---
title: "Thomas Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Thomas the right Assessment solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/86368/Thomas-Assessments/reviews/"
page_type: "reviews"
language: "en"
---

Thomas

4.7 (55)

[View alternatives](https://www.capterra.com/p/86368/Thomas-Assessments/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 15th, 2026

# Reviews of Thomas

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

KF

Kerry F

Associate Director - TalentAccounting, 501 - 1,000 employeesUsed the software for: 6-12 months.

“It's reports provide us as employers with detailed insights on prospective candidates that not only support the recruitment process, but also support their onboarding and ultimate success with us as employees.“

October 15, 2025

AD

April D

Head of Talent Sourcing, Growth, and DevelopmentInformation Technology and Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Design of some reports feels a little dated compared to others e.g. PPA reporting compared to TEIQue or HPTI.“

October 21, 2025

Richard W

Talent Acquisition LeadFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“By assessing our candidates with the same questions, we can provide our hiring community with quality data to allow for a more informed hiring decision.“

April 14, 2025

Emily C

Head of HRHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months.

“It's minor, but I do find it slightly frustrating that the emotional intelligence aspect of the assessment is in a separate area on the assessment platform.“

November 26, 2025

IO

Ismail O

Corporate RecruiterInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months.

“The platform helps make data-driven decisions and adds real depth to conversations about personal growth and team dynamics.“

October 22, 2025

Richard W

Talent Acquisition LeadFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“It can sometimes slow down a hiring process when waiting for a candidate to complete the assessments before we confirm their interview.“

April 14, 2025

HF

Helena F

Senior HR Business PartnerInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“We have been using them for our recruitment campaigns for several years now and now we are embedding them as part of our talent management initiatives.“

October 8, 2025

## Showing most helpful reviews

Showing 1-25 of 55 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Laggi D.  
Group Head of Learning and Development  
Construction  
Used the software for: 2+ years

### "Goup Head of L&D"

March 25, 2025

5.0

Over the last 18 years - third industry, third time using Thomas. I can't leave home without it :)

Pros

The tool is incredible and grown so much in the last fews years. The team that support Thomas are of great value. They place a high priority on their clients needs.

Cons

Sometimes you need to refresh yourself on the outputs of profiles i.e. DISC etc.

Review Source

KE

Kelly E.  
Recruitment Specialist  
Farming  
Used the software for: 2+ years

### "PPA's and excellent tool to support recruitment "

October 20, 2025

4.0

Alessandra (my AM) could not be more helpful - I always get real value from our check in sessions and come away with other ideas and she is super helpful with any queries that I have.

Pros

Great level of service and support. Feedback from candidates is generally very positive and find the reports to be accurate (we mainly use the PPA)

Cons

The 360 profiling tool isn't the easiest to navigate throughout the whole process. The reports aren't the most user friendly either

Review Source

Response from Thomas International

November 5, 2025

Thank you so much for your thoughtful feedback! We’re really happy to hear that you’re getting great service and support, and that your candidates find the reports accurate and helpful. It’s wonderful to know that Alessandra has been making such a positive difference! We appreciate your honesty about the 360 profiling tool and the reports. We know ease of use is important, and feedback like yours helps us keep improving the experience for everyone. Thanks again for taking the time to share your thoughts - we truly value your partnership and are so glad you’re getting real value from working with us!

VG

Vicky G.  
TA Manager  
Government Administration  
Used the software for: I used a free trial

### "TA Manager review "

November 25, 2025

5.0

Positive. I work on TA and we haven’t purchased the assessment platform which is such a shame. We have connect

Pros

Ease of use \[sensitive content hidden\] I very much liked the AI coach. Although some advice looked rather generic, it was still helpful advice and something to think about

Cons

That we can’t give us industry or sector specialism - eg it can’t give us contextual guidance on how an HR team might work together

Review Source

PH

Paul H.  
Commercial Director  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Great experience for my 360 review"

June 3, 2026

5.0

Seamless, fast and impactful in terms of delivering focus development areas for future personal development

Pros

The online tool is user friendly and easy to use, great follow through by \[sensitive content hidden\] reviewing the results and how I can reflect and adjust going forward.

Cons

N/A.

