# Paylocity Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Paylocity Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/p/86714/WebPay --- # Paylocity Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paylocity ## What is Paylocity? Tired of juggling disconnected systems for HR, Finance, and IT? Wasted time and manual work slow your business down. Paylocity is the one unified platform that brings it all together. We connect your people, processes, and data in a single, modern system. Automate tedious tasks, from onboarding and payroll to spend management and IT. Break down silos so your teams can collaborate better and make smarter decisions. Our platform gives you the clear insights you need to stay agile and drive real results. For HR, it means less paperwork and more time for your people. For Finance, it's better control and visibility over spending. For IT, it's streamlined processes and secure data. Stop the inefficiencies. Start unifying your business with a platform built to move you forward, together. Paylocity helps you spend less time on tasks and more time driving growth. ## What is Paylocity used for? [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Overall rating Based on 1,844 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 4% Pros & cons Intuitive and accessible interface Centralized team management tools Frequent technical glitches Limited and complex reporting Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Performance Management System / 2026 - Talent Management / 2026 - Benefits Administration / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Paylocity alternatives Highest Rated [4.9 (4,792)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (3,962)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (3,040)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/86714/WebPay/alternatives/) ## FAQs about Paylocity Overview ### What problems does Paylocity solve? Paylocity solves manual payroll processing, disconnected HR records, timecard errors, and employee self-service bottlenecks by combining payroll, time tracking, benefits, onboarding, reporting, and communication in one system. HR teams, payroll administrators, finance staff, supervisors, and employees benefit from faster audits, simpler PTO management, mobile access, and fewer administrative handoffs. Answer based on 1493 reviews Overview ### Which roles and teams benefit most from Paylocity? Paylocity is most used by HR teams, payroll professionals, finance leaders, and office administrators managing employee records, payroll, benefits, and compliance. HR directors and generalists streamline onboarding and workforce updates, while controllers, accountants, CFOs, and business owners use it to improve payroll accuracy, reporting, labor visibility, and operational oversight. Answer based on 1824 reviews Overview ### What company size and industries is Paylocity built for? Paylocity is built for companies with 50+ employees, serving mostly small businesses at 68%, followed by midsize firms at 26% and enterprises at 7%. It appears most often in Non-Profit Organization Management and Hospital & Health Care at 7% each, with Construction following at 5%. Answer based on 1839 reviews Features and Usability ### What are the key features of Paylocity? Paylocity includes core HR and payroll features such as payroll management, time tracking, time off requests, employee self service, and customizable reporting. Differentiating capabilities include benefits administration, onboarding, recruiting, and employee communication tools through its mobile app and centralized workforce management workflows. Answer based on 1116 reviews Integrations ### Which third-party tools and platforms does Paylocity integrate with? Paylocity integrates with Employee Navigator, NetSuite, Indeed, Checkr, Slack, QuickBooks Online, BambooHR, and Nectar, with over 80 integrations overall. Common categories include benefits administration, ERP and accounting, recruiting, communication, and employee recognition, with reviewer mentions highlighting payroll, benefits syncing, applicant intake, and general ledger workflows. Answer based on 126 reviews Getting Started and Support ### How easy is it to onboard and train a team on Paylocity? Paylocity offers in-person training, live online sessions, webinars, videos, and documentation, which helps teams get started quickly on everyday tasks. Employees and managers usually adapt fast, especially for payroll, time tracking, and onboarding. Admins often need more time for setup, reporting, and module configuration, and some reviewers wanted more tailored live guidance. Answer based on 215 reviews Getting Started and Support ### What customer support options does Paylocity offer, and how do users rate the experience? Paylocity offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as quick, friendly, and helpful, especially for routine questions and onboarding. Common frustrations include inconsistent answers, longer waits for escalations, occasional continuity issues with account contacts, and slower follow-through on complex cases. Answer based on 674 reviews ## Who uses Paylocity? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 829 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 829 reviews Human Resources 46% Human Resources 46% Administrative 31% Finance & Accounting 10% Health & Medical 3% Others 10% Top industries Based on 829 reviews Non-Profit Organization Management 32% Hospital & Health Care 22% Construction 18% Automotive 14% Other 14% ## Pros and Cons Intuitive and accessible interface 86% positive reviews out of 471 Most reviewers find the platform easy to navigate, reducing training time and simplifying daily HR tasks. Joery M HR Assistant, 201 - 500 employees. "Paylocity is extremely user-friendly, making it easy for employees and managers to navigate and search for items." Frequent technical glitches 74% negative reviews out of 290 Most users report recurring bugs, system errors, and unreliable syncing between modules, causing workflow disruptions and frustration. Suraj D Payroll Auditor, 1,001 - 5,000 employees. "The Time & Labor module can be challenging and sometimes glitchy, causing delays and extra work for payroll." Centralized team management tools 87% positive reviews out of 178 Most users report team collaboration features simplify communication, task coordination, and access to essential HR resources. Shayna A Aquatics Director, 51 - 200 employees. "I love that everything from scheduling to team and task management is on Paylocity!" Limited and complex reporting 45% negative reviews out of 247 Some reviewers indicate reporting is difficult to customize, often requires manual work, and lacks flexibility for unique needs. Katie D Administrative, 51 - 200 employees. "Customizing reports often requires more manual effort than expected, and the system occasionally lacks flexibility for unique organizational workflows." Comprehensive time tracking system 86% positive reviews out of 123 Most users comment time and attendance tracking is reliable, easy to use, and streamlines payroll and scheduling. Marc H Director of Human Resources, 51 - 200 employees. "Time tracking is a breeze and has streamlined our processes." Challenging implementation process 45% negative reviews out of 86 Some reviewers describe implementation as lengthy, confusing, and often requiring significant follow-up to resolve setup issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.5 (754) 87.00% of 754 reviewers that rated this feature as important or highly important Paylocity offers streamlined payroll processing, integrating time tracking and HR data for accuracy. Users think payroll is easy to review, adjust, and approve, but some mention manual entry for bonuses and occasional errors as drawbacks. Employee Database 4.5 (659) 85.28% of 659 reviewers that rated this feature as important or highly important This aspect helps you keep all employee records organized, accessible, and up-to-date. Reviewers appreciate the centralized data, easy updates, and reporting, though some note delays in data syncing between payroll and HR modules. Self Service Portal 4.4 (465) 80.43% of 465 reviewers that rated this feature as important or highly important You gain control to manage personal data, pay stubs, and time off anytime. Reviewers appreciate the convenience and reduced HR workload, but some say initial navigation and login can be confusing for employees. Direct Deposit 4.8 (444) 84.91% of 444 reviewers that rated this feature as important or highly important With this capability, you can quickly and securely receive pay directly into multiple bank accounts. Reviewers appreciate the ease of setup, timely payments, and self-service changes, though some mention initial setup can be confusing for employees. Mobile Access 4.5 (294) 85.03% of 294 reviewers that rated this feature as important or highly important Mobile access lets you clock in, view pay, and request time off from anywhere. Some users say the app is convenient and user-friendly, but others mention limited functionality compared to desktop and occasional login or connectivity issues. Reporting/Analytics 4.1 (445) 85.62% of 445 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Paylocity 206 features Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Collect data and compile reports to stay in compliance with Affordable Care Act requirements Software specialized for schools (K-12 & Post-Secondary) Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Creation, administration, and evaluation of assessments or tests Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatic update of information / software Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Researching and validating a person's criminal, educational, job or financial records Software's ability to perform similar action on multiple similar files simultaneously Compare key metrics for the business against prominent players in the industry Delegate benefits administration to third party vendors Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Track the list of items required to be billed/invoiced to clients Supports learning paths that combine in-person classes with online/virtual courses Capability to use a search engine via operators like AND, NOT, and OR Create budgets based on historical data and future projections Tools that allow users to create and publish courses and course material/content Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Organize and group data or items based on various criteria Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Track and ensure employees obtain necessary skill sets/certifications Communicate using direct chat or messages within the system Print paychecks issued to confirm payment of wages or salary Track employees' arrival and departure timings for payroll purposes Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Manage and track credit cards that are distributed to employees to use for authorized business expenses Software specialized for corporate use Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Financial