# Page 56 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 56 - Is Paylocity the right Human Resources solution for you? Explore 1820 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1820)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 56 - Reviews of Paylocity

## Showing most helpful reviews

Showing 1376-1400 of 1820 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KL

Karin L.  
Accounting Manager  
Computer Software  
Used the software for: 6-12 months

### "Efficient and Saves Time"

August 26, 2021

5.0

Pros

I have been in the corporate accounting world for over 20 years and Airbase is the first system that I have used that is all encompassing and saves so much time from the start of the transaction process to the final payment. Takes away all of the manual tasks that are part of the payable and procurement processes. Highly reccommend!

Cons

Need better reporting for reconciliations of accounts

Review Source

Lisa C.  
Sales & Marketing Coordinator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Basic, but works"

September 21, 2018

4.0

Pros

Pretty basic design and format. I like having multiple parts of my profile on a single page like, time card, pay checks, pto etc.

Cons

It doesn't always catch my clock in or out time. Sometimes I click it and it says I'm clocked in, butit doesn't register my time. I have to then contact HR, so that's kinda annoying.

Review Source

JA

Josephine A.  
IT-Support  
Hospital & Health Care  
Used the software for: 6-12 months

### "Payroll Application"

November 20, 2023

4.0

Perfect for the number of employees in our company.

Pros

It's user friendly. All in one payroll.

Cons

Some glitch whenever running a report...

Review Source

ER

Eddie R.  
Enrollment Director  
Individual & Family Services  
Used the software for: 2+ years

### "Every business should have Paylocity!"

June 9, 2020

5.0

Paylocity does it all from a business/HR standpoint.

Pros

You can do everything from clocking in to requested time off/vacation to accessing important company documents. Paylocity is a must for all HR departments.

Cons

There are 2 time off request functions. Make sure you choose the one that displays available time off, PTO or vacation otherwise management will have to do it manually from their end.

Review Source

NF

Nikki F.  
HR Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "HR's Best Friend!"

April 12, 2022

5.0

Pros

Paylocity offers solutions for all HR tasks from Payroll to Benefits Administration.

Cons

Each segment has a cost associated with it. So, the downside is that adding a service has a cost but the positive to that is that you don't pay for anything you do not want to have.

Review Source

KH

Kellie H.  
Trainer  
Computer Software  
Used the software for: 1-2 years

### "Easy to Navigate"

March 25, 2022

5.0

Pros

It is user friendly and doesn't require too much instruction. The system can do so much, we are just in the process of using even just a little bit of it.

Cons

Some items are not as intuitive as others for changes to the system

Review Source

Randi N.  
Mid Market Account Executive, AdRoll  
Marketing and Advertising  
Used the software for: 1-2 years

### "Track your pay"

September 11, 2018

5.0

Pros

Makes it very easy for me to login and find what i was paid and track my time.

Cons

Can be a bit "old" feeling but other then that I really like it.

Review Source

VR

Verified Reviewer  
Chief Operating Officer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Enabled us to scale at an early stage"

March 31, 2021

5.0

Pros

The combination of card spend management and AP automation was truly unique. It solved two key problems in one spot creating a consolidated view of all of our spending that allowed us to scale without the need to hire additional headcount.

Cons

Occasionally some of the required steps of a couple workflows feel like a bit cumbersome for a small organization, but, the controls put in place are best practices and I know we will be implementing them soon.

Alternatives considered

[BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/)

Review Source

VR

Verified Reviewer  
HR Client Consultant  
Human Resources  
Used the software for: 1-2 years

### "No perfect payroll system "

February 19, 2019

3.0

Pros

So there’s no perfect payroll system, they all have cons.

Cons

Their reporting is hard. Customer servjce Is call in only email they rarely respond.

Review Source

CR

Christine R.  
Controller  
Mental Health Care  
Used the software for: 2+ years

### "Sam Record - Riverbend Community Mental Health"

May 5, 2021

4.0

Overall very good, easy to use, easy to navigate just have a couple of hurdles that I would love to discuss.

