Who Uses This Software?

From emerging startups to established enterprises, with the ability to scale and grow as your business does.


Average Ratings

147 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sisense
  • www.sisense.com
  • Founded 2004
  • Israel

About Sisense

Sisense is the only BI reporting software that lets any user easily transform data into stunning interactive reports. With Sisenses end-to-end solution, business departments have complete visibility into data & can drive actionable insights with minimal IT overhead. Anyone can connect directly to the relevant databases or apps, mash-up multiple data sources, & visualize data in dashboards or PDF reports. Industry leading companies like--NASDAQ, Airbus, Phillips & more--have chosen Sisense!


Sisense Features

  • Ad Hoc Reports
  • Collaboration
  • Dashboard Creation
  • Data Source Connectors
  • Data Visualization
  • Drag & Drop
  • Drill Down
  • Financial Reports
  • Marketing Reports
  • OLAP
  • Projections
  • Sales Reports
  • Scheduled / Automated Reports

Sisense Reviews Recently Reviewed!


Sisense

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are a lot of resources and documentation to get started. It's easy to create dashboards with a lot of flexibility.

Cons: You need to have a technical expertise to make the dashboards look more presentable. The UI can be made more interactive and color scheme can be increased.

Capterra-loader

It took me a few goes on Sisense to fully realise the amazing capabilities, which are almost hidden.

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to join data from a lot of different sources and how seamlessly the dashboard works. It is super useful for managing not only big amounts of data but also complex data schemas.

Cons: Although I've managed to style Sisense dashboards, it was not straightforward at all and sometimes my clients require a lot of branding put into their dashboards. The ability to ad a header with a logo as a widget would be very usefull

Overall: I have been able to put the clients' data together and build dashboards that have awe them, putting me in a great position as a data visualiser.

Very powerful software with great end-user functionality. Customer support is also excellent.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easily create custom dashboards with wide range of widget options and widget customization capabilities

Cons: I'm a little weak on customization syntax so more options being built into widget "design" mode would be great.

Very Easy, Very Pricey

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Sisense is easy to use, website is educational and can be used as a jumpstart in creating reports and charts

Cons: Sisense is not cheap, it is very expensive compare to its competitors, you need at least an experience in data presentation to use and make a descent report

Capterra-loader

Great platform with even greater customer service

Feb 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The Sisense customer service team is great. You will typically get a response within 24 hours and they are always willing to stay on the call until your issues are resolved. You also tend to get connected to the same support team members, so they already have context about your account, and where you might be having issues. The platform itself is fairly easy to learn and our onboarding process took about 1 month. So far, our clients have been very satisfied with Sisense, not only for its dashboarding capabilities but other features including Pulse notifications. From an agency perspective, you have the ability to easily brand dashboards with client colors, and out of the box widgets are fairly easily to style. Dashboards are clean and modern, and the support team is committed to helping you make the data as actionable as possible for end users.

Cons: Currently, it can be timely to pull data in from social platforms. While completely possible, there is a learning curve if you have not previous connected to these platforms via an API connection. I would also love to see more text editor options, including selecting a specific font size, or choosing from a wider range of fonts and styles.

Overall: As a company, we have been able to refine our data analytics and business intelligence offerings vastly through our experiences with Sisense. This is an affordable option and great for empowering end users to make decisions using their data across platforms and sources.

Sisense is a Flexible BI single stack solution

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.

Cons: Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement.

Simple to Use, Excellent data for all sorts of groups

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: There is plenty of documentation to get your started. Able to provide data to all levels of employees that suits their needs. Ability to quickly spin up a report for nearly any purpose or group of people.

Cons: Dashboards load low when using a Virtual Machine. Unsure if this is an Us problem or a Sisense problem.

Powerful tool for BI integration

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility of the platform gives us some options and there is an existing community that offers some additional functionality without needing to DIY.

Cons: UI requires technical work to be truly presentable. There are a few snags and gotchas, the technology is clearly still under development, which is a minus from a polish level, but does give us more opportunities for feedback.

An powerful, flexible BI tool using innovative ideas and technology

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The flexible front end design that let's us completely change the layout for our needs and change the CSS.

Cons: ElasticCube is on a Windows server which has made it a bit difficult to manage and maintain. Rest is all good

An powerful, flexible BI tool using innovative ideas and technology

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Data source management is simple and easy to use yet allows for customization. Dashboards are fast, easy to navigate and very aesthetically pleasing.

Cons: Not yet web-based multi-user eCube management (coming soon), not quite as rich of a dashboard visualization capability and fine-control as Tableau (but improving),

Sisense is truly the next generation of BI tools

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Any issues that we've had, which have been small and not impactful, have been speedily addressed by the Sisense team.

Pros: It allowed us to snapshot critical data that shows us the life cycle of a customer and make intelligent predictions that drive change to our business model.

Powerful BI with incredible ease of use

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have easily connected MySQL databases, Google Sheets, and Zendesk. Particularly, the ability to create a custom query when building the Elasticube as well as further SQL customization in the Elasticube schema affords me the opportunity to make sure I have exactly the right data for my dashboard designers.

Cons: I would see the ability to include other types of joins other than INNER in the Elasticube but I have been made aware that that functionality is on Sisense's roadmap.

Sisense Provides Great Data Visualization Tools

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Data security by user group- allows scoping of data based on the group to which a user is assigned. Table views of data that are easily exported to CSV for Excel. One button print to PDF for all users.

Cons: Personally I'd like to see some flexibility of join types within an Elasticube to something other than just "inner". I'd also like to see more granularity with the built-in map widgets.

