# Page 38 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 38 - Is Paylocity the right Human Resources solution for you? Explore 1820 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1820)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 38 - Reviews of Paylocity

## Showing most helpful reviews

Showing 926-950 of 1820 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Patrick S.  
Controller  
Automotive  
Used the software for: 2+ years

### "Solid Payroll & Time Tracking System"

May 20, 2024

5.0

Paylocity is easy to work with and their customer service team is helpful when issues need to be resolved.

Pros

Paylocity offers a broad range of HR-related tools all in one interface. It is easy for employees to navigate their time tracking, scheduling, and benefits selections.

Cons

The reports require a lot of formatting work when exported to Excel.

Review Source

GM

Gabriel M.  
Insurance Agent  
Insurance  
Used the software for: Less than 6 months

### "Paylocity "

September 28, 2024

5.0

Pros

Paylocity makes viewing and understanding paychecks very simple.

Cons

I have no cons regarding Paylocity and its services

Review Source

AC

Austin C.  
Security Officer  
Security and Investigations  
Used the software for: 1-2 years

### "Paylocity Worker Review"

May 31, 2024

5.0

Overall using paylocity to me is so much better than your standard clock in out machine you have on the wall. Those can mess up a lot and there is really no room for error on those. Plus something they just get confusing.

Pros

Paylocity is very simple and straight forward to use, from clocking in to managing you PTO and being able to fix missed punches or message your HR.

Cons

Maybe because it’s to simple and just plain and sometimes it logs you out completely where you have to resign in with information only your HR would know.

Review Source

LD

Lisa D.  
Billing Administrator  
Computer Software  
Used the software for: 1-2 years

### "Your personal employment details all in one place."

May 10, 2024

5.0

I used this program for approximately two years. It was easy to navigate and gave you access to learning, employee org charts, employee benefits all in one place.

Pros

I liked the ease of the program and also the ability to check your 401K benefit status all in one place.

Cons

I don't have any negative comments. I loved it.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

HR department made the decision for an unknown reason.

Review Source

TR

Tessa R.  
Marketing Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Exactly What We Need"

May 8, 2024

5.0

Pros

I like the ability for users to take control of their HR needs. Paylocity is easy to use, so we are able to control our individual payrolls, time off, expenses, and more.

Cons

Sometimes, things are buried and difficult to find.

Review Source

DN

Darby N.  
General Information English Customer Service Representative  
Information Services  
Used the software for: 6-12 months

### "Decent and Convenient Pay Information System"

May 20, 2024

5.0

Overall, I'd say my experience with Paylocity has been mostly decent.

Pros

I really enjoy being able to access the information that is on our portal, and the ease of going from one tab / section of the site to another. It is easy to get logged in from our portal and to use the system as well.

Cons

I really dislike the fact that there is a feature for preferred name and yet my company was not able to include my preferred name there alongside my dead/legal name, I am transgender, and this is something that is definitely deeply upsetting.

Review Source

MG

Maria G.  
Teacher assistant  
Education Management  
Used the software for: 1-2 years

### "Time in time out"

May 3, 2024

5.0

Pros

I like being able to see my hours whenever I want. I can punch in and out on my phone. I can see if I am missing any punches.

Cons

Occasionally I have had an issues with clocking in and out.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

I am not aure. It was a company decision to switch.

Review Source

VR

Verified Reviewer  
Operations Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Purchase Simplifier at its finest"

May 30, 2024

4.0

Pros

This app has helped me worry less about expenses and submit them on the go

Cons

Uploading receipts can be very challenging at time, and it does defeat the whole purpose

Review Source

AB

Andrew B.  
Adtech Manager  
Financial Services  
Used the software for: 2+ years

### "Paylocity is an excellent platform for managing various HR functions."

May 23, 2024

4.0

Pros

Paylocity is straightforward and easy to use. The UI is clean, and navigation is easy because of the intuitive way it is laid out. Anyone can use the platform; there is no ramp-up time or learnings that need to be done.

Cons

Paylocity's simpleness that is a pro in many ways also means that it lacks some of the advanced functionality that competitors have. It is not an extremely customizable tool, so if your workplace does not follow typical company 'norms' with payroll, timesheets, etc, you might have a difficult time with it.

