Who Uses This Software?

Shiftboard caters to a range of different industries including Volunteer Management, Contact Centers, Healthcare, Security, Events & Hospitality, and Business Services.


Average Ratings

166 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month/user
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Shiftboard
  • www.shiftboard.com
  • Founded 2002
  • United States

About Shiftboard

Shiftboard automates complex scheduling and makes it easy to respond to ever changing events. Build employee schedules, assign shifts, communicate with teams and workers, all in real-time. Shiftboard's user-friendly iPhone and Android apps help employees easily access their schedules anywhere, and automated communication ensures everyone keeps up as schedules change. Shiftboard keeps you in complete control and matches your unique scheduling workflows to save you time and money.


Shiftboard Features

  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling

Shiftboard Reviews Recently Reviewed!

Great Software

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Colors on the scheduling calendar. Shiftboard really needs one more color on the calendar. For example if one of my driver(s) decline a trip it needs to show the color to indicate that he/she has decline the trip instead of reading or clicking on the trip to see the answer.

Cons: Calculate hours, allows the drivers to pick and decline there trip, love the fact I can send out broadcast if I need a driver ASAP.

Overall: Time

PLEASANT

Nov 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASY, KEEPING UP WITH STATUS AND AVAILABILITY, PRACTICAL USE AND PLANNING MAKES FOR EFFICIENT TIME MANAGEMENT

Cons: SLOW, BUT EFFECTIVE, FOUND IT USEFUL, AND PROVIDES OPTIONS AND RESOLUTION OF ISSUES OF POSSIBLE COMMITMENT BUT IS NOT ALWAYS THAT FLEXIBLE

Overall: OPPORTUNITY TO TEAM BOND AND ASSIST OTHERS

I am one of the managers of shiftboard for our organization so do not know how the org likes it

Oct 27, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I can look up members of my team easily while i am managing the calendar. I also like that I can see the entire week at one time. I like the ability to rate team members for use next year.

Cons: It can be hard to navigate. I have to go in and out of the calendar to check information for my team members and I had a hard time finding reports I needed without getting help from another administrator. I also found adding shifts to be cumbersome.

Overall: Keeping track of my teams shifts.

So far, I have had no issues with the Shiftboard software or technical support.

Oct 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is easy to use and that I can schedule my staff in multiple locations easily. It is also nice that I can set a store up with a schedule one year at at a time so that all my staff has to do is choose who is working.

Cons: I wish that if I need to delete someone's shift that I can do it from the shared view. It is time consuming to have to go back to shift view to delete and then back to shared view so that I can print off a copy.

I use the shiftboard website to sign up for Playmaker's events. I've never had an issue with it.

Oct 21, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: As long as you remember your password it works well. I also like the ease of using this when I do have the time to select an ushering position for Playmakers.

Cons: It's hard to use on my cellphone because the screen is so small and sometimes the usher spots for the plays are released during the day when I'm at work and can't access my computer.

not really intuitive

Oct 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: gives me access to volunteer for various organizations and be reminded of my status of shifts.

Cons: it can be hard to find the category you need between available..shift view and confirmed. Would be better if all was on same page

I use shift board to schedule my shifts each month .

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I work as a temporary worker with a minimum of required shifts a month, it allows me to see the total options and easily take a shift, cancel a shift, confirm a shift, ask more information about a shift or put mine up for trade when something comes up in my personal life I need to attend to. It is professional and clear, easy to navigate, and easy to remind myself about my options.

Cons: I think it would be fun to have a face photo of people when their names come up as on Facebook as being a temp on a large team I sometimes have no picture in my mind of the person whose name appears that I am communicating with.

Having used Shiftboard as a manager for several years I find both good and poor qualities throughout

Oct 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The members access to pick up open shifts is great. The ability to reach a large number of members with messages is good, the time off page is useful for sorting requests.

Cons: The individual members calendar interface is clumsy. Frequently iCal users do not get timely updates requiring changes in the schedule to be pushed out manually. This makes for extra work for our schedulers.

Overall: it is a better system than what we used before.

Much easier after I learned on my mistakes

Oct 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Convenience speed ease record of what you have and also record what is available makes it easier to look at calendar and complete choices

Cons: Questionnaires that require so many words to explain Pros or cons seems Antiquated and unnecessary can't think of anything about it i really is distasteful for me so with that I will end this review if I finally have enough characters and words to complete it I sincerely hope so

i din't use it a lot, but it works great when i do

Oct 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I a sometimes user. I benefit by signing up to volunteer at fun events. It's easy to get in to.
I think the software is just fine. I've never had any problems.

