# Page 72 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 72 - Is Paylocity the right Human Resources solution for you? Explore 1820 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1820)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 4th, 2026

# Page 72 - Reviews of Paylocity

## Showing most helpful reviews

Showing 1776-1800 of 1820 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DW

Daniel W.  
Outpatient Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Paylocity Review"

July 20, 2022

4.0

Pros

I found that this software was very easy to use after it was set up and that it is very responsive and helpful as a HR resource for me.

Cons

It was a little bit challenging to get set up initially, but not overly so.

Review Source

BS

Ben S.  
Prepress Tech  
Marketing and Advertising  
Used the software for: 1-2 years

### "Paylocity experience (Updated)"

December 24, 2025

5.0

Easily accessible and user friendly. A streamlined experience meant to deliver information concisely.

Pros

My favorite thing about Paylocity is the simplicity. Everything feels so natural to navigate and information is easy to locate.

Cons

With more time using this software, I still have not found any flaws that inhibit my ability to use the program and access my information.

Review Source

MH

Mariah H.  
Practice Coordinator  
Medical Practice  
Used the software for: Less than 6 months

### "Paylocity "

November 30, 2016

5.0

Paylocity was extremely efficient and updated (yet still user friendly). I liked that everything was easily accessible and the features were great. I can't remember a time that the office had any technical issues with it. Would recommend to anyone.

Pros

The fact that it was updated but still user friendly.

Review Source

RJ

Russell J.  
Corporate Technology Manager  
Security and Investigations  
Used the software for: Less than 6 months

### "Great alternative to Credit Cards"

April 6, 2021

5.0

Airbase has allowed us to keep track of what is being spent and where it's being spent.

Pros

Airbase allows us to track spend and manage spend approvals. It's simple to use and the dashboard reporting is especially useful.

Cons

If you're used to normal Credit card transactions, it took a bit to get used to the idea of using dedicated virtual cards. Once you get over that, the process is very easy to follow.

Review Source

KM

Kathy M.  
Retail  
Retail  
Used the software for: Less than 6 months

### "Paylocity has its advantages"

July 14, 2019

4.0

Pros

I like that I can check schedules as soon as they are posted as well as see who else is on that schedule and times. I like that if I forget to complete my time at work I can do it at home on the app. I like that it keeps a total of monies earned and taxes as new paychecks come out.

Cons

I do not like that I can not block out future days/times that I am unavailable to work.

Review Source

JH

Jennifer H.  
HR Admin  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Needs some upgrading"

October 16, 2018

3.0

Pros

Web Time is really easy to use. I especially enjoy the ease of use with the Time Off Calendar.

Cons

The system sends notifications to employees that a change was made to their time card but, does not give details.

Review Source

GF

Grace F.  
  
  
Used the software for:

### "So Far So Good "

November 3, 2016

4.0

A few months ago I was given the responsibility of running payroll. Without having previous experience processing payroll I was concerned I was up against an impossible task. Webpay is intuitive to use, and is a pretty slick tool in my opinion. Haven't been in the Payroll game for long, but so far, so good with Webtime. The support provided by their team is phenomenal; they're patient and kind and helpful. I do wish there was a chat feature but that, at this juncture, is my only complaint.

Review Source

ME

Marisa E.  
Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Simple and effective "

June 29, 2022

5.0

I wasn’t thrilled I couldn’t edit invoices, but once I figured it out, I use airbase smoothly.

Pros

Airbase is a great way to get paid for freelancers. I submit an invoice and my vendor approves it. There are clear notifications telling the status of the payment. It’s easy to indicate how much they owe you and payment terms.

Cons

One confusing factor is that it’s not clear if invoice date is meant to be today’s date or the net-10 (etc) date. Once you make a mistake, you can’t delete the invoice or edit it, so you have to have the vendor reject it and start again. An annoying security feature.

Review Source

KS

Katie S.  
HR Assistant  
  
Used the software for: 2+ years

### "Good Product/Bad Customer Service "

August 29, 2017

4.0

Good company easy to use website

Pros

Great product, easy to use and move through Always have training on all of the new parts that are added to it weekly to keep up with competitors.

Cons

The only con I have seen is the customer service. We had issues with the team that we were given and had to complain for about a year before we were switched to a new group but now it is much better with the new group//

Review Source

MZ

Mindy Z.  
Marketing Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Organized way to keep track of payroll"

November 7, 2021

4.0

Pros

It is pretty intuitive to use. I am able to see history of pay periods, amount, and more. I can see how much pto is accumulated. The app runs smoothly.

Cons

There isn’t anything to dislike about the software.

Review Source

SG

Sarah G.  
Children's Director  
  
Used the software for: 1-2 years

### "Paylocity helps keep all my important HR information and documents in one place."

April 26, 2018

4.0

Pros

Paylocity is easy to use and understand. It keeps my most important HR-related information all in one place for me, so I'm not having to remember multiple websites and log ins.

Cons

In some instances, the app functions differently than the web browser. Something I may know how to do easily on the app, I may have trouble figuring out how to do on the web.