Review Source

MEH

Maria Elizabeth H.  
Registered Dental Assistant  
Medical Practice  
Used the software for: 2+ years

### " Employee Self-Service Payroll"

April 25, 2024

5.0

Pros

What could be more convenient for employees to have a software that is "Self-Service Payroll". Monitor your own paycheck, download W2 and tax forms during tax season, look for your timesheet, request time-off. I like the peer management where they greet employees' birthday or years of service for the company. I also like that you can use it in Mobile App.

Cons

I least like the always request of changing password. I know it's for security purposes.

Review Source

CV

Crystal V.  
Customer Marketing Specialist  
Education Management  
Used the software for: 6-12 months

### "Easy to use but you have to dig sometimes"

June 11, 2024

4.0

Pros

Easy to log in and navigate overall. It is easy to pull pay stubs.

Cons

You do have to dig for certain information

Review Source

TH

Tasha H.  
Regional Director  
Civic & Social Organization  
Used the software for: 6-12 months

### "Paylocity is a great tool to use!!!"

December 30, 2023

5.0

My overall experience with Paylocity has been great!

Pros

I really like the trainings that Paylocity offers.

Cons

Some of the trainings that paylocity offers seems to repeat a lot of the same information over and over again.

Review Source

SB

Salvatore B.  
HR Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "A Perfect Accounting Solution "

April 30, 2024

5.0

Pros

It makes bookkeeping easy Billing and invoicing features are super and I like that it handles most account payable needs.

Cons

Airbase has met all our needs and never had regrets.

Review Source

CB

Colleen B.  
Senior Accountant  
Computer Software  
Used the software for: 1-2 years

### "Great Way to Track, Pay Vendors, and Stay Compliant"

October 26, 2023

5.0

Pros

All the features we use are great. I upload vendor bills on the daily and setup the approval flows. Having an approval flow for each invoice that comes through the company is a life saver. It not only holds managers and their team members accountable, but relieves the burden of back and forth emails to/from the finance team. There also is the option to amortize any prepaid expenses. Airbase will generate journal entries to sync to our ERP which reduces errors and manual steps during our close process.Virtual cards are a great tool. There is an approval process, spending limits can be set, and cards can be locked if needed - or automatically if the card owner has not uploaded their receipt. It is a great way to keep the company compliant and spending within budget parameters.Finally, I would like to call out Customer Service. they are exceptionally great at responding quickly and solving and issues that have come up. This is important to us and our vendors. We haven't had a bad experience working with the Airbase team.

Cons

There are a few items that could improve which we have brought to the Airbase team and they hope to get them on the road map. One of which is if vendor information, such as an address, is updated in the platform it does not sync over the change to our ERP. This makes preparing 1099's at the end of the year a little tedious, but definitely not a deal breaker.

Review Source

CH

Cassondra H.  
Senior Manager, Human Resources  
Computer Software  
Used the software for: 2+ years

### "Great for small to mid-size US organizations."

November 2, 2023

2.0

We did not have a good experience with Paylocity. While the customer service was good, the product is not good for international employers. Reporting was never right, because the data they put in from implementation was entered incorrectly and we could never get it fixed after that.

Pros

Paylocity was very user friendly and pretty much plug and play after implementation.

Cons

Paylocity is not a good tool if you have people in multiple countries, because each company is set up like a different company and they don't necessairly talk to one another.

Reason for choosing Paylocity

It was affordable and they said they could meet our international needs.

Review Source

Jorge B.  
Human Resources Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Payroll and Employee management made simple. "

May 19, 2023

4.0

The overall experience is satisfactory and exciting for future things to come on live.

Pros

I like the overall functionality and user friendly capabilities. Mobile app is great

Cons

There is still much room for improvement on expansion but that’s with anyone and anything.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Reason for choosing Paylocity

Cost and functionality

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Cost and reporting limitation on paychex

Review Source

TE

Tiffany E.  
Lead Ben Admin Specialist  
Insurance  
Used the software for: 2+ years

### "Paylocity - A Popular Way to Pay!"

July 11, 2023

4.0

Pros

The system is quite user friendly, whether you are tech savvy or not. For those who need some extra hand holding, Paylocity offers tons of articles and support to guide you through the various system functions available. There are many features housed within the system, which eliminates the need for other systems, such as direct deposit set up, time tracking, payroll deduction housing and PTO management. Paylocity also offers many integrations with HRIS vendors and carrier partners, which automates many of the standard manual processes and alleviates lots of time as a result!