Excellent Business Intelligence tool that gives colleagues access and freedom to explore

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Finely tunable access control: with cube-level and row-level access restrictions, you can ensure that the right colleagues have access to the right information.

Cons: Currently no Elasticube manager for Mac (I understand that this is changing in upcoming releases). Rest is all good.

BI solution which can integrate, implement and embed quickly and easily

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I built a large, complex dataset and was designing dashboards within 30 minutes.The ability to extend the capabilities using plugins is essential to getting good results.

Cons: The ease of use of the designer is great, but it sometimes limits the capabilities I've had in other platforms. There's usually a way to get it done with a plugin or a clever work around.

Capterra-loader

Reporting Freedom

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to connect multiple data sources, great tools for data enrichment and user administration.
SiSense has infinite capacity to facilitate future developments, user friendly, very intuitive interface.

Cons: There is nothing that I could say that I like least of this software, it is very cutting edge and continue improving with every version.

Overall: Moving reporting from Analytics to users, automation of management reporting, greater insight into the business performance

Capterra-loader

Great and Easy to Use

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The ability to plug in a multitude of Data sources by dragging and dropping! Soo easy. Also, these are easy enough to use that you don't need to run out and hire a programmer for every change.

Cons: There reporting color schemes could be a little more vibrant, but this may be on us. I'd like to see more Templates for us to choose from.

Overall: Transparency in our reporting to clients

Sisense does a great job of helping us generate great looking reports

Jan 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sisense does a great job of simplifying the data and helping us generate great looking reports for our customers.

Cons: There is a bit of a learning curve with the software, but, really, I'm not sure how much more it could be streamlined.

Overall: Sisense does a great job of simplifying the data and helping us generate great looking reports for our customers.

Using Sisense to create dashboards and reports

Jan 26, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great process to onboard a new client, User friendly and easy to use tool for creating dashboards and widgets, Option to customize widgets using Java Script, Great support from the customer support group.

Cons: There is a limitation when dealing with complex SQL and multi-steps of transformations. This requires more time to manage and maintain the ETL part. Also, the deployment process from DEV to TEST and PROD is not matured.

Sisense is a useful tool that will be better once it gains more functionality

Jan 24, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to pull in data and get a dashboard created quickly. It is also easy to use the elasticube manager to quickly manipulate data with the GUI and basic SQL.

Cons: The connectors are limited as are the functionality of the dashboards. If Sisense had native connectors to more data sources it would be able to gain many more users. It is most effective if you already have a database built out and the resources to develop the data connections that you need. The dashboards also have some very basic limitations, like being able to change the orientation/order/size of labels on graphs. Also there is no way to have a widget cover more than one row, which greatly limits the possibilities for layouts.

Complex but powerful data analytics

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Sisense can be very powerful, but it is important that your company devotes the proper time to on-boarding and start up due to its complex nature.

Pros: Customer success managers and BI consulting staff is very helpful and dedicated Data model easy to visualize in the Elasticube

Cons: Ticket answering can be slow and insufficient While the Elasticube can be very powerful, if implemented incorrectly it causes a lot of problems.

Excellent option for business intelligence and reporting

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use ETL and modelling tools and a good variety of built-in connectors to various data sources, great performance on datasets with millions of rows, powerful and easily customisable presentation and visualisation tools with a pretty good community of users writing and sharing plugins, and great support.

Cons: Metadata management is pretty poor so it's hard to keep complicated data models straight or communicate changes and issues to designers and users without separate tools/documentation, and the mapping tools could be better if that's important to you.

Overall: Better distribution of data/reports around our business, lower workload in producing reports, and better insights into our business by making the merging of disparate datasets easier.

Capterra-loader

Good, solid BI tool with superb customer support

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The customer support is first class, the tool itself is pretty easy for beginners and flexible and advanced enough for more experienced users to carry out better analysis.

Cons: Can be slow and clunky with larger data sets, and some design elements are limited with a lack of functionality or depth of design options to truly take full control of your dashboards.

Its easy to go from data to showing cool dashboards.

Jan 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service and the people behind it. They havd been nothing but a huge pleasure to work with.

Cons: Its a bit too much ¿drag and drop¿ to me, but I am sure other people loves that. Other than that I have no negatives to add to the product which I have worked with for over a year.

Capterra-loader

The power of custom software available to those of us without an engineer on staff.

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Power, flexibility, and ease of use.

Power: The speed at which Sisense can render complex connections and slice data dozens of different ways is truly incredible.

Flexibility: Even with junky data and funky structure in our data sources, we can produce powerfully useful dashboards for our business users through custom calculations at multiple points in the building process.

Ease of Use: Nearly every step to build and use the software is intuitive and simple. In many softwares you pay for flexibility with a confused nest of features that don't apply to you. Sisense has 90% of what you need right where you'd expect it and a whole host of additional features hidden away (but not impossible to find) to keep the user interface clean and intuitive.

Cons: This is highly sophisticated stuff, so its not surprise that there are still features being built. Most of those relate to the interactions between the Elasticube and the Dashboards. Certain things changed in the Elasticube require equivalent changes to the Dashboards (name changes, mostly). I expect the new web version of the Elasticube to fix much of this.

Overall: We collect data from many disparate systems and struggle to draw conclusions from cross source analysis. Sisense creates a place to connect those data sources in perpetuity without building custom software.

It allows us to serve up massive quantities of data to non-technical business users and give them the opportunity to explore the data in ways we hadn't initially anticipated without having to ask for a report to be built with those exact specifications.

SiSense is a very intuitive and easy to work with reporting platform.

