--- title: "Thomas Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Thomas Software - reviews, pricing plans, popular comparisons to other Assessment products and more." source_url: "https://www.capterra.com/p/86368/Thomas-Assessments/" page_type: "product" language: "en" --- # Thomas Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Thomas ## What is Thomas? All Thomas assessments are validated by the British Psychological Society, so you can trust the insights you gain to support fair, effective people decisions. Behaviour Assessment Understand how someone works, communicates and responds to challenges in just 8 minutes - great for building high-performing teams and making confident hiring decisions. Workplace Personality Assessment Predict employee success by identifying how a person handles stress, change and competition - powerful for hiring and leadership development. Aptitude Assessment Understand fluid intelligence by measuring how quickly someone learns and solves problems - ideal for identifying potential and upskilling with impact. Emotional Intelligence Assessment Boost self-awareness, coach better leaders, and build more connected, resilient teams by understanding the drivers behind a person’s behaviours at work. ## What is Thomas used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Assessment](https://www.capterra.com/assessment-software/)[Talent Management](https://www.capterra.com/talent-management-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Thomas?[Manage this product listing](https://www.g2.com/products/thomas/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Thomas 4.7 (55) VS. [4.2 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (55) Ease Of Use 4.4 (988) Value For Money 4.3 (52) Value For Money 4.0 (920) Customer Service 4.7 (54) Customer Service 4.2 (946) ## Thomas alternatives [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [View all alternatives](https://www.capterra.com/p/86368/Thomas-Assessments/alternatives/) ## FAQs about Thomas Overview ### Which roles and teams benefit most from Thomas? Thomas is most used by HR leaders, recruiters, talent acquisition teams, and learning and development managers who need stronger hiring and people decisions. HR business partners use it to assess fit and support employee development, while executives and operations leaders rely on its insights for team alignment, succession planning, and workforce optimization. Answer based on 53 reviews Overview ### What company size and industries is Thomas built for? Thomas is suitable for small to medium-sized organizations and recruitment agencies, with most reviewers coming from midsize businesses at 38% and small businesses at 36%. It serves organizations across sectors, especially Information Technology and Services at 11%, Financial Services at 9%, and Logistics and Supply Chain at 8%. Answer based on 53 reviews Features and Usability ### What are the key features of Thomas? Thomas includes candidate assessment tools like personality testing, aptitude testing, and skills assessment, with standout reports such as Thomas Personal Profile Analysis (PPA) and team audit reporting. Core features also cover applicant tracking integrations, customizable assessment reports, interview guides, onboarding support, and reporting/analytics for recruitment and employee development. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Thomas integrate with? Thomas integrates with over 20 recruiting and HR platforms, including Bullhorn, Greenhouse, ICIMS Hire, JazzHR, Jobvite, Lever, SmartRecruiters, Workday HCM, Workable, and UKG Pro. Other catalog integrations include Cadient, Dayforce HCM, Hirebridge, Oleeo, Teamtailor, Tellent Recruitee, and UKG Ready. Answer based on 4 reviews Getting Started and Support ### How good are Thomas reports and training support? Thomas provides detailed assessment reports and helpful training that support hiring, coaching, and employee development. HR teams and hiring managers value the clear feedback, interview guides, and onboarding support, though some managers need extra help interpreting longer reports, navigating separate assessment areas, or applying results to specific industries. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does Thomas offer? Thomas provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided setup, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review. Answer based on 9 reviews Getting Started and Support ### What customer support options does Thomas offer? Thomas provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as prompt and effective, with helpful staff who handle implementation questions and minor hiccups well, making the overall experience smooth and positive. Answer based on 6 reviews Features and Usability ### Is Thomas easy to use and navigate? Thomas feels easy to use for many teams, especially once setup is complete and basic guidance is provided. Recruiters, HR staff, and hiring managers like the clear portal and accessible reports, but some users find dropdown navigation, multiple platforms, report locations, and parts of the 360 workflow less intuitive at first. Answer based on 19 reviews Features and Usability ### What is the candidate experience like with Thomas? Thomas gives candidates a generally clear, easy assessment experience that supports a professional hiring process. Talent acquisition teams and employers value consistent questions, understandable reports, and useful feedback, though some applicants need clarification on certain wording, and assessment completion can sometimes add delay before interviews move forward. Answer based on 18 reviews ## Features AI summary Based on 11,304 Assessment reviews Capterra data shows that buyers of recruiting software rank the following features as their top priorities: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) Thomas includes **Applicant Tracking** but does not offer **Application Management** or **Job Posting**. Instead, it provides **Candidate Management** (**45%**), which gives recruiters another way to organize candidate information and move applicants through the hiring process. This mix can help businesses keep hiring activities structured and improve visibility into candidate pipelines, helping teams make faster and more informed recruiting decisions. Candidate Management 4.7 