# Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Paylocity the right Payroll solution for you? Explore 1850 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/86714/WebPay/reviews/ --- Paylocity 4.3 (1850) [View alternatives](https://www.capterra.com/p/86714/WebPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Paylocity Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews AP Ashley P HR ManagerMaritime, 51 - 200 employeesUsed the software for: More than 2 years. “The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce administrative burdens.“ June 10, 2026 SU Stacey U Director of Human ResourcesArchitecture & Planning, 11 - 50 employeesUsed the software for: More than 2 years. “The experience with a new team for our 2026 OE was the most challenging of my career, with multiple errors, workflow issues, incomplete work and many phone calls and emails to reach a resolution.“ February 26, 2026 MR Minhaz Uddin R Financial Analyst- PayrollAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “The platform streamlines payroll and HR processes effectively and helps keep everything organized in one system. While there are occasional usability challenges and minor delays, the overall functionality and support make it a reliable solution for managing HR and payroll needs.“ February 27, 2026 AD Alma D HR GeneralistOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates.“ January 29, 2026 PJ Peyton J Director of OperationsHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Paylocity offers a very user-friendly platform with a wide range of features all in one place, including payroll, time tracking, and HR tools.“ April 1, 2026 KR Kevin R Sr Payroll and Benefits ManagerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee.“ February 12, 2026 Shelly O Direct Support ProfessionalIndividual & Family Services, 51 - 200 employeesUsed the software for: Less than 6 months. “I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you know to be true like if you forget to punch in or out.“ January 31, 2026 MW Maddy W HR GeneralistAccounting, 501 - 1,000 employeesUsed the software for: Less than 6 months. “In our business, time off requests change frequently and having to manually update the balance each time or deleting the request entirely and resubmitting it is frustrating.“ February 12, 2026 ## Showing most helpful reviews Showing 1-25 of 1850 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tammy G. Director of Operations Accounting Used the software for: 2+ years ### "Make payroll and HR easy" January 24, 2026 5.0 It’s been very positive. I haven’t found anything better. They’ve been able to meet all my needs. I’ve added additional modules recently and it was seamless. Pros Really easy to implement and upscale as needed. Saves a ton of admin time. Many different modules to integrate HR functions and simplify compliance. Cons Sometimes it’s hard to gets answers when there is a problem. The sales people change often and can be aggressive. Alternatives considered [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) Reason for choosing Paylocity Better options and price point at the time. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Was not flexible enough for our needs at the time. Review Source Carrie C. HR Coordinator Farming Used the software for: 1-2 years ### "Best Multi-Use HRIS Platform" February 12, 2026 5.0 Great experience with an all-in-one platform that continues to provide more value and access to information for our employees. Pros Separate Modules. You can start small with Time & Labor and HR & Payroll and then later add on modules like Recognition & Rewards or Performance. Peak Articles: Helpful AI and Articles that can provide assistance without having to reach out to a representative. Cons There is a learning curve. Once the Paylocity language is learned, it makes it so much easier to explain what the issue is that you are experiencing when you have to chat with a customer service representative. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paylocity It has the growth potential that we were looking for. Switched from [Alpine Data Solutions](https://www.capterra.com/p/10032137/Alpine-Data-Solutions/) We needed a growth tool that could also assist with ACA compliance. Review Source VR Verified Reviewer FA Banking Used the software for: 1-2 years ### "Globally restricted but US needs are met" May 18, 2026 5.0 Pros I am a user of both the online and app product and find it user friendly although the customization is limited. Cons It's a very US based platform, so global needs might not be met but anything local to the USA it satisfies. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) customization needs were not being met with ADP Review Source JC Jaime C. Sales Development Manager Consumer Services Used the software for: 6-12 months ### "Paylocity - tedious task" May 22, 2026 3.0 Overall, it worked out fine. I would leave myself time to get it completed and everything from there went smoothly Pros Paylocity had the dates and details of work well displayed. I liked how easy it was to submit hours per week Cons It was extremely tedious to select the same items and have to scroll through pages of ID numbers to find my exact job responsibilities to be compensated for. This took longer than necessary Review Source Gunther C. Software Engineer Computer Software Used the software for: 2+ years ### "Easy to Use Time Tracking Functionality" May 13, 2026 5.0 Overall my experience with Paylocity has been great. It is easy to use and very intuitively organized. Pros Paylocity is quick and easy to use, especially in comparison to similar solutions. It makes it very easy to enter and update time spent working and submit requests for time off. Cons I have few complaints, overall paylocity is very good, the one thing I would find useful would be some sort of feature where you can automatically pre-fill your time sheet with some sort of default value based on your regular working hours. Switched from [Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Paylocity offered more functionality that the company was looking for. Review Source Shelly O. Direct Support Professional Individual & Family Services Used the software for: Less than 6 months ### "So user friendly even a grandma can navigate " January 31, 2026 5.0 It was a smoother transition switching from another popular payroll app which i am greatful for. Not a headache at all. The app is easy to navigate and has a lot more features than the other. 