Who Uses This Software?

Designed for any size rental business looking for a scalable software solution to manage their entire business.


Average Ratings

16 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,500.00/one-time/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • inspHire
  • www.insphire.com
  • Founded 1997
  • United Kingdom

About inspHire

For over 20 years, inspHire has been providing leading rental and inventory management solutions to suit all sizes of rental businesses in every industry sector, including plant and tool, powered access, audio-visual, construction and groundwork, event and portable convenience and many other specialist rental sectors. inspHire is helping businesses across the globe streamline rental processes, maximize equipment utilization and increase ROI.


inspHire Features

  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental

inspHire Reviews Recently Reviewed!


InspHire Has It Covered

Dec 13, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The Invoice Run Preview Reports are easy to understand, even for non-users of the InspHire software, and the invoicing process is quick and efficient.

Cons: On occasions, the Reports produced by the InspHire software are not always sufficient for our business/clients, and any extra Reports required need to be tailored by the Technical Support Team.....at a cost!!!

Overall: The InspHire software has enabled our business to easily track equipment on hire and stock sold, and keep on top of our maintenance system, therefore, reducing man hours spent completing and reviewing paperwork, and ensuring Sales Invoices for equipment hires and sales can be submitted to our clients in a timely manner, which, in turn, assists with cash flow.

Vendor Response

by inspHire on December 14, 2016

Hi Nicole, Thanks for the great feedback we are really pleased your business is realising great benefits from inspHire. inspHire comes with over 70 standard and powerful reports, we understand that many of our customers can require changes to the default report layouts or sometimes need completely bespoke reports creating and this is an additional service that we provide, if they need to be changed to meet the individual business requirements. The possibilities are endless when it comes to the capabilities of inspHire's reporting. Many thanks, inspHire.

inspHire has helped take our business to the next level

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: inspHire has provided the solution we needed to effectively and accurately manage all of the inventory within our ever-expanding business. From our initial inquiry, our account manager was incredibly helpful and answered all of our questions and concerns.

The workshop module has helped us greatly. We're able to easily manage all our shop construction projects and tank maintenance.

Cons: Upgrading our rental software has been an incredibly large and time-consuming project. However, inspHire have been really accommodating, the implementation was smooth and manageable, with everything delivered on time.

Vendor Response

by inspHire on February 20, 2018

Hi Rob, thanks for the great review. We're happy to hear that inspHire has helped to improve your inventory management. We know it can be a difficult and time consuming process switching software providers, which is why we thoroughly plan implementations and support our customers throughout the process, to make this as simple and pain free as we possibly can, we're pleased you agree. Thanks again, inspHire.

Planning the installation is key

Sep 12, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We chose inspHire as it seemed to be much more user friendly that other systems. After relatively little training, our staff have mastered the system and it is second nature to them. inspHire is a good company to work with. The staff are knowledgeable, friendly and are genuinely interested in their customers.

Cons: The software is very comprehensive and contains a lot of functionality that we do not use and probably will never use.

Overall: We were nervous converting from a manual system to a computerised system but our project manager worked closely with us to make sure that inspHire worked the way we work. As a company we have expanded steadily over the years and our inspHire installation has grown with us.

Recommendations to other buyers: The key to having a success with inspHire is to work closely with the project manager and to plan the installation very carefully.

Vendor Response

by inspHire on December 14, 2016

Hi Andrew, Thanks for the great review. It's brilliant to hear how the system has grown with your business and a pleasure to have you on board. Many thanks, inspHire

Easy data input makes aspects of my job a lot easier

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The way the system constantly updates information in all sections and areas relating to the information we input, makes it easier to carry out tasks and operations. It's a massive time saver.

Cons: You can select a customer and check on hire history, invoice history etc. But you cannot select a supplier and check on purchasing history from that supplier. When looking for information on an item purchased from a supplier, it can be a tedious process unless you have specific information such as contract number.

Vendor Response

by inspHire on March 02, 2018

Hi Harry, saving time and reducing the administrative burden are two core benefits of inspHire, we're happy to hear it's having a positive influence in your job role. You'll be pleased to know that you can see purchasing history from a supplier by setting up a simple SmartView. I believe your Account Manager has already been in contact to get this put in place for you. Many thanks for taking the time out to leave us a review, inspHire.

We've benefitted greatly from inspHire Mobile

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: inspHire has made our invoicing process much easier, even our customers noticed the improvement. Also, working on the go with inspHire Mobile has refined our daily operations, allowing us to provide consistently good service to our customers.

Cons: When amending a contract, the system can take longer than expected to load. Also, we occasionally have difficulties when exporting reports to Microsoft Excel.