516f9ff48b9bd88b15baf8a695ebae46

Used for SXSW

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Emailing crew on daily activities. list of crew to use for attendance. Also allowed me to see each member's bio info. Sometimes I needed that info to call or text thwm

Cons: Not easy to find evaluation link. After shifts, I need to evaluate crew members. Not and easy way to get to evaluation.

Better program than the last sign up we used.

Oct 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Quick, no hold up too many ppl on at once. It is a good program for what it is used for where I work.

Cons: Several steps to get into documents uploaded. It can get a little confusing at times to know exactly where it's located.

Absolutely love it.

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Completely easy and intuitive. Anything that I need to do I can figure out immediately. I never have to look up how to do something.

Overall: So easy to sign up for shifts.
It always works and it just great and is fabulous.

Shiftboard transformed our organization's personnel scheduling system!

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once you have a chance to work with it, it makes staffing a breeze. The customer service is fantastic and receptive to all questions. Our multi-generational personnel can all participate in the scheduling process, and different positions have access to different levels of involvement within that process.

Prior to the adoption of Shiftboard for our organization, we used pen and paper to have over 100 employees sign up for various shifts. If pencil was used, staff would sometimes erase someone's shift and sign up in their place. It was a mess. Now everyone can plan their schedules from the comfort of their own home.

Overall: Ease of scheduling staff, ease of signing up for shifts by employees, organization of shift calendar that is accessible to all employees

Shiftboard has streamlined our scheduling process, saving us a significant amount of time.

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The quick and easy notification and access to those using it has made the scheduling process a much less cumbersome process.

Cons: Editing events and personnel working these events can be a little tricky at times. The learning curve for this was a little linger than anticipated.

Overall: A significant reduction in the time and effort needed to get the necessary information to the right people and get their response to schedule events.

Great experience! Love Shiftboard!

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am the Volunteer Coordinator for a local dog rescue group and we use Shiftboard to sign up our volunteers for events. The site is super easy to use and any issues are addressed immediately via their great customer service team

Cons: One minor issue I have is with formatting outgoing broadcast messages. I am unable to properly space my messages and unable to attach photos which would be a big plus!

Very convenient!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Enough information that identifies all of the pertinent information. Easy to read and user friendly.

Cons: How can you sign up for multiple events at a time? Have to go back and forth to sign up for each event.

Overall: User friendly and convenient

Shiftboard is pretty straight forward and easy to use.

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support

Pros: The mobile app is the biggest pro for users who are on the move. The ability to export your schedule in any existing calendar and printing are a plus.

Cons: The interface seems a little to "bare bones" in the calendar view. Some work on making the interface buttons and selections easier to navigate would be helpful.

Removes the stress of scheduling.

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and I can post multiple shifts all at once. It takes just minutes to set up and then it does the work for you. I love that I can send broadcasts to capture the attention of many at once.

Cons: I don't like that I have to scroll through all the times in order to post the time of a shift. I would rather just type in the time.

Overall: Easy to use and saves tons of times. Staff like to pick their own shifts.

It has always been great working for me.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything has always showed accurate to me. I let my team member know to always keep any eye on their shiftboard as it is in their own timezone and can help no call no shows.

Cons: I have agents that say they have some issues with seeing their shifts or the load time it takes when picking shifts.

Overall: I can see all of my agents shifts at once. Love it!!

I use the program to manage hundreds of employees

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ability to look up my employees easily, check their teams and the profile piece is very thorough.

Cons: **When I can't copy and paste a name in the search field.** When I make a mistake in the name and have to delete it and the search field kicks me out and I have to click on it again to type in the name. This doesn't seem like a big problem, but when you are dealing with hundreds of people, it is an annoyance on the regular.

Overall: The catalog of all of the past and present employees. There are many people over the 12 years of my management that I have lost track of but this tool helps to jog my memory and helps my team keep track of why or why not we want to have them back. We are an employer that employs most of our team for only 2 months a year, so this type of management is crucial for us.

Overall, I have enjoyed using Shiftboard and it has made my job easier.

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the reporting aspect and the ability to check hours on the fly. I like that you can use shiftboard on your phone and the employees seem to really like that feature.

