# Therasoft Online Pricing 2026 | Capterra > Learn more about Therasoft Online pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/86193/Therasoft-Online/pricing --- # Pricing for Therasoft Online [4.3 (309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/) Write a Review! ## [Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No ### Standard $69 **Pricing Model:** Other **Payment Frequency:** Per Month Standard plan includes: - Appointment Reminders Assessments - Client Portal - Contactless Payments W/ACH - Notes - Secure Messaging ### Pro $99 **Pricing Model:** Other **Payment Frequency:** Per Month Pro plan includes: - All Standard Features Plus - Third-Party Billing - Unlimited Insurance Claims ### ePrescribe $199 **Pricing Model:** Other **Payment Frequency:** Per Month ePrescribe plan includes: - All Standard and Pro Features - Controlled Substances (EPCS) - Drug Database - Surescript Certified ## Popular alternatives to [Therasoft Online](https://www.capterra.com/p/86193/Therasoft-Online/) Looking to learn more about Electronic Medical Records software similar to Therasoft Online? 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Value For Money[4.3(309)](https://www.capterra.com/p/86193/Therasoft-Online/reviews/) Pros Cons [Read All 309 Reviews](https://www.capterra.com/p/86193/Therasoft-Online/reviews/) Read Full Reviews Below Jennifer J. Founder and Professional Counselor Mental Health Care, 1-10 employees Used the software for: 2+ years ** Overall Rating 1.0 ** Ease of Use 2.0 Customer Service 1.0 Features 2.0 Value for Money 1.0 Reviewer Source Source: Capterra November 14, 2025 "More focused on expansion than quality and customer service" **Pros:** I was a customer for several years. I thought five years ago their customer support was small and responsive. It also felt like the company cared to try to address issues that would increase therapist ability to provide comprehensive, inclusive services. I thought the many reports run were helpful. **Cons:** The subscription price was raised by over 263% with less than a month's notice. This is especially egregious given there was a recent data loss and irretrievable time was spent having to go back and fix billing and re-create notes from that lost week of data. For small practices with a limited budget, that kind of budget increase is not easily managed. Communication was poor during the data loss (as one example there was no formal recognition that there would ultimately be no data retrieval, we just had to assume that and fix it ourselves) and there was no effort to recompense clients for the company error. My experience was that it felt like Therasoft clients are merely a commodity and communication and customer satisfaction are a secondary consideration, if at all, to company expansion and growth. I would not treat my clients this way, and I do not wish to partake in a company that portrays itself this way to its own clients. When I joined, Therasoft was smaller, seemed more dedicated to customers (tickets were responded to directly and in a timely fashion), and seemed genuinely interested in providing a service to clinicians that would be responsive to shifting needs (for example, I advocated for changing pronoun and preferred name options within the software and it was changed). Now, and I don't know what has shifted exactly, Therasoft seems corporate, inaccessible, cumbersome (ticket systems and have required multiple attempts for the same issue), and more focused on expansion than quality. I also did not think that the platform worked consistently well. There were frequent glitches that interfered with clinical service. My patients experienced the portal as clunky and hard to use. Jennifer J. Founder and Professional Counselor Mental Health Care, 1-10 employees Used the software for: 2+ years ** Overall Rating 1.0 ** Ease of Use 2.0 Customer Service 1.0 Features 2.0 Value for Money 1.0 Reviewer Source Source: Capterra November 14, 2025 "More focused on expansion than quality and customer service" **Pros:** I was a customer for several years. I thought five years ago their customer support was small and responsive. It also felt like the company cared to try to address issues that would increase therapist ability to provide comprehensive, inclusive services. I thought the many reports run were helpful. **Cons:** The subscription price was raised by over 263% with less than a month's notice. This is especially egregious given there was a recent data loss and irretrievable time was spent having to go back and fix billing and re-create notes from that lost week of data. For small practices with a limited budget, that kind of budget increase is not easily managed. Communication was poor during the data loss (as one example there was no formal recognition that there would ultimately be no data retrieval, we just had to assume that and fix it ourselves) and there was no effort to recompense clients for the company error. My experience was that it felt like Therasoft clients are merely a commodity and communication and customer satisfaction are a secondary consideration, if at all, to company expansion and growth. I would not treat my clients this way, and I do not wish to partake in a company that portrays itself this way to its own clients. When I joined, Therasoft was smaller, seemed more dedicated to customers (tickets were responded to directly and in a timely fashion), and seemed genuinely interested in providing a service to clinicians that would be responsive to shifting needs (for example, I advocated for changing pronoun and preferred name options within the software and it was changed). Now, and I don't know what has shifted exactly, Therasoft seems corporate, inaccessible, cumbersome (ticket systems and have required multiple attempts for the same issue), and more focused on expansion than quality. I also did not think that the platform worked consistently well. There were frequent glitches that interfered with clinical service. My patients experienced the portal as clunky and hard to use. [Read All 309 Reviews](https://www.capterra.com/p/86193/Therasoft-Online/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)