# Page 3 | SimpleTix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SimpleTix the right Event Management solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/86948/SimpleTix/reviews --- SimpleTix 4.8 (77) [View alternatives](https://www.capterra.com/p/86948/SimpleTix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of SimpleTix ## Showing most helpful reviews Showing 51-75 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB Deborah B. Treasurer Non-Profit Organization Management Used the software for: Less than 6 months ### "Perfect answer for our small event!" November 13, 2017 5.0 Don't know yet. Hoping being online will increase our attendance. Pros SimpleTix allows us, as a small one time a year event, to have online registration we can afford! We were able to customize our forms to look great and interface with Square for credit card sales. The software lets you make all the decisions and the support staff has been amazing when I got stuck. They respond super fast and are full of great ideas! Cons The learning curve for settings took longer than I expected. There are a few areas that seem to overlap and that required some duplication of work. There were things I just didn't realize from a surface look that were easy once support staff pointed me in the right direction. Perhaps an FAQ or settings overview document would help. Review Source Response from SimpleTix November 15, 2017 Thanks for your feedback Deborah. WG Whit G. IT Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great software for free events" September 19, 2016 5.0 I found out about SimpleTix through a DonorPerfect conference. This is a great service for us because our events are free to attend. SimpleTix offers their service for free to people who are offering free events so this has been a wonderful help to us. Pros A lot of features are included in the free version. Automatically emailing tickets to our attendees makes our event feel more professional. It also integrates with our DonorPerfect system which is helpful. Cons We run events in three different countries, and we couldn't really manage all of our events from one account. I ended up having to setup a separate account for each country. That's not the end of the world, but it does make it more confusing for the users in our office. Review Source Response from SimpleTix September 19, 2016 Thanks for your kind words Whit. We plan to add more features for Donor Perfect customers in the coming weeks. HP Heather P. Owner/Artist/Instructor Arts and Crafts Used the software for: Less than 6 months ### "Amazing Customer Service" May 21, 2018 5.0 When planning classes/events out of town, it's nice to know that the head count is set so I can order product and have it drop shipped based on the online registrations I've received with SimpleTix. Pros This software is extremely easy to use with the ability to customize many of the features. If you get into a bind, their customer service and response time is out of this world! That means a lot to me as a client. Cons I haven't found anything that I don't like. I have a small business with some needs that may not be something that there is a function for, but something tells me that these guys will help me figure out how to make what I need happen. Review Source Response from SimpleTix May 29, 2018 Thanks Heather! KH Kevin H. Arts Dept. Head Used the software for: ### "Great in a school based setting." March 21, 2016 5.0 I spent a lot of time looking into various ticket vendors, and finally settled on SimpleTix. I'm very pleased we chose this route! There is a learning curve to the setup, but help was only an email away with a very fast response time. We're now up and selling tickets, and the feedback from our buying public has been VERY positive. As well, the real-time analytics provided are extremely helpful for managing inventory and having an accurate view of how sales are progressing. Personally, I can't imagine going back to selling tickets "the old-fashioned way!" Review Source Response from SimpleTix March 22, 2016 Thanks for the review Kevin! TA Tim A. Used the software for: ### "Great Asset and Assistant!" November 13, 2015 5.0 This system has saved me hours of my time and put a few dollars back in my pocket. I get quick updates on ticket sales, attendance rates, and can send updates out quickly; managing entrance at my events has become simple now that i am using SimpleTix with the ability to have a printed out sheet with payers or with their ability to show me the ticket via smart phone. I have called a few times with questions on set up and features and received immediate and accurate customer service! Love SimpleTix Review Source Response from SimpleTix November 13, 2015 Great to help out West Point Society of DC with their events! LL Larry L. Board Vice President Used the software for: ### "No need to shop around!" February 29, 2016 5.0 We have used other ticketing platforms for our events and have struggled to find one that would allow us to offer customization for our ticket holders with out destroying our bottom line. SimpleTix was the answer and the fee system is very fare, one of the best we could find. SimpleTix is very flexible and the support staff are very dialed into our success. They even gave us pointers on setting up a payment portal that would help our non-profit save even more money. Thank you Aron and SimpleTix!! We will recommend you guys for sure. Review Source Response from SimpleTix March 1, 2016 Thanks for the review Larry! PV Peggy V. Global Marketing Manager Used the software for: ### "Great company to work with!" September 19, 2013 5.0 We've been using Simpletix for quite some time now. We have performances and ticket buyers all over Europe, which can make things complicated at times. For instance, we found out the Dutch don't like paying by Paypal nor credit card. Together with Simpletix we found out how to implement iDeal (a payment gateway mostly used by the Dutch) and got it to work within a couple of days. It took a lot of hours of work for Simpletix, so I'm very grateful Aron and his team were so patient and willing to help any hour of the day. Definitely recommended! Review Source SH Stephenie H. Used the software for: ### "Easiest and most effective ticketing " October 10, 2013 5.0 I have been using Simpletix for about two years and love it. I am not the most technically advanced yet I find it super easy to navigate. I am able to put up a new event in minutes and unlike other ticketing systems, I own the database. This helps me with future campaigns and I can analyze the data in house. When I have questions, they are super responsive. If I want to enhance or change the features in my site, they are very helpful in implementing the changes. In all, Simpletix is a great find in ticketing! Review Source RK Robin K. Volunteer Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Customer Service" September 2, 2016 5.0 I am using this for High School athletic events. This is totally new to me and I am not a professional, just a volunteer at our local High School. We needed a way to sell season tickets to