Cons: I dislike not being able to change breaks in a mass change and that there are no tutorials on how to use the product.

Decent

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It eventually does what we need it to do.

Cons: Not very user friendly. To cater it to our needs we have to keep creating different teams or groups and it takes a lot of time since we have 300 employees that all fit into several different groups. The texting feature is too expensive and what was told to me in the beginning is not what is being charged

Overall: We are kind of stuck with it because our employees are all learning to use it but we still have to do a lot more communication with them because SB is not user friendly.
We are also constantly reaching out for support because your support team can only do one thing at a time. We can't cover multiple issues with one person or call

I like the simplicity of being able to search the staff shifts and also easily confirming their hour

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, and I also like the color base design which helps to indicate the shift assigned to staff. The clean graphics and visual allows me to see clearly the available shifts and also to contact my staff and also for my staff to contact me as necessary. I can access shift-board from any mobile phone which is very helpful when dealing with staff issues.

Cons: Time clock is a bit of an issue for the staff, majority of time it give problems and staff is unable to clock in or out of their shift.

Overall: The online and email of shift and also the flexibility of allowing the staff to access their schedule.

Shiftboard's scheduling functionality is reliable and easy to use overall.

Oct 16, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The self service scheduling aspect has been great for our needs. It allows our clients and our employees to post and pick up shifts with minimal managerial oversight.

Cons: The ability to automatically email our clients (coordinators) when their shifts are filled. The inability to get this information to them in an automated message has been very detrimental.

Would like to improve the functionality of the app to make it more user friendly for our management team.

Shift board makes my job easier Easy to find coverage Easy for relief to pick up shifts.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very useful tool
Makes my work easier
Helps with finding coverage and filling shifts. Easier to communicate and work with relief.

My employer made this available to us to schedule our "teams" to work events.

Oct 16, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to post an event, assign those who have signed up. Sending out a broadcast is helpful. Just one problem, see below

Cons: It's difficult to remove someone from the event. I have a hard time editing things that have been already posted. When I send out a broadcast, most of the time I check the box to have it sent to only unassigned employees. It sends it to all my ushers which confuses those that have already been assigned.

I think shiftboard is very easy to use to maneuver around

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to pick up the shifts that I want. I also can go back other months and see what I worked to make sure that I am on track with my hours.

Cons: Sometimes it locks up if I am trying to pick up a shift that someone else is always trying to pick up. I then can't get a shift on that day so I have to go to another day.

like working with the software

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, icons are on the main screen making them easy to find. search is also nice for quick look up.

Cons: there really is not much I don't like, other than makbe could be a little more colorful to make finding easier.

I truly enjoy the software. It makes the self-scheduling process very easy.

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I am able to see it on the go on the application. I also love that is up to the minute. If an employee modifies their schedule you can see it in real time (after updating.) You are also able to trade shifts without asking anyone.

Cons: I would prefer having an option to remove some of the departments while I am scheduling myself for my department. It would simplify the process and speed it up for me.

Overall: I am able to schedule myself and view my schedule on the go.

Shiftboard is a basic scheduling tool that works well for our needs!

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The program is easy to learn and functions nicely. Has capability to notify employees of assigned shifts via email and text. We do not use all function and capability of the program but we love what we do use. The iPhone app is great!

Cons: Employees state they do not receive emails and texts for every notification. They sometimes get and email but not a text or text but no email.

liked it

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: nice and easy to use , practical and simple . made it easy to assemble new members and find last years team and re add them to this year

Cons: need a few more questions for vetting , we had a few non crossfitters make it in the team and they were shocked and didn't expect the heavy work loading at times

I find it very convenient.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is user friendly, easy to use and understand. I also work for another organization that uses a different software program, and this is much better.

Cons: It seldom doesn't work. It might because the people at my organization don't fully understand how to utilize it.

I find shift board very helpful it helps me keep track of my busy schedule.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I prefer the easy entry of shifts when I have so many shifts to cover. I can access my schedule at anytime and see who has picked up shifts at my program. It saves me a lot of phone calls to relief staff. Time is valuable and I don't have a lot of time to spend on schedule. Shift board makes it easy.

Cons: I like the software. The issue is getting staff added to my shift board as relief fast, but that is an internal issue.

Ease of use.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like mostly that the site is easy and user friendly. No trouble getting around in the site. Response from selection is quick.

Easy to learn and for the most part - easy to use.

