# Page 37 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is Paylocity the right Human Resources solution for you? Explore 1820 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1820)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 37 - Reviews of Paylocity

## Showing most helpful reviews

Showing 901-925 of 1820 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

aW

angela W.  
human resources  
Consumer Services  
Used the software for: 2+ years

### "Paylocity Tips "

June 13, 2024

4.0

Pros

If i had to choose one thing, it would be that no matter what issue you have, you can call the 888 number, and someone will try to help you

Cons

Paylocity has gotten so big, when a change is made or added they don't let us know.

Review Source

SA

Stacey A.  
Merchandising Brand Manager  
Retail  
Used the software for: 1-2 years

### "Payroll and HR tools made easy"

June 17, 2024

5.0

Pros

Paylocity makes all of our scheduling super easy. We have the ability to track all employee documentation. The learning portion is great as well since we can include our learning tools and create tests for understanding. Having a central place for the on-boarding process also makes it easy when hiring new associates. The entire platform is very user friendly and by far one of the best I have used.

Cons

There is nothing that I can say I disliked about the platform.

Switched from

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

Paylocity had the ability to do more tasks, as our organization grows we need the platforms that we use to grow as well.

Review Source

Nora D.  
Director Of Membership  
Broadcast Media  
Used the software for: 1-2 years

### "Good, have experienced better"

June 26, 2024

4.0

In general, it is a pretty good payroll software but I have experienced better. The pricing structure seemed unclear and inconsistent. Hidden fees and unexpected charges cropped up periodically, which added to our overall cost without prior warning or explanation. This lack of transparency in pricing made it challenging to budget effectively and caused additional financial strain on our operations.

Pros

I would say the ease of use by employees and the how straightforward the training is.

Cons

The customer support was underwhelming. When we encountered issues or needed clarification, responses were slow and often didn't fully resolve our concerns. It felt like we were left to figure out complicated problems on our own, which is not ideal when dealing with sensitive payroll and employee data.

Review Source

AW

Amber W.  
Development  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Helpful for Work"

November 14, 2024

5.0

Using airbase to request reimbursements through my employer for expenses incurred.

Pros

Easy user friendly interface with nice graphics.

Cons

Some options seem redundant and can cause confusion

Review Source

TW

TJ W.  
Content Producer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Decent enough"

October 25, 2024

3.0

I used it as an employee for onboarding, payroll, and time tracking. Overall, it is an ok product but after using other products, I feel like it would not be my top choice

Pros

It is a rather easy to use product in terms of layout

Cons

It feels old and dated, somewhat frequent crashes when we were using it

Review Source

MM

Matt M.  
Urban Planner  
Architecture & Planning  
Used the software for: 6-12 months

### "Great Platform for managing Payroll, Benefits, and Expenses"

September 7, 2024

5.0

It has been great having different systems for different tasks now streamlined on one platform.

Pros

Streamlined our paycheck and expense reporting system

Cons

Notification system - I would like a bit more flexibility.

Review Source

AS

ANTHONY S.  
CEO  
Construction  
Used the software for: 6-12 months

### "Paylocity is a great app."

August 28, 2024

5.0

All and all the program is very helpful in running my business.

Pros

I like all the different option they have for small businesses.

Cons

At first i had problems with paying employees but got it figured out.

Review Source

YA

Yulia A.  
QA  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Good app for employee needs"

September 5, 2024

5.0

Good, all the info needed was available

Pros

easy to navigate through the menu and understand

Cons

my pay was in my bank account before my paycheck was available to view.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

new job uses paylocity that is all .....

Review Source

TW

Taylor W.  
Education Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Paylocity for centralized HR management"

September 11, 2024

5.0

I have been a paylocity user for over 5 years and it is great to have one centralized spot to access all of my HR documents.

Pros

It provides a centralized platform for me to access all of my HR documents and stay organized.

Cons

The user interface can be overwhelming at first, learning how to navigate and find information.

Review Source

CH

Charlanda H.  
Ceo  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Trying to get in my app."

September 4, 2024

2.0

Sometimes it worked like it was supposed to

Pros

I thought it was a good idea and many of my other team mates seem to have no problems with the app.

Cons

It took to long to open the app sometimes i didn't have a problem with it but trying to make copies became a task.

Review Source

AC

Amy C.  
Senior Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Pros of Paylocity"

August 14, 2024

5.0

Pros

The ease of everything being done in one place. I can view my paycheck breakout, I can edit my address and tax codes, update my checking account information and the % allocation of my paycheck between accounts, etc.

Cons

The one thing I can think of is that last year I updated my address in Paylocity and it didn't update my tax codes. I had moved from one state to another, and my paycheck didn't switch from taxing me from the previous state to the new one. I didn't realize this until reviewing my W2 once the year was done. I asked HR and they let me know that I have to flag to them when I change my email address so that they can go in and manually update the tax codes. I would think those should automatically update with the change of address, so that's my one recommendation!

Review Source

MH

MaryHelen H.  
Sr Content Marketing Specialist  
Education Management  
Used the software for: 1-2 years

### "My favorite timesheet app"

August 29, 2024

5.0

Pros

I like how easy it is to use and navigate.

Cons

I can't think of anything I dislike about using this.

Review Source

SS

Sara S.  
Service Coordinator  
Individual & Family Services  
Used the software for: 1-2 years

### "The Ease of Paylocity"

June 25, 2024

5.0

Pros

Its everything all rolled into one! The convince of having your time clock, payroll, schedules, HR leader boards, and so much more all in one easy and user friendly interface has so many advantages!

Cons

Rounding hours to the nearest quarter hour.

