# Page 3 | Paylocity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Paylocity the right Employee Engagement solution for you? Explore 1839 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86714/WebPay/reviews

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Paylocity

4.3 (1839)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 3 - Reviews of Paylocity

## Showing most helpful reviews

Showing 51-75 of 1839 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
SVP People  
Cosmetics  
Used the software for: 2+ years

### "Paylocity is an overall good Product "

January 29, 2026

3.0

Overall the experience lands in the middle at good. I wish more I had a hands on dedicated account manager that I could get to easily and schedule time with vs relying on an email or gambling on a call back. Someone that actually checks in from time to time would be nice.

Pros

The ease of use of this product is really great. It is very easy for employees to navigate, and the mobile app functions really well. The products I use suit my needs as a small/mid sized organization.

Cons

Customer support is often in form of an article vs easily getting to your account manager to assist you. The reporting function is sometime limited as well.

Alternatives considered

[UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Paycom](https://www.capterra.com/p/130949/Paycom/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Paylocity

How much was offered at the time for the process and what seemed was going to be good service.

Review Source

Carrie C.  
HR Coordinator  
Farming  
Used the software for: 1-2 years

### "Best Multi-Use HRIS Platform"

February 12, 2026

5.0

Great experience with an all-in-one platform that continues to provide more value and access to information for our employees.

Pros

Separate Modules. You can start small with Time & Labor and HR & Payroll and then later add on modules like Recognition & Rewards or Performance. Peak Articles: Helpful AI and Articles that can provide assistance without having to reach out to a representative.

Cons

There is a learning curve. Once the Paylocity language is learned, it makes it so much easier to explain what the issue is that you are experiencing when you have to chat with a customer service representative.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Paylocity

It has the growth potential that we were looking for.

Switched from

[Alpine Data Solutions](https://www.capterra.com/p/10032137/Alpine-Data-Solutions/)

We needed a growth tool that could also assist with ACA compliance.

Review Source

KL

Kara L.  
HR Generalist  
Warehousing  
Used the software for: 1-2 years

### "HR Generalist "

February 12, 2026

5.0

I am huge Paylocity fan! I will also suggest your team with my other HR connections. I am looking forward to the new features, training and adding more employee reward services.

Pros

The constant improvement. The verification process gets easier and more efficient over time. I enjoy the report tracking and analytics!

Cons

Some reporting is only offered with a PDF results. I prefer these reports to be in either excel or CSV to be able to filter sections for clean results.

Alternatives considered

[PayCore Smart Routing](https://www.capterra.com/p/191999/PayCore-io/)

Reason for choosing Paylocity

Better pricing, we were looking forward to working with \[sensitive content hidden\] (part of your former employee who my director met at an HR conference)

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Customer Service, no automation, no training, no communication from either the company or our account manager

Review Source

CF

Cassie F.  
HR Director  
Construction  
Used the software for: 1-2 years

### "Great Customer Service and Reporting System"

February 12, 2026

5.0

Overall I've very much enjoyed using Paylocity as a payroll provider. We use them for running payroll, time keeping, and onboarding, and will most likely add additional services to help our HR department.

Pros

The customer service has been very helpful when I encounter issues or need to make changes to our profile. I've never had to wait on the phone for longer than 5 minutes to speak to a person, and usually we are able to resolve the issue over the phone. I have no experienced any poor customer service from them. I also really like their reporting system, it has been very easy to navigate and run reports needed.

Cons

Some of the reports are only available to be ran in a PDF format, when a CSV file would be more efficient for the needs of the report.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Paylocity

Customer service was great and the pricing structure felt like it best fit our needs.

Switched from

[Quantum Workplace](https://www.capterra.com/p/150237/Recognition/)

No longer needed all the services provided by a PEO.

Review Source

BC

Bead C.  
Director Of IT  
Food Production  
Used the software for: 1-2 years

### "Paylocity is a level above the rest when it comes to payroll and HR"

January 29, 2026

5.0

From our rushed implementation we needed to our end employees interactions with the app and system. We have been very happy with our team, the service and our everyday tasks. I would highly recommend anyone using Paylocity as it checks all the boxes for price, usability and available products included with the system.