100% i like it. Pros I am a grandma i didnt have computer class i had typewriter class so i am not tech savvy at all. I was nervous having to use a new app. However to my surprise navigation of the app is simple. I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you know to be true like if you forget to punch in or out. It gets fixed so fast. Keeping your work hours accurate for the pay period. Cons Putting in for PTO on an emergency and then having it approved only to have it denied right before payday. I wish it would send a notification text saying this was the case so i wasnt shocked at my paycheck. Some of us depend on a certain amount of money on payday and when its 400 dollars short it is a shocker and stresser. Switched from [ADP Workforce Now On the Go](https://www.capterra.com/p/231227/ADP-Workforce-Now-On-the-Go/) Efficiency limited options for staff. They couldnt see their hours for pay period til payday itsself causing lots of work unnecessarily. Review Source David M. Warehouse and Logistics Manager Wholesale Used the software for: 2+ years ### "Paylocity, the payroll and company engagement platform that everyone needs." December 5, 2025 5.0 It has been great. I wouldn't go back to any of the other platforms that I have used before. It is just right for our companies needs. I see us being with Paylocity for a really long time. Pros It is user friendly and easy to use for everyone either on a computer or on a cell phone (Paylocity App). We use it to do company announcements, departmental trainings, payroll, and fun things to get employees involved with company events. Cons I don't have anything negative to say about Paylocity. I have used other payroll and employee communication platforms before and this one is easier to use Switched from [Mosaic](https://www.capterra.com/p/166936/Mosaic/) We switched for better features offered by Paylocity and pricing. Review Source Armando M. HR director Newspapers Used the software for: 1-2 years ### "Paylocity issues" April 15, 2026 3.0 poor. Not happy with the limited training which resulted in having to contact account manager for simple things Pros Ease of use for our employees and the cost associated with the product. Adaptability to our systems company wide. Cons limited training for the end users which resulted in having to contact the account manager numerous times. rushed to get set up Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Better value and thought it would be a better product Review Source DT Dionna T. Chief Officer of People and Culture Retail Used the software for: 2+ years ### "Top Tier in HRIS " April 21, 2026 5.0 My experience was excellent. My associates love it too because they have a way to connect and communicate with other associates and managers Pros Paylocity is the go-to for HRIS systems! It is so very easy to use and the implementation was super easy Cons There was nothing that I felt was not good about the features in Paylocity -best in the game-top tier Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Better value and easy of use especially for the associates Review Source mK melissa K. registrar Medical Practice Used the software for: 6-12 months ### "awesome would highly recommend " June 12, 2026 5.0 i found it easy to use and had no issue...i would recommend this to everyone ..amazing product..have a great day Pros IT IS VERY EASY TO USE. I LOVE THAT I CAN LOOK UP my paycheck. its also nice that everything is easy access to the dashboard. Cons its sometimes frustrating when the app is not working,but it doesnt happen often. its not that bad at all Review Source CG Carol G. Director Human Resources Construction Used the software for: 2+ years ### "Very pleased with switching to Paylocity" February 26, 2026 5.0 What Paylocity offers is great. Every Paylocity employee we have worked with is very nice. My only complaint is our main contact seems to change frequently. Pros The ease of everything being in one place. It's not just payroll, it is training, recruiting and expense reports. We can use it on a desktop or on our phones. The mobile app is great for our employees who are on the road most of the time. Cons Sometimes as an administrator it is not as intuitive as I would like. Some features I don't use all the time. When I do have to use it, I have to re-educate myself on how to do it. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Paycom](https://www.capterra.com/p/130949/Paycom/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Paylocity The ease of use, the features and benefits, the transition, support and future options/add ons. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The lack of features, the lack of support, it was old and not easy to use. It did not have all the features we wanted. The customer service was not good, didn't seem to care. The caring and attention came after we left! Review Source SD Sissie D. Director of HR Non-Profit Organization Management Used the software for: 2+ years ### "Three Times In, and Paylocity Still Impresses" February 26, 2026 5.0 This is my third time working with Paylocity, and I continue to bring it to every organization I join because it delivers the right balance: powerful enough for HR and Payroll, yet intuitive, simple, and accessible for everyone else. Paylocity also consistently enhances its platform in meaningful ways. Most importantly, I’ve always experienced a genuine ‘people‑first’ culture in how you support and care for your employees. Pros I love the philosophy behind everything you do about your product and services. It aligns well with ours. It's designed to support human decisions, not just process transactions. It's usable and intuitive. And it's agile to the changing needs of the clients. Cons While I’m very satisfied overall, I do wish the Performance and Compensation modules were more robust. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[TriNet](https://www.capterra.com/p/192254/TriNet/) Reason for choosing Paylocity Employee engagement focus, bundles, pricing, and truly the strength of every individual we've dealt with from pre-sales, sales, implementation, and continuing customer service support. Love the culture within Paylocity! Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) I've utilized Paylocity in 2 other organizations I've been with and have been quite impressed with the product and especially their customer service. I try to recommend and bring on the platform to any new employer I come in contact with. Review Source JW Julie W. Bookkeeper Education Management Used the software for: 1-2 years ### "Paylocity Review" February 26, 2026 4.0 Overall, we are happy we moved to Paylocity although the learning curve has been a little too steep. It is a constant learning process - learning things you didn't know Paylocity could do and also finding out its limitations. Pros We have saved a lot of time running Payroll. Customer service over the phone or by email is quite responsive. Integrations with other programs have worked well. Cons The onboarding process left us with a lot to learn by ourselves - by trial and error or research and contacting Customer Support. Also, when our agent sent in a ticket to another Paylocity department, it took a while for a response, which was often cryptic and sometimes didn't answer the original question. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Our school board made the decision and Paylocity is fuller-featured than QB Payroll. Review Source KD Kelly D. Director of Managed Services Payroll Management Consulting Used the software for: 2+ years ### "Paylocity is User Friendly" February 27, 2026 5.0 I find Paylocity to be extremely user friendly and easy to use. The support team always answers the phone, even of you cant reach your account Mgr immediately. The knowledge articles provide easy to read, step by step instructions. Communication is timely and supportive. Pros I find Paylocity is very easy to use and learn. Processing payroll is automated and integrated with lots of check and balances. The Preprocessing reports, especially the Comparison report is extremely helpful in ensuring quality assurance. Cons Creating custom reports can be tricky but the Report Writing team is very helpful. Sometimes you receive different answers from different service reps when there is a new feature, for example OB3. Finally, The Comparison report would have much more value if there was a comparison of hours, today's version only compares earnings. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paylocity WFN was cost prohibitive and not as user friendly as Paylocity. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We were interested in adding additional features that QB did not offer. Automation, compliance, integration, tax and HR were all included in one database. Review Source GE Gracie E. Specialist, Human Resources Hospitality Used the software for: 2+ years ### "3 Stars: Okay, Not Great" February 19, 2026 3.0 Frustrating, but good enough. It's unfortunate to give such a lukewarm review, especially when the platform has so much potential, but as-is, it's really just not excellent. Pros Overall it's pretty customizable, so we can create different access levels for all relevant contributors and paylocity doesn't limit the number of contributors you can have. Additionally, some of the modules (performance, recognition, etc.) are pretty intuitive! Cons Customer support is extremely hit-or-miss, and honestly mostly miss in our experience. Additionally, there are a ton of limitations that really haven't been addressed in the 3 years since our company switched to paylocity. Switched from [TriNet](https://www.capterra.com/p/192254/TriNet/) Hindered by the limited features of Trinet software Review Source MR Michelle R. PLANT MANAGER HUMAN RESOURCE Mechanical or Industrial Engineering Used the software for: 2+ years ### "Payroll designed with ease." February 26, 2026 5.0 The support is live and in real time. Pricing is great. User-friendly for admin and employees. It allows everyone in the company to stay connected. I like how at the bottom of time cards you can instantly see benefit balances. Paylocity is constantly making changes for optimal use that employees find themselves doing it with ease. I have a lot less traffic in my office because of their platform. Pros Anytime I have an issue, I can just pick up the phone and get a live representative to immediately help me remedy my problem(s). Cons After leaving work, Realizing, I had forgot to submit payroll again. I have had to turn around and go back to work so I can submit from my desktop. The mobile app does not allow us to perform that function. The other thing that is somewhat cumbersome is pulling reports. It works for very simple reports, but anything beyond simple requires a call to Paylocity for help. Would like to see more user friendly. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paylocity Price was a huge factor. The other thing that sold us was the platform for the employees. