# Page 69 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 69 - Is Paylocity the right Human Resources solution for you? Explore 1820 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1820)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Page 69 - Reviews of Paylocity

## Showing most helpful reviews

Showing 1701-1725 of 1820 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Marilyn C.  
Tech Manager  
Insurance  
Used the software for: 1-2 years

### "Paylocity Overall"

December 1, 2022

5.0

Pros

Great user interface and reporting capabilities. Each module has reporting functions and very intuitive. LMS learning center is great and they are always staying up to date with the most current information. The on boarding is very user friendly and a time saver.

Cons

It can be a challenge to get a response on an issue from customer service. They are getting better, however work is still needed

Reason for choosing Paylocity

The price point .

Review Source

JM

Jo M.  
Behavior Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Provides the basics for small businesses"

September 22, 2022

4.0

Pros

Paylocity provided a good overview of many HR-related needs: time off, payroll, training.

Cons

Time off was a bit confusing to understand, in terms of how much an employee had left to request and the input process to request.

Review Source

KF

Kristine F.  
Senior Accounting Assistant  
Commercial Real Estate  
Used the software for: 1-2 years

### "Payroll Info at your fingertips"

December 6, 2018

4.0

Pros

I like the functionality that it has, keeping track of a lot of your payroll information. Hours worked, time off, time off requested, benefits, etc. I also like that it is accessible through an app as well.

Cons

Time off request is a little confusing when you have requests submitted, your not sure if your balance remaining has accounted for the submitted/approved requests.

Review Source

SA

Shan A.  
Owner  
Retail  
Used the software for: 2+ years

### "Processing Payroll "

August 31, 2018

5.0

Pros

Processing Multi company payroll is a breeze. Multiple Users with assigned Roles. Multi States tax capabilities.

Cons

Support line always gets a voice mail. But they are prompt to call you back or inform you via email.

Review Source

KM

Kelly M.  
VP of Human Resources  
Medical Practice  
Used the software for: 2+ years

### "Paylocity Customer Review"

June 23, 2016

3.5

Pros

Web Pay and Web Benefits. I really like how the Web Benefits program performs for enrollment.

Cons

Web Time and the fact this is not one platform. Web Time is a very limited program. Cannot pull data from Web Time to Web Pay reports.

Review Source

JD

Jean D.  
Asset Manager  
Real Estate  
Used the software for: Less than 6 months

### "Paylocity - it keeps my time but is somewhat hard to use"

July 13, 2019

4.0

It's impressive but not very flexible. Even though I try to enter my time carefully, somehow I am usually not doing something right.

Pros

It does help me keep track of my hours in a super organized fashion. It shows me every day in the pay period and lets me code my hours by pay type and by project. I can also enter upcoming vacations to get them approved by my supervisor.

Cons

It isn't intuitive that once I enter my time, I also have to save it, and then I have to approve it. Then my supervisor has to approve it. I must keep missing a step because I usually have to be asked to approve my time again. I probably visit my time sheet three or four times in a pay period rather than once.

Review Source

HB

Haylie B.  
Transcriptionist  
  
Used the software for: Less than 6 months

### "super user friendly, easy to use, looks great and has all the functions that we need. "

January 19, 2018

5.0

Pros

It looks really great, it's super easy to use, i work for a company remotely so they weren't really able to train on the software but it was very easy to figure out.

Cons

Sometimes when entering information in to the time card i get an error and it doesn't tell me how to fix it. The system also times out a lot.

Review Source

ML

Mark L.  
Computer Support Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Review"

May 10, 2021

4.0

Pros

I like the time clock management and the employee HR feater.

Cons

The codes for some of the options we need to run payroll have not been the most useful or have been problematic each payroll. We've had to call support, who have helped, but it seems the coding could be better - especially for our 401K information.

Review Source

CT

Cheryl T.  
HR  
Pharmaceuticals  
Used the software for: 1-2 years

### "Awful- limited functionality "

January 19, 2018

1.0

Paylocity has a long way to go on becoming a fully functional HRIS system. Beware, do not purchase.

Pros

Visually appeasing. The system looks like it can do many things however, it does not. This system is very basic.

Cons

System does not work like the functionality and capability that was sold to us. This is a very basic and manual system. There are no reporting capabilites. Most functionality DOES NOT work

Review Source

Ribhu A.  
Associate  
Consumer Goods  
Used the software for: 6-12 months

### "Pretty thorough pay breakdowns"

June 20, 2019

5.0

Pros

Gives lots of information on paycheck details for current and past paychecks. Easy to keep track of limits and YTD contributions.

Cons

I understand the need for security, but the login process is a bit cumbersome which prevents me for accessing as often as I would like to.

Review Source

LC

Lance C.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great payroll system with extras!!"

March 6, 2015

5.0

Pros

I really enjoy the simple interface, and the ability to capture all the information I need, and the customize-able screens. Employee access is easy and does not require anything from our part other than employer ID. The real time entry is a great benefit too.

Cons

Nothing. Honestly, it does just what I want and does it the way I want it to.

Review Source

MC

Morgan C.  
BCBA  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Paylocity review "

July 22, 2022

5.0

Pros

Paylocity was super easy to use. It took no time to get my direct deposit setup.

Cons

I felt that I often had trouble finding where to request time off. It was easier to do on the app.

