--- title: "Thomas Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Thomas the right Recruiting solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/86368/Thomas-Assessments/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Thomas 4.7 (58) [View alternatives](https://www.capterra.com/p/86368/Thomas-Assessments/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Thomas Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews Larryson R HR ExecutiveRetail, 201 - 500 employeesUsed the software for: I used a free trial. “The training also gave me a better perspective on how PPA can be applied beyond recruitment, particularly in development, coaching, and team dynamics.“ September 9, 2026 Emily C Head of HRHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months. “It's minor, but I do find it slightly frustrating that the emotional intelligence aspect of the assessment is in a separate area on the assessment platform.“ November 26, 2025 Larryson R HR ExecutiveRetail, 201 - 500 employeesUsed the software for: I used a free trial. “What I liked most about Thomas is how the PPA provides a structured and practical way to understand an individual’s behavioural and communication style.“ September 9, 2026 Richard W Talent Acquisition LeadFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “It can sometimes slow down a hiring process when waiting for a candidate to complete the assessments before we confirm their interview.“ April 14, 2025 Larryson R HR ExecutiveRetail, 201 - 500 employeesUsed the software for: I used a free trial. “The PPA helped me understand that there is more to assessing a candidate than just looking at their qualifications, experience, and interview performance.“ September 9, 2026 AD April D Head of Talent Sourcing, Growth, and DevelopmentInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Design of some reports feels a little dated compared to others e.g. PPA reporting compared to TEIQue or HPTI.“ October 21, 2025 venice n Talent acquisition specialistsFood & Beverages, 501 - 1,000 employeesUsed the software for: 1-2 years. “He explained the PPA concepts well and was able to answer questions and provide practical examples that made the content easier to understand.“ September 9, 2026 ## Showing most helpful reviews Showing 1-25 of 58 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Manager, Talent Managemenr Used the software for: 1-3 years ### "Heavy concepts delivered well." October 7, 2026 5.0 Pros It’s convenient to use, no hard concepts so to make users/employees understand the results will be relatively easy and comprehensible (with guidance, ofc). Tracking and comparing talents are made easy as well - the portal looks easy to ise during the demo. Cons The personality bit only explains one’s stable/preferred state. I would love to see how someone is when presented with stressful events or triggers i.e. their flip side Review Source R Reviewer Project Manager Used the software for: Less than 1 year ### "Thomas Assess Certification " October 7, 2026 5.0 The team at Thomas and Compana have been very supportive and helpful in guiding me how to use the platform. Special thanks to \[sensitive content hidden\] for an interactive and insightful session. Perhaps a key takeaway for me is that assessments exist, but do not entirely make a solidified judgement based on it. Pros Thomas produces a simple yet comprehensive overview of the assessment along with tips and tools on how to interview and manage different candidates. I love the user interface as it's easy to track and filter according to our specific needs. Overall, it gives you exactly what you need without having to spend time going through each and every candidate individually. Cons I genuinely enjoy using Thomas, so I honestly have no major criticisms of it. Perhaps only that the reports provide a lot of information, so if you're reading through a pool of reports (if necessary), it may require some time to understand and interpret. Review Source R Reviewer Head, Talent Pursuit and Conversion Used the software for: 1-3 years ### "Great Assessment Tool" September 30, 2026 5.0 Overall good, it's a useful and practical assessment platform that supports recruitment and talent decisions. It also provides useful discussion points during interviews. Pros Helps to understand the profile of a candidate beyond technical skills, such as understanding their behavioral and culture fit with the team. It's also easy to use! Cons Some candidates might find it quite stressful to complete the assessment, especially the aptitude test. Review Source R Reviewer Talent acquisition specialists Used the software for: 1-3 years ### "Engaging and Practical PPA Training Experience" September 10, 2026 5.0 Overall, it was a very positive learning experience. \[sensitive content hidden\] was professional, approachable and engaging throughout the session. He created a comfortable environment for questions and discussions, and his explanations helped me gain a better understanding of how to apply PPA in practice. Pros \[sensitive content hidden\] was very knowledgeable and delivered the training in a clear and engaging way. He explained the PPA concepts well and was able to answer questions and provide practical examples that made the content easier to understand. Cons Nothing significant. The session was well conducted and informative. More hands-on practice would be helpful. Review Source R Reviewer HR Executive Used the software for: