# Page 28 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Paylocity the right Human Resources solution for you? Explore 1820 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1820)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 28 - Reviews of Paylocity

## Showing most helpful reviews

Showing 676-700 of 1820 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SO

Shannah O.  
Accounting Deal Clerk  
Automotive  
Used the software for: Less than 6 months

### "Positive Feedback About Paylocity"

February 12, 2026

5.0

Paylocity has been great to use as an employee. When I have had to make timeclock corrections, it can be done with ease and I am able to see it right away.

Pros

Paylocity is convenient and easy to use for both administrative and employee personnel. The ability to communicate and collaborate with teams is a great feature. Time clock corrections can be done smoothly and quickly. The ability to see available sick and vacation times are a huge bonus.

Cons

One aspect of Paylocity that I do not enjoy (it's more annoying than an actual problem) is after I clock out, Paylocity says that I have a missing task when there is nothing assigned that I need to do.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Hireology](https://www.capterra.com/p/224301/Hireology/)

Convenience and had features available in one application instead of needing to use multiple.

Review Source

JM

Jacqueline M.  
HR  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "HR Generalist "

November 20, 2025

5.0

It has been alright. I think the new updates will create a better experience for employees. There are many things that could be automatic.

Pros

It is very user friendly. It is easy for employees and admins. I like that it you can use many of the modules on their mobile devices.

Cons

The directions aren't always easy to understand. I think more things to be automatic like other HRIS.

Review Source

LA

Leslie A.  
Recruiting Assistant  
Warehousing  
Used the software for: 1-2 years

### "Best platform for a recruiter "

November 6, 2025

4.0

I would say 10-10 Its very easy to navigate, its simple layout yet it has multiple different tricks and features you can find out.

Pros

What i like most is being able to schedule rejection emails for a later date, also being able to see all the tools that I need for a recruiter .

Cons

What i like least is when it starts acting up , such as times where Paylocity is not glitching and not showing the tools I need.

Review Source

EAJ

Esami Allan J.  
Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "A remarkable experience with Paylocity"

August 6, 2025

4.0

The software has great reporting capabilities and integrates well with other systems to cut down manual processes.

Pros

Paylocity is an all in one core HR software.We use the product for employee management and workforce planning.The product is easy to use and has real-time customer support services.

Cons

The software is very effective in payroll management and employee time tracking.We have not faced difficulties during implementation process.

Review Source

AC

Aubrey C.  
Director of Operations  
Hospitality  
Used the software for: Less than 6 months

### "Starting Up with Paylocity"

February 27, 2026

5.0

Pros

The support to start using Paylocity has been great! All of the employees we have worked with have been very knowledgeable in their respective areas.

Cons

There are so many things the platform can do that it is a lot to learn. Not in a bad way, I just feel like I’ll be learning throughout the entire first year.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Paylocity

Support, communication, what it seems that this product can offer compared to others

Switched from

[Toast Payroll & Team Management](https://www.capterra.com/p/155642/eStratEx/)

Lack of support, other issues including taxes being messed up, etc.

Review Source

SH

Shir H.  
Social Media Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "The real guarantee for creating a stable and successful work environment"

January 13, 2025

5.0

Pros

We love how Paylocity has enabled us to independently adjust the main panel as required. I loved the abundance of support channels with Paylocity, thus ensuring transparent communication with HR officials and maintaining privacy. I loved the ease of filling out leave and leave requests and approving them. I loved how the foundations for calculating taxes and filling out their forms became clear. It is wonderful that Paylocity made sending inquiries and responding to them direct, to ensure job stability and speed of completion always.

Cons

Everything is great with Paylocity, the negatives are not mentioned with the presence of this huge number of features.

Review Source

DJ

Darlene J.  
Assistant Project Manager  
Environmental Services  
Used the software for: 1-2 years

### "Awesome site "

September 26, 2025

5.0

The overall experience with Paylocity is great. It’s easy to maneuver through different sections. Would recommend Paylocity to anyone.

Pros

What I like is easy to request time off you can review and print multiple paystub‘s when needed. Communicate with other employees.

Cons

I can’t really think of anything that I don’t like about Paylocity. It’s a great site to use overall.

Review Source

JC

JC C.  
Human Resources  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Implementing Paylocity Was A Good Choice"

February 27, 2026

4.0

It has only been a few weeks so we haven't fully acclimated yet or made full use of the metrics but the capabilities continue to be exciting. We are looking forward to feature enhancements to help streamline and advance our HRIS processes.

Pros

The reporting, analytics, and functions are phenomenal in raising the standards compared to our previous system. Some of the enhanced capabilities make this inclusive package versatile and easier to manage all in one spot without having to shift between several areas.

Cons

The training phase is overwhelming and repetitive. It's not the best way to help integrate knowledge for implementation. Some of the links are also broken. Some of our supervisors found time tracking difficult to log. They stated that miscellaneous lines remain when editing labor hours leading to additional staff rechecking.