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Having everything in easy view for a month (If I choose) - or by the week or day. I also love having the multiple calendars (for different organizations I volunteer for) - available on the one calendar.

Cons: When they are posting spots and the rush is on to get the slots, I would love a refresh button, because often I think I have a slot - and it has already been taken.

Overall: Organizes my volunteer life.

Difficult to access, at times, and not intuitive.

Oct 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Ease of sign up and scheduling
Calendar display and format...easy to view summary information
Shows scheduling conflicts

Cons: Not intuitive, at least initially
Difficult to navigate
Does not allow for automatic options/choices when scheduling conflicts arise

I use this almost everyday. It works well for what I need.

Oct 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is efficient and helpful, I use the app on my phone which is very handy. It keeps items current and accurate.

Cons: I cannot search for a name in the calendar. If I haven't used it for a while and is updated by my boss, I have to log out, would be easier to refresh.

Overall: It is available on my phone and I can access it everywhere.

Very easy to use and navigate.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is right at your fingertip; you do not have to search. Navigating through shift board gives you a sense of independence on how to do it yourself.

Cons: Sometime this software can be slow when multiple people are trying to access it at the same time. The actual events are bunched up together on the calendar in one day. Each event or sponsor should be separated by colors or some other way of determining which group is which.

Overall: I get to sign up for different events.

Great mode for replying to employer

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of maneuvering and the ability to add information - it allows me to view, respond, and send messages which is just awesome!

Cons: the Cons include not having the ability to change certain entries- that is, maybe my company is allowed to amend certain fields and I need to contact them concerning this

Overall: THE ABILITY TO ENSURE THAT ALL IS WELL WITH MY PER DIEM SHIFT!

Shift Sign-up - Very Easy

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the way the different shifts show up on the monthly calendar. I like that they color code things for the users to know if it is an open shift or something they've already accepted. I like the ability to sort things by various teams.

Cons: I wish there was a refresh button rather than having to change the view and then come back. It's also not very mobile friendly at this point.

Overall: I love using this to sign up for volunteer shifts with the Durham Visitor's Center. I think this is a very organized way of seeing opportunities, the days/ times/ locations of such offers, and who to contact with questions. I wish more volunteer groups would use a similar software.

It has been wonderful

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the way we have it set up as you can always see where and when you are scheduled so like if you forgot where you said you will pick up in the 15 sites that we have there is your way of finding out. Instead of calling every day to ask

Overall: It is easy and simple to explain and use. Honestly I like that we switched to this for work then what we had because only select people had access to it but now you can see your own and that is fantastic!

Shift Board is a great program for shifts. The ease to access, change and add are very user-friendly

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite thing about Shift Board is that it is very user-friendly. Figuring out the different reports and how to's is significantly easy. The necessary steps are easily identifiable. Thank you!

Cons: The picking of shifts could be made easier by being able to select perhaps, all the desired shifts for a day at a time instead of a shift at a time. It would be nice to be able to breakdown shifts into smaller slots automatically when returned to available status to facilitate the pick-up of the same.

I use this software on a daily basis and it is a wonderful tool for keeping track of personnel.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. All of the features are very straightforward and I was able to learn how to navigate around pretty quickly.

Cons: I do wish that the software came with some sort of training option so people who don't understand how to use it can learn how to be proficient.

Overall: Always aware of the latest schedule changes.

Has worked great for our needs.

Oct 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to sign up or cancel shifts. Easy access from computer, phone, tablet, etc. As an administrator I have had little problems.

Cons: Wish people could "not" be able to sign-up after shift starts or not after the shift was an hour old. Be sides accidents sometimes people will sign-up for a shift after it was over and they didn't really do the shift.

Overall: I don't have to man a white board in an office with the monthly shifts on it. I get very few phone calls from firemen with issues. When I do it is usually there error.

B2a5affb9b17fb3fb74e70985645a2a8

Shiftboard is easy to use and super efficient.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really enjoy the easy access and the ability to add shifts for my Teammates like study Halls and Meeting s. Shiftboard notifies you of any errors if you are scheduling a shift for a date that is passed.

Cons: While Shiftboard is great there are times when I get reports of shifts not being added correctly causing teammates to miss the shift they did not know was scheduled.

Overall: I enjoy the simplicity of being able to search my teammates shifts and confirm the hours they have scheduled every week. Shiftboard is was to use and navigate through.

