# Page 42 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 42 - Is Paylocity the right Human Resources solution for you? Explore 1820 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1820)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 42 - Reviews of Paylocity

## Showing most helpful reviews

Showing 1026-1050 of 1820 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Amanda P.  
Accounting Manager  
Computer Software  
Used the software for: Less than 6 months

### "Just Get It, You won't Regret It!"

December 10, 2021

5.0

We are able to provide virtual cards with spend limits and controls which helps employees not have to expense large costs, and gives us the ability to approve the spend before we pay for it.

Pros

Integration with Airbase was about 8 weeks total, which is not bad when you consider it is your full procure to pay software. I enjoy having the spend control limits and that everything (PO's, virtual cards, reimbursements, and bill payment) is in one system which makes it easy for accountants and employees.

Cons

Reporting needs to be beefed up a bit, I believe a custom reporting section could easily fix this. Additionally, the PO light tool should have customer fields so each business can get what they need is critical from the PO approval workflow.

Review Source

TT

Teena T.  
ENGINEER  
Consumer Services  
Used the software for: 2+ years

### "The best cloud-based human capital management (HCM) software"

May 21, 2023

5.0

very easy to use

Pros

Complete HR and Finance Elements: Paylocity offers a great many highlights to oversee different HR and finance capabilities, including representative information the board, benefits organization, time following, finance handling, charge the executives, and detailing. It gives a concentrated stage to smoothed out HR and finance tasks.Self-Administration Entrances: Paylocity offers worker and supervisor self-administration gateways, permitting representatives to get to their own data, view pay nails, update direct store subtleties, demand downtime, and that's only the tip of the iceberg. Supervisors can utilize the entrance to endorse demands, oversee representative data, and access reports.

Cons

Announcing and Examination: While Paylocity gives revealing and investigation includes, a few clients have viewed the detailing capacities as less strong or adjustable contrasted with other HR and finance programming choices. In the event that your business expects top to bottom information examination or high level detailing, you might have to investigate extra revealing devices or workarounds.

Review Source

AO

Angela O.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Paylocity lets you see YOUR HR info!"

October 27, 2023

5.0

I like that as a supervisor, I can edit and change the employees punches if they are not saved in real time. I can easily see the timesheets and know how many hours everyone has. The app needs improvement but the website is easy to navigate and you can pull tax info and print pay stubs easily.

Pros

I value the features that Paylocity offers with time keeping, w-2 and tax information, wages, time off requests and daily punches because they can all be easily accesses by each employee at their own leisure. The time keeping features are wifi (IP) address specific as to allow employees to clock in /out from their own devices on wifi.

Cons

The biggest issue I have with Paylocity would be that it rounds punches up or down depending on the actual minute on the hour. Let the minutes count for what they are. The app is also a disaster.

Review Source

CK

Catherine K.  
Human Resources  
Mining & Metals  
Used the software for: 2+ years

### "Paylocity"

May 4, 2021

4.0

Pros

This product is very user friendly. We love the ease of being able to run reports with a short wait time. Processing our weekly and salary payrolls is no longer an all day task.

Cons

When trying to find information in the learning center is hard to find what I’m actually looking for. Keyword search is not user friendly and doesn’t match to the topic I’m looking for.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

No longer had the personal customer service

Review Source

JP

James P.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Payroll Management"

June 26, 2020

4.0

In general, we’ve had a good experience with this software. Paylocity has worked well to meet the payroll needs of our company. IT’s been easy to use and helps us to quickly and efficiently take care of the employee timekeeping and payroll each week. Paylocity manages all of the direct deposit, payroll deductions, payments to tax agencies, insurance companies and garnishments, et cetera, so that we don’t have to employ an in-house Payroll expert. Employees have an online profile that they can log into, where they can manage their information and can pull up their pay history. In a small company like ours, we appreciate the ability to oursource the heavy lifting of the payroll responsibilities. Paylocity has done a great job in this regard, and they are responsive when we need to give them a call for support.