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Reporting/Analytics 4.7 (17) 94.12% of 17 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Assessment Management 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Onboarding 4.2 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Self Service Portal 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Alerts/Notifications 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Thomas 56 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Aptitude Testing: Measure for aptitude to uncover talents, reveal strengths and assess performance - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automatic Grading: Automatically score assessment results - Candidate Comparison: Compare candidate¿s testing results against each other and against set benchmarks - Candidate Management: Build, track, and maintain relationships with candidates - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Content Library: Centralized repository to store content and assets - Content Sharing: Digitally share pre-made materials and self-created content with others - Email Reminders: Reminders sent via email - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Individualized Assessments: Review or test a specific candidate's skills - Internal Talent Mobility: Movement of employees across roles within the same company - Job Management: Manage and track all job information and associated tasks - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Live Results Sharing: Present live poll results to audience - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Tests: Exams administered online via computers or other electronic devices - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Personality Testing: Identify work styles and characteristics to determine behavioral fits - Personalization: Adjust communications based on previous interactions or personal preferences - Pre-Employment Testing: Assessing skills & knowledge of job candidates - Pre-made Test Library: A set of pre-made tests offered by a third party - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scoring: Automatically calculate score after the assessment - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Talent Pool: Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role - Templates: Sample files or documents that could be customized as needed or used as is - Test/Quiz Creation: Create or build customized tests and quizzes - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.4 (55) 4.4 Based on 55 reviews ## Pricing Value for money 4.3 (52) ### Starting price Free trial not available Value for money 4.3 (52) 4.3 Based on 52 reviews ## Integrations [ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[ Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[ Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ Workable](https://www.capterra.com/p/130175/Workable/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (54) 4.7 Based on 54 reviews ## User reviews Overall rating 4.7 Based on 55 reviews Filter by rating 5(38) 4(17) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Larryson R. HR Executive Retail ### "HR Executive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 9, 2026 Overall, my experience with Thomas has been positive and insightful. The PPA helped me understand that there is more to assessing a candidate than just looking at their qualifications, experience, and interview performance. I particularly enjoyed learning how different behavioural styles can influence the way people communicate, make decisions, respond to pressure, and work with others. As someone involved in recruitment and people development, I can see how Thomas can support more structured conversations with candidates and employees. The training also gave me a better perspective on how PPA can be applied beyond recruitment, particularly in development, coaching, and team dynamics. I still need more practice in interpreting the profiles confidently, but overall, it was a valuable learning experience that I can apply in my HR role. Pros What I liked most about Thomas is how the PPA provides a structured and practical way to understand an individual’s behavioural and communication style. From a recruitment perspective, it can provide additional insights beyond what we normally see from a CV or interview, particularly around how a candidate may approach work, interact with others, respond under pressure, and adapt to different situations. I also like that the assessment can support more focused and meaningful interview questions rather than relying solely on general questions or first impressions. From a development perspective, I find it valuable because the PPA is not limited to recruitment decisions. It can also support employee development, coaching, team communication, and self-awareness. Overall, I see Thomas PPA as a useful supporting tool that can help HR and managers make more informed people decisions when combined with interviews, experience, competencies, and other relevant information. Cons What I liked least about Thomas PPA is that the results can initially feel quite complex, especially when interpreting the different behavioural factors, profiles, and graphs. It requires proper training and practice to confidently translate the assessment results into meaningful recruitment or development decisions. There is also a risk of relying too heavily on the PPA when evaluating candidates, even though behavioural assessments should be used as one source of information alongside interviews, experience, competencies, and other relevant factors. I think the value of the tool depends significantly on how well the assessor understands and communicates the results. With more hands-on practice and exposure to different profiles, however, I believe the interpretation process will become much more intuitive and useful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. venice N. Talent acquisition specialists Food & Beverages ### "Engaging and Practical PPA Training Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 9, 2026 Overall, it was a very positive learning experience. \[sensitive content hidden\] was professional, approachable and engaging throughout the session. He created a comfortable environment for questions and discussions, and his explanations helped me gain a better