# Page 55 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 55 - Is Paylocity the right Human Resources solution for you? Explore 1820 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1820)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 55 - Reviews of Paylocity

## Showing most helpful reviews

Showing 1351-1375 of 1820 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TM

Tina M.  
Administrative Specialist  
Construction  
Used the software for: 2+ years

### "Paylocity"

May 10, 2021

4.0

Good

Pros

This software is easy to use. The information I need is very easy to find.

Cons

The mobile app could be a little more user friendly.

Review Source

AG

Alana G.  
HR Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Product"

May 6, 2021

5.0

Great product to use, easy to learn.

Pros

Easy to use. Great Customer Service. Integration.

Cons

Can't always reach my representative when I have a question. Cannot access information after termination of an employee.

Review Source

BM

Bob M.  
Controller  
Machinery  
Used the software for: 2+ years

### "Good payroll product and quality support"

May 17, 2021

5.0

Paylocity is easy to use and I would recommend it for others.

Pros

I did not use the more advanced features, but for my payroll needs it was very easy to use. I could run my complete payroll in less than 10 minutes on most occasions, and support was always a phone call away at year end when I needed to do those pesky, once a year tasks. It was nice that there were PPP reports created to help with the application as well as the forgiveness. They were very helpful while going through those processes.

Cons

There were so many reports available that it was sometimes difficult to locate what I needed for a particular task. Once I located the reports I wanted, I wrote down the names so I could find and run the same ones month after month.

Review Source

RB

Rhea B.  
Math Tutor  
Education Management  
Used the software for: 6-12 months

### "Great for the Job!"

June 23, 2022

5.0

Paylocity is a very quality program for payroll and scheduling.

Pros

Clocking in and clocking out is super easy! And you can see the seconds too which I love! Direct deposit is quick and efficient too.

Cons

The scheduling is a little confusing with the hours in the corner especially when you are taking time off, but other than that, looking at your schedule itself is simple.

Review Source

KA

Kennedy A.  
Assistant Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Good Experience "

November 14, 2022

5.0

Pros

My company used this sight and it was fun and easy to use.

Cons

I liked that software. Although, the community page could be a little more competitive with others.

Review Source

NC

Nicole C.  
Occupational Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Used for work"

June 12, 2021

5.0

Administration has to put in limits on paid time off and unpaid time off but once that is established, there should be no issue.

Pros

We use Paylocity at work and it is easy to access on the computer as well as the phone. I can clock in/out and monitor my hours via the timesheet. I can put in a request for paid or unpaid time off, as well as view my previous paychecks and taxes taken out.

Cons

There are some buttons close together on the webpage that have accidentally been pressed following clocking in (such as the "start lunch" button) and scrolling through the page quickly.

Review Source

Brandy S.  
Consultant  
Construction  
Used the software for: 1-2 years

### "Love Paylocity "

December 5, 2018

5.0

Pros

That it is cloud base and customizable!

Cons

Literally nothing. The template to change companies is cumbersome but Paylocity schedules meetings and timelines to make sure everyone is on task!

Review Source

DH

David H.  
Senior Accountant  
  
Used the software for: 2+ years

### "Paylocity is a very powerful and very customizable payroll solution"

June 7, 2017

5.0

Pros

Paylocity has enabled our organization to export very complex and detailed GL import files for the payroll journal entries. No other payroll software we looked at (Paychex, ADP, Quickbooks) offered functionality that even came close. Furthermore, they post the charges and refunds to our bank in bulk charges (by payroll) which makes the reconciles much easier and the tying out of the transactions to the payroll Journal Entry quick and easy. In my experience with ADP for example, there were hundreds of transactions that would hit the bank and I would end up calling customer support almost every payroll to determine what the charges were actually for.

Cons

Creating custom reports can be, at times, more confusing than I would like. That said, I have successfully created many custom reports and a lot of the difficulty is due to the number of earning, tax, and deduction codes that we have (164+ different types of earning, taxes, and other deductions).

Review Source

DS

Denise S.  
HR Generalist  
Automotive  
Used the software for: 2+ years

### "Why I like Paylocity"

May 4, 2021

5.0

I appreciate the customer service I receive from Paylocity. Paylocity has been the easiest payroll software for me to learn...very user intuitive.

Pros

Paylocity is very easy to use, both from a user and admin point.

Cons

Paylocity has done a lot to improve the reporting function of the software, but I still find I need to "Frankenstein" reports together to get the data I need.

Review Source

SC

Shelley C.  
Accounting Manager  
Machinery  
Used the software for: 2+ years

### "Pros and Cons"

May 4, 2021

3.0

Lately, I have had issues with support. I am not sure if they have new team members that need more training.

Pros

Implementation is simple. The everyday process is great.

Cons

As benefits and California pay changes, it is difficult for them to keep up.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Paylocity

We will able to integrate benefits and our 401K.

Review Source

VR

Verified Reviewer  
Quality Engineer  
Automotive  
Used the software for: 6-12 months

### "One of the best overall work software I used"

November 20, 2018

5.0

Attendance tracking, line management, PTo's

Pros

Everything is great with paylocity. Great visual management,easy user interface, colorful graphics, access control, scalable. One stop solutions for payroll, benefits management and attendance tracking.,

Cons

I loved every feature of this software however, mobile app is not fully capable like the website.

Review Source

HM

Heidi M.  
Admin Assistant  
Medical Practice  
Used the software for: 2+ years

### "Easy to use software!!"

May 4, 2021

5.0

Customer service is Amazing!!

Pros

I like how easy it is to use and get around in.

Cons

The reports aren't always easy to find.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Kept having issues with ADP

Review Source

SF

Steven F.  
Associate Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Gets the job done!"