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: By implementing SiSense as a reporting solution I was able to Helping business users getting out of Excel. Power of quick aggregation Fabulous dashboards

Pros: For me, the feature I like the best is the speed the Elasticube is building huge amounts of data. The power of in-chip technology is a step forward when comes to processing huge amounts of data

Powerful Performance

Dec 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The performance is amazing, the bench-marked tests and actual use we have experienced in comparison to other vendors is superb. The speed at which dashboards can be set up and shared is excellent. The customer support and care exhibited by the vendor is the best we have seen.

Cons: Need to be able to customize visuals more through the UI. Performance of widgets themselves is being improved and needs to go further.

Sisense End User

Dec 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: There are number of things I like about Sisense. But as a developer/integrator I really appreciate and value their responsiveness to issues that we run into (whether self inflicted or not).

Cons: I think this is a universal dislike which they may be working on but limiting the server technology to Windows is definitely the biggest gripe. But I do believe this is something that may be on their roadmap.

As a member of the BI team i work daily with Sisense develop Dashboards, build and modify cubes

Dec 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use (for end-user and administrators), intuitive, easy to setup, good looking and feeling design, a lot of useful features.
For new costumers, really easy to setup and to get quick and high quality insights about your data.

Cons: Version updates doesn't go "smoothly" most of the times and most updates are inconsistent between the test and the prod environment. Random bugs and problems. A lot of times the program is working slowly. Long build times.

Overall: Quick and high-quality information on my data

Sisense - 360-Degree Product

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The support team was great and customer success manager Shimon was great to work with. He was listening to our requirements was helping us to navigate with the product and escalating to right people for fixing very critical issues.

Pros: Sisense is one of best Product we have been using for last 1.5 years. This product has features of HTML 5 portlets, REST API, Widget Customisation, Best UI experience, Integration to your systems using SSO, AI and Bots Integrations, Modern IOT, Sisense Bulbs, R-Integrations, Data Mining Models, Facebook & Twitter Social Data Integrations. Very easy to implement into the environment. In a traditional warehouse, it takes years to implement BI solutions. This one took few days to implement the solution.

Cons: They still need to Explore on Data Lake Scenarios. Few Features needs to scale up in terms Sisense Apps. Drill down is not available and few reporting features like exporting to excel and emailing to non-sisense users are not available.

Capterra-loader

Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality.

The speed at which we constructed our original solution, and several solutions since, is outstanding. That speaks to the production functionality and performance, and the people at Sisense that have helped us along the way.

Cons: The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.

Overall: Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.

Great Data Visualization tool !

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I've used Sisense for several years and I really like some of the new features they've added to this latest version. My new favorite features: 1.) data security by user group- allows scoping of data based on the group to which a user is assigned 2.) table views of data that are easily exported to CSV for Excel 3.) One button print to PDF for all users My favorite features since our initial launch: 1.) Response times for large data sets - It's amazing how much faster Sisense Elasticubes are at filtering large datasets than an MS SQL query 2.) Ease of importing multiple data sources on any sort of recurring schedule 3.) Ability to create formula based data tables and columns in an Elasticube using other imported tables 4.) Ease of installation on our own hosted cloud platform 5.) Number of official and third party plug-ins

Cons: There are a few areas I'd like to see some improvement in for the Sisense platform. Personally I'd like to see some flexibility of join types within an Elasticube to something other than just "inner". I'd also like to see more granularity with the built-in map widgets. For the United States, the maps only go as far down as state level. I'd love to see county and zip code maps become an integrated widget.

Sisense has been a good implementation.

Dec 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Our data structures are less than ideal. While it took a little more effort than they first implied to make it performance, we were able to quickly get really good reporting set up and deployed.

Cons: Sisense lacks Software Development Lifecycle tooling. The ability to version, share development tasks, advance through staging environments not adequate for a development company. We have to do manual/old school processes and it's cumbersome.

It Provides Great Data Visualization Tools

Dec 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Response times for large data sets is really fast. Ability to create formula based data tables and columns in an Elasticube using other imported tables. Number of official and third party plug-ins. Table views of data that are easily exported to CSV for Excel.

Cons: When elasticubes fail, some errors are impossible to really know what caused it. Missing some desired visualizations. IOS app needs work.

Not easy for the average user

Dec 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: If you are a heavy user, and know the ins and outs of how Sisense works, I think it's a good product as the dashboards and data is clean-looking and minimalistic.

Cons: It's hard for the average user to understand how Sisense functions. It's a little difficult to search for data. The worst I think is that Sisense does not download to a clear csv or excel format. I have to copy and paste the data from Sisense to excel. This only works well if the data is small. Long lists obviously requires multiple copy and paste, which is a hassle. Fixing this would go a long way of upping the user experience.

Powerful data modeling back-end with a slick front-end.

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to plug and play with our enterprise data. Customer service is stellar. Product team is willing to incorporate our data and visualization requests into their roadmap.

Cons: Some basic data analysis functions haven't yet been productized (like MIN/MAX for date fields), and there's room for improvement in the administrative oversight functions.

BI with multiple sources, easy to implement

Dec 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it connects to lots of different sources ( Salesfroce, adwords, facebook, analytics and more), and it gives you the possibility to work on them while you're importing them in the "elasticubes", using also SQL if you need something more It has the best support team that I got in touch as a customer, every time I'm really amazed at their answers and how deep they are willing to go to solve your problems

Cons: It' s still less used than some of its competitors, so there are less user forums to ask and to browse to understand all of its possibilities

Sisense Review

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Great software! We have implemented it several months ago and we are very pleased for now.
- ETL options
- easy to use
- user friendly

Cons: - the pulse options needs some development
- email reports are getting cut.

