Best For

Conferences, Live performance events, festivals,

Product Details

SimpleTix is an E-Commerce website package for event promotion & ticket purchasing. With SimpleTix you can list events, products, and news articles. With it's built in promotional tools promoting your events are a snap. Customers can order tickets over the web via computer or mobile. Easy to read reports on all events & event times, plus and data export features. There are over 15 amazing looking & customizable themes to choose from. SimpleTix is seemly integrated with 20+ payment gateways.

Contact Details

SimpleTix

http://www.SimpleTix.com/Comparison/

Founded in 2009

Located in United States

SimpleTix Pricing Overview

SimpleTix pricing starts at $0.79 per month.There is a free version of SimpleTix.SimpleTix does offer a free trial.See additional pricing details for SimpleTix below.

Starting Price

  • $0.79/month
  • Just $0.79 + 2% per ticket

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

SimpleTix Features

Barcode / Ticket Scanning
Concessions Management
Customer Data Management
Employee Management
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Promotions Management
Season Tickets
Seating Map
Ticket Brokering
Ticket Reservations
Website Management
Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management
Badge Management
Budgeting
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback

SimpleTix Reviews

Showing 5 of 54 reviews
Overall
4.7/5
Ease of Use
4.4/5
Customer Service
4.8/5
Peter B.
Founder
E-Learning, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 28, 2019

“Wonderful service - and it just works”

ProsUsed a bunch of other ticketing systems for my events. Simpletix is affordable, has all the features I need, and it *just* *works*. Really nice change from many of the others I've tried. Also, customer service is amazing - they really go the extra mile - being super responsive and supportive. I upgraded to a plan I didn't need by mistake and within 20 minutes of contacting support, the CEO reached out personally to help out and quickly resolved the issue. Can't recommend them highly enough!
ConsNothing. Had a really good experience using it. Perhaps not the "prettiest" UI on the admin side, but looks good for ticket buyers and works flawlessly on both sides.

Vendor Response

By SimpleTix on April 30, 2019
Thanks for your review Peter!
Reviewer Source 
Source: Capterra
April 28, 2019
Buster A.
Producer sdleatherpride.org
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 7, 2018

“We're an annual community event that happens once-a-year, this is our first time using SimpleTix.”

OverallOrganizing attendees for a five-day festival and contest, so we want to track who is interested in attending and be able to promote with discount codes and other perks. Also able to issue manual tickets, have them emailed, or sent as text to phone. Also lots of ways to set up your site with a theme, though I decided the standard look was the best for me. Honestly, I like having the ability to customize and this site allows so much customization. Also, they don't hold back all the features for the premium membership, they're generous with the features you get compared to other, more expensive sites even if you stick to the basic level. I would totally use the premium features, but we aren't at that budget level yet. However, under a less amount for each ticket is a great deal.
ProsEverything I could imagine needing from this software is included in the basic features. The cost-per-ticket is less (less if you pre-print) AND SimpleTix helps us figure out the Square pass-through fees and include them in the service fee cost. Had no issues setting up Square. I like that anyone can use their phone to scan with the app. To be fair, at the time of this review I have used the website to setup a pretty decent ticket portal, but we haven't tested it at the door yet. We are excited that we can change the email form letters that people get when they order. I think getting actual labeled tickets makes the guests feel more confident as well.
ConsI don't think it's a con, but in order to maximize the program/website, you may have to ask a few questions. There was no issue for me on that part, I received a more-than-thorough response any time I needed it. (I accessed help by phone and email, both were outstanding and easy.)

Vendor Response

By SimpleTix on January 8, 2018
Thanks for your review Adam!
Reviewer Source 
Source: Capterra
January 7, 2018
Adam W.
Project Manager
Marketing and Advertising, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 24, 2019

“SimpleTix is simply a great ticketing and events platform”

OverallOverall our experience with SimpleTix was tremendous! I cannot say enough good things about the communication, care, responsiveness, and helpfulness that our reps offered. All correspondence and requests were met in a very timely manner, the support for customization and edits was absolutely fantastic! Completely wonderful customer service!! 5 stars!
ProsThere were several aspects of the SimpleTix platform that were extremely beneficial. We vetted many options for ticketing platforms for our event, and SimpleTix was a clear front-runner from our first discussion. The pricing was very reasonable and competitive, and the functionality of the platform met our essential needs for the customization that was required for the specific event, which called for a custom floor plan and reservation system.
ConsThere were some seemingly very basic features that we were told couldn't be done. Needs and requests such as changing the color of a reserved seat to the color red or black upon reservation, or the specific numbering of seats in a certain configuration were not met, as we were told things like this couldn't be done. From the outside, functionality requests such as these seem very simplistic, so it was a shame these smaller things couldn't be accomplished.
Reviewer Source 
Source: Capterra
April 24, 2019
Karla B.
Executive Director
Museums and Institutions, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
2/5
Ease of Use
3/5
Customer Service
2/5
Features
3/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
January 18, 2019

“Does not work for events that have multiple event times and locations”

OverallI was skeptical about it working for our festival, but the support team assured me it would and even set it up for us after I gave them all the necessary information. But when registrations started coming in and I couldn't get reports that I needed and event tickets listed one location and time for all events. Then team told me I had to set it up differently, so I spent 3 hrs doing it. During test runs after finishing I realized people could not purchase admission and a banquet ticket and a bus trip ticket without checking out 3 times...once for each ticket. This seems so basic, yet is not possible. I wouldn't have been upset if they had told me at the start it wouldn't meet my needs, but I was told it would by 2 people. Then when it was apparent it wouldn't work it took over 2 business days for them to let me know. Currently, I have some registrations in Simpletix that I will have to manually put into a new registration system once I figure out what that will be, and we have customers upset they can't register. Do not use this system for festivals or other events that have separate events within them with different dated or times.
ProsMany options You can add your own graphics Option to scan pre-purchased tickets at the door
Cons-It couldn't work for our festival, as we have multiple events at different times, like 3 bus trips and a banquet. -2 different support staff told me it would work, and in the end, it did not

Vendor Response

By SimpleTix on January 22, 2019
We worked with this client, gathered the ticket price details, and put together the event page very early on. Then after going live we learned that each of the ticket prices were for totally different events at different locations and different times. If we knew this up front we should have suggested going another route. While it's still quite simple, we just needed to know that in the beginning. SimpleTix is a great solution for festivals and conferences.
Reviewer Source 
Source: Capterra
January 18, 2019
Sally E.
CFO
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
May 23, 2018

“3rd year of using SimpleTix for a fund-raising event and wouldn't think of going elsewhere.”

ProsSoftware is easy to use and any questions/issues have been answered quickly/efficiently by the support staff. 1st year set-up required quite a bit of help to tailor our needs and help us understand how to make the most of the product. The support staff was great with this process. The 2nd and now 3rd year have been seamless. We were able to add a feature this year to allow contributors to make donations in addition to purchasing tickets for the fund-raising event, which should greatly increase our total contributions.
Cons1st year took a little getting used to, but could be my lack of technical skills. Once things were explained by the support staff, found the software easy to use and navigate between the administrator/set-up functions and our website.

Vendor Response

By SimpleTix on May 30, 2018
Thanks Sally!
Reviewer Source 
Source: Capterra
May 23, 2018