---
title: "Therasoft Online Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Therasoft Online the right Mental Health solution for you? Explore 311 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/86193/Therasoft-Online/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Therasoft Online

4.3 (311)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Therasoft Online

Ease of use

4.1

Customer Service

4.4

## Pros and Cons in Reviews

CC

Christine C

Billing ManagerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“My positive experience was having \[sensitive content hidden\] assisting me with technical support problems.“

November 22, 2024

JJ

Jennifer J

Founder and Professional CounselorMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“Now, and I don't know what has shifted exactly, Therasoft seems corporate, inaccessible, cumbersome (ticket systems and have required multiple attempts for the same issue), and more focused on expansion than quality.“

November 14, 2025

PC

Philomena C

Clinical NeuropsychologistHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years.

“I like that a lot of information is displayed on the calendar so providers can get a snapshot of important information.“

August 7, 2023

JJ

Jennifer J

Founder and Professional CounselorMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“For small practices with a limited budget, that kind of budget increase is not easily managed.“

November 14, 2025

MS

Matthew S

Business Owner, Licensed Professional CounselorMental Health Care, Self-employedUsed the software for: Less than 6 months.

“With Therasoft, everything weaves together in a dynamic way, supporting more rigorous charting process that is easier to navigate than my former EHR.“

March 19, 2022

JJ

Jennifer J

Founder and Professional CounselorMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“There were frequent glitches that interfered with clinical service.“

November 14, 2025

Leasha J. S

Owner, Managing MemberIndividual & Family Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Documentation was easy.“

June 1, 2024

CC

Christine C

Billing ManagerMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“Issuing refunds in Therasoft is not the best.“

November 22, 2024

## Showing most helpful reviews

Showing 1-25 of 311 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Anthony Y.  
Psychotherapist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Therasoft is a great solution for therapists on a budget."

January 23, 2019

5.0

Pros

The trial and initial functionality were very robust, and I think for most therapists this is more than enough to get the job done.

Cons

Could have used some more customization around notes, etc., but overall impressed.

Review Source

AD

Annie D.  
Therapist/Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Liking Therasoft more and more after more than a year"

September 13, 2018

5.0

I am the sole practitioner in my private practice and use Therasoft for storing client data, electronic billing, tracking and billing for co-pays, text or email reminders to clients about appointments, and encrypted emails for confidential information. Therasoft works FOR me - because Therasoft works WITH me!

Pros

1\. Customer service is patient, straight forward, individualized and makes a consistent effort to be responsive. 2. Over the past year, Therasoft has made changes to their staffing system to increase availability after hours - which is especially important to me as there is a significant time difference between our respective locations. 3. There is no pressure to add more services than you need. They genuinely want customers to have the best fit which is, of course, a great customer service strategy but with Therasoft it's not just for show. 4. They have been open to scheduling regular weekly phone consults with me for as much or as little time as I need. If our rep - whom I consult with - is not able to make it, she notifies me ahead of time. Our consults are goal directed but have a personal warmth that I value and have come to trust. 5. THERE IS NO AUTOMATED VOICEMAIL SYSTEM with irrelevant mandatory options but not the ones you need and no way to access a human being. Usually I reach someone directly and that availability has now increased. If the answering service picks up, it can be a little frustrating - even when I've been frustrated and called repeatedly, Therasoft staff have been professional and focused on problem-solving.

Cons

Occasionally, there are technological problems that can only be resolved by the developers. In fairness, these tech problems have been minor (not major - no lost notes, files, whole narratives). One of these problems was resolved only after about 6 months. I was persistent about it and appreciated that my persistence was treated in a matter of fact manner rather than an irritant. Admittedly, I wondered if they were really working on it. But then, one day, it was resolved - no fanfare, just fixed.

Review Source

Response from Therasoft Online

October 10, 2018

Thank you for your feedback, we appreciate you taking the time to Review our Company. I am sorry you had some difficulties with your documentation. We have made some changes for autosave so if there is any internet connection or other problems our system will autosave what you have completed up to that point. Glad you are able to make the software work for all your needs to do the job you love. Many Thanks, Petra

JJ

Jennifer J.  
Founder and Professional Counselor  
Mental Health Care  
Used the software for: 2+ years

### "More focused on expansion than quality and customer service"

November 14, 2025

1.0

Pros

I was a customer for several years. I thought five years ago their customer support was small and responsive. It also felt like the company cared to try to address issues that would increase therapist ability to provide comprehensive, inclusive services. I thought the many reports run were helpful.