Exceptional tech and team!

Nov 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sisense has been a tremendous value-add to our knowledge management solution by providing both user and usage analytics for customers to track adoption activity/use, as well as additive content to populate into their internal knowledge base.

Excellent tool. Highly Recommended.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support

Pros: This is one of the best tools available in the market. Great statistics reports are generated by providing with great insights.

Cons: Customer support could be a little better. Sometimes it takes a long time for them to come back with a solution. But otherwise a great software.

Great but could be better

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Sisense has great functionality and ability to easily manipulate data schemas, throw up elasticubes and generate reports. The API functionality is quite useful, and the concept is really well thought out in terms of side features like CSV exports, widgets, APIs, and alerts.

Cons: When elasticubes fail, some errors are impossible to really know what caused it. We had cases where cube builds would somehow trigger a "Server was unexpectedly shutdown during the build process". Or "Elasticube is having difficulty building". I wish there were measures to prevent entire machine crashes.

User friendly product.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, user friendly, nice graphical representation ability. Give me insights about anything i needed know.

Cons: Lack of centralized visibility of dashboard and cubes. Email notification feature can be better. ..

Versatile BI

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Great visualization and easy dashboard design. Data schemes can be set up even by relative beginners

Cons: Not always great at handling/exporting text data. Data visualization in pivots don't export to PDF well

Easy for basic solutions, difficult for important improvements

Nov 15, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I encourage to structure online materials with better tutorials and documentations. Many functions don¿t have clear descriptions and examples. Then it will be easier to use them without spending extra time on understanding them.

Pros: Really easy to build basic dashboards which are included in the simple setup. For example pie chart or column charts look nice for simple analyses. Focus on visualization, which is good for end user. Charts look simple and clear

Cons: BUT when you want to make any improvement which is not the simple setup, then advanced java script knowledge is required. And many features which are widely used in other softwares are ¿extra¿ for sisense. For instance showing values on the column chart in the way they will be visible and not overlapping is an extra feature which has to be written in the script.

Capterra-loader

Able to get BI up and Running from Multiple Sources relatively easily

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Able to get a demo up very quickly - basically a full functioning demo product.

Sisense is used in our organisation to perform the following tasks:
- Bring together data from multiple data sources (mysql databases, google spreadsheets, google analytics, web analytics tools)
- Dashboarding - various sales/metric dashboards are displayed around the office on large plasma screens. Individual users also have access to the dashboards.
- Adhoc reporting - we also use Sisense to perform adhoc reporting and do data extractions across different sources

The product has a long way to establish a single source of truth for our sales data, but to also allow for the quick and timely extraction and presentation of data in dashboards which was previously done in a very laborious way.

Once you bring in your data from multiple sources you can use custom SQL language to bring all data sources together. This is a great way of doing things

Drag and drop dashboarding

Sisense support was also excellent and they were able to provide us with a cloud solution as a one stop shop.

Very solid solution for the price.

Slick interface.

Cons: Drag and drop dashboards also mean there is less customization of dashboards. Not as flexible as Tableau.

If you get your data model wrong the product can hang - you need to self-verify your work. Which you should.

Not sure how it performs with truly big data sets.

Overall: Value for money solution

Sisense has been a great addition to our toolset.

Oct 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sisense allows us to pull data from multiple sources and make available for easy analysis. Finally, we have one source of truth. Sisense widgets allow us to easily analyze the data and make critical business decisions.

Overall: Speed, efficiency, visibility of data, one source of truth, what-if capabilities

So far the relationship is good

Oct 26, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Performing analytics large set of data. Dashboard visitations. Options available for connectors. New options which are introducing

Powerful features yet fairly simple to use; good support, but customization a bit more difficult than touted

Oct 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has an extensive suite of specialized visualizations & configurable filtering, and their 'elasticube' does make data modeling and integration much more manageable than competing products. Numerous free plugins, some of which include support. Strong customer-focused follow-up & tracking.

Cons: Their dashboard layouts enforce some rather onorous constraints (large margins or padding, text sizing or truncation vs. wrapping, etc.) that impact the amount of information that can be displayed. These are supposed to be modifiable via JavaScript, but getting that to work is proving very troublesome.

Great overall experience

Aug 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this software is the customer support. Onboarding and working with a customer support manager has been an amazing experience.

Cons: The software has some catching up to do compared to companies like Microsoft. Without copying ideas from other platforms they need to advance and make the program more user friendly.

Overall: Data analytics and insight

SiSense if a cost effective Business Intelligence Tool

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use interface which allows you to get Dashboards and Metrics setup quickly. The on-boarding and support is extremely good! Cost Effective, but still provides most of the features of the big BI providers. Would recommend anyone evaluating a BI Tool to look at SiSense closely.

Cons: Some minor inconveniences when building data cubes, etc... but they are constantly improving. All in all the Pros far outweigh any minor improvements needed.

Great tool with great results and ROI

Jun 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Sisense have great customer support. It is clear that the success of this company operates from the inside out. They have the best and the brightest. I think the Sisense Community for users should release more creative content.

Pros: Ease of use, great features, and always evolving. Great ability to analyze and visualize complex data sets. Small learning curve.

Cons: I don't think it is as cost effective as other users make it out to be. Additionally I think this space is too crowded and Tableau / Power BI often beat them to the punch with certain features.

Fast to ROI. No need to staff with highly paid data engineers provides for lower TCO.