Cons

Despite the many pros, the reporting functionality is a con that could use some enhancement by allowing additional customization and ad hoc capabilities.

Review Source

Alan B.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 2+ years

### "Paylocity simplifies HR and payroll administration"

August 24, 2023

4.0

Paylocity allows us to centralize our human resources and payroll data, making management more simpler. Our efficiency and precision will both increase as a result of this. The unified system not only helps us save time, but also lowers costs.

Pros

Paylocity's user-friendly interface streamlines and automates HR and payroll processes for better management. Our platform provides streamlined processes and thorough reporting tools, guaranteeing effective administration and meeting regulatory benchmarks. Because of this, Paylocity is an essential tool for any company.

Cons

Paylocity's mobile app is currently more limited in functionality than the desktop version. If the app were upgraded and expanded, the user experience would be more in line with that of the desktop version.

Switched from

[Namely](https://www.capterra.com/p/143606/Namely/)[isolved](https://www.capterra.com/p/164417/iSolved/)

What I like most about Paylocity is their smartphone app. It provides a simple approach to performing a wide range of HR duties from anywhere. This software makes it easy to check your pay stubs and grant time off requests.

Review Source

VR

Verified Reviewer  
Payroll/Human Resource Manager  
Real Estate  
Used the software for: 2+ years

### "Poor Customer Service"

March 17, 2022

3.0

When deciding on a new system, I specifically told the account executive that the fastest way to lose me as a customer is poor customer service. We were promised that an assigned account manager would always be available to answer questions and resolve issues. This is far from the case, we never are able to get in contact with our account manager and when we leave a message it is DAYS before we hear back. When I try to speak to another CSR, they don't know how to resolve any issues and I usually have to figure it out and then call them and walk the CSR through how to fix the problem because I don't have access to making the correction myself. I am about to start looking for another company because Paylocity has failed us on so many promises and I'd rather pay a bit more for better customer service.

Pros

This software has the opportunity to be a powerful tool tool for an organization, however, simple items (like a print button for journals) are missing. The ability for administrators to access key functions is missing and you have to call customer service to resolve simple issues.

Cons

No print button for journals is a BIG CON. I've asked about this since we implemented the system in 2019 and NOTHING has been done about it.

Review Source

SC

Sean C.  
Sr. Manager - Accounting  
Financial Services  
Used the software for: 6-12 months

### "Bill pay only"

July 26, 2021

4.0

Airbase has been responsive and helpful with all issues we've encountered. It took a decent amount of time to set up bill pay and we've misstated our GL multiple times due to lack of understanding of how the product functions. However, we are happy with the product and have recognized significant efficiencies compared to our historic manual processing.

Pros

This software makes it simple and efficient to aggregate, prepare, review, and pay invoices. It has significantly reduced the time to process AP via its clean workflow and automatic timed payments after approvals are completed.

Cons

There are some idiosyncrasies in this product that take time and effort to understand. Unfortunately, our trial and error learnings have resulted in multiple GL misstatements; one of which resulted in an error identified by auditors. For example, when an invoice gets changed/updated by the Vendor the AP processor has an opportunity to "archive" the bill in Airbase. This action does nothing to your GL so any new invoice will be double-counted. I also wish there was a way to remind approvers more frequently. Bill are most often late due to delayed approvals.

Review Source

DA

Donna A.  
Art Therapist, Counselor  
Mental Health Care  
Used the software for: 2+ years

### "Paylocity for the End-User: Reliable, Simple, Mobile"

June 7, 2023

4.0

As an end-user, using Paylocity has been easy. It's not frustrating, does what I need it to do and does it in a mobile manner. It's been a positive experience.

Pros

My favorite feature about Paylocity is the mobile app. I'm not always near a computer or in my office, so having 24 hour access to all things payroll related is appreciated. It's simple to use, does exactly what it's designed to do and is not "glitchy." I don't have to punch in/out but many end users at the agency do as part of their daily activities. The "geo-fence" ensures they are where they say they are when they punch in/out. I use the time card in the mobile app directly, hand entering my time without issue. The app allows me to access just about everything in the system.

