# Page 32 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is Paylocity the right Human Resources solution for you? Explore 1820 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1820)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 32 - Reviews of Paylocity

## Showing most helpful reviews

Showing 776-800 of 1820 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TF

Tara F.  
HR Coordinator  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Overall good, but room for improvement."

October 11, 2024

4.0

Overall, Paylocity is one of the better HRIS systems I've worked with. Payroll is simpler while still being secure and my employees also seem to engage well with the program.

Pros

Paylocity has allowed us to customize a lot about our company site/setup. I spend most of my time in the Onboarding side of things and being able to customize the onboarding tasks is really helpful. When it comes to the Employee's side of Paylocity, it is relatively straightforward and user-friendly. The site is easy to navigate and when needed, the support team is very friendly and usually quick to respond.

Cons

There is definitely room for improvement within Paylocity. It seems like a lot of functions, features, and even naming conventions are a bit more complicated than they need to be. In the onboarding side, setting up onboarding event packets, tasks, or templates is a TOTAL PAIN. The process is cumbersome and you can't delete certain things once they're created. The builder for customizing onboarding tasks 100% needs some help and could be a lot more user friendly if Paylocity were to copy a builder-setup like SurveyMonkey.

Switched from

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Cost & usability, happened before I joined my HR team so I don't have all the info.

Review Source

HB

Haley B.  
Xray Tech  
Hospital & Health Care  
Used the software for: 1-2 years

### "Paylocity is the best !"

July 22, 2025

5.0

I can say it makes my work life easier. Very convenient and also easy to learn. I did not have a hard time working the app either.

Pros

I loved that it made clocking in/out easy. It gave me access to my important tax information, as well my pay and hours. I love this Software.

Cons

There is not one thing I can list that I did not like. I had no issues at all. It has still never gave me issues.

Review Source

VR

Verified Reviewer  
Marketing Communications Manager  
Building Materials  
Used the software for: 2+ years

### "Lots of Options and Gets Everything Done"

December 19, 2024

3.0

Good product that gets intended job done. Certainly nothing aesthetically to write home about, but the features are there, although sometimes they're hard to navigate to.

Pros

Paylocity offers a lot of options for users to explore. It's nice to be able to see pay stubs, request PTO, review critical work docs, etc. all from one central hub.

Cons

The navigation could have been more clear -- some things were hard to find and not as intuitive as one would hope.

Review Source

BE

Blake E.  
Payroll Specialist  
Accounting  
Used the software for: 6-12 months

### "Really Amazing Site"

November 21, 2025

5.0

Pros

Love how simple it is to maneuver across the site. It feels like i can find anything and everything i need.

Cons

I don't like how some of the information i need isn't always provided correctly or transferred over correctly.

Review Source

ST

Seam T.  
On Boarding Specialist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A must for people that need to access their work data"

November 17, 2024

5.0

My overall experience with Paylocity has been very good

Pros

I would say the thing I like most about Paylocity is the user interface. I have found it very easy to navigate where I need to go and the interface is very responsive.

Cons

The only thing I do not like is not being able to check in or check out remotely.

Review Source

KA

Kris A.  
Payroll Manager  
Dairy  
Used the software for: 1-2 years

### "Customer don't matter"

September 25, 2025

1.0

Use to be really good. But I have to say I believe my thoughts are changing. Seems like no matter how hard I have tried to get them to understand how much more difficult this new way is going to be, no one cares

Pros

Use to be user friendly, but they decided to change how we can hand enter hours on all my employees.

Cons

Communication, Ease of Use Very Very Very poor. Does not care that there new changed is going to be more time consuming and have to go to many different spot to be able to see what I use to in each batch I created which happens to be 17.

Review Source

DH

Drew H.  
Catering Coordinator  
Restaurants  
Used the software for: 1-2 years

### "Great Platform!"

March 19, 2026

5.0

Paylocity has been a great resource for both myself & our employees. There are so many useful features that I feel I have yet to uncover.

Pros

The platform is very easy to navigate. I really enjoy the ability to customize things like the tabs on my dashboard for a personalized experience.

Cons

There's been no cons to using Paylocity for me. Any feature that I am looking to use is easy to find. I could maybe benefit from a breakdown of all the features available to me.