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Price was a huge factor. The other thing that sold us was the platform for the employees. Review Source KW Korinne W. Director of HR and Asst Practice Administrator Medical Practice Used the software for: 2+ years ### "A VERY Satisfied Customer!!" February 26, 2026 5.0 I have used 3 other HR Platforms prior to finding Paylocity and I will NEVER use another. Their customer service is A++, very knowledgeable with prompt attention to any matter. One important aspect of having a company like Paylocity is "trust", I have a lot of trust in the company as a whole. They stand behind their product. I have been with Paylocity for 5 years and continue to be a satisfied customer. They continue to add features across all areas ie: Payroll, HR, Community etc. I would highly recommend Paylocity! Pros Paylocity's customer service is excellent. All representatives are very knowledgeable and well trained. If I call with a question or send an email it is promptly addressed. I love their new streamlined Payroll process. It is user friendly and they have a variety of integrations available. Paylocity also has a wide range of reports that you can run or customize. Time and Labor serves our 3 office locations well and is easy to use and integrate into Payroll. Cons I am 100% satisfied with the features I use though Paylocity. I do not have the need to utilize some of the modules like workflows, performance or recruiting, so I cannot give an intelligible review on those modules. Personally, I do not have any cons to list for what I use Paylocity for, they meet all of our needs and more! Alternatives considered [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Reason for choosing Paylocity Once I spoke with Paylocity, I made the decision to switch right then and there. Great Sales rep! Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Initially, I never LOVED the product of Complete Payroll, it was always lacking on HR end. BUT what made me really leave BambooHR was that THEY made an error when they put us on a monthly tax schedule vs bi weekly and it cost us $10k in penalties. They did not take ownership of their mistake even though their representatives initials were logged as having entered the information. At that point, I lost confidence and trust in them. We did stay with them for some time, but that experience soured how I felt about working with them. Review Source DR Dianne R. Human Resources Manager Banking Used the software for: 2+ years ### "Thumbs Up - Definitely worth the investment!" January 30, 2026 5.0 Overall experience has been positive. Every HRIS has its pain points, but I would recommend Paylocity with no hesitation. Pros Overall ease of use. If you take advantage of their other offerings - Benefits Enrollment, Compensation, Performance Management, Employee onboarding, posting HR Events, to name a few - it is like a one-stop shop. Customer Support Teams have improved over the past 12 months with their knowledge of the product. Cons More flexibility with the Compensation module, where we can create our own compensation statement. There is minimal flexibility. Also we have a vendor management program that requires us to get documents, for example, Certificates of Insurance. It can take me weeks to regain access causing much unneeded frustration. Alternatives considered [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[Kronos HR](https://www.capterra.com/p/10033938/Kronos-HR/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Paylocity Loved all of the features and add ons that were offered. Customer Service references rated very high. Review Source KH Kayla H. Payroll and Human Resources Manager Hospital & Health Care Used the software for: 2+ years ### "Great HRIS software! " February 4, 2026 4.0 Our overall experience with Paylocity has been very positive. Paylocity has helped to minimize our time spent doing payroll and HR tasks because the programming is very efficient. We highly recommend Paylocity as an HRIS for all companies. Pros Paylocity is a very user friendly platform. It was a seamless transition to integrate Paylocity into our company. As an HR and Payroll Manager, I have everything I could possibly need and more available to me with the various components of the software. I have found the custom reporting options to be extremely helpful and have saved me a lot of time. Anytime I have a question, the service team is great at providing support and are very knowledgeable. Cons It has only happened a few times in 5 years, but there has been poor communication with changes at times which can be frustrating. I also wish that some of the components of the software were available at a lower cost, so that we could benefit from them. As a non-profit company, we have had to chose the most valuable aspects of the software because of pricing per employee. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Paylocity We choose Paylocity over Paycor because of the pricing and the ease of use. Review Source GH Ginger H. HR Manager Machinery Used the software for: Less than 6 months ### "If you aren't using Paylocity for your HRIS, Benefits and Payroll, you are missing out!" January 29, 2026 5.0 Overall, I'd say my experience with Paylocity has been nothing but great. I find the ease of use, reporting and task management are great. Pros I find the Paylocity portal to be easy to navigate and helpful prompts. The platform seems to be well thought out. I have had great customer support since joining there HR team October 2025. Cons It would be helpful when a new user is added to the account that the account manager makes contact with that new person to learn their role in the platform and give them a learning plan. Paylocity offers great L & D but can be a little overwhelming when you first jump into the platform. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) see above for more information. I'm uncertain what platform was used prior to going to Paylocity, but they have been on Paylocity for several years. Review Source LR Loretta R. Civil Deputy - HR Department Government Relations Used the software for: 1-2 years ### "Paylocity HR & Payroll removes the stress from single person department!" February 12, 2026 4.0 Moving the department into 20th century has been excellent. The department as a whole is enjoying the platform and ease of use. Administration enjoys the reporting capability and the information that can be gathered so quickly. Pros After a full year using Payloicity, my role as one person HR department is easier. Customer support is excellent. Being able to answer employees questions regarding pay and leave is easier than using the old spreadsheet and DOS based payroll system. All the reports which have been set-up and the new options which I'm discovering make the job easier and more pleasant. Had been looking forward to retirement; but, may stay a few more years now. Thanks Paylocity! Cons Starting the process, as a one person department it was demanding to get regular task completed and give attention to needs of Paylocity team. I felt rushed and unheard. Now in year two, we are having to make corrections - not ideal; but, working the process. Set-up team was not as knowledgeable in governmental projects as we needed them to be - this did get corrected as we went along. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Paylocity Able to answer our concerns regarding taxability more satisfactorily. Sales staff was more accessible. Integration with current system and other platforms we had in place were easier. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) They were not able to handle our employment tax situation. Either pension or social security is taken from employees' deductions, depending on their status. Bamboo could only handle one or the other. Review Source KR Kevin R. Sr Payroll and Benefits Manager Computer Software Used the software for: 2+ years ### "Mostly good with one big pet peeve" February 12, 2026 4.0 Mostly positive though they rotate various representatives at seemingly random intervals. Some will introduce themselves while others you discover when needing help. It would be nice if my payroll rep would stay with me longer than the short spans I'm currently experiencing. Pros Full featured - I can put most everything under one "roof". This makes administration and integration easier as well as making access more convenient for employees. Cons My biggest pet peeve with Paylocity is the inability to change an employee's ID - this should be updateable but appears to also be Paylocity's internal unique identifier for each employee. Also needing improvement - handling of time off between T&L and HR & Payroll. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Paylocity Paylocity was recommended by a consultant as having integration capabilities. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Outgrew QBO's payroll system. We had more employees than it could handle. Review Source BL Bethany L. Chief People Officer Hospitality Used the software for: 2+ years ### "Value vs Results Can't be Beat" February 2, 2026 4.0 Every system has its pros and cons but with Paylocity the pros far outweigh the cons. They are also continually developing the system in positive ways which makes me optomistic that they will develop into an even better system over time. Pros As an HR Consultant who uses all the HR systems out there, Paylocity is the one I recommend the most. The functionality for its price point can't be beat and can be used as a true "all in one" system without the need for supplemental systems. It is also relatively user-friendly. Cons I wish they offered more functionality in the employee app (ex. ability to update direct deposit and sign off on reviews). I also wish the format of the reports was more friendly to filtering and pivot tables. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Paylocity Cost and functionality far outweighed the other options being considered Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Paycom kept raising our cost the more we grew so it became unsustainable, we needed a HRIS partner to grow with long-term. Review Source KL Kara L. HR Generalist Warehousing Used the software for: 1-2 years ### "HR Generalist " February 12, 2026 5.0 I am huge Paylocity fan! I will also suggest your team with my other HR connections. I am looking forward to the new features, training and adding more employee reward services. Pros The constant improvement. The verification process gets easier and more efficient over time. I enjoy the report tracking and analytics! Cons Some reporting is only offered with a PDF results. I prefer these reports to be in either excel or CSV to be able to filter sections for clean results. Alternatives considered [PayCore Smart Routing](https://www.capterra.com/p/191999/PayCore-io/) Reason for choosing Paylocity Better pricing, we were looking forward to working with \[sensitive content hidden\] (part of your former employee who my director met at an HR conference) Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Customer Service, no automation, no training, no communication from either the company or our account manager Review Source AP Amy P. Coordinator of Pastoral Services Non-Profit Organization Management Used the software for: 2+ years ### "Help needs help" January 29, 2026 5.0 I'd recommend it for sure. I do not like the help options but it's otherwise user friendly. To be clear, if I reached out for help I would get it. I just have trouble using self service help. Pros I think it's more user friendly than other programs I've used. It seems more up to date. Some other programs I've used seem outdated. However, I haven't used that many to compare. Cons I do not think searching for help on topics is easy. In fact, I think it's hard. I never seem to find the topic I'm looking for and I get too many similar options. I spend a lot of time reading over stuff I don't need. Additionally, when I do find instructions they aren't always for the version I have. The instructions don't match up with what I have on my screen. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We went to Paylocity at a company level. Note that we used ADP before but not sure if I selected the right one above. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.