system that helps create and manage physical/digital credit cards and track transaction activities Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Connect to big data sources Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Determine what amounts employees should contribute towards their benefits from each paycheck With this capability, you can quickly and securely receive pay directly into multiple bank accounts. Reviewers appreciate the ease of setup, timely payments, and self-service changes, though some mention initial setup can be confusing for employees. Set up and manage short and/or long term disability insurance benefits Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digital forms that are shared and accessed online Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks This aspect helps you keep all employee records organized, accessible, and up-to-date. Reviewers appreciate the centralized data, easy updates, and reporting, though some note delays in data syncing between payroll and HR modules. Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Tracks metrics that provide insight into how a user interacts with any interface or product Plan, pay and track business related expenses. Monitor and record expenses such as purchases or charges incurred Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Track employee time off under the family and medical leave act (FMLA) Software specialized for accountants and accounting firms Compatible with mobile devices Designed for small businesses Form predictions based on past and present data/trends Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Track student's scores and grades on course materials Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Set up and manage health savings and flexible spending accounts for your employees Document completed by employee to assist with career and personal development to reach short term and long term goals Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Designed to be used by internal recruiters or HR hiring managers Movement of employees across roles within the same company Create and track interviews with a reminder system Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Create, share, and manage the distribution of job descriptions/duties Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Predict labor requirements based on past and present data/trends Students can access materials and communicate with instructors via their online student profile Facilitate training materials that help employees grow and progress in their positions Designing course materials to be completed in a sequential order for personalized learning purposes Manage and track employee attendance Set up and manage life insurance benefits for your employees Communicate using messages within the system Log miles driven for tax deduction or reimbursement purposes Mobile access lets you clock in, view pay, and request time off from anywhere. Some users say the app is convenient and user-friendly, but others mention limited functionality compared to desktop and occasional login or connectivity issues. Notifications via mobile devices Access the system via a mobile application Access for students to complete learning materials on mobile platforms Scan and upload receipts to a central database using a mobile device Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and support multiple locations Pay employees in multiple states with correct tax deduction amounts in each Identify, track, and respond to negative feedback Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Provides real-time feedback and assessments on employee performance, skills, and accomplishments Track/log the amount of time employees worked per job using a timer Track employee and task times using internet connection Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students Manage and record overtime hours for hourly employees Paylocity offers streamlined payroll processing, integrating time tracking and HR data for accuracy. Users think payroll is easy to review, adjust, and approve, but some mention manual entry for bonuses and occasional errors as drawbacks. View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Peer/teammate feedback and review on individual's performance Allows employees to praise one another in a social network-like feed visible to the whole organization Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Tools to find, assess, and hire suitable candidates for a job within an organization Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Set up and manage retirement benefits for your employees Follow the progression of a task associated with performance reviews Set & manage permission levels based on user roles and restrict access to only authorized individuals Assign and distribute work schedules to individual employees or teams within an organization Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Securely stores data to prevent data loss or breaches An individual's evaluation of his or her own strengths, weaknesses, and skills You gain control to manage personal data, pay stubs, and time off anytime. Reviewers appreciate the convenience and reduced HR workload, but some say initial navigation and login can be confusing for employees. Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Managing and trading shift details between employees Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. Planning, tracking and developing internal talent for future key position filling Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Implementation of various strategies to manage tax obligations via planning and maintaining compliance Create tools to measure student retention of learning material and lessons Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Interact with data visualization elements, such as charts and graphs, to drill down into data Automatically create and distribute W-2/1099 tax forms to employees. Automatically subtract garnishments from wages SaaS, web-based, online deployment Assess skills, outcomes and results using preset metrics and averages Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.3 (1,843) 4.3 Based on 1,843 reviews ## Pricing Value for money 4.2 (1502) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/86714/WebPay/pricing/) Value for money 4.2 (1,502) 4.2 Based on 1,502 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Box](https://www.capterra.com/p/148766/Box/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (1573) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (1,573) 4.1 Based on 1,573 reviews ## User reviews Overall rating 4.3 Based on 1,844 reviews Filter by rating 5(957) 4(643) 3(176) 2(38) 1(30) Mentioned topic Sorted by most recent PB Phoebe B. Payroll Manager Automotive ### "Payroll Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 6, 2026 Overall, experience is great. I would definitely recommend Paylocity to other companies. The positive experiences outweigh the negative experiences. Pros What I like most are the payroll functions. The functions allow to process payroll in real time which pulls over hours worked daily, weekly or for a specific period. Cons The area I like the least is the time frame from customer support - not specifically our current account manager - but from others who help when our account manager is out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Courtney T. HR Manager Hospitality ### "Great Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2026 Overall, we have been very pleased with Paylocity. It is a great system with a great price and great customer service. Pros Where to begin? My favorite thing about Paylocity is the customer support. Every employee I've encountered here seems like they are genuinely happy working for this company. My second favorite thing is the ease of use of the product. We are switching from a different, more difficult to use product. I save so much time not having to teach everyone how to use Paylocity, because it's so easy! Cons There are a few options available for viewing certain things on thier webpage, like employee information. I wish there was just one, so it didn't switch back and forth, but not a huge deal. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) UKG had way too many payment service issues. It was becoming a liability for our company. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reasons for choosing Paylocity Paylocity has ability to integrate with pretty much anything you can think of. If we went with Paycom, it seemed like they didn't integrate with other things as easy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Marilyn D. Agency Insurance ### "Paylocity is the BEST " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2026 Overall, Paylocity has been a valuable solution for our organization, providing an efficient payroll experience and helping us manage workforce needs with confidence. We would highly recommend it to businesses looking for a comprehensive payroll and HR platform. Pros he customer support team has been responsive and knowledgeable whenever we've needed assistance, and the system's automation features have helped minimize errors and save valuable time. Employees appreciate the easy access to pay stubs, tax documents, and personal information through the portal and mobile app. Cons We've had a great experience using Paylocity Payroll. The platform is user-friendly, reliable, and makes payroll processing quick and efficient. Features like employee self-service, direct deposit, tax filing, and reporting tools help streamline our HR and payroll operations while reducing administrative workload. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) Company Decision, change of management overall Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Sophia T. HR Assistant Banking ### "Paylocity - Honest Review Update" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 27, 2026 Not a fan. Not getting any improvements. Had a meeting with our whole service team and our EVP looking for improvements and they have not happened. Pros The community page and wellness reimbursements are still the only two aspects I like about Paylocity. Also that you can have multiple tabs open, however don't try to edit someone's information and have someone else's open. It will change it for the wrong person. Cons Service team is not proactive or attentive at all. There are no subject experts. They all have to go to different SME departments (that aren't customer facing) to get you answers, which takes weeks and months. Switched from [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) Looking for a better product sweet. Not sure we made the right decision. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reasons for choosing Paylocity Wasn't my decision. I liked Paycom more. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YM Yvonne M. Payroll Manger Staffing and Recruiting ### "Refreshing Change After Using a Competitor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 . I used Paylocity at a prior position and had a very positive experience with the platform. After spending several years working with a competitor that was difficult to navigate and less efficient, it really highlighted how much more user-friendly and streamlined Paylocity is. I’m happy to be using Paylocity again. Pros Paylocity is a user friendly program. it is easyt o use for payroll processing. I love the employee self service feature. The tax filing has been very good. Cons Whitle the system allows customization, some system rules or settings are not easily adjustable without vendor assistance. Switched from [UKG Pro](https://www.capterra.com/p/480/UKG-Pro/) The decision to change was made prior to me starting with the company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR devon r. VP Associate Care Banking ### "Good system but customer service is lacking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 27, 2026 Overall, I do still like the system and all the different modules you can purchase. I like when I can do almost everything in one system. Pros I like the system itself and it's easy to use and navigate. It's very user friendly and it's easy to train others on how to use it. Cons Customer service needs to be significantly improved. It takes entirely too long to respond to tickets and resolve them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Justine J. Strategy Marketing and Advertising ### "Great Payment Portal" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 27, 2026 Pros easy to use, not too many steps to track time, usually able to complete the process in about a minute or less. Payment processing is fairly quick as well Cons Dont really have cons; this is my preferred portal over any of the others Ive used thus far and would recommend all companies to use it. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) The company made the switch; it was not my choice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Patrick C. VP Strategy Marketing and Advertising ### "Paylocity does so much more that the name suggests." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 25, 2026 It is the main HR tool within our company and has been for several years. That is because it makes the fundamental of team management easy. Pros The mobile app makes it easy to stay on top of company administration, training, and team communication. Cons The user interface is not as intuitive as I would like it to be, but it gets easier over time. Especially with regular tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jaime C. Sales Development Manager Consumer Services ### "Paylocity - tedious task" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 May 22, 2026 Overall, it worked out fine. I would leave myself time to get it completed and everything from there went smoothly Pros Paylocity had the dates and details of work well displayed. I liked how easy it was to submit hours per week Cons It was extremely tedious to select the same items and have to scroll through pages of ID numbers to find my exact job responsibilities to be compensated for. This took longer than necessary Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User FA Banking ### "Globally restricted but US needs are met" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 18, 2026 Pros I am a user of both the online and app product and find it user friendly although the customization is limited. Cons It's a very US based platform, so global needs might not be met but anything local to the USA it satisfies. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) customization needs were not being met with ADP Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/86714/WebPay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Deel vs Paylocity](https://www.capterra.com/compare/86714-205015/WebPay-vs-Deel)[Rippling vs Paylocity](https://www.capterra.com/compare/86714-172127/WebPay-vs-Rippling)[RUN Powered by ADP vs Paylocity](https://www.capterra.com/compare/86714-185859/WebPay-vs-RUN)[ADP Workforce Now vs Paylocity](https://www.capterra.com/compare/86714-155895/WebPay-vs-WorkforceNow)[Patriot Software vs Paylocity](https://www.capterra.com/compare/86714-116050/WebPay-vs-Patriot-Software)[Paycor vs Paylocity](https://www.capterra.com/compare/86714-133745/WebPay-vs-Paycor-Perform)[Gusto vs Paylocity](https://www.capterra.com/compare/86714-131882/WebPay-vs-Gusto)[Paychex Flex vs Paylocity](https://www.capterra.com/compare/86714-119841/WebPay-vs-Paychex-Flex)[Paycom vs Paylocity](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)[Dayforce HCM vs Paylocity](https://www.capterra.com/compare/86714-205376/WebPay-vs-Dayforce-HCM) [isolved vs Paylocity](https://www.capterra.com/compare/86714-164417/WebPay-vs-iSolved)[Workday HCM vs Paylocity](https://www.capterra.com/compare/66908-86714/Workday-HCM-vs-WebPay)[BambooHR vs Paylocity](https://www.capterra.com/compare/86714-110968/WebPay-vs-BambooHR)[Proliant vs Paylocity](https://www.capterra.com/compare/86714-187093/WebPay-vs-Proliant)[UKG Ready vs Paylocity](https://www.capterra.com/compare/86714-198579/WebPay-vs-UKG-Ready)[QuickBooks Online vs Paylocity](https://www.capterra.com/compare/86714-190778/WebPay-vs-QuickBooks-Online)[Asure vs Paylocity](https://www.capterra.com/compare/86714-159581/WebPay-vs-Payroll-Tax-Management)[UKG Pro vs Paylocity](https://www.capterra.com/compare/480-86714/UKG-Pro-vs-WebPay)[Employment Hero vs Paylocity](https://www.capterra.com/compare/86714-144645/WebPay-vs-Employment-Hero)[QuickBooks Payroll vs Paylocity](https://www.capterra.com/compare/86714-174981/WebPay-vs-QuickBooks)