Pros

It is extremely easy to use. The cost is extremely competitive compared to other products. The staff is very knowledgeable and very helpful. The system is very efficient and simple to navigate.

Cons

Sometimes the help desk support can be a little slow but they always follow through. Reports can be a little cumbersome.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

Paylocity just aligned with our needs and the price was right in line with our expectation

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Employees struggled with bamboo as it was cumbersome. ADP continually struggled with our local taxes.

Review Source

AP

Amy P.  
Coordinator of Pastoral Services  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Help needs help"

January 29, 2026

5.0

I'd recommend it for sure. I do not like the help options but it's otherwise user friendly. To be clear, if I reached out for help I would get it. I just have trouble using self service help.

Pros

I think it's more user friendly than other programs I've used. It seems more up to date. Some other programs I've used seem outdated. However, I haven't used that many to compare.

Cons

I do not think searching for help on topics is easy. In fact, I think it's hard. I never seem to find the topic I'm looking for and I get too many similar options. I spend a lot of time reading over stuff I don't need. Additionally, when I do find instructions they aren't always for the version I have. The instructions don't match up with what I have on my screen.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

We went to Paylocity at a company level. Note that we used ADP before but not sure if I selected the right one above.

Review Source

Shelly O.  
Direct Support Professional  
Individual & Family Services  
Used the software for: Less than 6 months

### "So user friendly even a grandma can navigate "

January 31, 2026

5.0

It was a smoother transition switching from another popular payroll app which i am greatful for. Not a headache at all. The app is easy to navigate and has a lot more features than the other. 100% i like it.

Pros

I am a grandma i didnt have computer class i had typewriter class so i am not tech savvy at all. I was nervous having to use a new app. However to my surprise navigation of the app is simple. I love that you can clock in and out on the app and can look at your hours with ease and if there is a discrepancy you are able to put in a request to have it changed to the hours on the clock you know to be true like if you forget to punch in or out. It gets fixed so fast. Keeping your work hours accurate for the pay period.

Cons

Putting in for PTO on an emergency and then having it approved only to have it denied right before payday. I wish it would send a notification text saying this was the case so i wasnt shocked at my paycheck. Some of us depend on a certain amount of money on payday and when its 400 dollars short it is a shocker and stresser.

Switched from

[ADP Workforce Now On the Go](https://www.capterra.com/p/231227/ADP-Workforce-Now-On-the-Go/)

Efficiency limited options for staff. They couldnt see their hours for pay period til payday itsself causing lots of work unnecessarily.

Review Source

SG

Salvatore G.  
Payroll and HRIS Analyst  
Performing Arts  
Used the software for: 2+ years

### "Paylocity is alright"

January 29, 2026

3.0

I've been working with Paylocity for almost 3 and a half years. The product has been getting better since we started. Always room for improvement.

Pros

It has good value. Payroll is easy to process. Customer support is better than some of the other brands out there.

Cons

Reports writer and general reports need work. Sometimes when new modules roll out, they do not work very well.

Alternatives considered

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

It was cheaper and had more modules. It had value.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

They messed up our payroll once and we never went back.

Review Source

DR

Dianne R.  
Human Resources Manager  
Banking  
Used the software for: 2+ years

### "Thumbs Up - Definitely worth the investment!"

January 30, 2026

5.0

Overall experience has been positive. Every HRIS has its pain points, but I would recommend Paylocity with no hesitation.

Pros

Overall ease of use. If you take advantage of their other offerings - Benefits Enrollment, Compensation, Performance Management, Employee onboarding, posting HR Events, to name a few - it is like a one-stop shop. Customer Support Teams have improved over the past 12 months with their knowledge of the product.

Cons

More flexibility with the Compensation module, where we can create our own compensation statement. There is minimal flexibility. Also we have a vendor management program that requires us to get documents, for example, Certificates of Insurance. It can take me weeks to regain access causing much unneeded frustration.

