---
title: "Page 48 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 48 - Is Paylocity the right Performance Management System solution for you? Explore 1932 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/86714/WebPay/reviews/?page=48"
page_type: "reviews"
language: "en"
---

Paylocity

4.3 (1932)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated September 17th, 2026

# Page 48 - Reviews of Paylocity

## Showing most helpful reviews

Showing 1176-1200 of 1932 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AH

Anna H.  
Finance Manager  
Computer Software  
Used the software for: 2+ years

### "Paylocity is awesome."

May 4, 2021

5.0

Been using them since 2015 it's been great.

Pros

Ease of use. I like the Performance and onboarding piece. The A+ learning module is also great.

Cons

Nothing really. I like all the features. Maybe a report that can be customized for pulling info from the custom field, may already exist but i have not found it.

Alternatives considered

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Paylocity

User friendly.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

not enough customer support.

Review Source

KM

Kenny M.  
Head of Finance & Operations  
Computer Software  
Used the software for: 1-2 years

### "Airbase makes managing spend a breeze "

May 3, 2019

5.0

\* It's been a life-saver on the finance side. I've been able to automate all of our spend and everything from recurring software to one-off employee requests get routed through Airbase. Really easy to administer and employees needed no training.

Pros

\* Helped me streamline the entire spend process at Coda.io - I route most expenses through the platform - everything from software to travel to one-off expenditures. \* Incredibly easy to use - I have never trained an employee on how to use Airbase. They log in, and it's clear what they should do. \* It creates tremendous peace of mind on spend - I don't worry about vendors charging us more than they should, people buying software they don't need, and card numbers getting stolen. \* Visibility - It's easy to know what has already been purchased, who purchased it, and how much are we spending. \* Keeps getting better - Airbase started with just digital credit cards but the tool is quickly replacing all types of spend management software internally.

Cons

\* Mobile app still catching up to web app, but moving quickly. \* Manually moving over old spend into Airbase by switching credit cards with vendors was tedious, but a worthwhile one-time investment, and Airbase did a lot to make it as painless as possible (found all the vendors for us that we needed to update)

Review Source

DM

Daysi M.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Great Customer Service"

May 10, 2021

5.0

Paylocity has been great.

Pros

Customer services is always awesome. They are always willing to help and if representative does not have an answer/solution right away, they follow up with you. Definitely appreciated.

Cons

Time cards are sometimes a hassle to deal with when an employee forgets to clock in/out. Also, I was told viewing future approved PTO cannot be generated through a report. This makes it difficult when employees request same day PTO and already have future approved PTO (since it will not calculate it until day of).

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Paylocity

Yes.

Review Source

Patrice G.  
VP Customer Success  
Computer Software  
Used the software for: 1-2 years

### "Easy for End Users to navigate and depend on"

June 16, 2023

5.0

The overall experience for the end user is an easy product to use, with the ability to keep up with your employee benefits and payroll all in one place.

Pros

The home screen Dashboard is one of the best features of Paylocity. So many other programs make you dive through multiple menu levels, and Paylocity's overall design makes it easy for non-technical users.

Cons

Reporting didn't appear to be the easiest process. Generating a report took templates to be designed.

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Corporate moved from Paychex to Paylocity partly because of the health insurance pricing available.

Review Source

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: Less than 6 months

### "Paylocity for employers "

November 11, 2022

4.0

Pros

An easy software to use and manage/track time and paystubs. Onboarding is made way easier for employees as documents/videos can easily be accessed and uploaded.

Cons

Can be a hard to set up profiles for new users and accepting location services. However mostly user error. Have had issues with it being slow at some points

Review Source

CE

Carol E.  
Payroll Manager  
Accounting  
Used the software for: 2+ years

### "Paylocity Review"

September 14, 2022

3.0

Good for a few years... Horrible since 2021

Pros

Good system and easy to understand. Reports were ok

Cons

reports not changeable. they quit paying our taxes. no customer service. new employees in customer service know nothing. being on hold on the phone for over 30 minutes MOST times.

Reason for choosing Paylocity

options on their system

Review Source

KM

Kyle M.  
Art Director  
Computer Software  
Used the software for: Less than 6 months

### "Works great for my team — requesting and spending money has become easy and streamlined"

March 18, 2022

5.0

Overall, Airbase has been easy to learn and easy to use! As a user (non-administrator) I have found it very straight forward for the things I need to use it for. I love that it has simplified communication and spending requests (and approval of requests) between myself and our finance department.