Review Source

LG

Leticia G.  
Estimator  
Construction  
Used the software for: 1-2 years

### "This is great for companies and payroll"

November 19, 2018

5.0

I like this for seeing my pay and stubs and time off. Easy to access!

Pros

I like this product because I am able to see my paycheck stubs, hours left for vacation, etc. which is helpful instead of having paper, I can use my app.

Cons

I think the app was having issues my password did not work so that was a little frustrating, but it was fixed after awhile.

Review Source

Kyle Z.  
  
  
Used the software for:

### "Paylocity Advanced HR "

December 8, 2016

4.0

The information in Advanced HR is to wide and does not provide that much use to smaller companies and non profits.

Review Source

CE

Carol E.  
Children's Ministry Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "We use this for recording our timesheets and requesting time off"

May 9, 2018

4.0

Keeps track of hours used for time off, easy to to request time off for supervisor approval, lets you add lines if you work split shifts

Pros

Easy to use, lots of great features like seeing your paycheck stubs, tax forms and time off remaining

Cons

You have to save your timesheet entry to see how many hours you have worked instead of showing it after each entry.

Review Source

RG

Rich G.  
Web Development Manager  
Retail  
Used the software for: Less than 6 months

### "DRL's Paylocity Review"

June 15, 2022

4.0

Pros

It has a very modern, impressive looking interface. There are a lot of employee related tasks which can be performed through the portal including confirmation of payroll information and submission of PTO.

Cons

It isn't the fastest software in the world - sometimes you have to be patient and wait for you requests to process and complete.

Review Source

BD

Brenda D.  
  
  
Used the software for:

### "Still learning WebTime"

October 3, 2016

4.0

We just started using WebTime timesheets last month. We elected to have our hourly staff punch in and punch out, which is a change for them. Needless to say, many of them forget and we are having to fix their punches. Hopefully in time it will become routine. If not, we may need to rethink this process. Once frustration with the punches, is if an employee punches out one minute late for lunch, WebTime automatically enters an hour of lunch penalty pay. I know this is keeping us legally compliant, but having a bit more flexibility with the rounding would help us. Requesting time off is very easy to do on WebTime, as well as approvals for supervisors. It is also relatively easy for employees to allocate time to different cost centers. Overall, we really like WebTime, but we are still having some transition issues, as should be expected.

Review Source

JG

Jami G.  
Accounts Receivable  
Medical Practice  
Used the software for: 6-12 months

### "Airbase Review"

October 31, 2023

5.0

Pros

Quite easy to use and you can easily maneuver through without any concerns.

Cons

I have not found anything that I dislike about the product at this time.

Review Source

BH

Brandon H.  
Finance Analyst  
  
Used the software for: 2+ years

### "We use Paylocity as our primary HR software."

March 27, 2018

5.0

Pros

I like Payocity's ability to show me pay stub information, time off requests/status, and other vital HR functions all in one place.

Cons

It's very minor, but it's not the most user friendly interface at first. There are also some differences between the app and the web experience, which has caused some minor problems.

Review Source

TH

Tina H.  
General Manager/Corporate Training Manager  
Hospitality  
Used the software for: Less than 6 months

### "Mostly helpful but needs some work"

January 25, 2017

3.0

I have found the onboarding to be very helpful, as well as having access to employee files electronically

Pros

Eliminates having to keep mountains of paperwork for each employee. The onboarding process is way easier than what we were doing before. Easily keeps track of employee info.

Cons

Glitches in the onboarding process, ie. when trying to move on to the next task you are sometimes timed out of the program, employees not receiving emails necessary to begin onboarding in a timely manner.

Review Source

KS

Kayla S.  
Skills Development Specialist  
Mental Health Care  
Used the software for: 1-2 years

### "WebPay/Paylocity Review"

April 24, 2019

5.0

Pros

I liked how easy it was to clock in and out each day.

Cons

If a mistake was made, I would have to contact my supervisor to fix it. I couldn't fix it on my own.

Review Source

SG

Selina G.  
Human Resource Assistant  
Computer Software  
Used the software for: 6-12 months

### "Needs to improve customer service"

July 15, 2016

3.5

Pros

It is relatively simple to use and someone does always answer the phone in a timely manner.

Cons

My account manager seems to never be available and I get different answers when I call the customer service line when I ask the exact same question. It seems like the employees don't know the product very well. Also I find their tax team to be difficult to work with. I also feel like the web time portal is a little problematic. There also doesn't seem to be a lot of communication between webtime and webpay.

Review Source

Diego D.  
GESTOR COMERCIAL  
Financial Services  
Used the software for: 6-12 months

### "Muito Bom ! Indico !!!"

September 23, 2022

5.0

Pros

Gosto de usar. Atende bem ao que se determina a fazer !

Cons

Poderia ser menos burocratico. So isso ! Mas muito bom !

Review Source

FC

Freddy C.  
Controller  
Accounting  
Used the software for: 2+ years

### "Easy to use HR Features"

February 14, 2023

5.0

Pros

It makes HR functions such as COBRA and Medical Reimbursements easy and painless. Fast customer service.

Cons

Implementation process could be cumbersome but CS is there to help with questions.

Review Source

KS

Kyla S.  
Career Counselor  
Higher Education  
Used the software for: 2+ years

### "Paylocity Review"

March 3, 2022

5.0

It has been great and user friendly

Pros

Used Paylocity for employment tracking. Was easy to use and navigate

Cons

I have not had any issues as of yet with Paylocity

Review Source

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