Alternatives considered

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[Kronos HR](https://www.capterra.com/p/10033938/Kronos-HR/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

Loved all of the features and add ons that were offered. Customer Service references rated very high.

Review Source

ML

Michele L.  
HR and Payroll Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Happy with Paylocity!"

January 29, 2026

5.0

We started using Paylocity at the beginning of the year and the experience has been positive. It has streamlined our payroll and HR functions. We have already added new modules and plan to implement more soon. It has successfully replaced our previous clunky process with a more automated, reliable solution.

Pros

I only have to log into Paylocity for everything related to HR and Payroll. Love the employee self service functions, the reporting and ease of use. Everything is tracked, no more spreadsheets everywhere!

Cons

The platform is robust, so there is an initial time investment required to learn and implement the various modules and features available within the system. I still have a lot to learn!

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[GoCo](https://www.capterra.com/p/149545/GoCo/)

Reason for choosing Paylocity

Lower cost, liked the demos of the product, integrated with our Benefit software, liked the sales guy, wasn't pushy at all and took the time to answer all of my questions.

Switched from

[CheckWriters](https://www.capterra.com/p/171540/HRCheck/)

I compared the two companies and Paylocity had everything I needed

Review Source

CY

Chloe Y.  
Human Resources Manager  
Consumer Services  
Used the software for: 2+ years

### "Paylocity Recommended, Small Company Approved"

January 29, 2026

4.0

Overall, I love Paylocity and would recommend it to any similar-to-larger sized company! I'm really happy with the ways Paylocity as helped us streamline processes and become more efficient. Paylocity has helped our employees gain confidence to handle certain things on their own, such as submitting timecard adjustments, where they used to rely heavily on HR to do this. Now, HR can focus a bit more on bigger picture things. Paylocity has it's moments where it doesn't function 100% perfectly, just like the rest of us, but it's uses significantly outweigh any problems we may have had.

Pros

I find Paylocity to be a one-stop shop, making it much easier to handle payroll, timekeeping, time off management, HR filing, onboarding, reviews, and community all in one place instead of having to use multiple separate systems. I love that it automates a lot of things, such as workflows, which helps streamline processes for me. Open enrollment is significantly easier, despite being an imperfect system. Payroll is also incredibly simple since it pulls the timekeeping data directly. Everything we use it for has become easier, and I've heard that integrations, like with Justifacts, make hiring a lot easier. The initial setup was really easy, thanks to a fantastic onboarding process. The call-in customer support line is great! (as long as there isn't a huge wait time)

Cons

Paylocity is an imperfect system. There are random glitches at times, such as not being able to download performance reviews still. Sometimes (like this problem), these issues go unaddressed but cause disruptions almost daily for us. Another example of this is employee's not being able to see their documents all the time. For our annual reviews, EEs are required to review certain documents and sign off that they are correct still. Now, I have to manually download and send them to each employee. In general, what I'm saying is that issues sometimes take a while to be addressed -- response time is sometimes delayed via email.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

It was awful, honestly. Not able to do timekeeping data transfer. Had to manually track time/PTO requests and enter them into Paycor for payroll. We also had one specific event where they sent our W2s to the wrong company, and sent us theirs. They were super caviler about it too, and just told us to throw them away (not shred or destroy or send back, just throw them away).

Review Source

RC

RJ C.  
Finance Manager  
Religious Institutions  
Used the software for: 2+ years

### "Responsive Customer Support & Robust Features Offsets Learning Curve and UI Challenges"

January 16, 2026

4.0

This vendor / product works very well, is reliable, robust, customizable, and has excellent customer support (better than competitors that we've worked with). We use the product for time & labor tracking, PTO balance tracking, and running payroll - it also offers features for HR document storage and employee performance reviews, but we haven't used those much yet. Due to the robust features and customizability offered, implementation was quite involved, and the UI isn't always intuitive; however, whenever I call customer support, they're very responsive, knowledgeable, and effective. I've been an admin for this product for multiple years, are there are still things I don't understand about pay types, cost centers, export matrices, PTO accruals, etc. The only real headache I've had with this product is the inability to change certain, specific things from my end. For example, editing PTO rules / accrual rates has been difficult in the past - they make me fill out a form with tons of questions (some don't even apply to our usage), and whenever I do that, I feel uncertain whether my responses will result in the effect I hope for. I've heard they're building a client-facing accruals team, which I'm sure will help bridge that gap. All that being said, this product has been very successful for us, and we plan to continue using it for the foreseeable future.