Pros

Once you get Paylocity set up, the interface to input employee information and employee time is pretty easy to use, and we have never had issue with any software “glitches”. Whenever there has been any error, it was because of garbage in, garbage out. Paylocity automates all the payroll processing, so as long as the correct data is input each week, the whole weekly payroll process is painless and mostly effortless. The software's reporting features are good, and offer plenty of standardized reports that fit our needs, so we're able to easily handle the payroll accounting with our small office staff.

Cons

Paylocity's support is OK, but could be better. We have an account manager that handles our account, and you have to call or email your account manager. If I need an explanation, or support with an issue, leave a message and have to wait for her to get back to me. Often it takes a lot of back and forth to get the issue resolved, usually days, not hours.

Review Source

AA

Autumn A.  
AVP of Human Resources  
Higher Education  
Used the software for: 6-12 months

### "Paylocity is a game changer"

February 16, 2021

5.0

This software has transformed how we work as an HR team. Further, it has made day to day processes easier and put data in the hands of leaders quickly, where in the past both things would have been highly time consuming and often paper based.

Pros

Everything? We are using time and attendance, payroll, benefits administration, learning, surveys, applicant tracking, and onboarding. We also use data insights frequently. If I had to pick a favorite right now, it would be learning (the LMS), as we have used that a great deal over the past year of working and training as a remote workforce.

Cons

None that I can think of. When we have had an issue, the support team is quickly able to address the issue and we are always seeing system improvements.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Paylocity

Agility, functionality, progressive orientation, pricing, and prior positive experiences on this software.

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Needed a system more agile for use in higher education and which could meet our new progressive HR team where they are now and in the future.

Review Source

EB

Emyle B.  
General manager  
Food Production  
Used the software for: 2+ years

### "USE PAYLOCITY-extremely worth it "

September 23, 2021

5.0

Overall love it!!!

Pros

The software is very easy to use, and allows quick access to all needed documents, info, pay, time tracking etc

Cons

I have no complaints. Overall simple and very beneficial for the employer to give access to all needed documents for staff to avoid issues

Review Source

LF

Lisa F.  
Controller  
Pharmaceuticals  
Used the software for: 1-2 years

### "Easy to use, end users have been impressed"

February 16, 2021

4.0

Pros

The end user employees are able to take care of most questions and issues themselves through the Self Service Portal. Our semi-monthly payroll entry is simple. Like how the recruiting information for a new employee rolls over to onboarding and HR seamlessly.

Cons

There are some processes that aren't intuitive. For example, setting up HSA bank accounts for individual employees. The integration with our benefits software is a little buggy. There have been errors and I still have to go into our benefits system to make sure terminations and new employees are rolling over.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

Price for some and more comprehensive than others.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

ADP product with all the features of Paylocity was extremely expensive compared to Paylocity. ADP is still asking us to switch back but their "best" price is out of range for us.

Review Source

CK

Colleen K.  
HR Coordinator  
Libraries  
Used the software for: 2+ years

### "Paylocity rocks!"

May 4, 2021

5.0

Overall, it's great to have everything in one place and to have the different modules interact with each other. Much easier than previous products we've used!

Pros

I love the idea of having almost all of the aspects of my job in one place! For the most part, the software is easy to use. The Impressions in the Self-Service section is used by our staff for our annual awards, as well as, a way to say good things about your co-workers. Paylocity ROCKS!!!

Cons

Onboarding can be a bit difficult to use. I had to send the link 3 times for our last new employee because it wouldn't let her in. It's not as instinctual as I'd like.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Reason for choosing Paylocity

See above

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Ease of use, interactivity & cost.

Review Source

CR

Charity R.  
HR/Safety Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Paylocity Review"

May 13, 2021

5.0

It has been a great experience. The transfer from one company to another was almost seamless. I am still learning but it offers so much more to take our company into the future.

Pros

The reports have really helped a lot in our business; they are very customizable. I also like how much information you are able to put in for the employees from their name to their shirt size. Another item that we use that has really impacted the business is the training tracker. It allows me to keep up with where I am on the employees training.