Review Source

IO

Ismail O.  
Corporate Recruiter  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent insights and great support for recruitment and development"

October 22, 2025

4.0

Thomas International is a reliable and professional partner for recruitment, selection, and talent development. The platform helps make data-driven decisions and adds real depth to conversations about personal growth and team dynamics. The customer support team is knowledgeable and proactive, ensuring everything runs efficiently from start to finish.

Pros

Thomas International offers clear, insightful, and easy-to-understand assessments that provide real value in understanding candidates’ behavior, motivation, and learning potential. The reports are visually appealing, intuitive, and very useful for both recruitment and personal development discussions. The DISC and GIA combination gives a well-rounded view that supports better team alignment and decision-making.

Cons

It would be great if candidate reminders could be sent automatically instead of having to do this manually. This would make the process even smoother and save time.

Review Source

Response from Thomas International

November 5, 2025

Thank you so much for your wonderful feedback! We’re delighted to hear that you find our assessments clear, insightful, and valuable for both recruitment and personal development. It’s great to know that the PPA and GIA combination is helping provide a well-rounded view and supporting better team alignment. We really appreciate your suggestion about automatic candidate reminders - that’s a brilliant idea and something we’ll definitely keep in mind to make the process even smoother. It’s fantastic to hear that you’ve had a positive experience with our platform and support team. Thank you for your kind words and for trusting us as your partner in recruitment and talent development!

NK

Nomfundo K.  
Security Services  
Financial Services  
Used the software for: I used a free trial

### "Exercise the mind to think fast. "

April 21, 2026

4.0

I never come across with such exercise ,Its challenging and needs quick thinking and speed. also needs full concentration

Pros

Thomas is specific and relevant although it is somewhere gives too much challenging exercises. Thomas is goo

Cons

In some tasks , Thomas confuses and once focus is off , can lose the interest and its interests , and purpose.

Review Source

mO

marea O.  
L and D Consultant  
Cosmetics  
Used the software for: Less than 6 months

### "Huda Beauty Thomas Review "

April 21, 2025

5.0

Excellent. Looking forward to more Intergrations with TEAMs and/or with Skills based (Talent Marketplace) platforms, so users do not need to go to several data sources for development info.

Pros

Clarity and ease of use of platform. User friendly for HR and for leaders. The upgrade makes the difference between each Assess and Connect much clearer. The ability to use with candidates

Cons

Challenging inviting employees to both Connect and then Assess (or visa versa), from the point of view of 1) explaining to employees (perhaps need more instructions on platform and/or possibility of sending customised msg in "connect" like in "assess") 2) technically adding names - doesn't autocomplete email addresses of people already in "Connect" or in "Assess". For adding emails in bulk, Outlook separates email address with semi-colons, the platform separates with commas and lists. Perhaps there is nothing that can be done. Informing in case adding people to both rooms can be made less cumbersome. Hard to explain to employees that they need to switch from Private to Public after completing assessment. Often need to send reminders. Could add msg on the platform. AI functionality (ASK Thom) is great. But could go further for individuals trying to understand their own profiles. Responses could be longer. And in the future perhaps more development recommendations (for employees and their managers) I am struggling with completion reports - to check who has and hasn't completed for a particular workshop. Am checking 1 by 1. Or setting up the participants as a Team and then checking from there. See comment on integrations.

Review Source

DF

Delia F.  
Learning and Development Manager  
Retail  
Used the software for: 2+ years

### "Excellent product"

October 20, 2025

5.0

Excellent, as stated support is always readily available and all the team we deal with are experts who you can turn to.

Pros

A great easy to use product. Fabulous customer service every time from Henriette when we are in need of any support whatsoever. The reports generated are detailed and this provides us with a great basis for effective feedback to all.

Cons

When I first started using the tool I did find it a little difficult to navigate due to the drop down headers and not knowing which to choose, however once i had completed with Henriette it all became clearer.

Review Source

Response from Thomas International

November 5, 2025

Thank you so much for your lovely review! We’re thrilled to hear you find the product easy to use and that the reports are helping you give meaningful feedback. It’s especially great to hear that Henriette has been such a help - we’ll make sure she sees your kind words! We completely understand that it can take a little time to get used to the layout at first, and we’re so glad our team could make things clearer for you. Your feedback really helps us keep improving and making the experience even smoother. Thanks again for sharing your thoughts and for being such a valued partner of Thomas.