Review Source

kH

kristine H.  
Business Development Manager  
Automotive  
Used the software for: 2+ years

### "We Really Like Paylocity "

April 16, 2025

5.0

We've used this primarily just for clocking in and out but it is real;ly nice for employees to see their file and also access pay documents quickly like their check stubs and w2

Pros

The functionality is really easy for both employees and managers. I actually never even had to do training for use because it is that user friendly

Cons

I don't really have any cons for the platform. There has been a time or two that duplicate punches were a little hard to fix so I just deleted and re-punched for the day

Review Source

KV

Katie V.  
HRBP  
Information Technology and Services  
Used the software for: 6-12 months

### "Good Service Help"

November 20, 2025

3.0

Overall, not bad. For an enterprise system it works well. Like any system, bad data or bad systems architecture will set you up for failure. To get the most from the software, invest the time to get it right.

Pros

Customer Support is generally very reliable! You can also customize a handful of fields for ease of use.

Cons

The system is very payroll or finance oriented, and the data is structured in a way that's not useful for simple tracking. Customizations are available, but stored in odd places. Each "module" of the system does not interact the way I would prefer.

Review Source

BU

Brianna U.  
Executive Administrative Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Thank you Paylocity!"

September 26, 2025

5.0

Wonderful! After having a horrible experience with our last payroll company, Paylocity has been such a positive change and it's a relief to know that we are in good hands.

Pros

Great communication and accurate reporting. I love the resources available on the website and the team is always able to help if you can't find an answer. They contact you early so that you can find information before due dates.

Cons

I really have no complaints, but we haven't been using them long. I mainly correspond with them for payroll tax purposes, but everything has gone more than well since integrating them.

Switched from

[VensureHR](https://www.capterra.com/p/175443/VensureHR/)

I cannot begin to describe how awful the ePay team was.

Review Source

CS

Cordell S.  
Operations Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great HR Management"

September 26, 2025

4.0

Overall we need Paylocity to run our HR management but I often have frustrations when there are glitches or issues.

Pros

Ability to have all employee documents in one place and the ability to onboard well. The customizability of onboarding has been very helpful to our business.

Cons

I think that all of Paylocity's backend systems are needlessly complicated. The notifications settings are tiresome to navigate. There are too many user type permissions. The generation of new sites takes a while and when they are in their first week of "launch" there are still things that do not show up.

Review Source

JG

Jamie G.  
Radiology Supervisor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Paylocity review"

June 30, 2025

4.0

I use Paylocity mainly for time management of my staff to include requests of time off as well as daily clock ins. I have a minimal role in viewing prospective employees, their resumes and online communication tracking.

Pros

I like that Paylocity is a one stop shop, Everything from onboarding to time clock to performance evaluation to prospective employees is all one place

Cons

There is a lot to navigate on Paylocity. I never received any formal training and I often find it hard to locate certain items.

Review Source

SW

Susie W.  
HR Generalist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Paylocity has been great"

March 3, 2026

4.0

I feel comfortable with all the options and ease Paylocity has to offer. I do wish things were easier to find when navigating through employee files. The new AI search bar has been wonderful.

Pros

I feel like Paylocity is a valuable asset to have for our company. Customer support has been great and quick to answer any questions I have.

Cons

I don’t love the fact I have to make so many clicks to get back to a certain screen. I wish it were a little more user friendly when navigating around the Home Screen.

Review Source

TY

Tawanna Y.  
Payroll Manager  
Entertainment  
Used the software for: Less than 6 months

### "Paylocity will be amazing eventually"

November 21, 2025

4.0

There were several errors during implementation that caused delays and frustration with payroll. Such as direct deposits going to wrong or inactive account, old garnishments being activated after being paid off already, PTO balances didn't come over correctly, 401k transferred as a flat rate instead of a percentage, and several other issues

Pros

The system is easy to use compared to ADP. The end of year reports is all together instead of 3 to 4 reports.

Cons

The reporting capabilities are limited and/or the training on reports was limited. There should have been a planned training with an expert from Paylocity to help run reports. We only received articles to look up.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

The system used old processes, and it took too many steps to get through reporting and payroll.

Review Source

AS

Aaron S.  
Sr. Director of People and Engagement  
Financial Services  
Used the software for: Less than 6 months

### "Intuitive for all"

November 22, 2025

5.0

Pros

What we like most about Paylocity is how intuitive it is for both Admins and end users. Furthermore, the overall look has a very pleasing aesthetic.

Cons

My biggest complaint is that Admins don't have the ability to truly see what the end user sees. There is a very limited view that Admins can use. The end result is that in order to help someone, it is almost always necessary to have the end user call an Admin on Teams or Zoom and have them share their screen.

Alternatives considered

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

Reason for choosing Paylocity

I had used Paylocity before and was very pleased.

Switched from

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)

Terrible support at UKG, had used Paylocity before and was overall pleased.

Review Source

CL

Clarice L.  
Human Resources  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Extremely user friendly."

