# Page 3 | Sisense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Sisense the right Dashboard solution for you? Explore 378 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/86955/Sisense/reviews

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Sisense

4.5 (378)

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Last updated March 13th, 2026

# Page 3 - Reviews of Sisense

## Showing most helpful reviews

Showing 51-75 of 378 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Director of Revenue Management  
Hospitality  
Used the software for: Less than 6 months

### "Great Product, Great Service, Great Results"

April 9, 2019

5.0

We needed a customizable solution to gather and provide insights to over 12 seperate platforms connecting it to our Property Management system. We were able to combine Loyalty, Marketing, Sales, Revenue Management, Operations, Finance, Supply & Inventory. They all are connected now in a way that provides a unique customizable dashboard relevant to the user.

Pros

Complete service from A to Z. They guide you through setup with custom support and provide an amazing learning program to ensure you have continued success at a reduced support level. The only limit with this software is your ability to dream. We had over a dozen systems that we collected data within separately and had no idea how to get it into a central location let alone getting it connected so that we could glean valuable insights. Departments have been able to cut meetings in half & it has helped develop an inclusive culture as a result because we are no longer in the dark across our silos of data.

Cons

Learning curve would be steep if you don't have dedicated team focused on learning. They give you every available resource to be successful but it would be easy to purchase and fail without a clear objective in advance.

Review Source

VR

Verified Reviewer  
VP Finance  
  
Used the software for: 2+ years

### "SiSense allowed me to have the flexibility to have an internal and external portal easily"

May 8, 2018

5.0

I am able to scale easily

Pros

The software enabled us to have the ability to be flexible enough to meet the needs of my external and internal customers. The amount of data that can be available to the end user, the ability to drill down and be notified of changes is incredible. The beauty of this functionality is the end user has visual dashboards to run "queries" and then download all the data from the results easily. Additionally, we needed the security it provides to keep data from being "mixed" between customers. The structure of the system allows for global changes and the ability to modify customers dashboards in a singular location.

Cons

It is not a data warehouse. While there is an incredible amount of data available it is not a data warehouse and you cannot do ad-hoc queries on data residing in the application.

Review Source

Markus R.  
Business Development Manager  
Construction  
Used the software for: 6-12 months

### "Exceptional value for our business"

May 2, 2018

5.0

Pros

I get very valuable visualizations from ERP data which are indispensable for our sales management and sales people. Easy to use and customize, e.g. get data from different data sources (even from Domino database), create dashboards, synchronize update intervals, manage user groups. Very flexible dashboard use: via web browser or embed to ERP, great mobile application to see own dashboards. Good documentation. The best part is unparalleled customer support.

Cons

You have to invest your time to learn the concepts of BI (same for all BI tools) and to setup data sources. It is essential to plan what you need to show and how. I investigated all major BI software and I am very pleased with Sisense. Not cheap but the value for money is great.

Review Source

Thomas Y.  
Owner, previous CEO  
  
Used the software for: 2+ years

### "SiSense is nice, a data visualization and analytics tools that is more user friendly than Microsoft."

April 26, 2018

5.0

SiSense makes my job much easier by making big data analytics quite easy. It's not cheap, though, and the software's visualization capabilities are sub-par, which makes it so that I have to use other data visualization tools to accomplish the end goal.

Pros

I think perhaps the most useful advantage of SiSense is the ease of use SiSense has. SiSense has a user-friendliness like Microsoft Access, which makes it easy for me to replace other data visualization tools. The elastic nature of SiSense makes for running automated models quite nice.

Cons

SiSense is user-friendly if you're used to Microsoft-type products. If you come from a different background, it will take a good deal of time to figure out SiSense. Additionally, the visualizations are not best in class at all and the ability to share analysis is not great.

Review Source

CS

Collin S.  
Head of Product  
Computer Software  
Used the software for: Less than 6 months

### "SiSense as an OEM Solution"

December 16, 2016

4.0

We use SiSense as an OEM tool in place of a traditional OLAP deployment. We chose SiSense due to the out-of-the-box nature of the product, as it was quick to implement within our stack. By far, the most impressive part of SiSense has been their customer success team. Edan has been an incredible success manager for us - professional, responsive, and informed. He's managed expectations on our end exceptionally well and accurately and gotten us the help we needed when we needed it. He's the primary reason four this 4-star rating - he's been simply fabulous.