It has been easy to use and I have been able to obtain most desired shifts

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, clarity, and color designations to indicate shifts assigned, etc. Particularly the use of color to indicate available and assigned.

Cons: Sometimes when shifts are announced to be posted at a given time, you log on and they are all gone, leaving me to believe that someone has a "back door" entrance that allows them to get on first, or pre-submit desired shifts before they are poste.

Overall: It made it simple to access available shifts without having to go through third parties, plus with it's 2 view (weekly monthly) option is help to spread out my time better without going over the maximum allotted shifts.

Clean, efficient, straight-forward, simple, and sweet.

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use, clean graphics and visuals, and allows me to see available shifts, as well as contact my manager or co-workers as necessary.

Always accessible, easy to use

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Adding and deleting shifts. I also enjoy the ability to access shiftboard form my mobile device where ever I am when dealing with staffing issues.

Overall: Ease of use when the need to access shift any time of the day or night arise. Opening shiftboard and navigating on my desktop of mobile device simultaneously with ease.

0e0d9933a1ccea1fa9b377beea7162c4

Simple for first time users and multiple companies alike.

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The communication with the calendar holders about each event is brief and to the point.

The position, location and hours are clearly detailed.

Cons: The software is not used by all of my contract companies. If you offered to an umbrella of companies, they may combine their use of this software.

All n all the software has been useful in scheduling games for photographers. I have been able to m

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Convenient way to capture events each week in advance for scheduling. The ability to uncommit online helps with the dynamics of scheduling.

Cons: You can't see the games taken by others, so you don't know if a photographer has taken the game or if was never populated database in the first place.

Overall: Quick broad scope of seasonal events. I can look through the entire season and see what games I want to shoot and commit to them right there online.

I'm able to see all my events and sort them as needed

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use.. it's self explanatory.. There are several ways to view the calendar, and have a number of options to sort.

It works perfectly for what we need

Oct 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the ease of use. The software gives me the ability to change and add shifts easily. Then it is convenietnt to notify people of changes in shifts immediatly

Cons: The only thing I would like is to have the ability to run a few more report and some sorting tools that I have to do by hand

good for the most part but I have problems getting my time cards to post

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to see whats open and to follow the coming up add on classes and the ease of choosing shifts and being able to see multiple shifts in the same day.

Cons: trying to get timecards posted not being able to see more than one week at a time can make it hard to stnc up with another schedule

Overall: not needing to track down administrator to get a schedule

6d7a12b0e899c6d7039f516ab5baf64d

Once I get signed in I have no issues.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Loved that this software is used by multiple biometric screening companies. It is beneficial in organizing schedules to avoid conflicts in overbooking various assignments.

Cons: Appears to be an issue often times logging in. It appears I need to make several attempts before actually logging in.

Have been using for 2 years and love the flexibility

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The online and emailing of shifts . I also like the flexibility of allowing employees access to their schedules

Cons: Wish the time clock feature would be better. Able to tell where someone punched in . Would like more options on the app program

Overall: The online schedule with email reminders.

It works well once you get signed in. It could be a little easier to navigate for new users.

Oct 12, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the list feature. It gives users the ability to see all available clinics and sign up for clinics with ease.

Cons: Often I find it difficult to sign in.... it often takes several entries before it will accept info. Wish there was a save feature for password.

A near perfect site for coordinating shifts and people

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In my experience, it is the best software for letting people sign up for shifts and for the venue to reach out for volunteers. I have been using it as a volunteer for about three years and have never encountered a glitch. It is extremely versatile and robust. It's easy to assign people to different teams and levels (regular team and gold team for VIP volunteers, for example).

Cons: If I have to answer what I like least, I'd say it's that there is a bit of learning curve to discover all of the features it makes possible. But that's mostly because it will do so much more than the basic.

Overall: A flawless solution for matching volunteers to gigs! I can count on Shiftboard to work everytime, to sign up for shifts, remind me of shifts, give me credit for the shifts I've completed, and to cancel when I have to.

The shiftboard website is very easy to use with the different features and functionality.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Shiftboard is user friendly and very accessible and easy to use. I understand all of the features and functions.

I like it very much, easy to use and to navigate.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very user friendly. Love how you can break down everything by month and just day the best. Also, how if you forget to mark down a date you can go back and it still there to mark on your personal calendar

Cons: it was little hard to figure out all the filters and how to use them at first. Just wish you could do more then one filter at a time.

Overall: helps when scheduling events.