HB

Hannah B.  
Talent Acquisition Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool and great customer service from the team"

April 17, 2025

5.0

We have had a great experience with Thomas over the years. Personally, I (as the account manager at our organisation) have always found them very accommodating, always on hand to help, very fair and flexible.

Pros

The ease of use from both a customer standpoint and from the candidate perspective. The reports are easy to understand and download. The range of assessments are great for the variety of disciplines we hire for and works across all levels.

Cons

It would be useful to have an option that supports the nurodivergent community or have an adaptation for it.

Review Source

Response from Thomas International

April 22, 2025

Thank you so much for your kind words and thoughtful feedback! We're really glad our tools have made things easy from both a customer and candidate perspective, and that the range of assessments is helping you across all levels of hiring. It’s feedback like this that motivates us to keep innovating and supporting our clients in the best possible way. We also really appreciate your suggestion around better supporting the neurodivergent community. If you haven't already I would recommend you take a look at our Neurodiversity fact sheet which you can find here https://community.thomas.co/discussion/35/neurodiversity-lets-talk-best-practice?utm\_source=community-search&utm\_medium=organic-search&utm\_term=neurodiversi Thanks again for taking the time to share your experience—we truly value your partnership.

KB

Kayla B.  
HRBP  
Financial Services  
Used the software for: 1-2 years

### "Great client experience"

October 10, 2025

5.0

My overall experience with Thomas Assess was very positive. The service was excellent—flexible and adaptable to suit our specific needs. The team was professional and responsive, always providing prompt support when needed. The platform itself was user-friendly and delivered valuable insights. It was a smooth and efficient process from start to finish.

Pros

I was very happy with both the product and the service. The platform is easy to use, the assessments are insightful, and the support from the team was responsive and professional. It gave me exactly what I needed in terms of understanding and development.

Cons

Honestly, there wasn’t anything in particular I disliked. The experience was smooth and met my expectations.

Review Source

DY

Dennis Y.  
Corporate Recruiter  
Financial Services  
Used the software for: 6-12 months

### "Review Thomas Assess"

October 21, 2025

5.0

Goed contact met \[gevoelige inhoud verborgen\], denkt mee in onze behoeften en het platform werkt zoals we willen. De PPA resultaten zijn een toevoeging op ons wervingsproces.

Pros

Makkelijk in gebruik voorzelf kandidaat als gebruiker. De rapporten zijn overzichtelijk en goed te interpreteren.

Cons

Niets in het bijzonder. Het platform doet wat het zegt dat het doet. Enige verbeterpunt zou mogelijk kunnen zijn dat het niet heel intuïtief te zien is of kandidaten de ppa's al hebben gemaakt of niet.

Review Source

Response from Thomas International

November 5, 2025

Thank you so much for sharing your feedback! We’re delighted to hear that you find the platform easy to use and that the reports are clear and helpful. We really appreciate your note about tracking candidate completions. Feedback like this helps us identify where we can make things even smoother and more intuitive for users. It’s also lovely to hear that you’ve had such positive contact with our team. Thanks again for taking the time to share your experience!

RE

Rob E.  
Talent Acquisition  
Financial Services  
Used the software for: Less than 6 months

### "Monex X Thomas Review"

October 15, 2025

5.0

Great, excellent customer service and great product. Will be looking to add more options from the service.

Pros

Good quality product, backed by science. Able to navigate through the process of profiling our front office team.

Cons

Nothing comes to mind, perhaps more detailed bespoke roles. A section on profiles where by you can group them.

Review Source

Response from Thomas International

November 6, 2025

Thank you Rob, we appreciate your feedback! We're excited to work with you more closely in the future.

DC

David C.  
Learning and Development Partner  
Education Management  
Used the software for: Less than 6 months

### "Great experience so far"

March 27, 2025

5.0

Using Thomas Assess has been a really positive experience so far and a worthy upgrade on our previous platform.

Pros

The platform is very intuitive and user-friendly, allowing us to quickly assess large teams and functions and access their results easily. In addition, the reporting function's versatility allows us to generate reports that share exactly the right amount of information for the purpose we're using it.

Cons

Some basic functionality in building and comparing those in the same teams would add a lot - for example, seeing where the members of a team trend in terms of Behaviours.