September 29, 2025

5.0

I personally enjoyed using it except for the few instances of the glitches in some of the training. While using this program and its features, there would be times where you would finish a video, but the system did not recognize it.

Pros

Ease of use, very user friendly and easy to learn. Training was a breeze while using this program and its features.

Cons

The glitches in some of the training. While using this program and its features, there would be times where you would finish a video, but the system did not recognize it.

Review Source

AMA

Ann Marie A.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Great Experience Onboarding this Year!"

November 6, 2025

5.0

True customer service. Starting with the personal attention from the \[sensitive content hidden\] in sales to the implementation team of \[sensitive content hidden\] . Help was always just a call or email away!

Pros

Fantastic HUMAN customer service. The system is very user friendly and automates many tasks we did by hand in the past.

Cons

There is a lot to learn to take advantage of all the system has to offer. I like that is was broken down into sections but steep learning curve for payroll manager.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Paylocity

The sales person for ADP was very basic. \[sensitive content hidden\] at Paylocity was very interested in our needs.

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

We used Payroll Vault which was not an option above. Too many mistakes and taxes not being paid in a timely manner.

Review Source

TH

Tammy H.  
Accounting Payroll  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Way Better Than Paycor"

November 6, 2025

4.0

It's good now that I've learned most of the tricks and tips. I like that I can track my employees in real time. I also like the Employee Management

Pros

The Reports and being about to create my own reports. Time tracking is very good as well. Payment Processing is easy as well .

Cons

That if I have more than one entity, I have to do payrolls for all three instead of being able to do payroll in the main entity for all.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

To many issues with paycor and poor customer service

Review Source

RP

Rosemary P.  
Human Resources Benefit Coordinator  
Mental Health Care  
Used the software for: 6-12 months

### "Great payroll system"

February 26, 2026

5.0

My overall experience has been great with Paylocity. I don't have any issues as of yet, but I am confident that if I do, it will be handled with care.

Pros

I can't speak on a few of the other topics as of yet but the customer service is great. I like how I can call and get a rep to handle any situation I may have. The system is easy to use.

Cons

I am new to open enrollment and was a little lost, but I worked out. From having some experience working at ADP, I truly understand that the rep can't be available at all times as they have other clients.

Review Source

SF

Shelli F.  
HR  
Construction  
Used the software for: 1-2 years

### "Overall good"

November 6, 2025

4.0

Overall, it works for our company. There are some glitches that prevent us from using it the way we want to but we make it work.

Pros

Employee Management, Ease of Use, Value. Overall Paylocity is an easy software to use. Employees can ask of time very easily as well.

Cons

Customer Support- sometimes we don't get the same people answering our question. Onboarding and offboarding aren't great.

Review Source

SN

Susan N.  
Sr. HR Specialist  
Automotive  
Used the software for: 6-12 months

### "Great Multi-use Platform"

May 8, 2025

3.0

Overall, it's been good. A little tricky here and there but we've been able to manage figuring out most of our concerns.

Pros

I like that Paylocity allowed us to combine our HRIS and payroll systems. It also allowed for an integration with ATS, benefits admin portal and 401k.

Cons

Navigating the platform is a bit tricky. Everything is housed in separate portals and cannot be easily accessed from employee to employee.

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

Paylocity had better recommendations overall.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Sapling](https://www.capterra.com/p/151559/Sapling/)[15Five](https://www.capterra.com/p/140437/15Five/)

We wanted to streamline all of our different systems into one and get better customer service.

Review Source

TW

Taylor W.  
Human Resources Generalist  
Wholesale  
Used the software for: Less than 6 months

### "A decent software with room for improvement"

November 21, 2025

4.0

It's been decent for the few months I've been at a new job! It works well but can have its bugs like every other software. Customer service is decent.

Pros

I like that there is an easy resource to access called the Knowledge and Education Center; I think the acronym is PEAK. I really enjoy this feature because it gives very in-depth instructions about any question you may have.

Cons

I think their customer service can be a little incoherent at times, and there can commonly be misunderstandings. The system often goes through updates that are unknown as well.

Review Source

RW

Ryan W.  
Benefits and Payroll Specialist  
Food & Beverages  
Used the software for: 6-12 months

### "Little Support "

September 25, 2025

3.0

Meh, have experience worse systems. Mid product with poor customer service. Gets the job done most of the time.

Pros

Mostly easy user interface - payroll and time work nicely, the HR portion is overly generalized and can be cumbersome to navigate at times

Cons

The customer service - Every call feels like a run around. I have spoke to our representative once maybe twice. It like pulling teeth to get something done

Review Source

RE

Rob E.  
Payroll Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Recommended"

September 25, 2025

5.0

I recommend Paylocity highly. Their attention to providing a quality system matched with quality customer service is second to none.

Pros

The customer support is outstanding. My questions or concerns are always answered promptly. The system is easy to use and configure for our company's needs.

Cons

Some of the cross-product features, such as the search bars, differ slightly in use. Just enough to annoy but not enough to cause a problem.

Review Source

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