Cons

So far the only thing that I have found that I like the least is the transfer of time to payroll. That is the only thing that our previous provider did was that there was no transfer of time to payroll.

Review Source

Stefanie J.  
Crew  
Food & Beverages  
Used the software for: Less than 6 months

### "Paylocity is a monstrosity "

November 30, 2023

2.0

I have had just a blah experience with paylocity I will never ever want to use it again especially if I ever run a business on my own I have to say it's very mediocre and the dashboard is just not up with the times your standards that I have in my book. There's also just a vague paycheck stub that you get with just the taxes and the breakdown in that fact but it doesn't allow you to go in and search for discrepancies and clocking in and clocking out

Pros

I liked the means of being able to change my direct deposit information in real time

Cons

I hate the fact that this program doesn't offer a detailed breakdown of clocking in and out.

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Dayforce HCM was a little bit out of our budget so we opted for paylocity

Review Source

AJ

ANGELA J.  
CONTROLLER  
Automotive  
Used the software for: 2+ years

### "HESSER-PAYLOCITY SURVEY"

May 4, 2021

5.0

OVERALL, I'M MORE THAN HAPPY WITH THIS PROGRAM AND HAVE RECOMMENDED IT TO SEVERAL COMPANIES.

Pros

TIME & ATTENDANCE, EASY PAYROLL PROCESS, EASY EMPLOYEE SET UP. IMPLEMENTATION WAS EASY AND CUSTOMER SERVICE IS ALWAYS QUICK, FRIENDLY AND HELPFUL. PRICED LESS MY FORMER PROGRAM. I LIKE THAT ALL MY TAXES AND GARNISHMENTS ARE PAID DIRECTLY AS WELL.

Cons

I DON'T THINK THAT REPORT BUILDING IS QUITE AS SIMPLE AS REYNOLDS BUT IT IS BETTER THAN CDK

Reason for choosing Paylocity

I LIKE OUR REP, \[SENSITIVE CONTENT HIDDEN\]. SHE WOULDN'T STEER ME WRONG.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

MORE FEATURES AND LESS MONEY. QUICKER PROCESS

Review Source

Ashley R.  
Human Resources Manager  
  
Used the software for: 1-2 years

### "Aside from the glitches... it isn't the most intuitive program out there!"

May 4, 2018

3.0

Ease of on-boarding (especially with remote employees), ease of storing and locating new hire documents, self-service portal for employees.

Pros

It does its job (for the most part). On-boarding employees (remote employees in particular) is much easier when using this software versus emailing back and forth or using something like Dropbox or Docusign. Using this program allows the employer to store on-boarding documents easily and without any fuss. That's about the only thing it does right. The analytics and data that the software compiles is a cool feature, but we have not really found it to be practical in our day-to-day. We have not found a real use for it yet.

Cons

The software is glitchy, to say the least. I often have issues with employees being randomly and suddenly unable to log in, even though there isn't any issue with the account. While employees can easily access pay stubs and check history, they are not always able to download necessary documents such as W2s or stubs. I have had a few employees report error messages to me. Honestly we all expect it to malfunction at least once a week if not more, and that is the most annoying part. It isn't consistent.

Review Source

RT

Romina T.  
Math Instructor  
Education Management  
Used the software for: 1-2 years

### "Paylocity Review"

July 17, 2021

5.0

Overall, Paylocity has been amazing for me, and I am really glad that Mathnasium decided to use this software. I definitely prefer the app on my phone over the website. It has been such a lifesaver because I can quickly access and view my schedule on the go.

Pros

Overall, this is such a great software because it is so simple and easy to use. You can set up Face ID or have the app logged in for up to 3 months, which is really nice because it gets annoying to manually log in whenever you need to clock in or out. I also really like how easy it is to view your timesheet. I enjoy how they add up the hours worked for you which saves a lot of time. It is also so easy to view your schedule and current/past checks.