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Variety of data source types: from SQL, to unstructured data in JSON format, to cvs files and specialized connectors with Salesforce or Zendesk.
White-label analytics solution that you can share with your customers and partners.
Extensibile visualizations via JavaScript widgets.

Cons: Runs on a dedicated Windows box - not yet cloud-friendly.
Export to PDF functionality does not yet meet our expectations.

Overall: Easy and fast deployment.
Outstanding customer support team.
Fast evolving product that meets more and more our our needs.

Great team, great product,-

Jun 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SiSense has been a positive experience for our teams since day one. The ease of use is the biggest draw for business users.

Cons: Mobile application is challenging and not as dynamic as the rest of the platform. It feels like there is opportunity here for SiSense.

Overall: Ease of access to data for many users. SiSense allows the business to have an easier connection to their data.

Data Anaylyst

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Looking forward to using more of this product.

Pros: Elasticube setup ability to use offline data to speed up the pulling of data for reporting and dashboards.

The ability to create usable dashboards is a very quick process.

Jun 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of building widget and creating easily understandable dashboards is a major factor in how easily this software is adopted.

Cons: I would like to be able to sort data by fields that are not included in the widget. I have a field I'd like to sort by a date value, but use the name value for these date ranges.

Signing with Sisense made perfect sense for Lamb and has changed the way we view all our numbers

Jun 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: We first fell in love with the look and feel of the product. Then we realized how straightforward Sisense is to use and how easily we could change the way we analyze our business. Dashboards quickly changed the way we communicate our KPIs throughout the company in a very transparent way. Conversations are easier, employees are more motivated than ever, and all are held accountable to their work.

Cons: Performance has been a challenge for us at time with the more complicated dashboards. We have the dashboards refreshing every 5 minutes and that also can slow us down.

Easy to start until it's not

May 09, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Lots of functionality, powerful from day 1, sensibly intuitive. It lets the data speak without me translating.

Cons: When you hit a wall, which happends somewhat often, answers are not always easy to find. Speed of frustrations is indirectly correlated to user population within a a company.

Pretty good as a whole.. However there are still some issues that come up that at times will impact

May 08, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to connect to many disparate sources. I also like the ease in ability to create dashboards.

Cons: That we have to build custom table to complete outer joins. I'm concerned about the limited information regarding HIPPA security provisions.

Great new way of delivering BI and analytics to healthcare

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: SiSense is a great product that is changing the way companies maximaixe the data they have in a simple and easy to use platform.

Pros: Easy of setup and use. Easy to understand product overall. Great visualization. Great value.

I am very happy with Sisense, received great value in short period of time.

May 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I was able to generate my dashboards and implement them within short period of time.
The on-boarding and support were great, so helpful.

Cons: It wasn't as easy as I though it would be, it does require some SQL skills and technical understanding.

Easy too for easy scenarios

Apr 19, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - quick to learn - variety of visualizations - good support for critical issues - good community where Analyst can find many answers there

Cons: - not sufficient to build more complex dashboards - bugs/issues - pdf look very different from the dashboard

Excellent customer service and comprehensive onboarding process.

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer service has been outstanding. Sisense has completely "owned" all of our requests and responded quickly and comprehensively.

Cons: This product is very focused on traditional BI, so we've had some challenges accomodating our engineering data.

Top class analytics and design

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This product can dive down into multiple layers of information with the click of a button. It makes static dashboards look out of date. The backend elasticube/database is very flexible and easy to use. Having used a top ranked BI tool before Sisense, it can't even compare with Sisense's functionality.

Cons: There could be a few minor functionality additions that would help but over all I am very satisfied with the product as is.

Happy with Sisense

Mar 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I'm using Sisense for 6 months now, I am the main designer in my company. We didn't used to look at data so much and the process wasn't too efficient. People in my company are now getting used to making decisions based on data, and they are using the dashboards of Sisense more and more. I am really enjoying it.

Customer review of Sisense

Mar 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: We purchased the Sisense Dashboard application about 8 months. My company provides Broadband Service Assurance Solutions to companies all over the world. The product and services provided in many ways are customized to a particular market based on their specific needs and network. However one common theme in all markets is improving testability which is measuring the accuracy at which measurements and analysis are performed. The Sisense Dashboard application was chosen as it provides a comprehensive set of tools allowing implementation of customer specific dashboards in a short period of time. The people at Sisense are extremely knowledgeable about their product and are always willing to assist. I have had the pleasure to work with many individuals within Sisense and have many productive meeting and conversations with Alex Rich, the Tollgrade Customer Success Manager.

Pros: There are so many options and capabilities with the dashboard application that I see over time being able to enhance what I deliver to the different markets. This is important to keeping customers engaged.

Cons: Customer service trouble tracking is sometimes difficult to keep up with; tickets are closed before having an opportunity to look at suggested resolution.

Beautiful software, strong analytics

Feb 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Sisense will be the first to tell you how fast their product is (and tell you every fifteen minutes to make sure you don't forget!). They boast a speedy system with their in-chip analytics and web-based analysis that lets even older computers use their software. They certainly win in the aesthetics category, I found their UI to be incredibly intuitive and easy to learn. I was impressed by their willingness to spend time digging into your data as an example for their analytics software;

Pros: The UI is awesome, people will fall in love with how it looks.

Cons: When you start paying for licenses on a 'seat' basis your costs jump up quickly.

Recommendations to other buyers: Try out a few different softwares before making your choice. I recommend looking into Microsoft Power BI as a much more affordable option a

Great product

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Sisense is a strong BI tool with an easy to use interface and quick back end. I had no trouble learning the interface and started building my first dashboards very quickly.