Cons

As the end-user, I haven't had any issues with Paylocity. I don't know what the supervisors think of timeroll reporting but I've heard no complaints. I'd love for Paylocity to be integrated with our electronic health record, but that's for HR and IT to address.

Review Source

RD

Reema D.  
Associate Director  
Program Development  
Used the software for: 2+ years

### "A decent punch in/out application."

January 14, 2023

5.0

Payroll and viewing payroll documents have been made simpler through Paylocity.

Pros

The punch in and out system is awesome. You can clock in from anywhere. As an employee that works from home half of the week, this is a huge boon for me. It is also easy to view and retrieve documents, like tax information at the end of the year, and paystubs are easy to find and accessible.

Cons

As a smaller company, the hike in price to run payroll was a big con. They doubled their cost per payroll, and when we only have 5 to 7 staff that need paid per pay period for 10 months out of the year, this was a big issue for us. It is also very very difficult to recover passwords, both as the employee and the employer. Employees have no way of contacting customer service or doing a password recovery on their end, and from what I have gathered from my boss who complains about the system constantly, if an employee doesn't login within a certain timeframe from their last paycheck, it basically puts a hold on their account so they can't login when tax season rolls around unless they bring it to us, then we have to go through a whole song and dance to fix it for them. This is a pretty annoying hassle every year. But otherwise, the system has a user friendly interface and is very helpful for running payroll.

Review Source

VR

Verified Reviewer  
Head of Finance  
Internet  
Used the software for: 6-12 months

### "Airbase total spend management"

August 2, 2021

5.0

Overall very positive experience with Airbase from the Sales process, to implementation to using in the day to day. We have gone from a manual process for invoices, a corporate card solution, and another tool for expense reimbursements to a single tool to manage all of this and automate our expense accounting.

Pros

Bringing all spend management (Cards, POs/invoicing, vendor management, expense reimbursement) and accounting automation into one easy to use tool. Very easy to implement and set up.

Cons

It does not integrate with Tripactions, but this is a minor complaint.

Reason for choosing Paylocity

The only tool that provides complete spend management. They seem to really understand the needs of accounting and finance teams and are building a fantastic tool, and are highly focused on releasing high impact new features at a pretty high rate of speed.

Review Source

HC

Heather C.  
Laboratory Manager  
Research  
Used the software for: 2+ years

### "User-friendly one stop shop for HR/payroll needs"

December 18, 2021

5.0

Overall, Paylocity is a great one stop place for employee management. The GUI is much more sleek and user friendly than alternatives I have used at other companies. It has some minorly inconvenient functionality, but in the ~2 years I have been using it I have seen many ongoing improvements to the software. I think the greatest benefit is increased employee compliance with filling out forms because everything is in one place.

Pros

I appreciate all of the available integrations this software offers. Our company has been adding additional integrations every so often, and it adds great simplicity for employees to have access to everything in one place. It increases participation in things like surveys and performance evaluations.

Cons

The payroll/time clocking module could be a little more intuitive. It is difficult to add multiple pay types (i.e., regular work, vacation) within a single day. It can also be a little glitchy when the manager tries to remove accidental lines on a paycard. Instead of removing a line, you have to set the number to 0.

Review Source

TS

Tobey S.  
Owner / Lead Designer  
Design  
Used the software for: 1-2 years

### "Paylocity, Don’t Give Up, You Can Figure it Out"

June 1, 2023

5.0

I am happy with my overall experience with Paylocity. I understand that any problems that I had were probably my fault and I was slow to catch on. I think it’s a great way for companies to solve their payroll and HR needs in one place. There was an extensive on boarding process with the company that I was using Paylocity with and it was really thorough and worked well.

Pros

I really like the amount of information that you could access about your job, your payroll , PTO, and taxes, it was all there all I had to do, was logon and find it.

Cons

It might be just me, but I did not like how difficult it was to login and continue to login. I understand it’s peoples money and they have to have high security, but it was still a little clunky in my opinion.

Review Source

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