Pros

The dashboard creation wizard is pretty robust and fairly easy to use. You will need an SME within the organization - this isn't a tool that I would simply throw at someone and expect them to learn in a few weeks, but that's largely due to the wide range of capabilities the tool has. However, the wizard is much more intuitive compared to a tool like Tableau. The UI of the dashboards is beautiful and offers a nice range of customization features. It's a much prettier dashboard than Tableau. Finally, the ability to write custom Javascript for formatting preferences has proven to be a very nice feature.

Cons

The cube processing itself is quite limited - this is not a big data tool. Cube builds on our dataset take almost two hours. Part of this has to do with our Elasticube design being suboptimal, but I would argue that just provides evidence that you need a very technical SME within your organization who has experience designing OLAP models. My major objection is pricing - they charge on multiple vectors; by cube and also by a user. It's complex and the costs ramp up very quickly. I wish they'd pick one vector to price on, as it would make both budgeting and affordability much better.

Review Source

MH

Maxime H.  
Lead BI developer  
Hospital & Health Care  
Used the software for: 2+ years

### "Growing "

August 7, 2019

5.0

Being an EMR, we use Sisense to allow our users to view and understand their datas in embedded dashboard. This solution allows us to have client that design their own dashboard to customize their needs. The solution is fast and intuitive and it's now used in most department of our company.

Pros

\- Ease to install and use - Intuitive interface - Excellent product support and active community - Lots of plugins to customize your product (look for Blox) - Data security allow us to provide views of different set of data for different users

Cons

The solution is easy to use; you drag what you need and Sisense will aggregate the data. Not having to write the query is both a pro and a con, since sometimes your need will be slightly different and you'll have to be creative to reach it. The recent merge with Periscope (summer 2016) will most probably help this issue.

Review Source

OluwaTobi L.  
Business Analytics Software Developer  
  
Used the software for: 1-2 years

### "Sisense is easy to use and a great tool for BI"

July 2, 2018

4.0

The capacity to access data from different frameworks inside one tool allows us to continuously reduce the data silos at present.

Pros

The ability to 'plug in' and connect a variety of tools within sisense is great. (API Integration). Sisense can handle large data sets which is easily view-able. The ability to bring in a number different data sources into one elasticube provides a great centralised data hub. From this we can quickly create dashboards.

Cons

There are some simple user friendly functionality pieces missing. Such as the ability to copy/ move folders across the platform.

Review Source

VR

Verified Reviewer  
IT Manager  
  
Used the software for: 6-12 months

### "Excellent option for business intelligence and reporting"

January 18, 2018

5.0

Better distribution of data/reports around our business, lower workload in producing reports, and better insights into our business by making the merging of disparate datasets easier.

Pros

Very easy to use ETL and modelling tools and a good variety of built-in connectors to various data sources, great performance on datasets with millions of rows, powerful and easily customisable presentation and visualisation tools with a pretty good community of users writing and sharing plugins, and great support.

Cons

Metadata management is pretty poor so it's hard to keep complicated data models straight or communicate changes and issues to designers and users without separate tools/documentation, and the mapping tools could be better if that's important to you.

Review Source

Eric L.  
Chief Information Officer  
Medical Practice  
Used the software for: 6-12 months

### "Robust and easy to use."

November 15, 2018

5.0

Dynamic, active feedback on current metrics. This allows our radiologists to monitor their productivity throughout the day as well as receive alerts for critical cases that are about to exceed our turnaround time commitments. We have been able to realign our schedule and shifts to better meet the actual demands of our client hospitals.

Pros

The onboarding process was especially well put together. I found the concepts easy to grasp and the product was much more powerful and much more he user-friendly than other BI solutions that I have tried. Additionally, the availability of plug-ins as well as other customizable features make this product very adaptable to my needs.

Cons

Haven't really found any serious issues.

Review Source

VR

Verified Reviewer  
Data Modeler Intern  
Defense & Space  
Used the software for: 6-12 months

### "Easy to Use BI Solution"

March 1, 2018

5.0

Ability to quickly determine areas for improvement within the company. All your company KPIs in one place.