I used a free trial ### "HR Executive" September 10, 2026 5.0 Overall, my experience with Thomas has been positive and insightful. The PPA helped me understand that there is more to assessing a candidate than just looking at their qualifications, experience, and interview performance. I particularly enjoyed learning how different behavioural styles can influence the way people communicate, make decisions, respond to pressure, and work with others. As someone involved in recruitment and people development, I can see how Thomas can support more structured conversations with candidates and employees. The training also gave me a better perspective on how PPA can be applied beyond recruitment, particularly in development, coaching, and team dynamics. I still need more practice in interpreting the profiles confidently, but overall, it was a valuable learning experience that I can apply in my HR role. Pros What I liked most about Thomas is how the PPA provides a structured and practical way to understand an individual’s behavioural and communication style. From a recruitment perspective, it can provide additional insights beyond what we normally see from a CV or interview, particularly around how a candidate may approach work, interact with others, respond under pressure, and adapt to different situations. I also like that the assessment can support more focused and meaningful interview questions rather than relying solely on general questions or first impressions. From a development perspective, I find it valuable because the PPA is not limited to recruitment decisions. It can also support employee development, coaching, team communication, and self-awareness. Overall, I see Thomas PPA as a useful supporting tool that can help HR and managers make more informed people decisions when combined with interviews, experience, competencies, and other relevant information. Cons What I liked least about Thomas PPA is that the results can initially feel quite complex, especially when interpreting the different behavioural factors, profiles, and graphs. It requires proper training and practice to confidently translate the assessment results into meaningful recruitment or development decisions. There is also a risk of relying too heavily on the PPA when evaluating candidates, even though behavioural assessments should be used as one source of information alongside interviews, experience, competencies, and other relevant factors. I think the value of the tool depends significantly on how well the assessor understands and communicates the results. With more hands-on practice and exposure to different profiles, however, I believe the interpretation process will become much more intuitive and useful. Review Source R Reviewer Senior Operations Manager Used the software for: Less than 1 year ### "Thomas Experience at Manser Saxon" August 18, 2026 5.0 Really nice and exploring new tools to ease our process. Let’s see the result while using these tools and at the same time, when we are using it with our very first candidates Pros The tools that have been presented seems to be very useful and this will enable us as operations manager to better select talents and also to capitalize on retention Cons All good. Do not see any limitations for now until using the tools that will be accessible to me in the coming weeks. Review Source R Reviewer Managing Director Used the software for: Less than 1 year ### "Thomas assess" June 24, 2026 4.0 Positive A powerful toolset that should help us to develop better managers, more effective collaboration and improved hiring Pros Trainer delivery. A great interactive session professionally managed by alex with a range of team members in the room Cons The multiple platforms and non SSO based access makes it really challenging to navigate and find the various reports and tools Review Source R Reviewer Commercial Director Used the software for: Less than 1 year ### "Great experience for my 360 review" June 4, 2026 5.0 Seamless, fast and impactful in terms of delivering focus development areas for future personal development Pros The online tool is user friendly and easy to use, great follow through by \[sensitive content hidden\] reviewing the results and how I can reflect and adjust going forward. Cons N/A. Review Source R Reviewer Security Services Used the software for: I used a free trial ### "Exercise the mind to think fast. " April 22, 2026 4.0 I never come across with such exercise ,Its challenging and needs quick thinking and speed. also needs full concentration Pros Thomas is specific and relevant although it is somewhere gives too much challenging exercises. Thomas is goo Cons In some tasks , Thomas confuses and once focus is off , can lose the interest and its interests , and purpose. Review Source R Reviewer Security Control Officer Used the software for: 1-3 years ### "Thomas Assessment" March 24, 2026 5.0 A good platform for assess someone to measure their competency skills. Thomas questions are designed in a manner to test each persons competency from time to time Pros It is a platform to assess the candidates and see their competencies. It is easy to use, and it assist lot companies to assess their candidates after interviews to make sure they are hiring competent people with their question and answers they usually ask to assess the credibility of the people during the recruitment process. Cons Nothing. I think Thomas was created wisely is the platform that you will like the