Pros

Customizability is definitely a huge win for this product - editing pay types, earnings, deductions, taxability, PTO accruals - it's really easy once you get past the learning curve. All the settings go quite deep and could be implemented in a vast array of use cases. Customer service - it's easy to get in touch with support, and the team has always been very responsive, knowledgeable, and effective. Time card approvals, time off requests, and manager / supervisor roles work very well. Managing teams is quick and easy (again, once you bridge the learning curve), allowing you to edit supervisors for time off requests, etc. Departmental mapping has been a win for us. Paylocity also seems to release frequent product updates, so they're definitely investing in the product's future with innovations. I love the "check calculator" feature, which allows us to input checks into payroll that we print outside of the software.

Cons

The inability to edit our own PTO accrual settings (or, at least, easily) was a pain point for us, and took quite a while to sort out through multiple attempts and form submissions. I dislike how often I have to switch between the "Time & Labor" section and the "HR & Payroll" section. I wish those two were a bit more seamless, as they work together closely - I often open two tabs at the same time so I can have one page open on each tab, just to reference info or accomplish a task. Lastly, I dislike how complex and vast the UI is. It serves its purpose well and can be highly tailored to any use, but I often find myself clicking around trying to find that "one page with the little setting on it." If I need a feature or setting changed, I often call support, as that seems to work more quickly than navigating the UI.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

ADP was admittedly simpler to use, but customer support (especially on important payroll dates) left much to be desired.

Review Source

SB

Stephanie B.  
Director of Administration- Controller  
Accounting  
Used the software for: 2+ years

### "impressive functionality & continuous improvement"

January 29, 2026

5.0

Overall, Paylocity’s software is powerful, intuitive, and designed to support modern, paperless workflows.

Pros

Paylocity is a powerful and easy-to-use payroll platform with impressive functionality. The software includes thoughtful features like built-in payroll notes that make it easy to stay completely paperless and keep all documentation in one place. The seamless integration from recruiting and onboarding through payroll was a key reason we chose Paylocity, and it truly delivers an efficient, all-in-one experience.

Cons

Keeping a good payroll account manager. Whenever we've had a good one assigned, they get promoted or leave the company. On the positive side we've had great luck with the random service rep you get when you call in for help.

Alternatives considered

[PayCore Smart Routing](https://www.capterra.com/p/191999/PayCore-io/)

Reason for choosing Paylocity

cost and just a better fit overall. Paycor had more than we needed

Switched from

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Getting out of PEO for cost reasons. ADP Total Source increased our fees significantly starting in 2020 forward

Review Source

NT

Nick T.  
Payroll Benefits Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Paylocity can't be beat!"

January 29, 2026

5.0

I have worked with Paylocity for almost five years now and have found them to be the best HRIS platform that I have worked with.

Pros

Paylocity has the best customer support team! \[sensitive content hidden\] is the best account manager of all time. The collaboration that I receive from Paylocity is unmatched.

Cons

The reporting platform is difficult to use and could be more user friendly. I would love if they integrated with a client budget tracking system like, so we didn't have to use Replicon anymore.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Paycom is horrible and not user friendly.

Review Source

kP

kevin P.  
hr coordinator  
Libraries  
Used the software for: 2+ years

### "Paylocity Review"

February 12, 2026

5.0

overall, it is good. just improve the customer service and response time. For example, answer the emails faster.

Pros

I enjoy the products and services Paylocity has to offer their clients. The onboarding, recruiting, time and labor, surveys etc. has really improved things for our organization.

