--- title: "Paylocity Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paylocity Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/86714/WebPay/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Paylocity Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paylocity ## What is Paylocity? Tired of juggling disconnected systems for HR, Finance, and IT? Wasted time and manual work slow your business down. Paylocity is the one unified platform that brings it all together. We connect your people, processes, and data in a single, modern system. Automate tedious tasks, from onboarding and payroll to spend management and IT. Break down silos so your teams can collaborate better and make smarter decisions. Our platform gives you the clear insights you need to stay agile and drive real results. For HR, it means less paperwork and more time for your people. For Finance, it's better control and visibility over spending. For IT, it's streamlined processes and secure data. Stop the inefficiencies. Start unifying your business with a platform built to move you forward, together. Paylocity helps you spend less time on tasks and more time driving growth. ## What is Paylocity used for? [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Overall rating Based on 1,980 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 4% Pros & cons Intuitive and accessible interface Centralized team coordination tools Frequent technical glitches Limited and complex reporting Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Workforce Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Paylocity alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (4,318)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (3,080)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/86714/WebPay/alternatives/) ## FAQs about Paylocity Overview ### What problems does Paylocity solve? Paylocity solves disconnected HR and payroll workflows by centralizing payroll processing, timekeeping, benefits, onboarding, performance reviews, and employee records. It reduces manual payroll calculations, timecard corrections, tax filing tasks, and duplicate data entry while giving employees self-service access to pay stubs, PTO, and tax documents. HR teams, payroll managers, finance leaders, and growing organizations benefit most. Answer based on 1417 reviews Overview ### Which roles and teams benefit most from Paylocity? Paylocity is most used by HR leaders, HR generalists, and HR coordinators managing employee records, onboarding, benefits, and workforce administration. Payroll managers and specialists handle pay processing and compliance tasks, while controllers, accountants, and CFOs review labor costs, payroll data, and financial reporting. Office managers and executives oversee day-to-day workforce operations. Answer based on 1962 reviews Overview ### What company size and industries is Paylocity built for? Paylocity is designed for small to large businesses, with small businesses representing 68% of reviewers and nonprofits leading industry use at 7%. It serves healthcare, retail, restaurants, manufacturing, financial services, education, nonprofits, and franchises; hospital and health care also accounts for 7% of reviewers, while construction represents 5%. Answer based on 1977 reviews Features and Usability ### What are the key features of Paylocity? Paylocity includes payroll management with direct deposit, W-2 preparation, and payroll reporting; employee records and onboarding through its employee database; and time and attendance tracking for accurate pay. Employees can use the self-service portal and mobile access to view or update information. It also supports customizable reporting and analytics, and covers Tax Compliance and Compliance Management. Answer based on 541 reviews Integrations ### Which third-party tools and platforms does Paylocity integrate with? Paylocity integrates with Employee Navigator for benefits and payroll data, NetSuite for general ledger synchronization, and Indeed for applicant information. Its catalog supports over 50 integrations, including BambooHR, Checkr, BigQuery, Azure Portal, 7shifts, and Bullhorn, covering HR, background screening, analytics, cloud, scheduling, and staffing workflows. Answer based on 117 reviews Getting Started and Support ### How easy is it to onboard and train a team on Paylocity? Paylocity is easy for most employees, managers, and nontechnical users to learn, with intuitive self-service tools and familiar workflows. It offers live online training, webinars, videos, and documentation. Administrators and payroll teams generally need more time for configuration, reporting, and advanced modules, especially during implementation. Answer based on 217 reviews Getting Started and Support ### What customer support options does Paylocity offer, and how do users rate the experience? Paylocity offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe representatives as responsive, knowledgeable, and effective at resolving routine questions, with helpful self-service articles. However, experiences vary for complex or escalated cases, where some users report slower follow-up, inconsistent guidance, and changing support contacts. Answer based on 681 reviews Security ### How does Paylocity handle data security and access control? Paylocity uses credential-based logins, challenge questions, and text-based additional verification to control account access. Administrators can have restricted access to policies and other critical items, while organizations may control employee access. Reviewers report frequent password resets, lockouts, repeated verification prompts, and limits on administrators managing security permissions. Answer based on 53 reviews ## Who uses Paylocity? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible interface 86% positive reviews out of 480 Most reviewers indicate ease of use, highlighting simple navigation and quick access to essential HR functions. Joery M. HR Assistant, 201 - 500 employees. "Paylocity is extremely user-friendly, making it easy for employees and managers to navigate and search for items." Frequent technical glitches 74% negative reviews out of 293 Most reviewers report bugs and issues, including system errors, slow performance, and inconsistent data synchronization across modules. Suraj D. Payroll Auditor, 1,001 - 5,000 employees. "The Time & Labor module can be challenging and sometimes glitchy, causing delays and extra work for payroll." Centralized team coordination tools 87% positive reviews out of 179 Most reviewers describe team collaboration as streamlined, with centralized access to HR resources and responsive support. Lilly D. Facilities Coordinator, 51 - 200 employees. "We started using it 5 months ago and it has helped our team stay in the loop much better and keeping track of everyone's hours all in one place" Limited and complex reporting 45% negative reviews out of 247 Some reviewers describe reporting as difficult to customize, requiring manual effort and additional support for tailored data. Katie D. Administrative, 51 - 200 employees. "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows." Comprehensive time management features 86% positive reviews out of 124 Most reviewers find time and attendance tracking reliable, simplifying PTO, hours, and benefit management for teams. Marc H. Director of Human Resources, 51 - 200 employees. "Time tracking is a breeze and has streamlined our processes." Challenging implementation process 46% negative reviews out of 87 Some reviewers find implementation problematic, citing miscommunication, lengthy timelines, and unresolved setup issues impacting adoption. ## Features AI summary Based on 18,203 Human Resources reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Paylocity supports all three of the features reviewers rate most highly: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process payroll accurately, pay employees on time through direct deposit, and review payroll data for better oversight and decision-making, allowing teams to manage payroll operations with greater efficiency and confidence. Payroll Management 4.5 (826) 87.89% of 826 reviewers that rated this feature as important or highly important Paylocity offers streamlined payroll processing, integrating time tracking, tax calculations, and direct deposit. Users think it saves time, reduces manual errors, and provides easy access to payroll data, though some mention occasional import errors and desire for smarter auditing options. Direct Deposit 4.8 (498) 86.55% of 498 reviewers that rated this feature as important or highly important With this capability, you can receive pay quickly and securely, set up multiple accounts, and manage deposits easily. Reviewers appreciate the timely payments, flexibility to edit bank info, and reduced need for paper checks, though some find setup confusing at times. Payroll Reporting 4.4 (383) 83.55% of 383 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.3 (324) 83.95% of 324 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.7 (363) 84.02% of 363 reviewers that rated this feature as important or highly important Automatically create and distribute W-2/1099 tax forms to employees. Employee Database 4.5 (727) 85.83% of 727 reviewers that rated this feature as important or highly important This aspect helps you keep all employee records organized, searchable, and up-to-date. Reviewers appreciate easy access, reporting, and compliance support, though some mention occasional data sync issues and wish for more integration between payroll and HR data. Paylocity 206 features Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Collect data and compile reports to stay in compliance with Affordable Care Act requirements Software specialized for schools (K-12 & Post-Secondary) Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatic update of information / software Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Researching and validating a person's criminal, educational, job or financial records Software's ability to perform similar action on multiple similar files simultaneously Compare key metrics for the business against prominent players in the industry Delegate benefits administration to third party vendors Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Track the list of items required to be billed/invoiced to clients Supports learning paths that combine in-person classes with online/virtual courses Capability to use a search engine via operators like AND, NOT, and OR Create budgets based on historical data and future projections Tools that allow users to create and publish courses and course material/content Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Organize and group data or items based on various criteria Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Track and ensure employees obtain necessary skill sets/certifications Communicate using direct chat or messages within the system Print paychecks issued to confirm payment of wages or salary Track employees' arrival and departure timings for payroll purposes Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Manage and track credit cards that are distributed to employees to use for authorized business expenses Software specialized for corporate use Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Financial system that helps create and manage physical/digital credit cards and track transaction activities Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Connect to big data sources Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Determine what amounts employees should contribute towards their benefits from each paycheck With this capability, you can receive pay quickly and securely, set up multiple accounts, and manage deposits easily. Reviewers appreciate the timely payments, flexibility to edit bank info, and reduced need for paper checks, though some find setup confusing at times. Set up and manage short and/or long term disability insurance benefits Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digital forms that are shared and accessed online Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks This aspect helps you keep all employee records organized, searchable, and up-to-date. Reviewers appreciate easy access, reporting, and compliance support, though some mention occasional data sync issues and wish for more integration between payroll and HR data. Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Tracks metrics that provide insight into how a user interacts with any interface or product Plan, pay and track business related expenses. Monitor and record expenses such as purchases or charges incurred Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Track employee time off under the family and medical leave act (FMLA) Software specialized for accountants and accounting firms Compatible with mobile devices Designed for small businesses Form predictions based on past and present data/trends Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Track student's scores and grades on course materials Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Set up and manage health savings and flexible spending accounts for your employees Document completed by employee to assist with career and personal development to reach short term and long term goals Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Designed to be used by internal recruiters or HR hiring managers Movement of employees across roles within the same company Create and track interviews with a reminder system Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Create, share, and manage the distribution of job descriptions/duties Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Predict labor requirements based on past and present data/trends Students can access materials and communicate with instructors via their online student profile Facilitate training materials that help employees grow and progress in their positions Designing course materials to be completed in a sequential order for personalized learning purposes Manage and track employee attendance Set up and manage life insurance benefits for your employees Communicate using messages within the system Log miles driven for tax deduction or reimbursement purposes Mobile access gives you the flexibility to clock in, view pay, and request time off from anywhere. Some users say it’s convenient and user-friendly, but others wish for more admin capabilities and note occasional login or interface inconsistencies. Notifications via mobile devices Access the system via a mobile application Access for students to complete learning materials on mobile platforms Scan and upload receipts to a central database using a mobile device Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and support multiple locations Pay employees in multiple states with correct tax deduction amounts in each Identify, track, and respond to negative feedback Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Provides real-time feedback and assessments on employee performance, skills, and accomplishments Track/log the amount of time employees worked per job using a timer Track employee and task times using internet connection Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students Manage and record overtime hours for hourly employees Paylocity offers streamlined payroll processing, integrating time tracking, tax calculations, and direct deposit. Users think it saves time, reduces manual errors, and provides easy access to payroll data, though some mention occasional import errors and desire for smarter auditing options. View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Peer/teammate feedback and review on individual's performance Allows employees to praise one another in a social network-like feed visible to the whole organization Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Tools to find, assess, and hire suitable candidates for a job within an organization Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Set up and manage retirement benefits for your employees Follow the progression of a task associated with performance reviews Set & manage permission levels based on user roles and restrict access to only authorized individuals Assign and distribute work schedules to individual employees or teams within an organization Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Securely stores data to prevent data loss or breaches An individual's evaluation of his or her own strengths, weaknesses, and skills You gain control to manage personal info, pay stubs, benefits, and time off independently. Reviewers appreciate the convenience, customization, and reduced HR workload, though some say initial navigation and login can be confusing for employees. Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Managing and trading shift details between employees Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. Planning, tracking and developing internal talent for future key position filling Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Implementation of various strategies to manage tax obligations via planning and maintaining compliance Create tools to measure student retention of learning material and lessons Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Interact with data visualization elements, such as charts and graphs, to drill down into data Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages SaaS, web-based, online deployment Assess skills, outcomes and results using preset metrics and averages Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.3 (1,979) 4.3 Based on 1,979 reviews ## Pricing Value for money 4.2 (1633) [View pricing plan details](https://www.capterra.com/p/86714/WebPay/pricing/) Paylocity Custom Quote Available It includes: - Automated and Custom Payroll Workflows - Global Payroll Support for 100+ Countries - Digital Expense Management - 30+ Payroll Audits with Automatic Alerts - Accurate, On-Time Tax Filings - Flexible on Demand Payment Options - Expert Support with Wage Garnishment Managed Services Value for money 4.2 (1,633) 4.2 Based on 1,633 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Connecteam](https://www.capterra.com/p/153140/Connecteam/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Motive](https://www.capterra.com/p/138669/Motive/)[ 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[ Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (1707) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (1,707) 4.1 Based on 1,707 reviews ## User reviews Overall rating 4.3 Based on 1,980 reviews Filter by rating 5(1026) 4(696) 3(188) 2(39) 1(31) Mentioned topic Sorted by most recent JS Jenna S. VP HR Chemicals ### "Great for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 20, 2026 Overall, our experience has been very positive. For where our organization is at today, Paylocity has been the perfect fit. Pros Two big things for me: 1.) I can always get ahold of a human if there is an issue. I did not have that with my previous provider and trying to get someone to talk thru an issues was near impossible. With Paylocity, I can always get support. 2.) Customization - I like the ability to pick which modules a la carte. There are some modules that our organization is not using yet because the size and maturity and there are modules that I live in every day. With Paylocity, I have the ability to pick and chose which modules I want to pay for based upon what I plan to use. Cons Some of their modules are still under development. For example, their compensation module with market pay data has improved, but hasn't gotten me the market data and visibility that I would like. I do appreciate that their product development teams are constantly enhancing the platform. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Exiting PEO - we were planning to stay with ADP but wanted to explore other options after poor customer service. Alternatives considered [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing Paylocity Cost, services, ability to customize, ease, speed of implementation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shelley B. Human Resources Manager Chemicals ### "Best Platform Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2026 By far, this is the best platform I have used in my years as an HR Manager. The system is intuitive, efficient, and has made managing HR processes significantly easier. The user experience is straightforward, and the tools provided have helped streamline day-to-day tasks while improving overall productivity. I appreciate the thought and effort that has gone into developing a platform that truly supports HR professionals. Thank you for providing such a reliable and effective solution. Pros The ease of navigating through Paylocity has made many of our day-to-day tasks much more efficient. Payroll processing, garnishment management, and new hire setup are all straightforward and easy to complete. The system is intuitive, and information is easy to locate, which helps reduce the time spent on administrative tasks. Compared to other platforms I have used, Paylocity is significantly easier to navigate and manage. Its streamlined processes and user-friendly design have made a positive impact on our overall workflow. Cons One area where I believe Paylocity could improve is customer support continuity. While the customer service team has consistently provided excellent assistance whenever I have reached out, I would appreciate having a designated customer service representative assigned to our account. Having a regular point of contact who is familiar with our organization and history would help streamline communication, provide greater consistency, and make it easier to address questions or concerns efficiently. The overall support experience has been very positive, but a dedicated representative would make the service even more valuable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Amy B. Assistant Registrar Education Management ### "Paylocity - Excellent Employee Managament System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2026 My overall experience with Paylocity has been great. Compared to other employee management systems I have used, Paylocity is very easy to navigate. Pros I have been very pleased using Paylocity as both an employee using the software externally and using the software internally as an administrator. Externally, the software is easy to use and navigate. I have to submit a timesheet bi-weekly and the software makes it very easy to complete my hours and submit to my supervisor. I also appreciate being able to see the organizational chart breakdown of our organization, as it helps me ensure I am following the appropriate chain of command. Additionally, changing my direct deposit has never been easier. I used to have to submit a paper form to our front office admin; however, now all can be done in the app itself. Very convenient! Internally (as an administrator of the software), I can easily manage our LMS, onboarding, and job postings. Having a catch-all for all of these processes is much more efficient for my work. If I ever have any questions, the customer support team of Paylocity is always there to help. Cons The only thing I wish was easier in Paylocity is ensuring my employees have push notifications that their reviews are available to review and sign. It was a little difficult to figure out the configuration to tell employees to enable to ensure they were notified of their reviews. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Diane M. Senior Payroll Administrator Computer Software ### "Paylocity continues to impress" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 8, 2026 I've used Paylocity for over 10 years and keep coming back to this system. I have replaced other HR/Payroll systems with Paylocity because the technology and user interface is superior to other systems. Pros What I like most about Paylocity is ease of use, reliability and continuing enhancements. I've used most of the modules at this time and it really does it all. Cons Not a single source database so service can be siloed. It can be frustrating when the service reps point fingers at others within their own organization because HR doesn't understand Payroll doesn't understand Benefits doesn't understand Time & Labor and how it all interacts in the real world. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EC Emily C. VP of HR Hospital & Health Care ### "Ever Evolving HRIS System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 8, 2026 Overall, I enjoy Paylocity. I think it is a competitive HRIS system that meets the needs of our business with 150 employees. We utilize multiple modules with Paylocity including HR & Payroll, Performance, Time & Labor, Learning, and Onboarding. The system is consistently updating and adding features which make it's functionality better with each update. It's easy for both admin and employees to use and visually, it is very appealing. I also like the data trends that the system provides for admins. It is extremely insightful in terms of onboarding, turnovers and more. Pros I like that this system/software is constantly evolving. There are always improvements that are either being worked on or implemented. I would say in comparison to other HRIS systems, it is competitive in terms of what they can offer and the system's functionality. Cons I dislike that customer service representatives are not always knowledgeable about the system. There have been times where I have received misinformation which can be incredibly frustrating. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing Paylocity It was more affordable than alternatives at the time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JP Jasmyne P. HRIS Payroll Manager Hospital & Health Care ### "A Comprehensive HR and Payroll Platform with Room to Improve Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 7, 2026 Overall, my experience with Paylocity has been positive. Having payroll, HR, time tracking, and employee engagement tools in one platform has helped streamline daily operations and improve employee self-service. While complex payroll corrections, custom reporting, and support response times could be improved, the platform has been a valuable tool for managing our HR and payroll needs. Pros What I liked most about Paylocity was having payroll, HR, time and labor, and employee engagement tools in one platform. As an HRIS and payroll leader, I valued the reporting capabilities and automation that helped streamline processes, improve accuracy, and give employees more control through self-service. Cons Some complex payroll corrections and custom reporting required more manual work than I would have liked. I also would have appreciated more consistent support and quicker resolution when issues required escalation, especially around payroll deadlines Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Paylocity offered the best one-stop technology platform within our allocated budget Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reasons for choosing Paylocity Paylocity offered the best one-stop technology platform within our allocated budget Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BC Betty C. Accounting Specialist Accounting ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 5, 2026 Our overall experience is positive. Easy to upload our weekly payroll file, make changes and complete. Pros Paylocity is very easy to use. It is pretty easy to follow along on the process, very information and complete the upload. Cons Wish we had a dedicated representative we could call with questions. The online help isn't always helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. John L. Office Manager Construction ### "I love Paylocity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2026 I really like Paylocity. It is nice being able to clock in and out on the go rather than a traditional time clock. The checks available in the app are a bonus as well. Pros I love how easy it is to look at the paychecks and see the complete breakdown any time I need it. Rather than having to have a paper version. It is also helpful to have a count of my hours. Cons I have not had any issues with Paylocity. I have enjoyed using it and I like how secure it is as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH SUSAN H. PAYROLL ADMINISTRATOR Electrical/Electronic Manufacturing ### "PAYROLL ADMINISTRATOR" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 2, 2026 Overall, our company is especially happy with Paylocity. Their team is most knowledgeable and great with giving assistance when needed. I would like to see on-site training made available with new customer setup. Pros Paylocity offers an awesome customer support group that walks you through any subjects where you might need assistance. I like that most often it is an immediate solution; and if not, the put in a service request that is always completed at some point. Quick and most often knowledgeable responses always. Cons We are having some troubles with Paylocity taking company work flow of multi-state tax setup and reporting. Needs improvement in this area (but manageable). Switched from [pds Software](https://www.capterra.com/p/10045706/pds-Software/) We were on a terrible system when we decided to out source our payroll system. It's been a great system for both Human Resources and Payroll. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Salvatore G. Payroll and HRIS Analyst Performing Arts ### "I work with this software every work day" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 2, 2026 I would say it's like my rating a three star. There are a few things about it that are good, but it also has things that are wrong with it. Pros The customer support is helpful when I have them on the phone. Payroll is easy to process. I like how easy it is to approve request in the system. Cons Paylocity software is buggy, it sometimes works with issues and sometimes it doesn't do anything well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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