September 18, 2018

5.0

The Web Time software gets the job done and I am definitely glad that our company uses this tool.

Pros

I like the way it keeps track of the employees time and alerts the time keeper when an employee has missed punches. I also like the fact that it has an app that the employees that work mainly in the communities can clock in their time without being in the main building.

Cons

I would have love to see an easier option when generating reports.

Review Source

PC

Pamela C.  
Accountant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Issues with payroll taxes not being correct"

June 2, 2023

3.0

Pros

Paylocity was a system we used in the past and was easy to use.

Cons

Our agency had issues with payroll taxes not being correct.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

lower cost

Review Source

Victoria C.  
CTSS (Client Tech Support Specialist)  
  
Used the software for: 2+ years

### "Great way to get your paychecks organized"

June 26, 2018

5.0

Keeping my work payment history organized.

Pros

You have all the information of your current paycheck (and previous one) at your fingertips. Great way to keep everything organized and paperless.

Cons

Having to download the paystub in order to get all the details of that pay period. You can have a glance of it in the main page, but you need to download it in order to see all the details.

Review Source

SC

Sheryl C.  
Payroll Coordinator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "CSR assigned to our account provides personalized service"

May 5, 2021

5.0

Excellent

Pros

Ease of use and the personalized customer service.

Cons

Reports. The pre-made reports don't always allow for changes without re-creating them.

Review Source

MO

Michelle O.  
Payroll and Benefits Coordinator  
Hospitality  
Used the software for: 1-2 years

### "Great Experience Thus Far"

December 25, 2022

4.0

So far, I have had a positive experience with Paylocity.

Pros

Paylocity keeps payroll and benefits management simple and all in one place so that you don’t have to move between multiple programs.

Cons

There are something’s that don’t seem to be able to be customized to the point that our company would like.

Review Source

MA

Marcia A.  
Controller  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Paylocity is a good value"

May 4, 2021

5.0

Great experience

Pros

It is easy to use, and customer support is great.

Cons

Tracking paid time off is cumbersome and changing the format is difficult.

Review Source

VR

Verified Reviewer  
Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "Not at all intuitive "

December 26, 2019

3.0

I know there is a lot I can do with Webpay, but I wish it were easier to use. My reps have trouble with it and so do I.

Pros

Everything is in one place. You can tell there are a lot of features and capabilities of the software immediately after logging in.

Cons

This is not at all an intuitive software. There's a learning curve for everything, I feel like I'm constantly reaching out to our administrator to ask how to do something or where to find something. I much preferred our previous system as a user.

Review Source

AM

Ann M.  
HR/Payroll Manager  
Automotive  
Used the software for: 2+ years

### "DCA"

May 10, 2021

5.0

Pros

Easy to use, detailed reports, time clock access.

Cons

There is nothing about Paylocity that I like the least.

Review Source

JA

Jason A.  
Director, HR  
Education Management  
Used the software for: 2+ years

### "The software works and customer service is excellent. "

August 15, 2018

5.0

Our experience has been great. We moved from the big three letter company and have been very happy. The customer service experience is night and day compared to our old payroll company.

Pros

I use WebPay for all of our payroll needs. We are able to separate locations, job codes and have different pay rates for different codes for the same employee. Imports from WebTIme all of our hourly staff members with minimal oversight. Reports are useful and robust.

Cons

I wish they had an education version that would show what an employee earns based on a school schedule rather than on a typical annual schedule for traditional businesses.

Review Source

JW

Jason W.  
Owner  
Construction  
Used the software for: 2+ years

### "Paylocity Review"

February 16, 2021

5.0

Pros

Ease of use. Reports are also easily accessible.

Cons

Cannot put LLC owners into paylocity as they are not W2 employees, so the organization charts can be incorrect.

Review Source

TT

Tracey T.  
Development in a high school  
Education Management  
Used the software for: 2+ years

### "Paylocity Review"

October 22, 2019

5.0

Paylocity is wonderful. A lot of things I can look up on the software in lieu of going to the HR p rson, like sick days, vacation days, payroll questions, etc...

Pros

Some of the best features of this software is the ease of clocking in and out of work, checking your pay stub, requesting vacation days and checking to see how many sick days and vacation days I have earned

Cons

Some times it is hard to clock in and out using the iphone.

Review Source

MF

Marian F.  
Human Resources Manager  
Computer Software  
Used the software for: Less than 6 months

### "Incompetent Implementation team"

November 26, 2019

1.0

The Paylocity implementation was very frustrating and stressful.. Still ongoing.

Pros

Paylocity appeared to meet all our HR needs at a reasonable price. Sales pitch was very well organized.

Cons

Highly cumbersome payroll processing. Each add'l module was configured with errors by Paylocity. For example, Onboarding, Time & Labor, PTO, Performance Management, etc. is implemented and set by a different person. NOT one single person set anything up accurately per instructions provided. Very difficult to check their entries for quality, because reports are misleading and their software configuration fields have odd names and labels with no explanation. They would communicate that it was complete, but would happen upon things that not complete. For example, they set up PTO accruals as 1.25 hours per month instead of 1.25 Days per month. This is one of many examples. Lack of quality checks by their team.

Review Source

Evan C.  
Business Development Representative  
Computer Software  
Used the software for: 6-12 months

### "Effective HR Tool!"

July 4, 2021

4.0

Pros

I like that I can easily track hours in the tool and copy and paste work hours from one day to another.

Cons

Paylocity has some basic features that are not always intuitive. The tool can be often times challenging to navigate because there are different ways to get to various places. Some UI improvements could help.

Review Source

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