Pros

The ability to request and review/track multiple budgets (via virtual cards) has been a game changer for us. What used to be a more complicated process with hard-to-track communication (using other internal messaging tools )is now so easy and requires less back and forth comms with our finance department. Requesting reimbursement for out of pocket spending is easy and streamlined as well. We also work with many outside vendors, and I am able to review and approve of invoices through Airbase. Everything is easily assigned to the right people and easy to track. I am looking forward to continuing to use the product as we grow as a company!

Cons

It is somewhat challenging to attach receipts to expenses. By that I mean that I get an email stating that I have an expense that needs a receipt. That part works great. But then finding the exact expense that needs the receipt, and the location where I can upload the receipt within the Airbase UI could use some improvement. It is not as intuitive as I hope and expect. However, this is a small issue for a product that otherwise works really great!

Review Source

SM

Stephanie M.  
HR Consultant  
Human Resources  
Used the software for: 2+ years

### "Great HRIS System"

April 1, 2024

5.0

Pros

User friendly, great reporting options.

Cons

The Performance Review setup is not very easy to manage

Review Source

MM

Megan M.  
Renewals and Expansion Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Everyday Hero - Paylocity "

June 30, 2022

5.0

Overall, it's simple to use for everyday needs, and has the ability and add-on features available for those looking to use it at a deeper level, such as an HR team. Easy tracking overall!

Pros

Paylocity makes it simple and easy for me to clock in and out of work every day and track my billable hours down to the second. The tool also helps record time off requests, upcoming time off, and time off based on type (Volunteering Time vs PTO vs Sick Days, etc.). It's a simple tool that goes a long way every day to make sure that our team is paid appropriately, on time, and accurately.

Cons

It's down to the second, so it forces us to be on it at all times! To make any adjustments, management or upper leadership will need to go in and make the adjustments since changes are feature locked to management only.

Review Source

VR

Verified Reviewer  
Production manager  
Food & Beverages  
Used the software for: 1-2 years

### "Very good for HR management"

March 3, 2023

5.0

In general, it is a good program for managing human resource operations, providing training at the beginning of operation, and giving ease of work.

Pros

An excellent platform for managing human resources in companies, the vacation management application is wonderful, many improvements have been made to it, any employee can be added to this program easily, it helps a lot in issuing and tracking data easily.

Cons

The customer support team should respond more quickly to customer requests, the payroll application should be improved.

Switched from

[CoAd](https://www.capterra.com/p/156904/PrimePay/)

Paylocity offers many features at an affordable price

Review Source

BM

Breanne M.  
HR Manager  
Building Materials  
Used the software for: 2+ years

### "Awful"

January 14, 2021

1.0

Pros

Easily import time and labor into HR and payroll - that is, when the system is working optimally.

Cons

This is a terrible system with even worse support. The only reason I haven't switched systems is because of my capacity, but I will be making it a priority to switch within the next month. The interface is terrible and they are making changes all the time. I have a rotating door of "account managers" and never get ahold of the same person twice. The system is not customizing-friendly and wants to revert back all of my changes every time they push an update. Overall - I am not pleased and would never recommend this product.

Reason for choosing Paylocity

Price point and recommendation from a reliable source.

Review Source

TC

Tarcys C.  
Finance Analyst  
Financial Services  
Used the software for: 1-2 years

### "Airbase is a great software for all companies sizes! I"

April 12, 2022

5.0

Very simple, helpful and efficient! that's how any software should be!

Pros

One of the good things about having Airbase is that you can keep track of all the expenses and make sure everything is processed and paid correctly. You can make a different virtual card for other vendors is fantastic.

Cons

I like pretty much everything about Airbase.

Review Source

JC

Jeff C.  
Veterinary Technician  
Medical Practice  
Used the software for: 1-2 years

### "Paylocity- great for scheduling and payroll"

December 31, 2022

5.0

It is really a great solution for coordinating a large team, especially when assignments can change on a daily basis. Use of this software makes my day a little bit easier.

Pros

We have a team of over 30 people, and our scheduled assignment for the day can change daily. It is great to be able to view every employee, where they are scheduled for the day, and any other important notes. The software keeps track of PTO time, hours worked, and you can even make adjustments to your time sheet.