Pros: Quick and easy to use, has an ETL tool packaged with it.

Cons: Can be difficult for non-technical users to fully grasp the back end dashboard building.

Recommendations to other buyers: It is certainly work trying out, assuming you have a grasp of how databases are the setup you can use.

Great Product, great price

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Sisense allows us to quickly turn around our BI projects in days rather than weeks with an all-in-one solution. Simple interface allows for quick re-training and easy of use.

SiSense Review

Dec 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: SiSense has been a very valuable tool to merge disparate data sources to provide intelligence to our team.

Sisense for IT

Dec 28, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Sisense is a great tool that comes with many hidden gems. It's perfect for IT departments that want to empower their users to be more educated about their data and help their user to make data-driven decisions. With the abundance of data connectors, intuitive and powerful data mapping GUI and easy to use dashboards for both technical and non-technical user, Sisense is a great choice to serve as your data and BI back-end.

Pros: Powerful data-mapping GUI with great support for custom SQL and pre/post build plugins/scripts. Intuitive dashboards for non-techies and tech-savvy users. Dashboards support customisable plugins (with strong community support) and scripts to satisfy the power users. Great API support for automation. Solid technical support to help you with any technical challenges. Access to features request. Speedy delivery of new and useful functionality to increase the value of the product over time.

Cons: The new features can't come soon enough, but the roadmap looks solid and promises to deliver lots of goodies. The API documentation could be improved, some more advanced functionality is not as clear as it could be, but there is always tech support to compensate for that.

Recommendations to other buyers: Don't get scared by abundance of functionalities that Sisense offers. It's rather easy to get started and you quickly get to the see the value and the power of Sisense. I'll find your self quickly iterating and extracting more and more value from the tool.

Big data for ordinary people.

Dec 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I'm a product manager, not a data scientist or linux guru. I needed a means of developing business analytics tools quickly that would meet my customers' needs. Sisense provides a platform for ETL, and web-based dashboard design that works really well.

Pros: High speed data analytics. Simple ETL. Reasonably simple dashboard design.

Cons: Somewhat inflexible in design choices. A Sisense dashboard is fairly easy to spot even if white labeled.

Recommendations to other buyers: Download the demo and allow one of the engineers at SiSense to build a custom browser based analytics tool quickly.

Great For Newcomer

Dec 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I was new to SQL and B.I in general. But, Sisense is very User friendly, making it easy to learn and start producing dashboard rather quickly. I am often asked to run reports through Sisense as general queries will choke SQL servers. But Sisense makes quick work of them. Great product!!

Sisense Review

Dec 16, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I have been using this product for three months to create dashboards embedded in our software products to be used by our clients. Sisense is a powerful tool, albeit it has a number of drawbacks. The tool is quite clunky to work with, as it lags when creating dashboards with big datasets. It also seems to break down every once in a while.

SiSense as an OEM Solution

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: We use SiSense as an OEM tool in place of a traditional OLAP deployment. We chose SiSense due to the out-of-the-box nature of the product, as it was quick to implement within our stack. By far, the most impressive part of SiSense has been their customer success team. Edan has been an incredible success manager for us - professional, responsive, and informed. He's managed expectations on our end exceptionally well and accurately and gotten us the help we needed when we needed it. He's the primary reason four this 4-star rating - he's been simply fabulous.

Pros: The dashboard creation wizard is pretty robust and fairly easy to use. You will need an SME within the organization - this isn't a tool that I would simply throw at someone and expect them to learn in a few weeks, but that's largely due to the wide range of capabilities the tool has. However, the wizard is much more intuitive compared to a tool like Tableau. The UI of the dashboards is beautiful and offers a nice range of customization features. It's a much prettier dashboard than Tableau. Finally, the ability to write custom Javascript for formatting preferences has proven to be a very nice feature.

Cons: The cube processing itself is quite limited - this is not a big data tool. Cube builds on our dataset take almost two hours. Part of this has to do with our Elasticube design being suboptimal, but I would argue that just provides evidence that you need a very technical SME within your organization who has experience designing OLAP models. My major objection is pricing - they charge on multiple vectors; by cube and also by a user. It's complex and the costs ramp up very quickly. I wish they'd pick one vector to price on, as it would make both budgeting and affordability much better.

Recommendations to other buyers: Think long and hard about design before you implement. Managing cube build times across a 100M dataset on SiSense is hard enough, let alone if you're trying to build a cube with a bad model. Monitoring tools on system uptime are also incredibly important - having tools to augment the system monitoring SiSense has become very helpful for us.

Great for aggregating sales data

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We use Sisense for pipeline reporting, tracking sales numbers and territories. It's great to have multiple dashboards for different stakeholders in our company.

Review of Sisense for Use in Embedded BI Tools

Dec 11, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have been using this product for three months to create dashboards embedded in our software products to be used by our clients. Sisense is a powerful tool, albeit it has a number of drawbacks. The tool is quite clunky to work with, as it lags when creating dashboards with big datasets. It also seems to break down every once in a while.

Pros: Relatively easy to create different kinds of dashboards Has an R plugin to do some intelligent analytics in the background

Cons: Breaks down often Lags when creating dashboards with large datasets

Recommendations to other buyers: This maybe the tool you need to create internal dashboards. Albeit, it has yet to prove itself in the embedded space.

Consultant Uses Sisense

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have a consultant that utilizes Sisense so i've been researching it. From a usability standpoint it is just as good as many others, however it doesn't appear to be quite as easy to set up on the back end as some of the other tools I've used. ANYTHING is better than the POS we had before this though, so I'm still happy with it!

