy to assign people to different teams and levels (regular team and gold team for VIP volunteers, for example).

Cons: If I have to answer what I like least, I'd say it's that there is a bit of learning curve to discover all of the features it makes possible. But that's mostly because it will do so much more than the basic.

Overall: A flawless solution for matching volunteers to gigs! I can count on Shiftboard to work everytime, to sign up for shifts, remind me of shifts, give me credit for the shifts I've completed, and to cancel when I have to.

The shiftboard website is very easy to use with the different features and functionality.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Shiftboard is user friendly and very accessible and easy to use. I understand all of the features and functions.

I like it very much, easy to use and to navigate.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is very user friendly. Love how you can break down everything by month and just day the best. Also, how if you forget to mark down a date you can go back and it still there to mark on your personal calendar

Cons: it was little hard to figure out all the filters and how to use them at first. Just wish you could do more then one filter at a time.

Overall: helps when scheduling events.

Capterra-loader

easy to use and reliable; glad that training is offered!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it's straight forward and allows me to keep up with past and present sign -ups; i also appreciation be able to see what future assignments
might take me.

Easy to fill shifts and see other staffing at different houses

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to see what staff are working and where. It has been very helpful to fill shifts at the group homes. There is a lot of information and we can better track staffing and make our schedules.

Cons: Managers need multiple training's for all the features on Shiftboard. It is still a learning process.

Overall: Filling shifts easier and tracking staff. Easy to make a staffing schedule.

Great scheduling tool!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate and use. You can see your entire schedule by the week or month as well as upcoming events. To sign up for an event is easy as well as unconfirming an event. I also like the notifications of when a new event is posted or when a trade is available.

Cons: App is not as inclusive as on the computer. You cant see what the event is on the calendar or all the details.

Overall: Easy to use and navigate. I like being able to see who else is working me as well and all the details and reminders about the events.

Very convenient.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The convenience and the fact it gives us the opportunity to be paperless is always a plus. Great job.

Cons: I don't see all the positions available to me. I would like to see a time slot also with the days worked

Overall: I love the fact that I can access it from my mobile phone!

Shiftboard is great for locating staff during the day and for upcoming shifts.

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I find that this system is very easy to use. It did not take long to learn and the users also find it easy to use.

Overall: Easy access to the information required to do my job.

easy to use

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I use it to do shift board for the DPAC it is easy to use and you get the confirmation right away
I can email my manager if I have a problem. plus I can see other teams and decide if I want to work in their areas.

Overall: ease of use

I have had a very positive experience with the program.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I appreciate the different views that are available. I also like that the support team is willing to work with our organization to make the software better fit our needs.

Cons: There are a few small improvements that I would like to see, such as the ability to click on someone's name and it will take you to their profile and an easier way to switch a staff from one site to another.

Overall: We are able to see all of our sites and appropriately rearrange staff to benefit the entire organization.

Capterra-loader

Fantastic Software!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the various search perimeters for report running. This is a great user friendly system that's easy to teach.

Cons: The Salesforce.com customer base is predominantly B2B. The CRM software is not nearly as well oriented to the B2C industry.Surprisingly, Salesforce.com generally doesnt provide a Service Level Agreement (SLA) for its cloud service unless the customer requests and negotiates it. Even then, SLAs are inconsistent from customer to customer and fall below uptime guarantees of primary SaaS CRM competitors.

Great product, makes scheduling easier to track and more efficient.

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like having the ability to be able to see all of the schedule in one place anywhere with internet access. Also being able to see all of our open slots makes it more efficient for the scheduler.

Cons: The software still has a ways to go to become more user friendly. Certain things such as automatically making Holidays overtime, adding schedules, adjusting for daylight savings are either difficult or non existent features

Shiftboard has made scheduling and timecard keeping so much easier for my team.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: -The ease of scheduling and duplicating set schedules
-Being able to tracker my staff's hours
-Posting empty shifts for staff to pick up when they have sporadic availability
-Ease of trading shifts

Cons: The UI changed sometime ago where in the weekly view that day's shifts aren't differentiated from the rest of the week. So if I wanted to see the full week schedule but also wanted to focus on the current day's shifts without going through the steps of filtering it, I no longer have that function. Also the color scheme is sometimes hard on the eyes.

Overall: Ease of scheduling for me as the hiring supervisor and for my staff to schedule themselves within the parameters our department sets.

Great! It has helped immensely and is a big time saver for me.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Having the students be able to trade between themselves without me having to intervene. Also being able to set up the sign up list is great for having students give me their availability at the beginning of the semester.

Cons: I wish the mark as no show feature was easily viewable. We do not rehire students that have missed or called off for a certain amount of times.

Easy to use

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use Helpful staff and many features too numerous to list. Have used other similar sites and this is by far the best. Kudos to you

Cons: Have some difficulty logging off but overall excellent. I have visited this site many times in the past three years and always had had a good experience.

Overall: Shift board enables me to volunteer at various venues in the Raleigh area.

Capterra-loader

Easy to use

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's simple and very easy to use. I use it to sign up for shifts with my job and it's very straight forward.

Works much better on a computer than mobile version.

Oct 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Intuitive to use, simple layout. The calendar view makes it easy to check out all of the events for groups at a glance. The shared view makes it easy to check who has signed up for an event.

Cons: At time the software bogs down, especially at time of high usage. Mobile use is difficult since the page layout makes it difficult to read and navigate between the sections easily.

Overall: easy to coordinate schedules from multiple groups and multiple events

Applications is great for scheduling jobs.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use application. Like to be able to see specific teams only. Multiple views to be able to see your schedule.

Cons: Not too much that I do not like about the application. Sometimes events do not show enough information.

Overall: Easily schedule events

Shift board has made my scheduling easier to view and plan for.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The week by week view and that you can email through it. That makes creating shift very easy to do.

Cons: That my full time employee cannot access shift board to see upcoming shifts. I would like to see a feature that could let full time employees see what they are working

Overall: The fact that I can bulk assign jobs and shifts is extremely easy.

Can┬┐t live without it

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple and clearly presented. Use it both at work and home. I'm able to reference it quickly when scheduling things in my personal and professional life.

It's easy to use and very helpful

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to understand my staff can go in and put there availablty they also can put there schedule on there as well

Easy

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I use the History capture to review schedules and pay periods.
I also like the interface between the events posted scheduling and private Calendar use.
The ease of scheduling and picking up shifts is one of the most useful tools in the industry.

Cons: Occasionally the ability to use the site on a mobile versus PC is not as reliable. Overall I believe this site is very comprehensive.

Overall: Ease of broadcasted information and broadcasting information for signing up.

I love it easy convenient.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the way it sends out the reminders when your scheduled gives info If for some reason you cant who to call or contact.

Great experience

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease to use and good customer support. Instructors like how they sign up for classes, what is available and the flexibility.

After learning the available features and how to navigate, it is very helpful and useful.

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Many useful features, keeping track of schedules, timecards for payroll purposes, budgeting reports.

Cons: The graphics are not very intuitive, sometimes there is a link to click on, but it is not obvious unless it is known beforehand....such as the line to "entering timecards without shift", it is not obvious that we can click on it to get to the form to enter the timecards. The colors are a bit bland making it difficult to see. No contrasting colors.

Sending messages on shift board take too long to get a response

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's a great program...I think all companies should use this program .not much more I can say about it

Overall: Its my work ....