Cons

I wish the customer services was better and you did not have to wait on hold so long for a representative

Alternatives considered

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Paylocity

they have better customer service and are wanting to help

Review Source

JB

Jenny B.  
Office Manager  
Medical Devices  
Used the software for: Less than 6 months

### "Great Value, but 2 Months in, Not Entirely Impressed"

February 26, 2026

3.0

So far, I'm not sure we made the right decision to transition to Paylocity. We'll see how we feel once we're on to our service team and we iron out some kinks from implementation.

Pros

Value for money - one of the main reasons we moved from a PEO to Paylocity was to save money. And that we are! At 40 people, we're saving nearly 90k annually on service fees.

Cons

Have had some issues in implementation with properly setting up deductions in payroll. Time & Labor and Performance are a bit clunky so far. Design between modules is inconsistent, but I can tell you are making improvements often.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Paylocity

Price, and we thought it would be easier to use. We're not sure this has been true so far, but hopeful we can streamline things.

Switched from

[TriNet](https://www.capterra.com/p/192254/TriNet/)

Cost savings, and more flexibility in payroll.

Review Source

XL

Xin L.  
HRIS Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "HRIS Feedback"

January 30, 2026

4.0

Pros

supports many system and device, has all the basic features are easy to use and understand. The AI assistant feature is helpful.

Cons

Not a ton of customization available without needing a integration. More transparency on PDRs, we have a hard time tracking the status of the PDR submitted, we have to ask for updates every time, I wish there is a portal/dashboard we can track it by the PDR number.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Reason for choosing Paylocity

Pricing. It is the most affordable out of all.

Switched from

[MIP Accounting](https://www.capterra.com/p/116591/MIP-Accounting/)[WhenToWork](https://www.capterra.com/p/80499/WhenToWork/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Need a centralized software combine the features from the softwares above.

Review Source

NS

Nicole S.  
CFO  
Construction  
Used the software for: 2+ years

### "Very Easy to Use"

February 12, 2026

5.0

Overall I am happy we made the switch to Paylocity. The employee experience is easy for the field guys to use, and payroll processing/administration is clean and simple.

Pros

Paylocity has been easy to use! The layout is very clean and it is easy to find what you're looking for. They handle all our IRS filings and has helped us stay compliant with on-time filings.

Cons

Paylocity pushes out a lot of updates, which is typically great because they seem to take feedback seriously and make changes whenever they see fit, but sometimes it's hard to keep up with the changes.

Alternatives considered

[Payroll4Construction](https://www.capterra.com/p/276449/Payroll4Construction/)

Reason for choosing Paylocity

Foundation intergreation was the main selling point of Payroll4Construction, but their system was too new and lacked basic features, like automatic IRS 1094/1095 filing.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Paycor lacked basic functions and was difficult for field employees to punch in/out of

Review Source

MC

Michelle C.  
Human Resources Manager  
Wholesale  
Used the software for: 1-2 years

### "Thoughts on Paylocity"

February 27, 2026

4.0

The onboardinig process was great. Everyone was very helpful. Now that I am onboarded customer service could be a better.

Pros

I like the ease of the product, it is user friendly! In addition the community feature was a big plus for me when I was deciding on which payroll company I would be choosing. I needed a easy way to communicate with all the employees.

Cons

When I ask my rep. to help with something she sends me a how to. I need more hands on help when doing something knew.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Reason for choosing Paylocity

I liked the ease of Paylocity and the community section

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

It was not modern, stuck in the stone age and extremly expensive.

Review Source

AS

ALFREDO S.  
LEAD  
Warehousing  
Used the software for: 1-2 years

### "PAYLOCITY THE BEST APP"

March 13, 2026

5.0

Happy with this service, everything is detailed. It provides all the necessary information for us as employees.

Pros

We switched from Paycom to Paylocity and I think it was the best thing we could have done, easy to use, up-to-date payroll processing and understandable, reflected payments, balance of days off, and many other things that the application provides. customer support is great also

Cons

I like everything, that change from Paycom to Paylocity was for my benefit. I have no doubt about how to use this application on the phone and computer.

