# LoyaltyTrac Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LoyaltyTrac Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/86848/LoyaltyTrac --- # LoyaltyTrac Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LoyaltyTrac ## What is LoyaltyTrac? Loyalty, Retention and Digital Marketing Solutions for Creating Lifetime Customers ## What is LoyaltyTrac used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LoyaltyTrac?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://performanceloyaltygroup.com/&name=LoyaltyTrac) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LoyaltyTrac 5.0 (1) VS. [4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $99 Per User, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (3,745) Value For Money 0.0 (0) Value For Money 4.9 (3,371) Customer Service 5.0 (1) Customer Service 4.9 (3,431) ## LoyaltyTrac alternatives [4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169446/Smile-io/) ## FAQs about LoyaltyTrac Features and Usability ### What are the key features of LoyaltyTrac? LoyaltyTrac offers loyalty program management, rewards management, and membership management for customer retention programs. Core features include activity tracking and customer activity tracking, campaign management, customer surveys, discount management, referral tracking, segmentation, multi-channel marketing, gift card management, loyalty cards, gamification, a member portal, and a no-card loyalty system. Getting Started and Support ### What training and onboarding options does LoyaltyTrac offer? LoyaltyTrac provides in-person training and live online sessions to help teams get started. In-person training supports direct, on-site instruction, while live online sessions allow guided setup and learning through remote meetings. Getting Started and Support ### What customer support options does LoyaltyTrac offer? LoyaltyTrac provides chat support for customer assistance. Support experience details are not available from reviewer feedback, so no conclusions can be drawn about response times, helpfulness, or common issues. The listed channel gives users a direct way to ask questions and seek product help. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customer Activity Tracking A report showing what actions customers perform Customer Surveys Tool to send questionnaires to customers to gauge feedback Discount Management Track products that are for sale at a reduced price or part of coupon promotions Gamification Games or game-like elements to track progress and reward accomplishments Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus LoyaltyTrac 13 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results A report showing what actions customers perform Tool to send questionnaires to customers to gauge feedback Track products that are for sale at a reduced price or part of coupon promotions Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members ## Pricing Free Trial Basic $99.00 Per User,Per Month ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MJ Mark J. General Manager ### "General Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 30, 2009 9 stars out of 10 Pros My customers love it. Retail RO dollars are higher and I see my members more often. High quality marketing communications Easy to implement but hard to change internal business practices. Great customer service Cons Reports are a bit slow to load. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.