Review Source

CG

Christine G.  
SVP, Finance  
Information Services  
Used the software for: 1-2 years

### "Solid HR Platform with Limited Reporting and Integrations"

November 20, 2025

4.0

Pros

Good value for money, easy to use, and strong employee self-service features that simplify onboarding, payroll access, and basic HR tasks.

Cons

Reporting and customization are limited, integrations can be clunky, and some workflows feel less intuitive compared to more modern HRIS platforms.

Review Source

FJ

Franklin J.  
Controller  
Oil & Energy  
Used the software for: Less than 6 months

### "Ease of use"

September 26, 2025

4.0

Overall is good, still have a couple pending issues post implementation but everything else is working well.

Pros

Customization and ease of use, and the ability to combine all parts of HR/Payroll into one software does help, especially for a small company.

Cons

There were some frustrating times in the implementation process, trying to get answers and problem solving.

Review Source

JT

James T.  
Paramedic  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Definitely recommend "

January 29, 2026

4.0

Excellent, I would definitely recommend this for small businesses looking to streamline there hr solutions

Pros

Good value easy to use and setup. The pages are easy to navigate and educational videos are very helpful

Cons

The timing for me was off, I wanted some parts to start earlier. I wanted to build my schedule and had to wait for a payroll or two

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Paylocity

Ease of use and better value, it gave me the confidence to go

Review Source

AA

Anthony A.  
CFO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "we moved to Paylocity this year"

October 15, 2024

4.0

The team is very supportive and friendly. Our implementation went well.

Pros

The team that supports us is friendly, responsive and helpful.

Cons

WE still have hiccups in setting up approvals for PRO/timesheets that we cant seem to overcome. There a a few wrinkles in the system that make no sense to me!

Alternatives considered

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

the team was great and we did not like the interfaces as much as Paylocity's

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP is terrible in customer service and their products inflexible..

Review Source

TR

Tricia R.  
Substitute Teacher  
Education Management  
Used the software for: 1-2 years

### "Practical for employees on a shift schedule"

May 28, 2025

4.0

Good quality product that allowed employees to quickly track time and look at information for the week at a glance.

Pros

I liked being able to see my hours worked along with my past paycheck information. Being able to time keep on an app rather than physically do it in the office was very convenient.

Cons

Very annoying to pick job categories every shift and have so many available to scroll through rather than being able to choose from just a few saved options that would apply to me.

Review Source

Robin B.  
RBT  
Mental Health Care  
Used the software for: Less than 6 months

### "Great App, Easy To Use"

January 14, 2026

5.0

Paylocity is strait forward and easy to use and implement. It provides a secure way to track time worked, tasks due and onboarding needs.

Pros

Ease of use, team collaboration, time tracking, task management, customer support, reporting, value for the money.

Cons

It was all great. I had no issues using it and would highly recommend it for onboarding, and time worked tracking.

Review Source

PC

Patty C.  
Office Manager  
Religious Institutions  
Used the software for: 6-12 months

### "Paylocity Pays"

March 19, 2026

5.0

Easy, and the App is very convenient for accessing information when traveling or on the go. Mostly my experience has been positive.

Pros

Ease of using and retrieving information. I appreciate having the mobile app to retrieve information on the go.

Cons

When people have trouble logging in and eventually they are locked out. It takes quite a bit of time to resolve this.

Review Source

Maria C.  
Owner-Executive Clinical Director  
Mental Health Care  
Used the software for: 6-12 months

### "Paylocity is great"

June 15, 2025

5.0

It's been great working with Paylocity! Really like their team members and we are able to get questions answered quickly

Pros

Running payroll and managing benefits! How softwares connect easily. How receptive their team members are.

Cons

There's a lot of add ons and we are a small company. I wish there was more guidance and examples from other small businesses about what we should be adding (personalized).

Review Source

SC

Stefanie C.  
Managing Partner  
Construction  
Used the software for: 2+ years

### "Wish we were still using Paylocity :-("

April 21, 2025

5.0

so much better than ADP, customer service was great

Pros

Ease of reporting and custom reports, comp module implementation and roles

Cons

changes to performance module without warning

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Paylocity

better options and integrations, as well as customization

Review Source

NA

Niharika A.  
Senior Cloud Engineer  
Banking  
Used the software for: 2+ years

### "Handling HR and Payroll made simple"

March 30, 2025

5.0

Pros

User-friendly interface, Great employee engagement tools (shout-outs, surveys), Good mobile app, Strong payroll and compliance tracking and Decent reporting flexibility

Cons

Implementation and training can be bumpy. Can feel overwhelming with too many features. Customer support is hit-or-miss. Some UI areas still need polish

Switched from

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)

The features provided by Paylocity were stable and easy to use

Review Source

MA

Mirela A.  
Operations Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Paylocity Review "

May 28, 2025

4.0

Overall, Paylocity has been a great product, but a little on the pricier side, especially if you want to add additional features.