Cons

The subscription price was raised by over 263% with less than a month's notice. This is especially egregious given there was a recent data loss and irretrievable time was spent having to go back and fix billing and re-create notes from that lost week of data. For small practices with a limited budget, that kind of budget increase is not easily managed. Communication was poor during the data loss (as one example there was no formal recognition that there would ultimately be no data retrieval, we just had to assume that and fix it ourselves) and there was no effort to recompense clients for the company error. My experience was that it felt like Therasoft clients are merely a commodity and communication and customer satisfaction are a secondary consideration, if at all, to company expansion and growth. I would not treat my clients this way, and I do not wish to partake in a company that portrays itself this way to its own clients. When I joined, Therasoft was smaller, seemed more dedicated to customers (tickets were responded to directly and in a timely fashion), and seemed genuinely interested in providing a service to clinicians that would be responsive to shifting needs (for example, I advocated for changing pronoun and preferred name options within the software and it was changed). Now, and I don't know what has shifted exactly, Therasoft seems corporate, inaccessible, cumbersome (ticket systems and have required multiple attempts for the same issue), and more focused on expansion than quality. I also did not think that the platform worked consistently well. There were frequent glitches that interfered with clinical service. My patients experienced the portal as clunky and hard to use.

Review Source

CM

Carolyn M.  
Clinical Psychologist and Owner  
Mental Health Care  
Used the software for: 2+ years

### "The absolute best Mental Health EHR on the market!"

February 22, 2019

5.0

Overall, I just love Therasoft Online. They have streamlined, organized, and enabled me to complete and monitor clinical and administrative tasks with efficiency and ease. This has allowed me to focus and spend more time on what I love and do best....provide therapy to some really awesome people.

Pros

I have been using Therasoft Online for the past 8 years. I am long overdue in giving them my two thumbs up. I can not begin to express how pleased I am with this software. Therasoft Online offers a big product to the small private practitioner. It is a high-end software at an affordable price. Therasoft Online is comprehensive in terms the numerous features that it offers (i.e., registering, scheduling, assessing, documenting, storing, billing, reporting, sending auto-reminders, integrating social media/web marketing, and incorporating HIPPA compliant email, apps, and teletherapy, to name a few). Therasoft Online keeps my practice current and enables me to offer my clients state-of-the art technology to enhance their experience. I think one of the things that I love the most about Therasoft Online is the fact that my practice has been able to change and grow over the years...and I've never needed to change my EHR system. I started as a sole practitioner in Texas, expanded my practice to the US Virgin Islands, and grew into a group practice. Therasoft Online made all of my transitions seamless. From support team, I have always received excellent and competent service. It actually feels as if we are part of the same team. I have recommended Therasoft Online to ALL of my colleagues...it's the least I can do for a company that has been more than good to me. They have my highest recommendation.

Cons

I really love the apps, but would like more functionality and integration. I am unable to see my client's secure messages and I can not see appointments confirmed by the client.

Review Source

VR

Verified Reviewer  
Practice Owner  
Mental Health Care  
Used the software for: 2+ years

### "Disappointed "

January 1, 2020

4.0

Disappointed doesn't begin to state the way I feel about this company. In the beginning they were awesome. Now not so much at this time. To begin with it is very expensive for what you get. Next customer service is lack luster to say the least. Every time I call most of the time my issue is not resolved and I am told I will check on that and get back to you. The majority of the time nobody does get back to me, which brings me to the next problem I have. I was paying a substantial amount of money for them to do my billing. In 2018 and into 2019 (the dates could be wrong) it did not get done on time by the individual who was working on my account. This cost me thousands of dollars and all I got was I am working on this (by the new person). They did take some money off of my one bill, but I never collected on all the claims that were not filed in a timely manner. This was on Therasoft so why did I have to eat the loss? Of course that fell on deaf ears. I have been with this company since I began my practice which is now 6 years. All of this time I have been on autopay. 12/19 I see the inv. which I received on the 15th of the month. On the 30th I receive an email stating that they are going to suspend my account for non-payment. So I call and of course AGAIN nobody is around to address the issue, but was told that the girl that handles would get back to me either by phone or email that never happened. I am out $$$ and patience.