C9633dece4aeaec42f9988c4b382c42c

easy to use and reliable; glad that training is offered!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it's straight forward and allows me to keep up with past and present sign -ups; i also appreciation be able to see what future assignments
might take me.

Easy to fill shifts and see other staffing at different houses

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to see what staff are working and where. It has been very helpful to fill shifts at the group homes. There is a lot of information and we can better track staffing and make our schedules.

Cons: Managers need multiple training's for all the features on Shiftboard. It is still a learning process.

Overall: Filling shifts easier and tracking staff. Easy to make a staffing schedule.

Great scheduling tool!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate and use. You can see your entire schedule by the week or month as well as upcoming events. To sign up for an event is easy as well as unconfirming an event. I also like the notifications of when a new event is posted or when a trade is available.

Cons: App is not as inclusive as on the computer. You cant see what the event is on the calendar or all the details.

Overall: Easy to use and navigate. I like being able to see who else is working me as well and all the details and reminders about the events.

Very convenient.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The convenience and the fact it gives us the opportunity to be paperless is always a plus. Great job.

Cons: I don't see all the positions available to me. I would like to see a time slot also with the days worked

Overall: I love the fact that I can access it from my mobile phone!

Shiftboard is great for locating staff during the day and for upcoming shifts.

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find that this system is very easy to use. It did not take long to learn and the users also find it easy to use.

Overall: Easy access to the information required to do my job.

easy to use

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use it to do shift board for the DPAC it is easy to use and you get the confirmation right away
I can email my manager if I have a problem. plus I can see other teams and decide if I want to work in their areas.

Overall: ease of use

I have had a very positive experience with the program.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I appreciate the different views that are available. I also like that the support team is willing to work with our organization to make the software better fit our needs.

Cons: There are a few small improvements that I would like to see, such as the ability to click on someone's name and it will take you to their profile and an easier way to switch a staff from one site to another.

Overall: We are able to see all of our sites and appropriately rearrange staff to benefit the entire organization.

6558756cd2ce61fd3ee30bb2a48082de

Fantastic Software!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the various search perimeters for report running. This is a great user friendly system that's easy to teach.

Cons: The Salesforce.com customer base is predominantly B2B. The CRM software is not nearly as well oriented to the B2C industry.Surprisingly, Salesforce.com generally doesnt provide a Service Level Agreement (SLA) for its cloud service unless the customer requests and negotiates it. Even then, SLAs are inconsistent from customer to customer and fall below uptime guarantees of primary SaaS CRM competitors.

Great product, makes scheduling easier to track and more efficient.

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like having the ability to be able to see all of the schedule in one place anywhere with internet access. Also being able to see all of our open slots makes it more efficient for the scheduler.

Cons: The software still has a ways to go to become more user friendly. Certain things such as automatically making Holidays overtime, adding schedules, adjusting for daylight savings are either difficult or non existent features

Shiftboard has made scheduling and timecard keeping so much easier for my team.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -The ease of scheduling and duplicating set schedules
-Being able to tracker my staff's hours
-Posting empty shifts for staff to pick up when they have sporadic availability
-Ease of trading shifts

Cons: The UI changed sometime ago where in the weekly view that day's shifts aren't differentiated from the rest of the week. So if I wanted to see the full week schedule but also wanted to focus on the current day's shifts without going through the steps of filtering it, I no longer have that function. Also the color scheme is sometimes hard on the eyes.

Overall: Ease of scheduling for me as the hiring supervisor and for my staff to schedule themselves within the parameters our department sets.

Great! It has helped immensely and is a big time saver for me.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Having the students be able to trade between themselves without me having to intervene. Also being able to set up the sign up list is great for having students give me their availability at the beginning of the semester.

Cons: I wish the mark as no show feature was easily viewable. We do not rehire students that have missed or called off for a certain amount of times.

Easy to use

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use Helpful staff and many features too numerous to list. Have used other similar sites and this is by far the best. Kudos to you

Cons: Have some difficulty logging off but overall excellent. I have visited this site many times in the past three years and always had had a good experience.

Overall: Shift board enables me to volunteer at various venues in the Raleigh area.

950b2138361207eee057fd710bea32b2

Easy to use

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's simple and very easy to use. I use it to sign up for shifts with my job and it's very straight forward.

Works much better on a computer than mobile version.