Cons

There are so many features that the software is capable of, and our business does not use them all. When switching to this there was a learning curve as with any software.

Review Source

CI

Chandler I.  
CEO  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Paylocity has a great online portal, but their is a learning curve"

August 17, 2018

4.0

I enjoy Paylocity, but their have been multiple instances that I've submitted something to my support team to take care of and it never got done, so I had to do it all manually myself. This included Schedule implementation of PTO/Sick Accrual balances, ACA reporting fixes, etc.

Pros

I like that Paylocity has moved us from manual time cards to an all electronic punching from a kiosk that spreads the company responsibility to managers and employees instead of relying on one person to manually calculate and monitor everything such as PTO/Sick/missed Punches/ absences/ OT rounding/ACA requirements etc. The program gives you a lot of good reporting features and processing payroll is relatively intuitive. Have very kind support staff to call and the wait time to speak with someone is very quick, unlike some other companies that I have worked with that took 45 minutes to speak with someone regarding our payroll which is time sensitive. They also do not rely on D&B ratings for Net Pay Liability Cap before requiring reverse-wires.

Cons

Their portal has a lot of functionality, but most of the time I am having to call the support team to check on why something didn't work/get implemented and they have to guide me through a process that was never brought up during original implementation. Some times when I request new schedules or fixes we get incorrectly billed and the fix never gets completed and no follow-up after they inform that they will look in to it further.

Review Source

EJ

Ean J.  
Controller  
Accounting  
Used the software for: 6-12 months

### "Fantastic all in one"

April 28, 2020

5.0

Overall, now that everything is set up and correct, we couldn't be happier with the system. It does everything we need, plus some, and it's an all in one portal instead of having to log into 5 or 6 different systems all the time. The employees love it also since they can access everything they need in one place as well.

Pros

This combines several different services together in one place. Recruiting, HRIS, payroll, timekeeping, and even benefit admin are all in one system. Using one database for all of these systems, there is no repeat of data entry, which lowers the opportunity for mistakes dramatically. The employees have access to their own profile and can make changes and view their paystubs and tax documents at their leisure. Getting rid of the multiple different service providers saved us a bunch of money at the same time.

Cons

Implementation of a new system always has its issues, but the implementation team for our job seemed a little inept. There were several mistakes made that took quite a bit of time (both my team's and their's) to fix.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Review Source

ES

Ezzy S.  
Designer  
Design  
Used the software for: 2+ years

### "Convenient and User-Friendly Payroll Software"

July 21, 2021

4.0

Overall, Paylocity offers a good overall view of your performance as an employee and of your benefits. The interface is decently easy to use and the dashboards are clear and visually appealing.

Pros

My favorite features are the employee directory and the benefits dashboard. There is also some cool onboarding functionality that can really help your new hires get onboarded a lot faster. There are tons of functions and the interface is fairly customizable.

Cons

The most difficult part of Paylocity is the time-off interface. The time-off bank and history are a little confusing and take some trial and error before you can get a clear picture of your entire time-off bank.

Review Source

DR

Donna R.  
HR Director  
Plastics  
Used the software for: 6-12 months

### "Good Decision"

May 6, 2021

4.0

Overall we had a good experience with conversion. Our team was professional yet friendly and worked closely with us.

Pros

The software is user friendly. We had a very good sales rep. that pointed out the key items we would be getting with Paylocity that we did not have in the product we were using.

Cons

That time &labor and HR & payroll are two separate platforms

Alternatives considered

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

Paylocity's product seemed more user friendly

Review Source

AM

Alberth M.  
Tech specialist level 2  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Easy and organized way to keep record and payroll management. "

January 15, 2023

5.0

Incredible! It's been more than a year using PayLocity daily and I have never had an issue with my payroll.

Pros

Simply love it!The whole platform makes it easy to track your time worked and your PTO available.We use it daily to punch in and out every shift.We get used to it in the very first day we use it.

Cons

There are some features that are still not working or being updated on time.For example, people management requests are not being actioned on time.

Review Source

KS

Karen S.  
Finance Assistant  
Mental Health Care  
Used the software for: 2+ years

### "Review1"

May 4, 2021

4.0

I feel that Paylocity is a great payroll software and thru time I have learned to program it to work to my satisfaction. Overall it is user friendly and I would recommend to others.

