# Page 59 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 59 - Is Paylocity the right Payroll solution for you? Explore 1822 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1822)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 4th, 2026

# Page 59 - Reviews of Paylocity

## Showing most helpful reviews

Showing 1451-1475 of 1822 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Psychologist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Paylocity for Payroll"

December 2, 2022

5.0

This is a great app to use from a computer or a phone.

Pros

My company uses Paylocity for payroll and time off/vacation tracking. It is user-friendly in every aspect. I can easily access information about my bi-weekly pay, sign up for paperless stubs, request for time-off, and keep track of my vacation days. I especially like using the Paylocity app from my phone, also very user-friendly.

Cons

I have not run in to any challenges when using paylocity.

Review Source

JD

Jen D.  
HR Director  
Philanthropy  
Used the software for: 2+ years

### "Great for smaller companies"

August 16, 2018

3.0

Paylocity is good for a smaller organization. As we have grown (more than 300 ee now), I don't feel they have the capacity to keep up.

Pros

Paylocity was a good system when we had less than 200 people. Their ACA support is top notch. Their web benefits solution is very good and easy to use.

Cons

Paylocity will implement changes and not notify the users. Paylocity has lost data twice which makes me quite uneasy. The performance management is not as flexible as I'd like.

Review Source

SD

Steve D.  
Account Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Paylocity Review"

April 3, 2023

5.0

Overall it's been very favorable.As mentioned there have been times when it takes a bit of time to find some things but on the whole it's a great system

Pros

Everything realated to our paychecks and benefit costs and elections can all be found in one place. You can go back to look at older payroll information, and also that you can make instant changes to things like 401K percentages or tax related allocations and they are registered and adjusted in real time without having to wait for someone in the office to make the change

Cons

Some information isn't always easy to find or intuitive, and you can go down some rabbit holes before finding what you're looking for.

Review Source

DB

Deborah B.  
Business Operations Manager  
Oil & Energy  
Used the software for: 2+ years

### "Great Product"

September 12, 2018

4.0

Pros

Daily use of the database is intuitive, and they provide training resources to help users learn the system.

Cons

First line customer service reps are typically great at answering simple questions, but can't help with complex problems. The company does have a knowledge base employed but the experts are not your first line of contact. It may take several emails with the first line person to get to someone who can really help you.

Review Source

JB

Jacqueline B.  
Senior Customer Experience Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "The Best Reimbursement Platform"

October 26, 2023

5.0

Pros

The ease of choosing the company used (airline, transportation service). the system recognizes Uber, united Airlines and many other companies for easy reimbursement

Cons

Viewing the status of the refund. It is not always clear what step of the process the refund is in.

Review Source

TY

Tommy Y.  
Director of Recruiting  
Security and Investigations  
Used the software for: 2+ years

### "Useful and easy to"

October 29, 2023

5.0

Pros

Its easy to use and everything is well thought out, simple for new users to understand

Cons

the UI isn't the nicest looking but nothing that bad

Review Source

TW

Theresa W.  
HR Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "HR Coordinator"

May 4, 2021

5.0

good

Pros

easy access for all employees and a easy to use

Cons

There are a few thing but nothing that can't be solved with out help. The cost to build a report.

Review Source

KC

Kristen C.  
Sales Manager  
Hospitality  
Used the software for: 6-12 months

### "Simple Solution for Replacing Time Cards"

July 23, 2022

4.0

Pros

Great replacement for time cards and pay check information. Simple to use for W-9's. App for phones is a great tool for employees to have at their finger tips to punch in and out and check timesheet.

Cons

Would be better if the application had a few more features on the app so you never have to load the webpage for example seeing past pay.

Review Source

KR

Kent R.  
Director, Business Development and HR  
Supermarkets  
Used the software for: 2+ years

### "Robust"

November 28, 2018

5.0

Overall, Paylocity's Web Pay has been a great payroll partner. We're able to achieve of the payroll functions we need and then some. Reporting tools are also very useful to better manage our business.

Pros

Very intuitive user experience. Able to process payroll qucikly and easily.

Cons

Holiday setup. When you have part-time and full-time employees as well as different holiday pay types, it can get a bit tricky to unsure each employee is being correctly compensated.

Review Source

VR

Verified Reviewer  
Media Worker  
Media Production  
Used the software for: 2+ years

### "Perfect for Payroll"

November 3, 2022

5.0

Pros

Paylocity made receiving and tracking my payroll directly into my bank account incredibly easy

Cons

There is nothing specific I could mention, it needed to do a simple job and it did it

Review Source

AW

Ame W.  
Manager of Talent Acquisition  
Human Resources  
Used the software for: 2+ years

### "User friendly once you learn to use it"

September 12, 2019

4.0

Overall experience has been good

Pros

User friendly once you learn all the features which unfortunately I wasn't taught - had to self learn

Cons

self learning the system - would have liked a representative to do a live or skype training

Review Source

LL

Lori L.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### "Ease of use "

September 11, 2022

5.0

Pros

This new software is very easy to use. I like I can keep track of my time and it does my tax forms at the end of the year. I clock in and out and my pay is directly deposited in my checking account.

Cons

The only thing I am getting used to is that Paylocity knows my location. That means others know my location. I can only clock in and out in my building.

Review Source

EN

Ed N.  
Controller  
Construction  
Used the software for: 2+ years

### "Used the product for 10+ years at a company that closed about a year ago. "

February 14, 2018

5.0

Web-based software eliminated the need for updating local installations and made it possible to process payroll and access reports even when away from the office.