Review Source

YYK

Yin Yee K.  
Senior Executive - Group Human Resource  
Utilities  
Used the software for: 2+ years

### "A Superb Behavioural Assessment Tool"

June 2, 2020

5.0

Thomas Personal Profile Analysis (PPA) is one of the superb behavioural assessment tool that helps you to assess and analyse behavioural style at work for your candidates, teammates, senior management and even yourself. There are number of useful reports are available for selection and meet your organisation’s needs. Overall, Thomas PPA is user-friendly, intuitive and flexible.

Pros

Easy to use & produce precisely reports

Cons

Only one user allowed to access the software

Review Source

Response from Thomas International

June 9, 2020

Dear Yin, Thank you for sharing your review here. We're glad you find our reports useful and our platform user-friendly. As for adding multiple users, please reach out to your account manager for adding a sub-admin. Sincerely, Team Thomas

AMV

Anna May V.  
Sr Manager, L & D  
Telecommunications  
Used the software for: 1-2 years

### "Great Partner in Talent Development"

May 28, 2020

5.0

The team is amazing! Supportive, knowledgeable and flexible. From Day 1 it's been an incredible partnership.

Pros

Ease of use and how it allowed us to build out several initiatives. It can help you in job profiling, recruitment, culture building, leadership development, and more. Interface was made even better with the recent transformation.

Cons

I wish it was easier to see which functions are inclusive and which ones will require additional fees. The system doesn't prompt you when you click on a function outside your current package. Also, it would be nice to be able to extract an organizational view report - like is there a common profile within the company?

Reason for choosing Thomas

We chose Thomas International because they had several products aligned to our needs (current and future). The packages were also attractive, especially in certification/ training.

Review Source

MLG

Mei Ling G.  
Senior Executive, Talent Acquisition  
Food & Beverages  
Used the software for: 1-2 years

### "Job Fits"

June 5, 2020

5.0

We have been using Thomas International to analyse our candidates personality and job fit, the software help in identify the right candidate for the right role.

Pros

The product have been part of our recruitment process and it help in our recruitment decision.

Cons

The feature of the website can be more user friendly and better UI UX for user.

Review Source

Response from Thomas International

June 14, 2020

Thanks for your review and feedback, Mei Ling. It's great to know that you use Thomas assessments to identify the right person for the job.

JW

Justine W.  
Chief Product Supply Chain Officier  
Consumer Goods  
Used the software for: 2+ years

### "Thomas PPA "

June 2, 2020

5.0

Good

Pros

Quite accurate in helping us hire person who may fit with organisation /role

Cons

the interview questions could be easier to read and digest (too many paragraphs)

Review Source

Response from Thomas International

June 9, 2020

Thank you, Justine, for sharing your feedback here.

FW

Florence W.  
HR  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Highlight the key points"

May 28, 2020

4.0

Satisfied.

Pros

Detailed analysis in three aspects -self-image, work mask, work under pressure

Cons

For the questions in English or Chinese, when reviewing both languages's translation, a slightly differences.

Review Source

Response from Thomas International

June 14, 2020

Thank you for sharing your feedback, Florence. Our three graphs are extremely popular amongst clients! We've shared the feedback on translation with the Product team. It's a pleasure working with you and the team.

Larryson R.  
HR Executive  
Retail  
Used the software for: I used a free trial

### "HR Executive"

September 9, 2026

5.0

Overall, my experience with Thomas has been positive and insightful. The PPA helped me understand that there is more to assessing a candidate than just looking at their qualifications, experience, and interview performance. I particularly enjoyed learning how different behavioural styles can influence the way people communicate, make decisions, respond to pressure, and work with others. As someone involved in recruitment and people development, I can see how Thomas can support more structured conversations with candidates and employees. The training also gave me a better perspective on how PPA can be applied beyond recruitment, particularly in development, coaching, and team dynamics. I still need more practice in interpreting the profiles confidently, but overall, it was a valuable learning experience that I can apply in my HR role.