Oct 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Intuitive to use, simple layout. The calendar view makes it easy to check out all of the events for groups at a glance. The shared view makes it easy to check who has signed up for an event.

Cons: At time the software bogs down, especially at time of high usage. Mobile use is difficult since the page layout makes it difficult to read and navigate between the sections easily.

Overall: easy to coordinate schedules from multiple groups and multiple events

Applications is great for scheduling jobs.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use application. Like to be able to see specific teams only. Multiple views to be able to see your schedule.

Cons: Not too much that I do not like about the application. Sometimes events do not show enough information.

Overall: Easily schedule events

Shift board has made my scheduling easier to view and plan for.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The week by week view and that you can email through it. That makes creating shift very easy to do.

Cons: That my full time employee cannot access shift board to see upcoming shifts. I would like to see a feature that could let full time employees see what they are working

Overall: The fact that I can bulk assign jobs and shifts is extremely easy.

Very intuitive solution & great way to coordinate our trainings - BNP Indian Wells Pro Tennis

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use & Powerful to
- scheduling ball kid training sessions
- sending broadcast communications
- targeted messaging
- user admin

Cons: looking forward to integration with social media....facebook, google+
making it even more accessible by our team members (over 600+)

Can┬┐t live without it

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple and clearly presented. Use it both at work and home. I'm able to reference it quickly when scheduling things in my personal and professional life.

It's easy to use and very helpful

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to understand my staff can go in and put there availablty they also can put there schedule on there as well

Easy

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use the History capture to review schedules and pay periods.
I also like the interface between the events posted scheduling and private Calendar use.
The ease of scheduling and picking up shifts is one of the most useful tools in the industry.

Cons: Occasionally the ability to use the site on a mobile versus PC is not as reliable. Overall I believe this site is very comprehensive.

Overall: Ease of broadcasted information and broadcasting information for signing up.

I love it easy convenient.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the way it sends out the reminders when your scheduled gives info If for some reason you cant who to call or contact.

Great experience

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease to use and good customer support. Instructors like how they sign up for classes, what is available and the flexibility.

After learning the available features and how to navigate, it is very helpful and useful.

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Many useful features, keeping track of schedules, timecards for payroll purposes, budgeting reports.

Cons: The graphics are not very intuitive, sometimes there is a link to click on, but it is not obvious unless it is known beforehand....such as the line to "entering timecards without shift", it is not obvious that we can click on it to get to the form to enter the timecards. The colors are a bit bland making it difficult to see. No contrasting colors.

Sending messages on shift board take too long to get a response

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's a great program...I think all companies should use this program .not much more I can say about it

Overall: Its my work ....

17d7ea255d5377617720b7b0a109f74c

We use shift board to allow our agent to chose their hours.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to use and its easy to teach other how to use it as well. I teach new users each week how to use shift board.

Cons: I would suggest adding a running timer to either the top right or left side of the screen, that way we dont have to stop scheduling to see how many hours we have confirmed. With a running timer it would just showyou that you have already scheduled 30 hours. Just an idea.

Shiftboard makes it much easier than the previous scheduling software.

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Signup is more of an ease. Once you accept the shifts they're yours!
The unconfirmed feature is also a plus!

Cons: Would be better if payroll could be done through the time card feature!
Not all companies affiliated with Shiftboard use this feature.

Overall: Ease of scheduling, accepting shifts and entering time cards.

62bac423cc549e109daebeae3d994da8

Shiftboard is great! It has really helped my ability to organize and recruit volunteers.

Oct 12, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the various ways you can use the software. It is also fairly simple on the front end, so users can figure it out fairly quickly. I also like the time keeping feature.

Cons: The back end can be a little confusing, as in trying to pull reports and the fact that you can't add more than one team to a shift is limiting. Also the timeclock feature is great but I wish it wouldn't be based on numerical values and instead on names.

It has made scheduling in college Athletics much easier.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to see the schedule in a calendar view. It's very simple to add new workers and get them set up in the system. Overall it's been very beneficial overall.

Cons: Creating a full season's schedule in the system can be slightly time consuming. It would be nice if it could more streamlined. This is a small complaint however.

Baf0c58af85ef662a6d93a36d9441f29

I have had a very positive experience.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The team at shiftboard has great communication and has been able to customize shiftboard to our needs.

Cons: My managers would like to print month views of their calendar. The current month view print out doesn't meet our needs, but they are actively in development to improve this.

Easy to use. Very functional and visual.