Onboarding complete

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We've just completed the onboarding process with SiSense and everyone has been a pleasure to work with. Our prior vendor disappeared the minute we signed the contract. SiSense has been in touch with us every step of the way and it's made the process very smooth. Thank you!

Pros: Does not require IT staff to create reports. Our business users are very engaged creating reports for themselves. Super slick UI.

Cons: None yet

Recommendations to other buyers: Go through the demo process and they will create a sample dashboard from your existing data. The process sold us on the tool.

Solid BI Platform, great client-side / customer features. Excited to see what comes next

Nov 29, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: At TRACK Hospitality Software, we are delivering Cloud based applications for the independent travel market. Our biggest problem was responding to our customer base's demands for data and analytics about their business. Sisense is allowing us to turn our existing set of table-based reports into a powerful set of dashboards that bring BI analytics to all our customers. The team at Sisense has been world class and empowering us with the deployment and development tools needed to bring our solution to our customers.

Pros: Excellent client-side dashboard design tools and capabilities. Exhaustive support for importing of data from a huge variety of sources. Very good UI for design and manipulation of data sources. Simple setup and deployment, really does make going from nothing to great looking data dashboards lightning fast. Good extensibility model with world class REST API support for managing and handling deployments.

Cons: Product lacks good support for multi-organization deployments: Sisense is tailored very much to be a large enterprise type of application, so deployments involving multiple sets of customers require additional development cost. Product can stand to improve with better support for micro-level date and time based data sets. Needs better support for software development lifecycle models, (e.g. dashboard versioning, widget repository)

Recommendations to other buyers: Solid as an enterprise class BI solution. Strains a little bit when being used as a multi-organization solution. Sisense team is incredibly responsive and forthcoming, which gives us great confidence that the product will do nothing but improve to address current deficiencies of the platform.

Business Interests

Nov 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Knowing the global business plan of the company requires the correct result..by having the BI of SiSense could having the correct data so bring the business get to the higher level..

Casino Sisense Review

Nov 09, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great BI platform, perfect solution for implementing a BI Self Service approach within your organization.

Sisense is a Solid Product that is Easy to Implement and Easy to Use

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Sisense was selected based on its ease of implementation in tandem with the ability for us to roll it out with limited training balanced with the overall investment required. We evaluated several other products and it was the most intuitive of all the products we looked at. The user base had a chance to use the application in a POC and picked it as a decisive winner over the other evaluations.

Pros: The best features of Sisense are the user-friendly interface and ability to deploy efficiently.

Cons: The application lacks a control of the exporting function. It gives you the ability to export both the dashboards and the widgets in 2 formats each, but the format of all the exports are not completely under the control of the administrators. Most of it is select a few options and hope it comes out looking professional. A reporting engine that allows the administrators to format a template used in the exporting options would go a long way.

Recommendations to other buyers: Take time and evaluate each product with your data and with the metrics that are important to you. All of the vendors tout a product that is full of functionality at an affordable price, when a lot of them struggle with some metrics. For us, we were looking for a ease to use platform that could be implemented quickly so we could begin the evolution of how we manage our data and our business.

Confidence

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Sisense gives me confidence to be able to say "Yes" to a project before I know all data sources and data quality

Pros: The elaticube manger, it gives a flexibility in the ETL process so you can focus on delivering data not fighting data

Recommendations to other buyers: Try it, it can run on a local computer and let you present data very fast

SiSense review

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Really a big fan of the product, the flexibility allows us to turn diverse,complex data into useful, straightforward dashboards.

Pros: Ease of use, complete package

Cons: Occasionally takes a while to get new features added

Recommendations to other buyers: Clean the data before you build

Sisense - Bringing A Company's Data Forward

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, performance speed, customer support

Overall: Sisense is a fantastically intuitive platform to bring all of your company's data together without the need for an IT/Dev department. Even though the understanding of your data is required you do not need programming skills to be able to build a model of you data. The front end is very easy to use and once your model is ready constructing a insightful dashboard can take minutes not months.

Sisense BI Single Stack

Nov 07, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use

Cons: Easy to create build erros

Overall: Using Sisense as been a simple process compared to Other BI soulutions which i have used and has enabled us to. Deliver valuable real time reports to our business in a short sprint agile framework.

Recommendations to other buyers: Try to organize data as much as possible before loading into the Elasticubes

User-friendly!

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Sisense is very easy to use for anyone who is not good at IT or data analytics. It makes the data easy to analysis and will help any finance analyst. It is also user - friendly and has a very good impact on the business by allowing people to view the dashboards and understand the data and KPIs more easily. By allowing everyone to get access to data and share it with anyone, it helps the business to be more dynamic!

Very flexible BI platform

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Sisense gives us a cost effective way of merging multiple data sources, from web traffic to our own mySQL data sources. The ETL capabilities are very strong, enabling calculation and maintenance of complex KPIs. Dashboard design and management is also well featured with strong visualization options. Sisense provides a very good end to end BI solution for us.

Easy to Use & Powerfull

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Sisense allows all our business units to take data based decisions in order to accelerate our growth.

Easy and Intuitive

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great experience, Sisense is the most intuitive and easy to use software we have tested. It is bringin insights and data visualization to the next level that our company needed. Just try and see :-)

Easy hands on BI software

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Really easy software with great capabilities, answers all the BI needs that a data driven company can ask for

Pros: Easy hands on. Zero expiriance needed, amazing support and vebimars

Recommendations to other buyers: You won't regret using sisense

Great staff, easy to use

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Client side very intuitive, easy to use, and great visualization.
Maayan very professional and helped us a lot.