our members in advance and make sure each ticket is only used once per event. Aron was quick to set up a system for me and he has been quick to respond when I needed help. My customers were extremely happy with the speed of scanning tickets. I would highly recommend this even to small non profits. Pros Easy ordering and easy scanning. Cons Printing... I need to print QR codes on address labels. I have not figured that out yet but I think it can be done with mail merge in Excel. Review Source JP Judith P. Executive Director Used the software for: ### "Process Review" December 7, 2013 5.0 Customer service with excellence and compassion! Having been left by a work colleague, with an end product to complete with ticket sales beginning for a large event, I received immediate, efficient and successful technical support from SimpleTix. I am excited to use this product for 1000+ ticket sales, creation of database of personal identifiable information including email addresses and ease of accounting as it interfaces with my online accounts receivables. Great product and great service. Review Source DP Deshan P. Yoga Teacher Used the software for: ### "Great features! Excellent service!" March 21, 2016 4.0 I was pleasantly surprised when I came across SimpleTix early 2015 and my experience has only improved since then. Unique features like Survey Questions have saved me a ton of time and really streamlined my administration processes. The customer service is fast, friendly and very effective. The website is continually improving and I look forward to future updates and features. Review Source Response from SimpleTix March 21, 2016 Deshan has been using SimpleTix in both S. Africa and New Zealand. Welcome back! JD Jona D. Sr. Digital Strategist Used the software for: ### "Continually evolving for the better" March 30, 2016 5.0 We've used SimpleTix for three years of Event Management, and each year has been better than the previous in terms of speed, options and functionality. We've found Aron very responsive to feedback, continually pushing for better workflow and overall user experience, and that is very evident in the product. The system has improved and simplified ticketing and ticket validation so much that it's hard to even compare pre-SimpleTix to post. Review Source AD Alison D. Owner Used the software for: Less than 6 months ### "Great Customer Support" July 14, 2016 5.0 Most amazing customer support ever. Super fast and awesome in every way. I would recommend to anyone based on this alone. Review Source Response from SimpleTix July 16, 2016 Thanks for your review Alison! SS Ser. S. Used the software for: ### "Impressive customer service" June 1, 2015 5.0 I just began using SimpleTix. I had a technical issue and sent them an email. Someone called me back almost immediately and guided me on how to fix my issue. It was an easy fix! I have been impressed because it usually takes a long time before one can get through to a customer support person these days. I look forward to using SimpleTix. Review Source Response from SimpleTix June 1, 2015 thanks for your kind words :) SK Samuel K. Used the software for: ### "Simpletix worked great for me" December 11, 2016 5.0 As a first time user of Simpletix I found the event setup process very easy with a logical progression. Simpletix gave my non profit fundraising event a professional quality registration and ticketing system at the most cost effective price. Will be using this again and very happy to recommend! Review Source Response from SimpleTix June 13, 2017 Thanks for your review Kelly! FM Fawnia M. owner Used the software for: ### "#1" March 23, 2016 5.0 SimpleTix has been a godsend. I know that I am in the best hands possible when it comes to using a website that is great for both my costumer and me. Anytime I have questions, SimpleTix is just a phone or or email away with the best costumer service on planet earth. I couldn't be happier! Review Source Response from SimpleTix March 23, 2016 Thanks Fawnia! LH Lisa H. Web Designer Used the software for: ### "Feature packed - Easy to use - Great customer service" August 17, 2015 5.0 This ticketing software works very well, has all the features my client required for their ticketing system, plus many more. It's easy to learn and use for myself and the promoter. Customer service is helpful and very responsive. Plus it's a bargain. Review Source Response from SimpleTix August 17, 2015 Thanks Lisa! BW Ben W. Executive Director Religious Institutions Used the software for: Less than 6 months ### "SimpleTix has been terrific!" March 11, 2020 5.0 We have loved our interaction with Simpletix. Pros Without a doubt the best part of Simpletix is their customer service and website design for ticket sales. Cons We really have no negative comments about Simpletix. Review Source PL Petter L. CEO Used the software for: ### "We have been using Simpletix for about 4 years now and we could not live without it. " March 30, 2016 5.0 We are using Simpletix for selling tickets to our shows, concerts and events. With about 20 000 sold tickets a year we are very satisfied with the system. After some adjustments it also works great with Norwegian language and Norwegian currency. Review Source RR Rick R. Used the software for: ### "Fast & Easy Store Setup" October 20, 2015 4.0 I operate a few events a year for a non-profit. SimpleTix is quick and easy to setup a new event. Reporting is good and box office tools are helpful. The new smart phone apps are a wonderful addition to the product suite. Review Source Response from SimpleTix October 21, 2015 Thanks Rick! VR Verified Reviewer Case Planner Non-Profit Organization Management Used the software for: Less than 6 months ### "Good Website to use" November 22, 2018 5.0 Pros The website is easy is use. That you can search tickets by email and number. The ticket fees are in expensive. Cons Takes a little long to create own event on the website Review Source DP Deven P. Used the software for: ### "Great Stuff from the team at simpletix" April 27, 2017 5.0 Like any software, there are always issues, but we have been really impressed by the support in resolving issues - really above and beyond Review Source Response from SimpleTix April 27, 2017 Thanks for your review Deven! Good luck with your events! JM Jackie M. Accounts Receivables Used the software for: ### "Easy to navigate" March 24, 2016 5.0 Don't really have pros and cons. Just like how easy it is to get around the software. IF help is needed, they get to you right away. Review Source Response from SimpleTix March 24, 2016 Thanks Jackie! LM Luciano M. Used the software for: ### "Great system!" March 21, 2016 5.0 Great system & really easy to use. We love the flat rate service fees compared to other solutions that charge an extra percentage fee. Review Source DP Daniel P. Founder Used the software for: ### "SimpleTix is there to adapt to your business" April 24, 2015 5.0 They have a very flexible platform and a capable development team to meet the needs of your business. Review Source Response from SimpleTix April 24, 2015 thanks Daniel! Similar Products Featured