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to add multiple shifts at once. It is easy to bulk load shifts for several months at a time. It is also easy to delete multiple shifts at a time.

Cons: The email settings are obnoxious. The receipt of multiple emails from multiple people is overwhelming. I know that can be modified from the user end, but it is still obnoxious.

Overall: Ease of scheduling. Negative = the app is not user friendly.

helpful in planning a difficult schedule

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the overview of everyone schedule is nice to see. That ability to change the schedule easily. The App is user friendly

Cons: Sometimes the app is slow. Other team members would like to see other's schedules in order to find sub...limited access would be nice.

We use shiftboard for our call center at UW. So easy to use for our employees and management.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for our callers. It allows me to focus more on other projects rather than trying to get our center staffed for shifts.

Overall: The ease of staffing our call center.

Shiftboard has allowed me to schedule work related tasks easily and quickly.

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It has made my personal and professional life easier and more flexible. I'm a very organized person and it has made me even more so by organizing my work events and shifts.

Cons: There are some functionalities of the software and website that could be smoothed out and made easier to use.

Decent software to use; could use some improvements.

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall, it is fairly easy to use, once you get it set up. It it usually quick to update in most cases.

Cons: It is confusing sometimes, especially when I add want to add new schools to make appointments for. I have filters of some sort set up, with a list of schools that I somehow set up some time ago. If I am offered a game to shoot photos at, for a team I do not have in that list, I always forget that I need to add that team to the list in my filter so I can see the schedule. It's not easy to see where you need to add it...you add it in "People." Because I don't update that list of schools, I usually forget to do so when a new school appears. Also, there does seem to be some sort of a bug when I download the schedule to my Outlook calendar. It's kind of hard to describe what I see, but, basically, the problem is is that the calendar does not download.

Overall: It does allow me to keep a calendar of my photography schedule for Victory Views, usually in an easy to use fashion.

It works

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: It works, Tradeboard is good I like the small shift box and hours. Adding additional due to minimum requirements

Cons: Getting blocked out because I clicked "too many times" . It is a auto block out that affects far too many people

Very easy to use. Nice system

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Shiftboard is so easy to set up shifts and change them is necessary as the need arises. This makes scheduling a breeze.

Cons: Wish is had a location exclusion feature so that if there was one location I did not want to schedule for but needed to see all the others it would make my job even simpler. Also it would be nice to see a sort done by length of shifts so that scheduling would not violate any union rules.
It is a little clunky to be toggling between locations to find the longest hours for staff when I have couple of hundred shifts to fill.

Overall: Having everything time stamped so there is no more he said/she said.

I use Shiftboard through my company daily. I am very please with the over all use.

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like we can have different shift and I like the tradeboard. I like that I can search and find a certain agent and look at their shifts.

Cons: I do not like the fact that it is hard to locate some things. I also would like some more functionality with tradeboard. It may be that I need a little more understanding on this however. I wish tthere as videos as users we could bee.

Overall: I love having the shifts listed and having the the flexibility.

Pleasure to use.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ease of use for this software, its very user friendly and easy to teach to anyone. We use it daily for our employees and even the ones that struggle with computers are able to use Shiftboard.

Also the support team is amazing and is always easy to reach.

Cons: At the moment I like the financial report the least because of the overtime structure that doesn't capture the daily overtime according to the provincial rules.

464cb9ec3aaed9c06b48801eb0719715

Good Product, Great Support

Oct 12, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've been using Shiftboard to manage 100+ active volunteers at my organization for two years. Time is money, and Shiftboard has saved me an incredible amount of time. Scheduling is so easy. The Shiftboard service team is incredibly responsive, patient with my learning curve, and personable.

Cons: Some of my older volunteers have struggled with the learning curve. I will say, though, that Shiftboard has made changes to make it more user-friendly. It still isn't what I'd call "intuitive." Digital native users have no trouble with it, but users not as well-versed in these kinds of interfaces sometimes struggle.

Overall: I've saved so much time with Shiftboard.

Drop down menus don't work well. You have to keep clicking them on

Oct 12, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The purpose of it. Scheduling your work week easily. I have it on my bulletin board. I have odd hours and this keeps me on schedule. It is easy to use except for drop down menus.

Cons: The drop down menus don't work well. Sometimes my name comes up and other times it doesn't. I have to keep clicking it over and over to get it to work.

Overall: A lot. It keeps me on schedule.