Amazing product, great team to work with, highly recommend!!!

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to turn raw data into a cube with endless possibilities for data analysis. The software has the end user in mind each step of the way, so there is no need for dedicated IT staff to work on the project.

Overall: Sisense made the entire transaction an enjoyable one! Their sales team was extremely accommodating and patient as we requested several demonstrations and extensions to our trial license. They even attended a meeting with our internal stakeholders to answer any questions that might arise. Transition from Sales to Onboarding was seamless with no gap in productivity. We were even able to use the dashboards created during the decision process for immediate use in our production environment. Our onboarding specialist was very knowledgeable and easy to work with. The product sells itself with its flexibility, ease of use, and user interface! It takes the requirement of having dedicated IT staff and puts the ability to analyze data in the hands of the user who knows the data best! We are excited to finish developing our dashboards and roll them out to the project managers in our company!

Great Software and Support

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Sisense has some features that put it ahead of the rest of the BI tools we researched when looking to upgrade our analytics. They have a robust back end that could clean our data and link it together, and an intuitive front end that allowed for quick dashboard creation and live filtering on those dashboards. Being able to answer complex business questions live for our management team is something Sisense allows and really puts us ahead of our competitions. Coming from the Vacation business YoY analytics per day is essential to set the correct price, Sisense's calendar heat maps were the best of any of the BI tools we investigated and is changing the way we price our product and the frequency we make those changes. That alone may make up for Sisese's higher price, but good support and implementation of the BI tool made up for the price difference.

Pros: Robust back end that cleans data, intuitive front end to create dashboards, support to properly implement and solve complex data problems

Cons: Higher price than competition

Recommendations to other buyers: If you need deep dive into your data and your business stands to benefit from making more and frequent data informed decisions, Sisense really is one of the best tools out there.

Difficult to maneuver and limited visual options

Oct 06, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Comments: I was searching for a new data visualization tool for my company and came across SI Sense. After exploring the tool, I found it to be not very user friendly compared to its competitors and very limited with the provided visuals. My company was just looking for a versatile took, while SISense seemed to emphasize its data cubes and data transformation tools in their pitch. We decided to not go through with the purchase and received kind of a rude email from the sales team for wasting their time.

Sisense - A BI tool designed with the dashboard designer and end user in mind.

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I began using Sisense in the hotel and hospitality industry and have since branched into other industries. I was intrigued with the product in the beginning but it was once I began using it on a daily basis and dug further into it's features that I realized the depth and robustness Sisense offers. The first phase of using Sisense was with a company that implemented Sisense throughout every department (approx 60 users). This included frontline sales, accounting, marketing, account management, exec level - even the internal phone extension list was hosted in Sisense. For this company it removed the task of reporting from the IT department and shifted to myself - someone with a business/management background. Whether I was supplying my end users with a pivot of 1000 reservations, or several different KPIs that measure daily sales performance, Sisense has brought value to each end user.

Pros: -Formula presets -Web interface -Simplicity connecting to separate data sets -User friendly for non-BI end users

Cons: None as of yet.

Recommendations to other buyers: Sisense is a top to bottom BI tool that is suitable for small and large organizations. The largest area of value is that implementation and building reports is fast and easy.

Slight learning curve, but great when built

Sep 15, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use for end users. Great organization of information. Building dashboards don't require any in depth SQL knowledge, but you do need to have an idea of how the data is stored. Can link multiple data sources together (MSSQL, Oracle, Salesforce, MySQL can all be joined if fields allow).

Cons: Building the back-end requires in depth SQL knowledge if using complex databases. The joins are an inner join by default (can't select a different type, have to create a table defining a different join type). Licensed per user per year, but hosted on premises. Eats resources like it's candy. Really have to beef up your server running the back-end.

Recommendations to other buyers: If you're looking for in depth analytics and have multiple data sources with the SQL knowledge to go with it, this is the tool for you. If you're looking to pull data from one or two tables, this is overkill.

Simple, powerful and great interface

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and setup.

Cons: Loose the format when downloading CSV files.

Overall: Working with Sisense has been a great experience. We have been able to manage approximately 75 dashboards and reports with a team of 2. The simplicity to connect to multiple data sources and intergreat with our security makes pushing out dashboard a snap.

Recommendations to other buyers: Great product and easy to use. Very cost effective.

Easy to use

Sep 13, 2016
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use to quickly manipulate data from multiple data sources.

Cons: Dashboard visually can have better tools to give more control over small details.

Recommendations to other buyers: Great if you want to quickly implement BI, even without advanced skills. If you do have advanced data skills then you can use them to utilize it derive even more value.

Great experience for non-techies

Sep 13, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to get started with, great onboarding support, doesn't rely on the cloud, connectivity to multiple data services, especially easy to use with Excel grids.

Cons: Not sure that there is support for FileMaker connectivity which is used pretty ubiquitously in small publishing. SQL has a fairly steep learning curve for a group of non-technical people. Dashboard use isn't necessarily a straightforward process. For instance, one of our principals basically wanted us to recreate a spreadsheet look. More guidance on dashboard building and best-use would be helpful for internal adoption. The dashboard presentation leaves a lot of non-information clutter on the screen. (Can we get rid of the menus on the right and left and the SiSense logo at the top, to make things cleaner?)

Recommendations to other buyers: Is the tool cloud-dependent or cloud-friendly, or is it installed software. Are there any technical requirements necessary, like (some) knowledge of PHP, SQL, XHTML, JS, for example. What data sources does the tool connect to. How can data be distributed from the tool, e.g. via web, PDFs, email...