Pros

It is good for clinical documentation.

Cons

Difficulty with splitting payments Slow speed and I thought it was just my WIFI, but it is the same no matter what wifi I use Poor problem resolution Unable to address other specific situations Unable to pull a list of progress notes for all clients

Reason for choosing Therasoft Online

I thought it was a good value. It is not

Review Source

CC

Christine C.  
Billing Manager  
Mental Health Care  
Used the software for: 2+ years

### "Leaving Therasoft"

November 22, 2024

3.0

My overall experience with Therasoft was not good. It seemed like there was issue after issue with no communication. My positive experience was having \[sensitive content hidden\] assisting me with technical support problems. She was always helpful and did so in a timely manner.

Pros

I liked the auto posting portion of Therasoft

Cons

Issuing refunds in Therasoft is not the best.

Review Source

VR

Verified Reviewer  
PROFESSOR  
E-Learning  
Used the software for: 6-12 months

### "Timely Therasoft Online"

November 12, 2022

5.0

pleased and satisfied with the ease of and quality of t.o.

Pros

Ease of use and well designed with current aplications

Cons

Need more hands on simulation initial training instructional videos. T

Review Source

MR

Melissa R.  
Psychologist/Partner  
Mental Health Care  
Used the software for: 1-2 years

### "Exemplary Costumer Support"

March 7, 2019

5.0

I have had a great experience with Therasoft and highly recommend this program to any mental health practice!

Pros

Therasoft is an easy program to learn and use. It meets the needs of my moderate sized group practice while remaining affordable. Customer support is top notch. We can contact them by telephone or email and any questions we have are answered quickly.

Cons

There is a large selection of reports. At times, it can be a little confusing figuring out how to get the information I need. However, the costumer support team is always available to assist with this. They also provide a large number of webinars and training opportunities that would make the process easier (I have not had the opportunity to view these yet).

Review Source

Tanesha M.  
Independent Business Owner  
  
Used the software for: Less than 6 months

### "It's awesome and affordable"

July 26, 2018

3.0

I have not had the time to give an accurate review because I have only been a part of the program fr one week.

Pros

It is cost effective and very clear and concise to understand. I have not yet experienced the full benefits.

Cons

The review is going to be premature because I have not been able to fully try the system out because I have only been doing the trial for one full week.

Review Source

VR

Verified Reviewer  
Clinical Therapist  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Termination of free trial"

November 7, 2018

4.0

Pros

Customers Services, I spoke often to my rep and she was awesome.

Cons

There was too many features that I could not figure out on my own. My office manager felt like the calendar was too busy. Templates did not meet my needs. The billing did not flow as smoothly as I had hoped. I was not able to use the online video sessions.

Review Source

DB

Danielle B.  
Clinical Art Therapist  
Mental Health Care  
Used the software for: 6-12 months

### "Top Notch Product & Customer Service "

October 1, 2018

5.0

Therasoft has made running electronic remittance (ERAs) a breeze between insurance providers. There is a fluidity that makes billing less stressful and easy to manage. Therasoft's layout provides the therapist total command over the note taking, billing and scheduling processes. The customer support works diligently and patiently by your side the first couple weeks until you really feel a sense of mastery with the system. Especially customer service rep has been a dedicated and reliable who has helped me iron out many kinks along the way of starting my business. I have never seen a more stellar customer service team than Therasofts. Never. They are consistent, knowledgable and welcoming assistance any time I've ever called. Their "walk you through" approach is what leads business owners feels competent with the software in no time.

Pros

The ease of understanding processes and flow, user-friendly navigation, the common sense layout, the unbelievably helpful customer service line and the video tools for troubleshooting.

Cons

The billing portal. It would be most helpful if the software system allowed hyperlinks to be pasted into the messages sent on the electronic invoices to clients.