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

company make the change, but I think is good decision.

Review Source

AD

Alma D.  
HR Generalist  
Oil & Energy  
Used the software for: 2+ years

### "Where Paylocity Shines—and Where It Stumbles"

January 29, 2026

3.0

Overall, it has been a learning experience with Paylocity. It has it's ups an downs like most systems. They are expanding but are still in the early stages of the program, but Paylocity has come a long way since we first joined.

Pros

Friendly account managers that are willing to go above and beyond to help. The updates that are rolling in are addressing the issues that we had been having.

Cons

The integrations between modules are not as seamless as they should be. Examples are Time & Labor does not interact very well with time off in HR& Payroll. Recruiting module has its downfalls, such as not being able to extract all candidate data to a csv or xls file where the employer can better filter for candidates.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

There was a reduction in cost because we let go of all the additional reports & analytics that ADP provided.

Review Source

WR

William R.  
HR  
Retail  
Used the software for: 2+ years

### "Paylocity review"

February 27, 2026

4.0

Overall, Paylocity is a very strong HRIS system and provides all the tools we need to support our organization. The onboarding module is especially impressive, as it creates a smooth and professional process that leaves a very positive first impression on our new employees.

Pros

Great HRIS system! It’s very user-friendly, and I appreciate that the team is always looking for ways to improve the platform. My favorite feature is how simple open enrollment is through the portal once everything is set up. The automated file feeds are also excellent — once configured, they eliminate the need to manually add information to carrier sites, which saves a significant amount of time.

Cons

The benefits support team has not been the best in my experience. However, when I call about other issues, the support staff are typically quick to respond and very helpful. Reporting functionality could also be improved, as there are additional charges for special report configurations, which can be frustrating when trying to access the specific data you need.

Review Source

AS

ALEXANDRA S.  
Generalist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Ease of Use"

February 26, 2026

5.0

Almost always positive! The system is so quick and easy to use, their support network and environment are always on top of things and prioritize us.

Pros

Their support team has always been so helpful, when we cannot solve a problem they make sure the hop right in with us to help. Also all of their systems are very user friendly and easy to learn/teach!

Cons

Most things we used to struggle with are either being built or on the horizon. The most helpful would be a more intuitive reporting feature in some areas.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Poor communication and support from them.

Review Source

David M.  
Warehouse and Logistics Manager  
Wholesale  
Used the software for: 2+ years

### "Paylocity, the payroll and company engagement platform that everyone needs."

December 5, 2025

5.0

It has been great. I wouldn't go back to any of the other platforms that I have used before. It is just right for our companies needs. I see us being with Paylocity for a really long time.

Pros

It is user friendly and easy to use for everyone either on a computer or on a cell phone (Paylocity App). We use it to do company announcements, departmental trainings, payroll, and fun things to get employees involved with company events.

Cons

I don't have anything negative to say about Paylocity. I have used other payroll and employee communication platforms before and this one is easier to use

Switched from

[Mosaic](https://www.capterra.com/p/166936/Mosaic/)

We switched for better features offered by Paylocity and pricing.

Review Source

AG

Ashley G.  
After school and summer camp teacher  
Child Day Care Services  
Used the software for: 1-2 years

### "Great time-card and paycheck app for when you have a large crew! "

December 10, 2025

5.0

I found Paylocity a great app for both our afterschool program as well as our summer camp program. Teachers and staff were able to login or clock in for their shift. If there was an error there are multiple options to correct the error and have a supervisor fix it. there are so many features that allow you to Remind employees or participants of trainings of activities of anniversaries or birthdays there are opportunities for you to give praise and you’re easily able to see your upcoming and past paychecks. It was just a great app for our program.

Pros

It is so simple to use, it offers options for reminders, trainings, team/co-worker birthdays and shout outs, and did I mention it’s easy to use!

Cons

It requires WiFi, if you are using the app for clocking in and out of a shift and you are in a “dead zone” you will not be able to clock in or out.

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Ease of use for employees as well as better overall reviews and feedback.

Review Source

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