most because even after the assessment they will keep on interacting with you they usually send questions to assess you from time to time. Review Source R Reviewer Group Head of Learning and Development Used the software for: 3-5 years ### "Goup Head of L&D" March 26, 2025 5.0 Over the last 18 years - third industry, third time using Thomas. I can't leave home without it :) Pros The tool is incredible and grown so much in the last fews years. The team that support Thomas are of great value. They place a high priority on their clients needs. Cons Sometimes you need to refresh yourself on the outputs of profiles i.e. DISC etc. Review Source R Reviewer Associate Director - Talent Used the software for: Less than 1 year ### "Overall positive experience" October 16, 2025 5.0 Overall, the entire process—from introduction to implementation and now regular use of the platform—has been smooth and efficient. While we encountered a few minor hiccups, as is expected with any new system, our account manager \[sensitive content hidden\] provided prompt and effective support. This has made the experience positive, and one we would recommend. Pros We have found Thomas Assess to be a fantastic addition to our recruitment processes both for our early careers recruitment and experienced hires. It's reports provide us as employers with detailed insights on prospective candidates that not only support the recruitment process, but also support their onboarding and ultimate success with us as employees. Cons For some, it is easier to have an assessment platform that offers you a clear score for candidates, so they know quite easily whether to proceed or not. So whilst Thomas Assess doesn't provide this, it forces you to look at candidates more holistically which is a benefit, opposed to a con. Review Source R Reviewer TA Manager Used the software for: I used a free trial ### "TA Manager review " December 4, 2025 5.0 Positive. I work on TA and we haven’t purchased the assessment platform which is such a shame. We have connect Pros Ease of use \[sensitive content hidden\] I very much liked the AI coach. Although some advice looked rather generic, it was still helpful advice and something to think about Cons That we can’t give us industry or sector specialism - eg it can’t give us contextual guidance on how an HR team might work together Review Source R Reviewer HRBP Used the software for: 3-5 years ### "The best psychometric tool -" November 11, 2025 4.0 The Customer experience has been fantastic as well as technical knowledge and the R&D put into the tools Pros Have been using Thomas Psychometric tools for the last 20 years. Candidates confirm that they are incredibly accurate in almost all cases, easy to complete and offer great feedback. The tools for organisations to support individuals throughout their employment are outstanding. Cons The platform removes some of the other tools on offer by Thomas. It is not the cheapest offering but I do think offers value for money. Use it widely and you will get alot out of it. Review Source VR Verified Reviewer Head of Back Office Operations Used the software for: 3-5 years ### "Great recruitment tool" October 29, 2025 5.0 We have been using PPA and GIA for the past 25 years and it is an integral part of our recruitment process, we know which personalities suit specific job roles in our organisation. Pros I love the online portal, it is really easy to use. Then once the assessments are complete the reports are so detailed and have great guidance. Cons We used to get a training session included in our renewal price due to the number of assessments we run each year, but haven't on the latest renewal. Review Source R Reviewer Recruitment Specialist Used the software for: 3-5 years ### "PPA's and excellent tool to support recruitment " October 27, 2025 4.0 Alessandra (my AM) could not be more helpful - I always get real value from our check in sessions and come away with other ideas and she is super helpful with any queries that I have. Pros Great level of service and support. Feedback from candidates is generally very positive and find the reports to be accurate (we mainly use the PPA) Cons The 360 profiling tool isn't the easiest to navigate throughout the whole process. The reports aren't the most user friendly either Review Source R Reviewer Corporate Recruiter Used the software for: Less than 1 year ### "Excellent insights and great support for recruitment and development" October 27, 2025 4.0 Thomas International is a reliable and professional partner for recruitment, selection, and talent development. The platform helps make data-driven decisions and adds real depth to conversations about personal growth and team dynamics. The customer support team is knowledgeable and proactive, ensuring everything runs efficiently from start to finish. Pros Thomas International offers clear, insightful, and easy-to-understand assessments that provide real value in understanding candidates’ behavior, motivation, and learning potential. The reports are visually appealing, intuitive, and very useful for both recruitment and personal development discussions. The DISC and GIA combination gives a well-rounded view that supports better team alignment and decision-making. Cons It would be great if candidate reminders could be sent automatically instead of having to do this manually. This would make the process even smoother and save time. Review Source R Reviewer HR Manager Used the software for: 