Pros

Customizable report writer and ability to export in various formats (PDF, XLSX, CSV) was very helpful. The ability to have agency checks generated with the payroll and have child support deductions transmitted electronically were great time savers.

Cons

As with many feature-rich products there is a significant learning curve and I would sometimes need help finding or implements certain features. But customer support was always helpful.

Review Source

KT

Khanh T.  
People Operations Manager  
Financial Services  
Used the software for: Less than 6 months

### "Airbase from the People Ops perspective"

August 27, 2021

5.0

Pros

The most impactful feature for our team has been Airbase's ease of use and the fact that we don't have to process expense reports. So no more wait times for reimbursements to land and no more wasted time tracking down receipts!

Cons

Can't think of anything at this time. Airbase has been awesome!

Alternatives considered

[Teampay](https://www.capterra.com/p/176776/TeamPay/)

Review Source

HR

H R.  
Human Resources  
Financial Services  
Used the software for: 2+ years

### "Excellent product"

November 16, 2016

4.0

Excellent product and will adapt to a growing organization. The product is very user friendly and the mobile app is great for on the go team members.

Pros

Adapts to your organization, the multitude of reports and mobile app.

Cons

Sometimes it runs very slow

Review Source

VR

Verified Reviewer  
System and network administrator  
Computer & Network Security  
Used the software for: 2+ years

### "good payroll and human resource management systems "

June 29, 2022

5.0

Pros

Playlicity is a welcoming tool for corporate staff, payroll facilitator and human resources, simple and easy to use

Cons

So far no bugs have been detected yet all works perfectly

Review Source

KM

Kristen M.  
Brand Manager  
Retail  
Used the software for: 1-2 years

### "Hard to Navigate"

September 14, 2021

4.0

Pros

I like that I can get to a paystub, see my PTO, change my direct deposit, and see all of my offer letters/promotion letters and dates in one place

Cons

It's tough to navigate. I'm always confused about how to go and find my PTO that I've already submitted and how to adjust my direct deposit, no matter how many times I've done it. The nomenclature of their tabs and buttons is so confusing, they have way too many things that have the same or similar names. The ideas are there, the UI/UX needs MAJOR help. I also would LOVE to see a way to cancel my PTO myself.

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

Not sure, it was an HR decision.

Review Source

MC

Maria C.  
Payroll / HR  
Hospitality  
Used the software for: 2+ years

### "Paylocity Can Do it"

December 5, 2017

5.0

Honestly there isn't anything they can't do or adjust. One big suggestion is send your teams to the training conference for the best way to learn and manage the system. Become the expert in Paylocity and it goes a long way. Best Payroll system I ever worked with.

Pros

Quick to adapt and conform to new federal and state policies, such as the ACA and all it's reporting

Cons

Training Conference is once a year in Chicago, it would be nice to have Texas training event.......

Review Source

JH

Jaxson H.  
Account Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "WebPay"

July 16, 2019

5.0

Pros

Great program. Has all of our info and checks in 1 spot. Makes it easy to keep everything HR related updated.

Cons

You don't always have access to do things, often times I have to go through HR to change personal info.

Review Source

CD

Christine D.  
Assist. Dir of Digital Imaging and Mailroom  
Printing  
Used the software for: 6-12 months

### "COllege Mailroom "

September 26, 2022

4.0

Pros

I like that my staff and my info are both on there.

Cons

1- My own payroll shows up on home screen so if you open it to clock in- everyone can see your check- 2- To hire, I need to go to another admin paylocity login to hire new employees

Review Source

MR

Marina R.  
Executive office coordinator  
Hospitality  
Used the software for: 2+ years

### "Great software"

February 22, 2021

5.0

Pros

The mobile app and tablet. Easy for employees to clock in and out. Also, easy for employees to update their information and print their own checks.

Cons

I haven't come across any issues so far with Paylocity.

Review Source

JT

James T.  
Process Engineering Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Use this product every day for payroll"

October 9, 2018

4.0

Pros

Can provide simple solutions to complicated problems. Anyone in our company can login and track hours

Cons

Daily reporting can sometimes be a drag. Weekly and monthly reports always seem to tell a better story

Review Source

Casey A.  
HR Manager  
Civil Engineering  
Used the software for: Less than 6 months

### "Great product"

February 2, 2017

4.0

We recently made the switch to Paylocity. We've used the web pay system to successfully run multiple payrolls. The auto-pay feature is a time saver. I no longer have to deal with dual entry of information. The system is easy to use. The options are endless. You can tailor it to meet your specific needs. I am so glad we made the switch to Paylocity!

Pros

Ease of use. Infomatics are superior to other products on the market. Can customize to meet your specific needs.

Cons

I really like the software. I wasn't expecting such a tedious implementation process.

Review Source

RJ

Rayann J.  
Executive Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Pay"

May 13, 2021

4.0

good

Pros

use and ease of doing payroll processing

Cons

reports and trying to run annual reports

Review Source

bT

brenda T.  
salon owner  
Cosmetics  
Used the software for: 2+ years

### "ease at paying for hair services"

August 8, 2019

4.0

i able to have customers pay through their smart phone or credit card

Pros

able for customers to pay through their smartphone .

Cons

none yet expect if wifi is out.then i can't get paid through it

Reason for choosing Paylocity

so i can get more clients

Review Source

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