Review Source

Response from Therasoft Online

October 10, 2018

Thank you for the good feedback, we appreciate it! Also did you know that on the Client billing statement you are able to send an email out to the client with a pay now button? You are also able to send a hyperlink for the patient to be able to pay, call us and we will teach you how. We also have a client portal the client can log in and also pay on their account. Many Thanks Therasot

MB

Michael B.  
Owner/Therapist  
  
Used the software for:

### "Excellent, simple and intuitive software, and great people to work with."

January 12, 2016

5.0

Simply put, since I made the decision to utilize Therasoft, my productivity has gone up by an average of 6-7 clients per week. Therasoft removes the frustration of dealing with insurance, posting payments, etc., and allows me to focus on marketing and on providing sound, quality care. They are excellent people to work with, and many have been or are in the helping field themselves, which help provide a strong degree of empathy with my work needs. The progress note templates and treatment plan templates are excellent, their website services are equally excellent, and the calendar and appointment reminder elements to the software are fantastic. My clients appreciate the reminders sent via text or email or both. For clients who choose to file super-bills themselves or have out of network requests, Therasoft makes that process simple as well. Literally, with the click of a button, you can send a super bill, send out billing statements, keep track of referral sources, etc. Essentially, there isn't a business need for billing, documentation, appointment setting/keeping/reminding that Therasoft has not been able to help me with. The transition from DSM IV to V was made far less stressful with Therasoft's reverse engineered tool to find ICD-10 codes according to DSM IV codes. The only con I've experienced is their server gets overloaded at times, so logging in or saving information can be delayed a bit, but a quick browser refresh tends to solve that issue. The other con is that I, like many of us when we first start out on our own, tried to cut cost and do all the billing myself. However, as I previously stated, with the extra clients I'm able to see as a result of Therasoft taking on the dirty work for me, the Enhanced Billing Services more than pay for themselves. They even audited my past work and found money I would not have known to look for. I cannot say enough about this company. The product is effective and easy to use, and the people who run it are kind, patient and will take the time necessary to ensure you feel comfortable. Please strongly consider utilizing Therasoft not only for their documentation and appointment calendar elements, but also their website design and enhanced billing elements.

Review Source

Response from Therasoft Online

April 11, 2016

Thank you Michael for the great review! It is always a pleasure to work with you.

SM

Sally M.  
Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Efficient use of data from registration, to notes to billing. "

September 22, 2017

5.0

Pros

Efficient use of record keeping. Easy accessibility with the phone app. I appreciate how you can add insurance instead of only having a record of one insurance. I appreciate how the Therasoft includes insurance feedback about amount paid and amount owed for each session.

Cons

More efficiency. There are multiple clicks. So when I click regarding registration, I wait a while before I can click bill insurance. I wonder if any of the buttons can be grouped or quicker without delay? Its hard dealing with any lag time at the end of the day or between doing other tasks. I would also appreciate more efficiency when I call for help. Most often someone is not available and when I can a call back-its at a random time and the person does not address my question over voice mail, nor gives me a specific time that I can reach that person. So theres some frustration around accessibility for help. Once I reach someone, the service is great.

Review Source

LH

Laura H.  
Owner, Director, LPC-S  
Mental Health Care  
Used the software for: 2+ years

### "We have been using Therasoft since 2012, it works well for our practice."

August 28, 2017

5.0

It takes care of all the requirements to keep client notes for the state of Texas. It also handles a number of insurance companies and their required filing and payments.

Pros

It has consistently improved over the years. This is important because the electronic environment has changed as well. With changes in electronics and in state laws, Therasoft has maintained the ability to change with the environment.

Cons

Sometimes the system runs rather slow. I would blame my WiFi system, but this is a true statement for more than one WiFi system. But overall, it is an excellent program.

Review Source

Response from Therasoft Online

August 30, 2017

Thank you so much for the great review, give us a call and we can look at possibly why it is running slow for you. We always strive to make things run faster, maybe we can do some changes on our side to make things run smoother. Give us a call at 888-435-8203 and talk to a support staff we are always so excited to help someone out. Thank you for being such a loyal customer all these years!

MB

Marcia B.  
owner/counselor  
Mental Health Care  
Used the software for: 2+ years

### "Send Out Telemental Health Informed Consent"

April 18, 2020

5.0

Therasoft is a company that stands behind their product. They are innovative and always improving their product and interface with their clients.