Pros

Easy to use, report writing is pretty easy.

Cons

Need to have the ability for the deductions to be allocated the same way that the payroll wages are. IE: my maintenance person has 15 departments and his wages and taxes allocate perfectly but if we reimburse him for travel (negative deduction) it all goes to just one department. We need these costs to also allocate.

Review Source

DL

Danni L.  
SVP, Finance  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Reports & Analytis"

May 10, 2021

4.0

Overall, I'm satisfied with the product. There is a lot of room for improvement. I've seen better ones.

Pros

There is Favorite category I like a lot. I can put my most used reports under there and run them on a regular basis.

Cons

You can only see 3 at most 4 reports at a time. Not as user-friendly. I would like to see a true quarterly report which captures all QTD numbers by all employees, not per payroll run. i.e. if one employee leaves in January, I should be able to run an end-of-March report to see this employee's gross pay for the 1st quarter, so the first quarter number of employees and gross pay will be correctly counted.

Review Source

SH

Salina H.  
Billing/Payroll Specialist  
Oil & Energy  
Used the software for: Less than 6 months

### "So far so good"

May 4, 2021

5.0

Customer service is great. When i cannot get ahold of \[SENSITIVE CONTENT HIDDEN\], the person who answers the phone is literally on top of it! Never an issue with this.

Pros

Payroll is much easier to process. Other features need work or more explanation

Cons

The PTO feature. Either the migration set up with incorrect or the training was off. This took over a month to get right.

Review Source

RG

Rochelle G.  
Payroll and Benefits Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "My review of Paylocity"

May 4, 2021

4.0

Pros

I like that we can get all the services we need with this software; payroll, benefits, onboarding, etc. That definitely cuts done on time and having to filter through several different portals.

Cons

I think I would like for the system to be better integrated. It seems at times that when I am doing something in HR that it will not read to Benefits or vice versa. I am always having to double check to ensure that once a candidate has been terminated or hired that their coverage cost transfer or cancel... etc.

Review Source

KT

Kimberly T.  
CRC, CCMA  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "a bit confusing- but overall usefull"

December 4, 2018

5.0

it's a very useful tool for tracking- however some employees are easily confused by it, so there is much in the way of training and customer service that has to be done.

Pros

It seems pretty easy to do things like request off with a click of a mouse, and most navigations make sense.

Cons

Some of the pages can be confusing, and to execute actions you have to click in weird places that don't make complete sense.

Review Source

Connie T.  
President  
Consumer Goods  
Used the software for: Less than 6 months

### "Good paycheck access"

June 29, 2023

5.0

Great. It is quick and easy and always available.

Pros

It’s super easy to get paycheck information. No multiple clicks and confusing screens. Used ADP in the past and took hours to find simple information.

Cons

Nothing. I haven’t used lots of features but the one I use is great. I don’t have anything negative to say.

Review Source

SE

Saily E.  
Director of Accounting  
Primary/Secondary Education  
Used the software for: 2+ years

### "Our school uses Paylocity to manage our payroll and we are very pleased with this software"

May 20, 2017

5.0

1\. Secure processing of payroll 2. Excellent reporting capabilities 3. Assistance with quarterly payroll taxes reporting and filing 4. Optimal internal controls for payroll processing duties

Pros

Paylocity is easy to use and allows our school to effectively manage a payroll of 200+ employees on a by-monthly basis. You can rely on pre-designed reports or you can create your own report depending on your needs. Our customer service representative is very responsive and knowledgeable about Paylocity's features. Our employees can create personal accounts to track their paystubs, W2 forms and payroll information. Our school also uses Paylocity services to complete Federal and State taxes quarterly reporting which is very helpful because we can rest assured that reports are being filed on a timely and accurate manner. Their processing fees are very competitive when compared to other providers. Overall, we are very pleased with Paylocity.

Review Source

VR

Verified Reviewer  
Financial Analyst  
Banking  
Used the software for: 2+ years

### "Paylocity Review"

October 3, 2020

5.0

Excellent software to keep track of my pay checks and my vacation time

Pros

Paylocity helps me easily keep track of my paychecks, PTO, public holiday time etc. Its easy to use and has a lot of features to help me find the paycheck information I need

Cons

Paylocity can provide more analytics to see how my paycheck has progressed over the years.