Pros

What I liked most about Thomas is how the PPA provides a structured and practical way to understand an individual’s behavioural and communication style. From a recruitment perspective, it can provide additional insights beyond what we normally see from a CV or interview, particularly around how a candidate may approach work, interact with others, respond under pressure, and adapt to different situations. I also like that the assessment can support more focused and meaningful interview questions rather than relying solely on general questions or first impressions. From a development perspective, I find it valuable because the PPA is not limited to recruitment decisions. It can also support employee development, coaching, team communication, and self-awareness. Overall, I see Thomas PPA as a useful supporting tool that can help HR and managers make more informed people decisions when combined with interviews, experience, competencies, and other relevant information.

Cons

What I liked least about Thomas PPA is that the results can initially feel quite complex, especially when interpreting the different behavioural factors, profiles, and graphs. It requires proper training and practice to confidently translate the assessment results into meaningful recruitment or development decisions. There is also a risk of relying too heavily on the PPA when evaluating candidates, even though behavioural assessments should be used as one source of information alongside interviews, experience, competencies, and other relevant factors. I think the value of the tool depends significantly on how well the assessor understands and communicates the results. With more hands-on practice and exposure to different profiles, however, I believe the interpretation process will become much more intuitive and useful.

Review Source

KT

Keri T.  
Organisational Coach  
Food Production  
Used the software for: Less than 6 months

### "Thomas Assess to Enhance the Recruitment Process"

October 13, 2025

5.0

Overall, the experience with Thomas Assess have been a pleasure. From pre-sales to implementation to post-implementation support and account management the team has ensured that everything has run smoothly.

Pros

The onboarding experience was professional and supportive, with ongoing support throughout the setup and use of the platform. As a platform, Thomas Assess is intuitive and easy to administer. The dashboard view streamlines the process and the reports provide insightful feedback for interview preparation. The subscription model also allows for unlimited assessments, enabling effective cost management. Every candidate undertaking an assessment also receives automated feedback via the platform, enhancing their overall experience regardless of the outcome.

Cons

The improvement wishlist is focused on small tweaks that would streamline the process further: - To have the EQ assessment available when sending invitations from within a role. - To have the ability to toggle off the Learning Environment requirements (showing the actual Aptitude score on the dashboard). - Check-boxes or dropdown lists to enable on-the-fly toggling of characteristics on the dashboard.

Reason for choosing Thomas

The switch was made from the Matrigma (JvR) - not in the initial list. The alternatives considered are not in the list - Odyssey (Evalex), Adapt-G (Psytech) and a few others. Thomas Assess was selected because: It offers managed (fixed) costs (the subscription model with unlimited assessments). The other options relied on one person for administration (only a psychometrist could retrieve assessments).

Review Source

Response from Thomas International

October 15, 2025

Thank you so much for sharing such a detailed and thoughtful review Keri. We’re delighted to hear that your onboarding experience was smooth and supportive, and that you’ve found Thomas Assess intuitive, insightful, and cost-effective. It’s especially great to know that both your team and your candidates are benefiting from the automated feedback feature and the streamlined dashboard experience. And we will certainly pass on your points about the EQ assessment and Learning Environment features - all feedback gratefully received! We’re thrilled that your experience has been so positive, and we look forward to continuing to partner with you. All the best from the Thomas team.

VR

Verified Reviewer  
Head of Back Office Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Great recruitment tool"

October 27, 2025

5.0

We have been using PPA and GIA for the past 25 years and it is an integral part of our recruitment process, we know which personalities suit specific job roles in our organisation.

Pros

I love the online portal, it is really easy to use. Then once the assessments are complete the reports are so detailed and have great guidance.

Cons

We used to get a training session included in our renewal price due to the number of assessments we run each year, but haven't on the latest renewal.

Review Source

Response from Thomas International

November 5, 2025

Thank you so much for sharing your feedback! We’re thrilled to hear that you love the online portal and find the reports detailed and full of helpful guidance. It’s fantastic that PPA and GIA have been such a valuable part of your recruitment process for the past 25 years. We completely understand your note about the training sessions and appreciate you highlighting it. Your feedback helps us consider ways to continue providing value for our long-standing partners. It’s wonderful to hear that the assessments help you match personalities to roles so effectively. Thank you for your continued trust and for being such a loyal part of our community!

NK

Noriah K.  
Security Control Officer  
Banking  
Used the software for: 1-2 years

### "Thomas Assessment"

March 23, 2026

5.0

A good platform for assess someone to measure their competency skills. Thomas questions are designed in a manner to test each persons competency from time to time

Pros

It is a platform to assess the candidates and see their competencies. It is easy to use, and it assist lot companies to assess their candidates after interviews to make sure they are hiring competent people with their question and answers they usually ask to assess the credibility of the people during the recruitment process.