Cons

Honestly, I haven't experienced too many glitches or inconveniences. The only thing that has happened is sometimes when I request time off it doesn't let me press submit until I click on every option. This is really weird because it never happened before, and it has only happened in the past few months.

Review Source

HO

Hannah O.  
Marketing Manager  
Construction  
Used the software for: 6-12 months

### "Great Deployment Team, Ok Product"

November 27, 2023

4.0

Good platform for large companies, too big of a platform for small companies

Pros

There are a ton of functions compared to what we switched over from which was just using QuickBooks Timesheets. Lots of great functions if you are a large company needing the HR management assets.

Cons

It is too much for how big our company is, while the team at Paylocity is awesome, and really helped us set up the platform... We just dont need something this high end yet, and cannot make the switch back to quickbooks because its in the middle of the tax year.

Review Source

JG

Jessica G.  
HR Generalist  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "A Member of our HR Team"

February 16, 2021

5.0

From the very beginning, we have been treated as valued customers and partners. Integration is never easy, but the team was organized and kept us focused on what would come next instead of worrying about the big picture. They've got it down! We love Paylocity and are often approached by other companies asking us to view their product. My response is always that I can't even image what they have could be better than what we have with Paylocity.

Pros

Paylocity is easy to navigate for our employees. A busy, growing company needs all the help it can get in helping employees be somewhat self sufficient. We are able to keep all of our employee data in one spot and have easy access to customizable reporting. Our service support team is responsive and so helpful. We don't have to be experts in anything when we have them working alongside us to solve problems and issues that arise with benefits and payroll administration.

Cons

Can't think of anything I dislike., we have been very pleased!

Switched from

[PlanSource](https://www.capterra.com/p/141264/PlanSource/)

Needed a technology upgrade, lower cost.

Review Source

VR

Verified Reviewer  
HR generalist  
Human Resources  
Used the software for: 2+ years

### "Paylocity is way better than ADP"

August 11, 2021

5.0

I use paylocity at both of my jobs running payroll

Pros

I like the modern and aesthetic set up. It’s very user friendly and way more up to date than its competitors

Cons

I don’t have many complaints but if I had to choose one I’d say it sometimes takes awhile to hear back from account rep

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Review Source

LL

Leslie L.  
Director of HR  
Hospitality  
Used the software for: 2+ years

### "Robust System- meets most HR needs"

January 27, 2022

4.0

When service is good it is great however the same can be said when the service is poor.

Pros

Robust system that continues to be developed to meet the needs of growing company and HR needs. \[SENSITIVE CONTENT\] is a great customer service rep

Cons

Often after a new facet is launched there are errors. The test team needs to fully test the functionality before launching. Turn over appears to be high with reps and our current rep appears to be stretched.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Paylocity

more robust system and cost

Review Source

KC

Katherine C.  
UI/UX analyst  
Retail  
Used the software for: 1-2 years

### "User-Friendly Payroll Management Platform"

October 19, 2021

5.0

Pros

How easily as a user you can access your profile and update as needed, also manage your PTOs and sick days, track your time and even interact with other members of your team.

Cons

The first landing should be a dashboard for you to clearly see your professional progress, it could be at some point integrated with platforms like Asana and track task performance.

Review Source

LK

Laurie K.  
Senior Benefits Officer  
Banking  
Used the software for: 2+ years

### "Paylocity, an intuitive and robust HRIS"

February 20, 2021

5.0

Overall, our experience with Paylocity has been very positive. Their website is easy to use. Knowledgeable assistance is readily available by phone, email, chat, or educational resources if questions arise.

Pros

Paylocity's modules are intuitive and robust. Enhancements are regularly rolled out to improve and increase functionality. We continue to look for opportunities to leverage this to our advantage. The level of customer service and availability of helpful resources is by far the best we have experienced. We're very happy with our decision to partner with Paylocity.

Cons

The Performance module has been strengthened in a number of areas recently, which we appreciate. Review Items (i.e. job-specific competencies) is one area that would benefit from a closer review. Currently, there is not an easy way to determine which positions have been assigned a specific Review Item. This can make resolving discrepancies very challenging.