3-5 years ### "Inzet Thomas International in lokaal bestuur" October 23, 2025 5.0 Zeer goede, kwalitatieve en bruikbare tools. Vlotte ondersteuning bij al je vragen door een persoonlijke contactpersoon. Pros De verschillende analysemogelijkheden en wetenschappelijk onderbouwde analyses. Het gebruik is ook heel eenvoudig en de rapporten zijn heel bruikbaar in de praktijk, de resultaten komen verbazend goed overeen met de werkelijkheid. Cons Look en feel van het platform mag een upgrade krijgen. Dat is misschien een detail, maar voor het overige zijn we zeer tevreden. Review Source R Reviewer Chief Talent Officer Used the software for: Less than 1 year ### "Great tool and valuable insights." October 15, 2025 5.0 Great onboarding and a great customer experience. I have regular calls with my account manager and keep up to date with new changes. If you have any queries, help is always available. Pros Thomas Assess is very easy to use, and the reports provide a comprehensive view in various situations. Cons Nothing comes to mind. The system is easy to use, and the outputs are invaluable as a tool in our business. Review Source R Reviewer Director Used the software for: 3-5 years ### "Thomas Assess - Products and service synonymous with 'all round excellence' " February 26, 2025 5.0 Completely satisfied. The company is very customer orientated and at every point in the process of working with Thomas Assess I find the service efficient, supportive and knowledgeable. I have had great virtual support in the past with setting up and managing the 360 degree facility and personal support and customer care from my customer support link Olga. Pros Its simplicity and clarity - the products are very user-friendly and provide depth and insight for candidates without needing extensive time to complete. Clients report that they gain new and useful information about their performance and their development needs and the tools offer excellent guidance on ways to progress in their roles Cons Nothing - its is fantastic. I took a little time to get acquainted with the process for setting up and customising the 360 Degree tool when I first used this facility but with some guidance from the virtual IT support at Thomas this was soon sorted. Review Source R Reviewer Head of HR Used the software for: 3-5 years ### "Great service and assessments" March 28, 2025 5.0 We have held a couple of Thomas trainer run sessions and Intelligent Selling was very well received by the Sales team & Company \[sensitive content hidden\]. I would recommend this course to those wanting to bring behavioural / emotional intelligence & self awareness into their Sales team's selling techniques Pros Our Customer Success Manager is \[sensitive content hidden\], she has been working on our account for a few years now. She is very helpful and checks in with me regularly to help with ideas on how to use the Thomas tools & plan relevant trainings. Cons Perhaps running some open courses i.e. assertiveness as sometimes you might only want one or two people to attend. Review Source R Reviewer Manager, People Engagement & Operations Used the software for: 1-3 years ### "Thomas International PPA - an integral tool in our transition towards a Project Based Organization" June 5, 2020 5.0 Pros One of the most powerful features of the Thomas International PPA System, is the Team Audit Report where through the composite analysis of the PPA profiles of all the individuals in any given team, one is able to identify the team strengths and limitations, and most notably, the team member contributions. This is particularly useful in identifying blind spots and the training and development interventions which can be introduced. Also, as the company is moving towards a Project Based Organization, this feature helps in assembling the most ideal team composition based on the comparison with the actual team. Cons The use of the Thomas International PPA System for the purpose of job profiling require a high degree of mastery of PPA profile interpretations. This may warrant support from the Thomas International team to ensure that the job profiling is done in manner which maximizes the potential of the software. Review Source R Reviewer Manager - Talent Acquisition Used the software for: 3-5 years ### "Simple and fast assessment tool" June 12, 2020 4.0 Quite satisfied with the product as it works as required. Pros We use Thomas International to evaluate our new joiners and its simplicity and ease of use helps in coming up with the assessment result quickly. Cons Perhaps the features and screen changes could be better integrated and smoother - ease of navigation. Review Source R Reviewer Head of HR Used the software for: 3-5 years ### "Value addition to Talent Management " June 6, 2022 5.0 I was used as the administer and candidate as well. value for money Pros Mostly will help streamlining the talent management process and searching to deploying and very unique technique used like Marson theory and disc language Cons candidate report can more organized with analysis. Review Source R Reviewer Manager - Learning and Organizational Development Used the software for: 1-3 years ### "Good system for people assessments" May 29, 2020 5.0 This system is used for Recruitment, People Development and Talent Management Pros The results are trustworthy and able to apply through the organization Cons N/A. I am very happy with this system. 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