# TRS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TRS Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/86671/TRS-Volunteer-Management --- # TRS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TRS ## What is TRS? A robust ticketing solution for a range of businesses ## What is TRS used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Registration](https://www.capterra.com/registration-software/)[Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 57 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TRS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.my-trs.com&name=TRS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TRS 4.5 (57) VS. [4.8 (204)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting Price Contact vendor Starting Price $600 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (57) Ease Of Use 4.6 (1,982) Value For Money 4.7 (38) Value For Money 4.7 (924) Customer Service 4.8 (57) Customer Service 5.0 (856) ## TRS alternatives [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $139.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/86671/TRS-Volunteer-Management/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Registration Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Attendance Tracking 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Customizable Forms 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Event Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings TRS 30 features Track the attendance of specific individuals or groups A list of registered participants Create, manage, and print wearable badges Scan barcodes to ensure accurate pricing and label tracking Track and manage schedules and meetings via an integrated calendar Online registration for classes Manage, organize, and store contact information Searchable repository of information about clients Customize contracts and forms to collect specific information Schedule and manage the logistics of activities and other gatherings Online registration for events Register a group/batch of attendees Automate workflows and trigger campaigns based on customer actions Database of members to track personal information of individuals and families Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Track volunteer performance and award those who exceed certain criteria Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources For selection of seat at booking or check-in Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (38) 4.3 Based on 38 reviews ## Pricing Value for money 4.7 (38) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.7 (38) 4.7 Based on 38 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (57) 4.8 Based on 57 reviews ## User reviews Overall rating 4.5 Based on 57 reviews Filter by rating 5(33) 4(23) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent ML Marcie L. Owner Events Services ### "Wonderful company and product! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2025 I've used TRS for managing volunteers, scheduling staff, and selling custom tours for events for over a decade now. \[sensitive content hidden\] and her team are always helpful and go above and beyond to ensure we're happy with the process and the site for accomplishing our event goals. Pros Getting started is simple, the site is user friendly and easy to build and manage. The TRS team are always approachable and happy to guide me through the build, custom reports, and everything in between! Cons There are limitations on what can be customized as far as layout and graphics for the desktop website and mobile site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sue W. Consultant Hospitality ### "TRS - a Winner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 Positive! I would use this software again and recommend it to others. Thank you for designing this for us. Pros It was designed for our needs. It made having 350+volunteers and over 700 time slots manageable. Set-up was logical and easy. Cons It took me a little while to navigate the help desk instructions. Once I understood, they were a big help Reasons for choosing TRS It was the best product for the investment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Dionne W. Volunteer Committee Chair Hospitality ### "CIAA Basketball Tournament Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2025 My overall experience has gotten better with TRS. What makes it a five start is \[sensitive content hidden\]. She has been the best to work with. Her accessibility and timeliness with responding is outstanding. She has taught me a lot and I know there's more to learn. \[sensitive content hidden\] is AMAZING! Pros Once you get to learn TRS it's a great tool. There are so many features and way to get the information needed for your project. That's what I like the most. Cons I don't believe I have a least but It's my hope you can use the Check-in Feature for volunteers that pick up their details and uniforms prior to the actual day they volunteer. This way we can keep track in TRS and not on paper. From what I understand, this feature only works if they are checking in on the day of their shift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nikki S. Associate Hospitality ### "TRS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 11, 2025 I have had a wonderful experience working with the TRS team. Between their helpful FAQ and video sections for easy questions and availability to jump on a call to solve for unique scenarios, the team has been a pleasure to work with. Pros What I like the most about working with TRS is the high level of customer service provided. Each event has unique registration needs, and TRS works with clients individually to craft a platform that is successful for their event. I appreciate the time and dedication to solve problems and create solutions for our clients. Cons One area of improvement I would offer would be the overall look of the platform. Especially on mobile, the platform can look dated in terms of fonts and customization opportunities for bodies of text. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IP Irene P. Events Coordinator Mining & Metals ### "TRS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2025 Pros The platform is user-friendly and intuitive, making it easy for new volunteers to navigate without any issues. Cons Given the many features in TRS, scheduling a meeting with the support team for a guided tour can be helpful in focusing on the essential tools you'll need to use in your organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Anna P. Events Coordinator Hospitality ### "TRS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2024 We have had a great experience using TRS to register vendors, parade participants, volunteers, and more! Pros It is a great way to collect registration information and take payment in an organized database. Cons It can be tricky to learn at first, but once you do a training or spend time with the system it becomes second nature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Reilly H. Event Coordinator Sports ### "Greater Cleveland Sports Commission & TRS " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2024 My experience using the TRS platform has been spectacular. The incredible customer service and consistency in software leaves me and my robust volunteer community at ease. For anyone looking to manage volunteers, I'd strongly recommend looking at this software. Pros The first pro of the myTRS software is the registration reports. The ability to pull reports and get the information you need in a timely manner is incredible. The email & texting features of this software make it easy to communicate with registered volunteers. For an organization who uses repeat volunteers, I'd recommend this software. The individual sites and similar sign-up process leaves frequent users at ease. The simplicity of adding features such as a background check and liability waivers is a plus. Cons A con about the TRS software is the difficulty to create group registrations. Having to create a completely different registration category adds an additional step in the backend process. Additionally, when a person signs up for one registration type, they are unable to go back and change this unless they cancel and restart the registration process. Reasons for choosing TRS Incredible customer service and longstanding partnership Greater Cleveland Sports Commission has with this organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tyler S. Project manager Events Services ### "TRS to the rescue" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 12, 2019 Pros The ability to track hundreds and thousands volunteers times, roles, responsibilities is game changing. It has helped us on many events track the volunteers we have and use. Cons At times it can be clunky and thought to get around but I’ve yet to find a better option Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2019 Thank you, Tyler. AU Anonymous User National Events Intern Sports ### "Amazing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2018 This system helped me recruit, organize, and manage my event and all of its volunteers. It provided USA Diving a stress-free way to manage 100+ volunteers over the course of our 7-day event. Pros The thing I liked the most was the amount of information that I had access to. This made my event run extremely smooth. Cons There was nothing that I disliked while using MyTRS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2018 Taylor, thank you! We look forward to working with you again! CM Chelsea M. Social Media Coodinator ### "Helps events run super smoothly! " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 26, 2018 Pros It's so nice to be able to copy pages and events without much hassle. The best events I've worked on have used this. Cons Sometimes it can be a little confusing especially for newbies. But customer support has never been an issue and now I'm a pro. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2018 Thank You Chelsea! I hope we can assist you again in the future. [View all Reviews](https://www.capterra.com/p/86671/TRS-Volunteer-Management/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)