--- title: "TRS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TRS Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/86671/TRS-Volunteer-Management/" page_type: "product" language: "en" --- # TRS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TRS ## What is TRS? A robust ticketing solution for a range of businesses ## What is TRS used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Registration](https://www.capterra.com/registration-software/)[Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 57 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TRS?[Manage this product listing](https://www.g2.com/products/mytrs/claim_requests/new?auto=true) ## TRS Overview Updated August 2026 AI summary TRS supports businesses of all sizes with volunteer management, registration, and ticketing needs, offering tools for online sign-ups, shift scheduling, self check-in, and targeted communication via email or text. Its user-friendly platform helps coordinators handle high volumes of volunteers and registrations, with deployment options across web and mobile devices for flexible event management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TRS 4.5 (57) VS. [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting Price Contact vendor Starting Price $315 Usage Based, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (57) Ease Of Use 4.4 (1,987) Value For Money 4.7 (38) Value For Money 4.8 (928) Customer Service 4.8 (57) Customer Service 4.8 (860) ## TRS alternatives [4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/86671/TRS-Volunteer-Management/alternatives/) ## FAQs about TRS Overview ### What problems does TRS solve? TRS solves volunteer coordination bottlenecks by replacing spreadsheets, paper sign-ups, and manual status tracking with online registration, shift scheduling, check-in, reporting, and targeted email or text outreach. Volunteer coordinators, nonprofit teams, event managers, and small administrative staffs use it to manage high-volume events, recurring programs, and vendor registrations with less administrative overhead. Answer based on 50 reviews Overview ### Which roles and teams benefit most from TRS? TRS is most used by volunteer coordinators, events teams, and operations leaders who manage scheduling, staffing, and day-of logistics. Nonprofit directors, owners, and executives rely on it for oversight and resource planning, while account managers and program coordinators use it to keep assignments organized and communication consistent. Answer based on 49 reviews Overview ### What company size and specific industries is TRS built for? TRS is designed for professional event managers and businesses of all sizes that run volunteer-driven events. It fits organizations in events, hospitality, nonprofit, community, and similar sectors that need support with planning, scheduling, ticketing, registrations, social media promotion, and reporting. Features and Usability ### What are the key features of TRS? TRS includes core event and volunteer management features such as event registration, online payments, volunteer sign-up, shift scheduling, self check-in, and reporting. Differentiators include customizable forms and fields, email and text communications, repeat-event site cloning, and Excel export, which support recurring events and large volunteer programs. Answer based on 36 reviews Getting Started and Support ### What training and onboarding options does TRS offer? TRS provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and setup. Answer based on 3 reviews Getting Started and Support ### What customer support options does TRS offer, and how do users rate the experience? TRS offers 24/7 live rep support and chat. Users generally describe support as responsive, helpful, and easy to reach for questions, training, and setup guidance, with several noting quick replies by phone or chat. A few reviewers mention slower responses through support email and prefer the earlier account-manager approach. Answer based on 30 reviews Features and Usability ### How well does TRS work for managing events? TRS handles event management well for volunteer-driven and repeat events, with flexible setup, scheduling, and communication tools. Event teams value the ability to copy past events, manage staff and registrants, and adjust details quickly, though some organizers want more customization for specific event flows and niche requirements. Answer based on 18 reviews Features and Usability ### How easy is the registration process in TRS? TRS makes registration straightforward for many events, especially volunteer sign-ups, repeat attendees, and payment collection. Admin teams like the organized database, reporting, and communication tools, but group registrations, approval-based workflows, edits after checkout, and registrations for people without email can take extra steps and create confusion. Answer based on 18 reviews Features and Usability ### Is TRS easy to use for admins and registrants? TRS feels easy to use for both administrators and registrants, with a clear setup process and simple navigation. Event coordinators, volunteer managers, and repeat conference teams like the learnable back end, reusable templates, and accessible reporting, though some users want more visual customization and simpler handling of certain advanced tasks. Answer based on 17 reviews ## Features AI summary Based on 3,861 Ticketing reviews Capterra data shows that buyers of Ticketing software rank the following features as their top priorities: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) TRS includes **Online Registration** and **Online Registration**, giving teams a practical way to collect attendee details and manage sign-ups through a digital process. However, it does not offer **Event Ticketing**. Its support for **Online Registration** helps businesses handle registrations more efficiently, keep participant information organized, and provide teams with a clearer view of event demand. Contact Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Registration Management 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Attendance Tracking 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Customizable Forms 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Event Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings TRS 30 features ### All Features - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Tracking: A list of registered participants - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Registration: Online registration for classes - Contact Management: Manage, organize, and store contact information - Customer Data Management: Searchable repository of information about clients - Customizable Forms: Customize contracts and forms to collect specific information - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Group Registration: Register a group/batch of attendees - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Membership Management: Database of members to track personal information of individuals and families - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Seating Map: For selection of seat at booking or check-in - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.3 (38) 4.3 Based on 38 reviews ## Pricing Value for money 4.7 (38) ### Starting price Free trial not available Value for money 4.7 (38) 4.7 Based on 38 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (57) 4.8 Based on 57 reviews ## User reviews Overall rating 4.5 Based on 57 reviews Filter by rating 5(33) 4(23) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent ML Marcie L. Owner Events Services ### "Wonderful company and product! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2025 I've used TRS for managing volunteers, scheduling staff, and selling custom tours for events for over a decade now. \[sensitive content hidden\] and her team are always helpful and go above and beyond to ensure we're happy with the process and the site for accomplishing our event goals. Pros Getting started is simple, the site is user friendly and easy to build and manage. The TRS team are always approachable and happy to guide me through the build, custom reports, and everything in between! Cons There are limitations on what can be customized as far as layout and graphics for the desktop website and mobile site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sue W. Consultant Hospitality ### "TRS - a Winner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 Positive! I would use this software again and recommend it to others. Thank you for designing this for us. Pros It was designed for our needs. It made having 350+volunteers and over 700 time slots manageable. Set-up was logical and easy. Cons It took me a little while to navigate the help desk instructions. Once I understood, they were a big help Reasons for choosing TRS It was the best product for the investment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Dionne W. Volunteer Committee Chair Hospitality ### "CIAA Basketball Tournament Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2025 My overall experience has gotten better with TRS. What makes it a five start is \[sensitive content hidden\]. She has been the best to work with. Her accessibility and timeliness with responding is outstanding. She has taught me a lot and I know there's more to learn. \[sensitive content hidden\] is AMAZING! Pros Once you get to learn TRS it's a great tool. There are so many features and way to get the information needed for your project. That's what I like the most. Cons I don't believe I have a least but It's my hope you can use the Check-in Feature for volunteers that pick up their details and uniforms prior to the actual day they volunteer. This way we can keep track in TRS and not on paper. From what I understand, this feature only works if they are checking in on the day of their shift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Nikki S. Associate Hospitality ### "TRS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 11, 2025 I have had a wonderful experience working with the TRS team. Between their helpful FAQ and video sections for easy questions and availability to jump on a call to solve for unique scenarios, the team has been a pleasure to work with. Pros What I like the most about working with TRS is the high level of customer service provided. Each event has unique registration needs, and TRS works with clients individually to craft a platform that is successful for their event. I appreciate the time and dedication to solve problems and create solutions for our clients. Cons One area of improvement I would offer would be the overall look of the platform. Especially on mobile, the platform can look dated in terms of fonts and customization opportunities for bodies of text. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IP Irene P. Events Coordinator Mining & Metals ### "TRS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2025 Pros The platform is user-friendly and intuitive, making it easy for new volunteers to navigate without any issues. Cons Given the many features in TRS, scheduling a meeting with the support team for a guided tour can be helpful in focusing on the essential tools you'll need to use in your organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Anna P. Events Coordinator Hospitality ### "TRS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2024 We have had a great experience using TRS to register vendors, parade participants, volunteers, and more! Pros It is a great way to collect registration information and take payment in an organized database. Cons It can be tricky to learn at first, but once you do a training or spend time with the system it becomes second nature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Reilly H. Event Coordinator Sports ### "Greater Cleveland Sports Commission & TRS " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2024 My experience using the TRS platform has been spectacular. The incredible customer service and consistency in software leaves me and my robust volunteer community at ease. For anyone looking to manage volunteers, I'd strongly recommend looking at this software. Pros The first pro of the myTRS software is the registration reports. The ability to pull reports and get the information you need in a timely manner is incredible. The email & texting features of this software make it easy to communicate with registered volunteers. For an organization who uses repeat volunteers, I'd recommend this software. The individual sites and similar sign-up process leaves frequent users at ease. The simplicity of adding features such as a background check and liability waivers is a plus. Cons A con about the TRS software is the difficulty to create group registrations. Having to create a completely different registration category adds an additional step in the backend process. Additionally, when a person signs up for one registration type, they are unable to go back and change this unless they cancel and restart the registration process. Reasons for choosing TRS Incredible customer service and longstanding partnership Greater Cleveland Sports Commission has with this organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tyler S. Project manager Events Services ### "TRS to the rescue" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 12, 2019 Pros The ability to track hundreds and thousands volunteers times, roles, responsibilities is game changing. It has helped us on many events track the volunteers we have and use. Cons At times it can be clunky and thought to get around but I’ve yet to find a better option Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2019 Thank you, Tyler. AN Anonymous User National Events Intern Sports ### "Amazing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2018 This system helped me recruit, organize, and manage my event and all of its volunteers. It provided USA Diving a stress-free way to manage 100+ volunteers over the course of our 7-day event. Pros The thing I liked the most was the amount of information that I had access to. This made my event run extremely smooth. Cons There was nothing that I disliked while using MyTRS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2018 Taylor, thank you! We look forward to working with you again! CM Chelsea M. Social Media Coodinator ### "Helps events run super smoothly! " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 26, 2018 Pros It's so nice to be able to copy pages and events without much hassle. The best events I've worked on have used this. Cons Sometimes it can be a little confusing especially for newbies. But customer support has never been an issue and now I'm a pro. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2018 Thank You Chelsea! I hope we can assist you again in the future. [View all Reviews](https://www.capterra.com/p/86671/TRS-Volunteer-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.