Pros

\- Data Modeling on Sisense is easy to learn and Sisense has lots of good tutorials - Large selection of widgets and indicators to add to your dashboard - The dashboard UI is intuitive and visually appealing - Great customer service that offers live support and resolves issues quickly - Mobile app allows you to view your dashboards on the go

Cons

\- Connections to third-party software is limited, there still building connections to programs though - No easy way to control font, font size or padding around widgets, they should add this feature

Review Source

William G.  
Director of Corporate Services  
Management Consulting  
Used the software for: Less than 6 months

### "Sisense has exceeded our expectations on the product level and most certainly with their support!"

March 6, 2018

5.0

Pros

Whereas our organization is working its way through the setup & implementation phase, we have so far seen how the product will not only improve upon our internal efficiencies, it will enable us to grant access to our client base/external users in a manner not easily available prior to our commitment to the product. The product itself is on the lower level of ease regarding navigation once the Elasticube is properly set up. Just as important as the product is the Sisense team itself. From our Sales Manager (Connor) to our Customer Success Manager and Onboarding Manager, each have expressed a sincere commitment to ensuring a successful & efficient implementation of the product. They have not left us with a sense that we were just sold a product and once the deal was closed, they were ready to move on to the next deal.

Cons

From our experience, the product definitely requires someone to be well-versed in SQL to complete the Elasticube setup.

Review Source

VR

Verified Reviewer  
Senior IT Project Manager  
Government Administration  
Used the software for: 2+ years

### "Sisense has been a great addition to our toolset."

October 31, 2017

5.0

Speed, efficiency, visibility of data, one source of truth, what-if capabilities

Pros

Sisense allows us to pull data from multiple sources and make available for easy analysis. Finally, we have one source of truth. Sisense widgets allow us to easily analyze the data and make critical business decisions.

Review Source

VR

Verified Reviewer  
Executive Director  
Market Research  
Used the software for: 1-2 years

### "As we look to roll out to "

June 5, 2018

4.0

The ability to access data & reporting from multiple systems within one tool.

Pros

Ease of use especially when it comes to building widgets Customer Support & Professional Services Implementation Support

Cons

Accessing Netsuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)

Review Source

VR

Verified Reviewer  
Global Director of HR Operations & Organisational Effectiveness  
Environmental Services  
Used the software for: 1-2 years

### "Sisense is a great BI tool, what set's it apart is the customer service"

March 1, 2018

5.0

Pros

The Customer Service & Support is second to none. When launching and using a product especially in such a complex area as BI it's important to have the support. Dashboard designer is great and easy to use and the schema management tool is extremely powerful.

Cons

Sisense does not yet a fully fledged "cloud" solution, but this is coming and will make the administration of the schema alot simpler for none IT savvy departments.

Review Source

Weinan S.  
Data Analyst  
Real Estate  
Used the software for: 1-2 years

### "Highly Proficient data platform"

September 5, 2019

5.0

Pros

Built in OLAP Cube and data warehousing, Data being imported need not to be fully transformed or shaped. User are able to create extra tables in the warehouse by writing SQL queries.

Cons

Web Based software while offers a lot of customization on the display, Knowledge of HTML, CSS, JS might be required to do further enhancement or visualizations if their selection does not provide the required plugin.

Review Source

KS

Kush S.  
Sr. Director Software Development  
Building Materials  
Used the software for: 1-2 years

### "Good Software for Moving from Excel to BI"

March 8, 2019

4.0

Pros

The UI is intuitive and very easy to get familiar with. The layout and tools are simple to understand and has a clean modern look. The self-learning videos are a good starting point and their on-boarding process is extensive and the professionals assigned to you for the OBP are knowledgeable about the software as well as Analytics. No programming needed if underlying data structures are standard and data quality is good.

Cons

May require some tricky data modelling and coding on the data sources if there are unusually complex data relationships or data quality issues. Data is compiled on scheduled builds (although which can be finely configured) and not live. Builds do tend to fail if the server does not have proper capacity for processing, storage & access restrictions.

Review Source

Srinidhi M.  
Analyst  
Management Consulting  
Used the software for: 6-12 months

### "Great Dashboard tool - Sisense"

October 8, 2018

5.0

I have been using Sisense for quite sometime mainly for dashboard purpose where one can view their company’s performance updated in the real time. One stand out feature is that it can process huge data from different sources like a boss. We can also create our own columns in the sisense database(ElastiCube) using SQL commands. It is definitely one of the best intelligence product in the current market.

Pros

It can easily process up data from multiple different data sources. Tool is self explanatory and it is easy to generate dashboard Beautiful visualization capabilities.

Cons

Missing a few critical connectors (e.g. Teradata)

Review Source

Jeff S.  
CFO  
Textiles  
Used the software for: 6-12 months

### "Sisense is awesome!"

October 30, 2019

5.0

We initially purchased the application to dig deeper into our sales performance, looking at multi-dimensional factors not available from our erp reporting system. We have found that its flexibility gives us the opportunity to look at other transactional data from our operating system in new ways for decision support purposes.