Review Source

AI

Andy I.  
Strategic partnerships  
Hospital & Health Care  
Used the software for: 1-2 years

### "Airbase review "

November 11, 2024

5.0

Very good experience overall. I enjoy getting reimbursed.

Pros

Ease of use. Very easy to upload receipts and the auto fill for vendors is great.

Cons

Sometimes I have to upload the receipts before creating the reimbursement.

Review Source

IS

Ian S.  
Mechanical Engineer  
Construction  
Used the software for: 1-2 years

### "Paylocity is ok"

September 4, 2024

3.0

It was a fine HR in her face, but not super well featured

Pros

It works fine for seeing my payroll information

Cons

The interface was clunky it issues with the app working and also signing in

Review Source

BH

Brianna H.  
Retail sales associate  
Retail  
Used the software for: 2+ years

### "Rancho PT Front Office"

July 9, 2024

5.0

I loved using Paylocity at my old job and I also liked how there was a security question after logging in to make sure my information was safe and it was always easy to approve my time sheets and request sick time and pto and unpaid time off

Pros

Very easy to use, and very accessible when needed

Cons

Sometimes I would login and it pop up at the home page instead of the big login page, just personal preference though

Review Source

MJ

MELANIE J.  
Sr Manager, People Operations  
Computer Software  
Used the software for: 2+ years

### "User friendly but customer service isn't the best"

June 3, 2024

4.0

Overall, Paylocity is a decent HRIS with a good payroll platform. It's easy to use from an employee perspective. Visually appealing, easy to navigate, app is great too. If they could get their customer service handled, I'd be happier.

Pros

User friendly interface, modules can be added as needed, improved "impressions" (employee recognition) pretty easy to run reports (love dynamic reporting), dashboards are easy to read. We mainly use this for payroll and onboarding. Love the fact that you can pretty much customize onboarding packets to your needs. Great for smaller companies (under 500 employees) that do not need a lot of assistance from customer service

Cons

Customer service is lacking. Sometimes takes days for a response from them. They have slightly improved over the years, but it depends on the question. A lot of times you're directed to their online knowledge base which can be outdated or not have the full information to answer your question. Or one person will direct you to another department which will push you off on another. Very frustrating!

Reason for choosing Paylocity

Paylocity was in place when I was hired

Review Source

MK

Marnie K.  
Designer  
Design  
Used the software for: 6-12 months

### "Paylocity is great with room for improvement."

September 3, 2024

4.0

Pros

It's ease of use and streamlined platform.

Cons

A little glitchy at times and I have had the program crash on me before.

Review Source

HG

Hannah G.  
HR Consultant  
Human Resources  
Used the software for: Less than 6 months

### "Paylocity Review"

December 16, 2024

5.0

Pros

Very intuitive system - easy to use and great customer service.

Cons

No cons at the moment. Pretty nice system.

Review Source

VR

Verified Reviewer  
Education Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Submit expenses in minutes"

November 12, 2024

5.0

Overall a good experience. No major hiccups, though I did need to take a minute to set up the app. I would recommend.

Pros

I loved that I was able to save so much time using the app. Expense reports used to take hours, now they're done in just a few minutes.

Cons

It was new. It took a minute to learn the first time around.

Review Source

EJ

Ella J.  
Nurse practitioner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Basic features, but gets the job done"

July 12, 2024

5.0

Pros

I have been using Paylocity to manage my paystubs for a little over a year now. It has very basic features for checking your pay. You can email it to yourself when you get paid so that you can keep personal track, but you can also view your past paystubs if needed as well.

Cons

Don't really have any complaints about Paylocity. It is super easy use and navigate due to its simple features and layout.

Review Source

Ashlee B.  
Customer Support Specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Paylocity is Great at Connecting Employees With One Another."

May 25, 2024

5.0

I believe this app is an excellent tool for onboarding! It has a robust system with numerous extra features for new hires to utilize. Setting up direct deposit and tracking my hours worked was very easy.

Pros

The onboarding process was seamless and user-friendly. It offers many great tools for new hires, such as access to information about company benefits, time-off requests, various company policies, and proper procedures. I was also pleased that I could see the profiles of everyone on my team, along with their "about me" sections and list of interests. This provided some fun talking points when we finally met in person.

Cons

I can't think of any serious complaints or concerns that I found when using this app.

Review Source

James H.  
Co-founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Average. Gets the job done."

June 19, 2024

3.0

Pros

It handled everything and is the perfect solution in terms of an all-in-one.

Cons

It felt clunky at times. There were a lot of features that were unused — features that no legitimate businesses would want to spend time using.

Review Source

KT

Kristine T.  
Director  
Media Production  
Used the software for: 1-2 years

### "No delays in payment and ease in finding tax documents"

June 10, 2024

4.0

Pros

Simple and reliable service where I was able to get my basic payroll tasks done.

Cons

The interface doesn't feel very modern and can be a bit clunky to navigate when trying to select healthcare options.

Review Source

VC

VIPUL C.  
Treasury Analyst  
Apparel & Fashion  
Used the software for: 2+ years

### "Great app for HR"

December 26, 2025

5.0

Great way to do HR related stuff on Paylocity app and it improves a lot over the period of time. W9 also helps to do little advance tax preparation. Thanks.

Pros

So many changes. Get all the details about the pay. Now can ask for PTO also and check all details about PTO and plan in advance. No paperwork, everything on your app. Thank you Paylocity.

Cons

Screen shows little more details about the payroll with few clicks will help. PTO functions need little more improvement and information loads on app is sometime not matches with our record.

Review Source

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