Review Source

VR

Verified Reviewer  
HR Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple and Sweet Expense software"

April 29, 2023

4.0

Airbase is simpler to use than most expense platforms we used in the past, but could definitely use some improvements in order to be best in class. We will continue to utilize it.

Pros

Airbase is relatively simple to use, and we really love that we can create virtual cards in the system. As a user, I'm able to use the system to purchase requests (where I can request a virtual card or submit a reimbursement request, reimbursements, and virtual card requests. They approval chain is visible to me, and I'm able to easily see where my reimbursement request is.

Cons

There are two features that I feel are lacking. The first is onboarding. My employees often have a difficult time getting access to the system, and once they do, don't always have the correct access. This could be something we have to work on internally as well but it''s a point of difficulty.Secondarily - it's quite annoying that you can't put through a report after a business trip, each expense must be individual. This has been extremely annoying to most of my sales team and I do expect there is a fix coming in the future.

Review Source

RB

Ryan B.  
Chief People Officer  
Individual & Family Services  
Used the software for: Less than 6 months

### "Great Fit....Until We Paid For It"

March 9, 2023

1.0

It started off wonderful - then it turned into a nightmare. We're looking for replacements less than 90 days into our contract with them.

Pros

The initial onboarding was actually pretty seamless. We had a team of specialized implementation consultants who walked us through each facet of the platform (employee management, training, onboarding, benefits, etc.). We issued our first payroll without a hitch. The response time was excellent whenever we had questions or an issue.

Cons

Once our check cleared, the service went straight down the tube. Nobody - and I mean NOBODY - takes accountability for anything when you have an issue. You are passed around and around and around to different teams and departments until you figure it out for yourself.The reporting mechanism is clunky as heck. Their knowledge base is primitive and mostly useless - and it's the support team's favorite response: "Have you check the knowledge base?"

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Lack of service. Lack of response to inquired. Lack of flexibility and customization.

Review Source

Sarah N.  
HR Administrator  
Machinery  
Used the software for: 6-12 months

### "Best HCM software I've used! "

May 10, 2021

5.0

This is the best HCM software that I've used compared to ADP, Sage Abra, Paychex, and PlanSource.

Pros

The ease of use is great, the software is so user friendly and easy to learn.

Cons

There are a couple of functionalities that I wish we had within the system and that the report write tool would be easier to use.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

It had all the product features and planforms we were looking for.

Switched from

[PlanSource](https://www.capterra.com/p/141264/PlanSource/)

We wanted a more user friendly and update software planform.

Review Source

CM

Carson M.  
HR Operations Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Paylocity makes Payroll and employee management easy"

December 6, 2023

5.0

Overall we've had a great experience using Paylocity.

Pros

Running payroll is easy to set up, and it allows for complicated payrolls as necessary. We've set up commissions, hourly workers, and salaried employees on Paylocity and it's intuitive to navigate. Onboarding to Paylocity is a smooth process and employees don't have issues getting set up in the system. The reporting also allows us gain the insights we need to make important decisions.

Cons

I don't have any negative experiences with Paylocity. I wish more of our employees would use the Paylocity app on their phones to keep track of their PTO and payments.

Review Source

WD

Whitney D.  
HR  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Decent System but still lack luster"

April 14, 2022

4.0

Its been ok. I've been able to use it to the best I can and show the employees how to use it. The software for the most part is easy and most people like it better then our old product.

Pros

My favorite thing about the software is Community, Onboarding and Recuriting. Community is a super fun tool that allows our employees to connect with each other with has been difficult throughout the pandemic. Onboarding is easy and fun and recuriting is a piece of cake! I love being able to everything in one system. We love the mobile app too!

Cons

PTO is very confusing to track and to allow employees to understand. In order to add on anything it takes forever and the Self Service Portal looks a little out of date.

Alternatives considered

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

Sales Team didn't pressure our upper management.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Old System that was out of date.

Review Source

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