Pros

The most enjoyable feature is the ease of use in the system. It is very easy to learn and has great reporting option.

Cons

The cons are that it is not as customizable to our type of business model and customer service is not the best.

Review Source

MO

Mishelle O.  
HR Coordinator  
Government Relations  
Used the software for: Less than 6 months

### "10/10 - highly recommended "

September 26, 2025

5.0

Overall, I am extremely impressed! The system is amazing and the customer service has been absolutely excellent!

Pros

The reporting feature is probably the best part, but overall ease of use and the value you get from a system that does it all!

Cons

Some things are challenging to navigate until you’re more familiar with the system. The one issue I have had is sharing the PEAK Portal links directly with my employees. When shared, they don’t always open.

Review Source

LL

LaWanda L.  
patient coordinator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Paylocity Timeclock Review"

June 27, 2025

5.0

So far, so good. All features work pretty much as they should. Again, my only gripe is the geo-fence range for mobile punches.

Pros

I like the ability to log in from my phone or the desk. I also like the organizational announcement thread.

Cons

The geo-fence for mobile punches. The range for clocking in or out changes quite frequently. We could be in the building, and be out of range to clock in or out.

Review Source

ME

Michelle E.  
Senior Manager, Marketing and Operations  
Civil Engineering  
Used the software for: 6-12 months

### "A solid system"

September 26, 2025

4.0

Paylocity is a solid system that definitely helps us run our business and administer employee resources.

Pros

What I like most about Paylocity is the ability to find our most needed info internally and pull relevant reports. I can favorite my most used reports and access them quickly. The timesheet functionality is good, as well; it allows us to track billable hours across various client jobs, and access relevant notes per subsection of times worked.

Cons

Paylocity is pretty user-friendly, but it could be more so. I would also love to see it improve aesthetically. We have to look at it so often. :)

Review Source

sM

stefanie M.  
HR Specialist  
Medical Practice  
Used the software for: Less than 6 months

### "Oh Paylocity"

February 17, 2026

5.0

it's been pretty good, like most other payroll systems i have used in the past Don't guess i can complain

Pros

Value for the money, the help feature. When you email them with questions they respond with pics to help you figure it out

Cons

not as user friendly as other systems in my opinion and you have to go to multiple pages just to get one thing to update

Review Source

AS

Atul S.  
Surgeon  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for Small Businesses "

September 27, 2025

5.0

Overall my experience has been positive. They have continuously updated their platform and made it more user friendly with time.

Pros

For the price they provide a great service that is easy to use. They have great customer support to help with any issues you may have.

Cons

At times the estimated paycheck calculator can be glitchy and hard to use. It sometimes takes several tries.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Paylocity

Recommended by my CPA. Quickbooks was a viable option as well

Review Source

Chris H.  
Systems Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Okay but not great"

October 1, 2024

3.0

Wasn’t my favorite. Was not a huge improvement moving from another service and as an employee (not employee of Paylocity) it was more frustrating than anything.

Pros

I liked there was an app that I could access on my smartphone. I liked that it was able to display what I mostly wanted to know and access on the dashboard after logging in and could hide my pay amount. It can integrate with other services.

Cons

I don’t like the UI very much in the website and the app. I ended up not using the app all that much on my phone and used the website on my computer. My managers had lots of trouble getting things figured out with the performance reviews and mine ended up being months late.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

My employer made the switch. I’m not exactly sure why.

Review Source

JE

Jake E.  
Director of Ongoing Support  
Insurance  
Used the software for: 2+ years

### "Paylocity is great!"

November 21, 2025

5.0

Paylocity is easy to work with, implement, and maintain. It is easy for employees to use. It is a true gold standard for ben admin systems.

Pros

I have used many benefit administration systems. Paylocity stands out as easy to use, format, and navigate. This is true on both the administrative and employee facing side.

Cons

There isn't much to dislike about Paylocity. From my vantage point, it is a top three system out of the 30+ we utilize.

Review Source

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