Pros

I can do everything I need in one place for electronic records, insurance, client notes and billing.

Cons

I have been doing telemental health with them for over six months. There have been glitches throughout for me. Those are finally repaired and the software and portal work beautifully now.

Review Source

WR

Wendy R.  
Licensed Psychologist/Owner  
Mental Health Care  
Used the software for: 2+ years

### "Above and beyond"

March 15, 2020

5.0

Overall. Therasoft is working well as an EHR for my practice. I definitely recommend.

Pros

The \[SENSITIVE CONTENT HIDDEN\] and leadership team go above and beyond to help us utilize the software as fully as possible.

Cons

Because we treat children it would be nice to be able to send statements and communications to the responsible party with their name rather than to the child’s attention.

Switched from

[Shrinkrapt](https://www.capterra.com/p/86089/ShrinkRapt/)

Exportable reporting Growing practice

Review Source

SP

Sudha P.  
President and Practioner  
Mental Health Care  
Used the software for: 2+ years

### "I have been this Therasoft since 2011. Nothing but pleased at their growth and customer service"

February 15, 2018

5.0

I said it earlier

Pros

All features. Mostly calendar, assessment forms and history. Keeps us on track and sends reminders to the clients. I dont use the client portal which seems impractical for me. colored icons are attractive and easy to use. They did my website and I am very pleased with it.

Cons

Reports can improve. I like the reminders. Some more simplicity with client portal use. Customer service and staff need to introduce when necessary so we know who is incharge of the portfolios. Billing plus can be in house. Billing and other reports can be better. The secure payment offer is convenient but too costly and complicated. It can be cheaper as there are cheaper vendors. LIKE CAYAN . Which is a whole saler.

Review Source

TS

Taurus S.  
Licensed Professional Counselor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Everything a clinician needs for practice management "

August 22, 2017

5.0

Being able to run and manage my practice more efficiently.

Pros

Being able to do everything to run my practice from appointments, documentation, marketing, and billing. I have tried several other software programs prior to Therasoft Online and had to piece mill other programs to make it all work. With Therasoft I don't have to use any other program to fulfill my needs. My clients like the ability to register and schedule their own appointments for convenience. I like the ability to have online sessions for clients that cannot travel to the office. The mobile app for clinicians is very user friendly and provides more features than other softwares I have used. Whenever I have a question or problem the team is readily available and responsive.

Cons

The price is a little higher than other EHR software, however the features are worth it in the end.

Review Source

Response from Therasoft Online

August 22, 2017

Hi Taurus, Thank you so much for the review. We truly value your thoughts! Thanks, Tiffany

EO

Ellen O.  
Clinical director  
Mental Health Care  
Used the software for: 2+ years

### "review"

January 24, 2023

4.0

Pros

ease of drop down menus/ accessible to entire staff regardless of their previous experience

Cons

the new login program. it is so annoying and difficult to use I am considering a switch to another platform/program

Reason for choosing Therasoft Online

easy to understand basics and use for everyone involved

Review Source

MM

Mary M.  
Owner  
Mental Health Care  
Used the software for: 2+ years

### "Without this software and the people supporting it, my practice would suffer greatly."

August 22, 2017

5.0

My practice is efficient and I am able to handle all aspects of practice management.

Pros

Ease of use, multifunctionality, and the support staff in the A/R department; without them, I would suffer financially, as my focus remains on my clients as opposed to my earnings. Without their efforts and consistent support, I would know little to nothing about what is needed in order to submit claims and deal with insurance companies.

Cons

Given that I employ the calendar for both professional and personal use, I'd like to have the ability to more easily overlap sessions and personal events.

Review Source

GA

Gerardo A.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### " I like the system and it meets my needs. It is affordable and that is important as well. "

August 22, 2017

3.0

All-in-one place for services.

Pros

What I like most about this software is the attendance and progress notes format. I also like some of the assessment templates. I like the electronic signatures and the fact that it is tied to billing

Cons

I love the online sessions function but the picture quality for the provider is very bad. Also, the group notes are difficult. I used to use the group tab but then it does not show on the regular attendance and progress notes tabs. There must be a way that groups can also be on normal calendar and attendance.