Pros

The ease with which we can connect to various data sources

Cons

Sometimes correcting our data errors can be tricky

Reason for choosing Sisense

We felt the value for the money and the ease of creating datasets from disparate data sources was the advantage Sisense had over the other players.

Review Source

Dave B.  
President/CEO  
Publishing  
Used the software for: 1-2 years

### "Great and Easy to Use"

January 31, 2018

5.0

Transparency in our reporting to clients

Pros

The ability to plug in a multitude of Data sources by dragging and dropping! Soo easy. Also, these are easy enough to use that you don't need to run out and hire a programmer for every change.

Cons

There reporting color schemes could be a little more vibrant, but this may be on us. I'd like to see more Templates for us to choose from.

Review Source

Tristan D.  
Product Owner  
Information Services  
Used the software for: 6-12 months

### "A BI and innovative toolset that keeps on surprising"

April 26, 2018

4.0

A BI tool that can be controlled by non developers although the developers are not 'neglected' as new features are delivered in a high pace ;-)

Pros

First encounter with Sisense for me as a product manager. The way this product is embedded in our application is very much a seamless experience. Sisense does not stop at the traditional BI tooling, they innovative and (to me) are leading the BI landscape into new opportunities every release

Cons

Not fully cloud based (getting there but not there yet) No support for Elastic Search Somewhat pricey

Review Source

Alexandre B.  
BI developer & analyst  
Internet  
Used the software for: 1-2 years

### "Great team and powerful tool with high investment in R&D. "

March 8, 2018

5.0

Pros

Advanced analytics oriented. R engine integrated to a very powerful and innovative technology. Impressive onboarding with sisense team. Very beautiful tool and so easy to manage and use.

Cons

Advanced analytics can be accessible for user not agile with data that don't really manage what they are working with... But there are way to work this around.

Review Source

BR

Brahadesh R.  
Database Administrator / BI  
Civic & Social Organization  
Used the software for: 1-2 years

### "Sisense - 360-Degree Product"

December 14, 2017

4.0

The support team was great and customer success manager Shimon was great to work with. He was listening to our requirements was helping us to navigate with the product and escalating to right people for fixing very critical issues.

Pros

Sisense is one of best Product we have been using for last 1.5 years. This product has features of HTML 5 portlets, REST API, Widget Customisation, Best UI experience, Integration to your systems using SSO, AI and Bots Integrations, Modern IOT, Sisense Bulbs, R-Integrations, Data Mining Models, Facebook & Twitter Social Data Integrations. Very easy to implement into the environment. In a traditional warehouse, it takes years to implement BI solutions. This one took few days to implement the solution.

Cons

They still need to Explore on Data Lake Scenarios. Few Features needs to scale up in terms Sisense Apps. Drill down is not available and few reporting features like exporting to excel and emailing to non-sisense users are not available.

Review Source

NM

Niv M.  
Project Manager TL  
Gambling & Casinos  
Used the software for: 2+ years

### "Sisense data analysis"

March 28, 2022

4.0

Pros

The easy way to customize your dashboards for analyzing better the data, great predictive analysis

Cons

Basic reporting feature, can be improved and same goes for alerting in real time

Review Source

Robert F. F.  
Director of Information Technology  
Music  
Used the software for: 6-12 months

### "Thoroughly enjoyable. Sisense software is intuitive, fast and powerful."

May 11, 2018

4.0

Pros

Using their tag line.. we are beginning to understand the benefits of having a single source of "truth". The ability to pull in separate sources of data is huge for us. User adoption has been infectious.

Cons

Exporting to Excel would be improved. We still have a lot of users that just want to do that. It would be nice to have some more "advanced" joining capabilities in the cube designs. The auto joining works great, but there are occasions you want to force a left join.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Financial Services  
Used the software for: 2+ years

### "BI with multiple sources, easy to implement"

December 1, 2017

5.0

Pros

it connects to lots of different sources ( Salesfroce, adwords, facebook, analytics and more), and it gives you the possibility to work on them while you're importing them in the "elasticubes", using also SQL if you need something more It has the best support team that I got in touch as a customer, every time I'm really amazed at their answers and how deep they are willing to go to solve your problems

Cons

It' s still less used than some of its competitors, so there are less user forums to ask and to browse to understand all of its possibilities

Review Source

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