Pros

The capacity of reports it offered that I use on a daily basic. The ease of running an payroll, adjusting time, making changes as needed.

Cons

At first the steps it took to produce the reports that were needed. Customizing the software to work as we needed it too.

Reason for choosing Paylocity

Overall satisfaction with what we were told it could provide for the cost.

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Problems with software and getting what we need

Review Source

AC

Austin C.  
Security Officer  
Security and Investigations  
Used the software for: 1-2 years

### "Paylocity Worker Review"

May 31, 2024

5.0

Overall using paylocity to me is so much better than your standard clock in out machine you have on the wall. Those can mess up a lot and there is really no room for error on those. Plus something they just get confusing.

Pros

Paylocity is very simple and straight forward to use, from clocking in to managing you PTO and being able to fix missed punches or message your HR.

Cons

Maybe because it’s to simple and just plain and sometimes it logs you out completely where you have to resign in with information only your HR would know.

Review Source

AF

Adam F.  
Operations Manager  
Insurance  
Used the software for: 1-2 years

### "Upgrade for HR & Payroll"

September 29, 2022

5.0

Pros

Paylocity has helped us streamline HR and payroll. We can now onboard new employees using this system vs. the manual system we were using previously. We were also able to do away with several applications as Paylocity was able to do all of the same jobs as they were doing. This made the cost of Paylocity turn into a savings when we removed the cost of all the additional applications.

Cons

There have not been any cons about this software at this point. Implementation was streamlined and efficient and our team has been excited to use the new system.

Switched from

[isolved](https://www.capterra.com/p/164417/iSolved/)

more functionality, better web and mobile application

Review Source

Carlos Orlando R.  
TSU  
Computer Hardware  
Used the software for: I used a free trial

### "The salvation of my work and emotional life"

July 5, 2023

5.0

The mobile app is just great. I can access the platform from anywhere at any time, which means I don't have to be tied to my desk to do my work related tasks. This has improved my flexibility and productivity significantly.

Pros

I love how this platform has revolutionized my work and emotional life. What I like the most is its ease of use. I have never seen such an intuitive and friendly interface before. Everything is organized in a clear and concise way, which makes it extremely easy to navigate and use its different functions. I love the amount of features and tools it offers. I can manage my profile, log my hours worked, request time off, access my payroll history, and much more, all from one place.

Cons

I've had occasional problems with system stability. Sometimes the platform can become slow or even hang, which can be extremely frustrating when I'm trying to complete important tasks.

Review Source

John Larry V.  
Fraud Prevention Specialist  
Apparel & Fashion  
Used the software for: 6-12 months

### "Great for Remote Worker"

September 12, 2018

5.0

I love Paylocity. My only con isn't an everyday issue that many users will encounter. It was mainly my bad luck. I would highly recommend this product for those that work remotely. I love that I don't have to get to a computer to clock in and out. The app is super easy to use, a child can figure it out in a jiffy.

Pros

clock in / clock out from ANYWHERE Keep track of your hours with a simple click missed punch? No problem. you can fix it yourself (if your HR didn't lock you out of it that is) Impressions section: Your company can give you praises and make it public.

Cons

There was a time that my bank account got compromised so my direct deposit info needed to be changed. It took my HR department a long time to get my info updated and for my pay check to be sent. I work remotely so Paylocity sent my paycheck to my company's office then my company sent the pay check to me through snail mail... with bad luck usps lost the letter.... getting my paycheck processed again took an entire pay period to receive my paycheck.

Review Source

lK

lauren K.  
client service associate  
Insurance  
Used the software for: 2+ years

### "client service associate "

May 1, 2023

5.0

All employee's vacation and pay have never caused an issue.

Pros

How easy it was to track time and vacation. Never any issues with vacation time accruals and or holiday pay.

Cons

It seems to be a little pricey even though it is a good program.

Review Source

KG

Krystal G.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Useful, easy to use features"

August 27, 2024

5.0

Overall, Paylocity has been the easiest program to use for tracking time worked.

Pros

Kayla city makes it easy to edit your punch time, And to include notes about the reason for the edit. This feature makes keeping easy and updates manageable.

Cons

All of the features in Paylocity beneficial and easy to use. There’s nothing about this program that I do not like.

Review Source

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