Review Source

PC

Priscilla C.  
Office Manager  
  
Used the software for:

### "Best up-and-coming software for Psychologists and Mental Healthcare Workers!!!"

April 5, 2012

4.0

We have been using TheraSoft for approximately a year now and have been very pleased with its overall performance. You cannot beat their outstanding customer service and software features for such a great price! I highly recommend trying this company out.

Pros

\*Excellent customer service with quick response time to your questions and concerns. If they do not have an answer to your question, they research it until they do and follow-up with you quickly. \*Amazing competitive rates. \*Great software features such as, but not limited to: Direct links to pre-register your patients from your website, easy-to-use scheduling calendar, inter-office messaging system, ability to upload patient records and insurance cards, ability to keep track of authorizations and pre-certifications, and the ability to charge patient's credit cards directly through TheraSoft with First Data Merchant. \*Iphone app \*Remote access to your patients' accounts no matter where you are at. \*Extremely user-friendly filing of electronic or paper claims submission.

Cons

\*The accounting reports could be better in regards to end of month reporting (insurance plus patient payments). \*Billing statements can be very time consuming if you deal with a lot of divorced parents and have to seperate the bill up between parties. \*Sometimes the authorization tracking system is off and inaccurate and it does not alert you when you are low on visits.

Review Source

JG

Jodi G.  
Administrative Assistant  
Mental Health Care  
Used the software for: 2+ years

### "Therasoft review"

November 19, 2020

4.0

Pros

Customer service is wonderful about getting tickets resolved in a timely manner. Information is easily available about updates as the send emails frequently and update the website.

Cons

Unable to easily access specific information. If specific information is needed, we have to ask for a report to be built.

Review Source

KF

Kristina F.  
Owner, Therapist  
  
Used the software for:

### "Lots of Steps"

August 18, 2015

3.0

Thus far, we have been fairly satisfied with our experience with Therasoft. The pros have been being able to bill insurance directly and in just a few clicks. I also enjoy that we can develop treatment plans (all though I think some more finessing could be done there), send assessments to clients online (LOVE this feature), as well as having the ability to remind clients of appointments via email and text. Cons would probably be the lack of ease at billing secondary insurance companies. I don't like having to print things off, then delete claims. Too many steps and too much time to take to do this. I also have not been satisfied with how billing is handled. Initially we were able to be billed automatically and our cards charged. Now I have to pay w/a card EACH month. I know, first world problems....but it was nice having an automatic payment set up. It's frustrating that this isn't an option anymore. Treatment Plans would be improved by autosuggesting treatment options specific for the client's diagnosis. This was one thing that Therascribe did that we really enjoyed. This is a little con too, but the eye appeal of Therasoft is not very high....some fine tuning on web design would be nice. (little things, but you asked for an honest review....) Overall, it's working fairly well. Having training videos available for specific issues that come up recurrently, that we can watch at our leisure, would be beneficial too.

Review Source

Response from Therasoft Online

August 18, 2015

Thank you for your review Kristina! We believe that we can address some of your concerns. We currently have a lot of improvements underway, which may address some of your concerns. Thank you again for taking the time to write a review.

LH

Laurel H.  
Owner  
  
Used the software for:

### "Great for solo practitioner!"

April 5, 2010

4.0

I have looked at several systems, but nothing as comprehensive as this for mental health professionals. Throw in the available HIPAA guide and you really have all that you need for practice management. I am currently talking with other mental health professionals about using it.

Pros

I am a solo practitioner who does it all: I screen, do the intake and see my clients. I also do all the billing and send statements when necessary. I like to keep it simple, so I know that I do not use all the features I could in this program. I love how it is web-based, because if I don't get the notes or insurance filing done at the office, I can do it at home. This helps me remain flexible and available for my family's needs.

Cons

I wish I had more training on it before I moved my practice and started using it, because I am so busy that I don't always get back to the areas I am having problems with. However, that is more a negative about me and how I need to request more training time than an actual problem with Therasoft online. I do wish that when I am entering in an Attendance of a session and then move to Payment screen that I'd still be in that client's file and not have to re-enter that client in the Payments page (and again in the Progress Notes page). You really have to pay attention or you might pay on the wrong person.

Review Source

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