understanding of how to apply PPA in practice. Pros \[sensitive content hidden\] was very knowledgeable and delivered the training in a clear and engaging way. He explained the PPA concepts well and was able to answer questions and provide practical examples that made the content easier to understand. Cons Nothing significant. The session was well conducted and informative. More hands-on practice would be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK Visham K. Senior Operations Manager Construction ### "Thomas Experience at Manser Saxon" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 13, 2026 Really nice and exploring new tools to ease our process. Let’s see the result while using these tools and at the same time, when we are using it with our very first candidates Pros The tools that have been presented seems to be very useful and this will enable us as operations manager to better select talents and also to capitalize on retention Cons All good. Do not see any limitations for now until using the tools that will be accessible to me in the coming weeks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NW Nicholas W. Managing Director Food & Beverages ### "Thomas assess" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 23, 2026 Positive A powerful toolset that should help us to develop better managers, more effective collaboration and improved hiring Pros Trainer delivery. A great interactive session professionally managed by alex with a range of team members in the room Cons The multiple platforms and non SSO based access makes it really challenging to navigate and find the various reports and tools Switched from [Saville Assessment](https://www.capterra.com/p/10021468/Saville-Assessment/) Detail in reports and was part of a corporate toolset that didn’t meet our needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PH Paul H. Commercial Director Mechanical or Industrial Engineering ### "Great experience for my 360 review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Seamless, fast and impactful in terms of delivering focus development areas for future personal development Pros The online tool is user friendly and easy to use, great follow through by \[sensitive content hidden\] reviewing the results and how I can reflect and adjust going forward. Cons N/A. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NK Nomfundo K. Security Services Financial Services ### "Exercise the mind to think fast. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 21, 2026 I never come across with such exercise ,Its challenging and needs quick thinking and speed. also needs full concentration Pros Thomas is specific and relevant although it is somewhere gives too much challenging exercises. Thomas is goo Cons In some tasks , Thomas confuses and once focus is off , can lose the interest and its interests , and purpose. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NK Noriah K. Security Control Officer Banking ### "Thomas Assessment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2026 A good platform for assess someone to measure their competency skills. Thomas questions are designed in a manner to test each persons competency from time to time Pros It is a platform to assess the candidates and see their competencies. It is easy to use, and it assist lot companies to assess their candidates after interviews to make sure they are hiring competent people with their question and answers they usually ask to assess the credibility of the people during the recruitment process. Cons Nothing. I think Thomas was created wisely is the platform that you will like the most because even after the assessment they will keep on interacting with you they usually send questions to assess you from time to time. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Head of HR Human Resources ### "A great platform to assess candidates beyond the CV" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 26, 2025 Fantastic. Looking forward to continuing using the platform in the future. I genuinely believe it will help us with our hiring. Pros It's very easy to use as both an administrator and a candidate. It gives a great candidate experience, which helps portray our brand in the desired way. The results are easy to digest, and to compare against other candidates. Cons It's minor, but I do find it slightly frustrating that the emotional intelligence aspect of the assessment is in a separate area on the assessment platform. Alternatives considered [Criterions](https://www.capterra.com/p/129508/The-Criterions-Medical-Suite/) Reasons for choosing Thomas Better quality reporting and data for candidate profiles Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VG Vicky G. TA Manager Government Administration ### "TA Manager review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 November 25, 2025 Positive. I work on TA and we haven’t purchased the assessment platform which is such a shame. We have connect Pros Ease of use \[sensitive content hidden\] I very much liked the AI coach. Although some advice looked rather generic, it was still helpful advice and something to think about Cons That we can’t give us industry or sector specialism - eg it can’t give us contextual guidance on how an HR team might work together Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nicola K. HRBP Logistics and Supply Chain ### "The best psychometric tool -" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2025 The Customer experience has been fantastic as well as technical knowledge and the R&D put into the tools Pros Have been using Thomas Psychometric tools for the last 20 years. Candidates confirm that they are incredibly accurate in almost all cases, easy to complete and offer great feedback. The tools for organisations to support individuals throughout their employment are outstanding. Cons The platform removes some of the other tools on offer by Thomas. It is not the cheapest offering but I do think offers value for money. Use it widely and you will get alot out of it. Alternatives considered [SHL Talent Management](https://www.capterra.com/p/10008545/SHL-Mobilize/) Reasons for choosing Thomas The assessments take too long for candidates to complete Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/86368/Thomas-Assessments/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.