Review Source

SK

Sonya K.  
Shipping Coordinator  
Chemicals  
Used the software for: 2+ years

### "Paylocity WebPay Review"

October 16, 2018

5.0

Pros

The best feature of Paylocity's WebPay is being able to see your own or your employees' pay histories. This makes it easy to address issue if/when they arise.

Cons

The feature I like least about Paylocity's WebPay is the delay that exists when dealing with vacation and PTO. Remaining days available are not shown real-time, only after the pay period is over.

Review Source

VR

Verified Reviewer  
Junior Graphic Designer  
Publishing  
Used the software for: 6-12 months

### "Paylocity Web Time"

November 11, 2019

4.0

Overall it is an effective tool for managing employee time off.

Pros

Paylocity Web Time allows for easy time off requesting, approval, and tracking. The employee calendar provides a clear overview of everyone out of office on a given day, week, or month view. It is easy to use and is functionally sound.

Cons

The My Timesheet tab/view is very clunky and a bit overwhelming to look at. It isn't as intuitive and easy to use as the tools on the home page and the employee calendar.

Review Source

JP

Jordan P.  
accounting  
Real Estate  
Used the software for: 2+ years

### "paylocity"

November 28, 2018

5.0

Pros

you can access and see your time clock from your cellphone if you are not by a computer. it is very quick and easy to submit PTO orr just simply clock in.

Cons

The way that the site rounds your time clock isn't convenient. If your 1 min past the "cut off" time it adds an extra 15 min to your work day or possibly your lunch that you didn't actually take.

Review Source

MU

Melissa U.  
Manager, Accounting  
Management Consulting  
Used the software for: 2+ years

### "If you JUST need payroll software, they are OK. If you need a Payroll partner, you'll be better off shopping elsewhere."

September 27, 2018

3.0

Pros

Platform is user friendly, good look and feel but offers just about what every other payroll platform offers. Nothing to wow you.

Cons

Support is lacking. Issues go MONTHS without being resolved. Emails and requests go unaddressed. Some responses to questions are completely off base. Very poor customer service, lacks personal touch. High turnover on customer touch point positions. As a manager, they are extremely frustrating organization to work with, and in my experience, have little payroll knowledge but a decent payroll platform.

Review Source

LM

LILY M.  
junior accountant  
Computer & Network Security  
Used the software for: 1-2 years

### "USER FRIENDLY"

May 4, 2021

5.0

Pros

can easily navigate to look at current and previous data for review.

Cons

As a user I would like an easier way to switch from personal user for my own payroll data when switching from an employee search. I just log out and then back in when I need to look at my data for paystub details.

Review Source

SA

Samuel A.  
Software  
Telecommunications  
Used the software for: 1-2 years

### "Paylocity: Workforce Management"

June 2, 2023

5.0

Pros

Exceptional for bolstering team morale, simplifying employee onboarding, maintaining data accuracy, and fostering easy payroll management.

Cons

Potential difficulties in timekeeping, complex dashboard navigation, and the quality of support can be hit-or-miss.

Review Source

SS

Skyla S.  
loan resolutions Underwriter  
Financial Services  
Used the software for: 1-2 years

### "Paylocity is a great software for the employee"

September 1, 2022

5.0

Pros

Paylocity is an easy software that can be accessed through the app or online. It is a great place to update my tax withholding, schedule PTO, or pull my paystubs. It even has a great feature if I want to estimate my next paycheck.

Cons

There is no real cons that I can think of for this software.

Review Source

ST

Sharlene T.  
Supervisor  
Warehousing  
Used the software for: 1-2 years

### "Works well for the purpose"

September 29, 2022

4.0

Pros

Its nice to have it at your fingertips with the app

Cons

The search for people is kind of weird because it doesn't pull up everything with just a few letters you have to have it exact

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Company choice

Review Source

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