Cons

Nothing. I think Thomas was created wisely is the platform that you will like the most because even after the assessment they will keep on interacting with you they usually send questions to assess you from time to time.

Review Source

SM

Sofie M.  
HR Manager  
Government Administration  
Used the software for: 2+ years

### "Inzet Thomas International in lokaal bestuur"

October 17, 2025

5.0

Zeer goede, kwalitatieve en bruikbare tools. Vlotte ondersteuning bij al je vragen door een persoonlijke contactpersoon.

Pros

De verschillende analysemogelijkheden en wetenschappelijk onderbouwde analyses. Het gebruik is ook heel eenvoudig en de rapporten zijn heel bruikbaar in de praktijk, de resultaten komen verbazend goed overeen met de werkelijkheid.

Cons

Look en feel van het platform mag een upgrade krijgen. Dat is misschien een detail, maar voor het overige zijn we zeer tevreden.

Switched from

[SD Worx Payroll](https://www.capterra.com/p/187453/SD-Worx-Payroll/)

Te tijdsintensief en te kostelijk, hierdoor duurde de doorlooptijd van een procedure langer.

Review Source

Response from Thomas International

October 27, 2025

Thanks a lot for your lovely feedback - it’s wonderful to hear you’re finding the analyses both easy to use and spot-on in reflecting reality! We’re really glad the reports and tools are adding genuine value for you, and that our support team has been quick and helpful whenever you’ve needed a hand. Thank you for your feedback about the platform’s look and feel. that’s really useful feedback, and we’re always working on ways to make things not just effective, but great to use too. This is something we are actively working on already. It means a lot that you’ve taken the time to share your experience and thank you for your kind words!

HF

Helena F.  
Senior HR Business Partner  
Information Technology and Services  
Used the software for: 2+ years

### "Great psychometric tools to understand your people"

October 8, 2025

5.0

Fantastic experience overall over the last years. We know we can count on Thomas for our recruitment practices and now assessing and developing our teams.

Pros

Thomas International assessments are very easy to use and provide so much insight about a person. We have been using them for our recruitment campaigns for several years now and now we are embedding them as part of our talent management initiatives. The help and support we receive from our representative is always outstanding, which means a lot to us.

Cons

Maybe for everyone in the team using the Thomas Assessments to receive the correspondent training as part of the service and not having to cover the cost separately when having a bigger team.

Switched from

[Thrive](https://www.capterra.com/p/203407/THRIVE/)

it wasn't giving us much detail on candidates

Review Source

Response from Thomas International

October 9, 2025

Thank you so much for your feedback Helena! We’re delighted to hear that you find our assessments insightful, and that they’ve become a key part of your recruitment initiatives. And it’s fantastic to know that our team’s support has made such a positive impact - we’ll be sure to share your kind words with our Customer Success team. We also really appreciate your constructive suggestion around training access for larger teams. We’re always looking for ways to improve our service offering, and feedback like yours helps us identify opportunities to add even more value for our clients. We’re thrilled to have been your trusted partner over the years and look forward to continuing to support your recruitment and development goals. All the best, The team at Thomas

KF

Kerry F.  
Associate Director - Talent  
Accounting  
Used the software for: 6-12 months

### "Overall positive experience"

October 15, 2025

5.0

Overall, the entire process—from introduction to implementation and now regular use of the platform—has been smooth and efficient. While we encountered a few minor hiccups, as is expected with any new system, our account manager \[sensitive content hidden\] provided prompt and effective support. This has made the experience positive, and one we would recommend.

Pros

We have found Thomas Assess to be a fantastic addition to our recruitment processes both for our early careers recruitment and experienced hires. It's reports provide us as employers with detailed insights on prospective candidates that not only support the recruitment process, but also support their onboarding and ultimate success with us as employees.

Cons

For some, it is easier to have an assessment platform that offers you a clear score for candidates, so they know quite easily whether to proceed or not. So whilst Thomas Assess doesn't provide this, it forces you to look at candidates more holistically which is a benefit, opposed to a con.

Review Source

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