Review Source

mB

mark B.  
president  
Wholesale  
Used the software for: Less than 6 months

### "All about the support"

May 18, 2021

5.0

in my 35 year experience in working at or running the company, payroll systems are all about one thing; support. From the on-boarding to the processing, Paylocity has been top notch.

Pros

Like any payroll package it takes a minute or two to navigate, but this platform is easy to work with to do the payroll and generate reports.

Cons

Its to soon to tell will get back to you when we have more experience

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Horrible customer service at a time when you need them the most.

Review Source

SC

Sarah C.  
HR Manager  
Computer Software  
Used the software for: 6-12 months

### "Not what it was promised"

July 19, 2016

1.5

Pros

The interface is very fresh and looks modern so it looks nice to employees.

Cons

There are wayyy too many limitation to the product. The program doesn't do what it was promised to do.

Review Source

SW

Samantha W.  
HR Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Paylocity is a very user friendly system with good customer support. "

June 21, 2016

4.5

Pros

The customer support is great. Whenever I have a question or issue it gets resolved promptly with a simple call to the support line. The system is very user friendly for day to day HR management tasks.

Cons

The reporting system. Although Paylocity has numerous reporting capabilities, it is difficult to create a detailed report without a fair amount of trial and error... Also, to change a PTO or vacation plan is difficult because you cannot communicate directly with the team that handles the actual implementation.

Review Source

CF

Christina F.  
HR Generalist  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Paylocity Review"

November 17, 2016

1.0

Very short time - it's somewhat simple but also complicated at times.

Pros

Somewhat easy to learn the different features

Cons

Report features are not great.

Review Source

sC

sonya C.  
Office Support II  
Law Enforcement  
Used the software for: Less than 6 months

### "great program"

January 9, 2017

5.0

This program is very user-friendly, self-explanatory and no direct issues in the programming. I would recommend this product to any business in need to timekeeping.

Review Source

SJ

Sonja J.  
Customer Support Lead  
Food Production  
Used the software for: Less than 6 months

### "Paylocity Review"

October 5, 2021

4.0

I liked using it.

Pros

I like how many features you are able to see within this app. It is very user-friendly and allows the employee to stay on top of what resources they have.

Cons

I really don't have that many complaints. I think on the home page, there could be more categories to choose from so you can easily see everything.

Review Source

LP

Lorina P.  
Head of Workplace Operations  
Real Estate  
Used the software for: Less than 6 months

### "Airbase is the Best Spend Management Tool out there! "

June 22, 2020

5.0

Pros

Most efficient and streamline spend management tool I have ever used! Being able to easily issue vendor specific virtual cards and payments are easy safe and secure.

Cons

There were no blockers or issues with integrating Airbase for our team as administrators and endusers.

Review Source

SK

Shivani K.  
  
  
Used the software for:

### "Web Time: Our Timesheet tool"

October 11, 2016

2.0

We use Web time through paylocity for our interns/hourly employees to record their hours using their built in timesheet. I would have to say that it isnt the most intuitive system and easy to use, the set up is very clunky and exporting the hours and importing them into Web pay is not as easy as clicking a button. Overall it's not the worst system but its not super easy to login and use.

Review Source

VR

Verified Reviewer  
Associate Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Good overall HR tool"

October 11, 2018

4.0

Pros

This is a great tool for smaller sized businesses that need an all in one HR tool. Really covers all the basis in what you need for PTO/Pay/Benefits/etc.

Cons

The mobile app and website is not the easiest to navigate and use, however it is still relatively user friendly

Review Source

SG

Sam G.  
  
  
Used the software for: Less than 6 months

### "Paylocity happy user"

April 19, 2018

5.0

Pros

I like the connection between the Human Resources department and the employee in a larger company. Recommended

Cons

I have yet to find many cons, but I would say there are a lot of sections and items to click on within the site which can make it confusing st times.

Review Source

SG

Sarah G.  
Children's Director  
  
Used the software for: 1-2 years

### "Paylocity is a great way to concisely organize employee information in one place."

December 8, 2017

4.0

Pros

I like having all my information in one place - time off, pay, benefits, etc. It's a one stop shop for most of my HR needs.

Cons

The app and the web browser are different experiences. It can be difficult to remember how to navigate to certain sections when it's different from app to browser.

Review Source

KR

Karina R.  
Correctional officer  
Legal Services  
Used the software for: Less than 6 months

### "For payroll is good not complicated at all "

February 4, 2023

3.0

Pros

Easy to use ; it’s not complicated when it come too looking at your hours

Cons

It has glitches and freezes and sometimes logs you out

Review Source

SF

Stacey F.  
  
  
Used the software for:

### "Not thrilled with the system"

December 13, 2016

3.0

No one from the company can figure out why this doesn't work on my galaxy s7. But it works on iphones. I use it at my desk. Sometimes without an error the time sheet wont accept a time even though it has been done exactly like the others. I'll have several people review it and they say they can't see an error. Finally, my boss will have to enter my time.

Review Source

JD

Jesus D.  
General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Top Spend Management Software"

February 19, 2021

5.0

Provides a fast and convenient method to manage expenses and efficiently upload receipts

Pros

Intuitive and easy to integrate. Solid app with intelligent tools to manage expenses

Cons

Virtual cards are only available via the desktop portal. Limited controls on app

Review Source

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