Vendor Response

by inspHire on March 06, 2018

Hi David, thanks for taking the time to review inspHire, we're really happy to hear that inspHire Mobile is working so well for you. We're always working hard on new features for all our products, including inspHire Mobile, so keep your eyes peeled for those. The speed issue and occasional problem with exporting to Excel sounds like something our Helpdesk will be able to help you with, please feel free to give us a call and we'll be able to look into it. Thanks again for the review, inspHire.

inspHire makes my life so much easier

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We had a terrible time with our previous system provider and had to work all over Christmas to just get the invoicing right. Since we implemented inspHire we have never have it so easy. It is simple use and to learn, all our staff can use it to get the information they need. The reports and information we get back is invaluable and helps with decision making on what equipment we need to invest in in the future. Our customers love the fact that they get served quicker and receive accurate invoices and reports. We love inspHire and would recommend it to anyone.

Cons: We are yet to experience any cons of using inspHire. As I said I would recommend inspHire to anyone

Simple system that works well for our hire company needs

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This is a fairly simple system to use, we do not use it too its full potential but it covers our needs with the basics.

Cons: Regularly has bug issues like the fact that it regularly doesn't print to our printer and we have to restart the system, customer service is ok, but everything has a cost attached.

Vendor Response

by inspHire on January 12, 2018

Hi Jade, Thanks for taking the time to review inspHire. It¿s great to hear that the software covers all of your needs. It might be worth getting your IT company to give our helpdesk team a call regarding the issues you¿ve been having with printing. This is quite often down to network and printer issues as opposed to the software itself, but we¿d be more than happy to help get this sorted. Many thanks, inspHire

inspHire has greatly imporved the way we work

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We can now track our assets and access customer information incredibly quickly. From the hire desk we now have a hub of information that allows us to easily answer customer queries at the touch of a button. Our key customers love the 'what's out where' report!

Cons: The project turned out to be bigger than i think either side expected and so the implementation process wasn't as smooth as we thought it would be. However, as soon as problems were spotted they were rectified pretty quickly.

inspHire is easy to use and massively time saving

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The amount information I can collect in a short space of time is great. It's easy to use, cost effective and gives the company a professional look.

Cons: I dislike office based work, so my only con would be it is computer based which I suppose software of this nature has to be!

Vendor Response

by inspHire on February 26, 2018

Hi Sion, Thanks for the great feedback. We continually develop inspHire with the end user in mind, making it as feature-rich and user-friendly as possible. Hopefully making office work as easy and enjoyable as it possibly can be. We'd love to give you a demo of inspHire Mobile and show you how you can be completing more of your work away from the desk. Thanks again, inspHire

The first hire software I've used and it's been very easy to follow

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is incredibly easy to use and you can quite easily tack where your equipment is and where it has been. It's been a great addition to our business during a period of expansion. On the odd occasion I have needed help, the inspHire helpdesk were great.

Vendor Response

by inspHire on February 20, 2018

Hi Angela, Thank you for taking the time to review inspHire. We're glad that we've been able to support the expansion of the business and we will always be happy to help, whenever you need us. Thanks again, inspHire.

Great package and system

Jan 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to Use and user friendly

Cons: Customer service/ help can be slow at responding and slow at actioning issues raised.

Overall: We imported our hire contracts to the Inpshire software last year the transfer and set up was very easy and straightforward, with lots of advice and help given. The system is very easy to use and user friendly. After using a different hire software previously, Inpshire is definitely the best and easiest to use!

Vendor Response

by inspHire on January 16, 2017

Hi Charlotte, Thank you for your review. It's great to have you on board and to hear how well things are going. Many thanks, inspHire

Excellent support from the inspHire team

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The stock management aspect of the software is brilliant. We've got full visibility of everything now.

Vendor Response

by inspHire on February 26, 2018

Hi Jeanette, clear and full visibility across the entire business is a fantastic benefit of using inspHire, we're glad it's giving you exactly that. Thanks for taking the time to leave us feedback, inspHire.

Clinical Trial Management

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: As an organisation who manages around 10,000 pieces of rental equipment (plus consumables) for Clinical Trials, we work in a very demanding environment. InspHire allows us to track everything for our customers and manage their global clinical trials successfully.

It also gives our staff confidence to respond to enquiries knowing that the information in InspHire is in real-time and organised in a user-friendly manner.

Our invoicing process has been cut from a 2 week process to a ten minute run now we have automated it, and errors have been reduced significantly saving us money in the long run.

We have faced a few challenges in tailoring it to our specific needs, but InspHire's staff have worked hard to understand our business model and suggest how we can gain additional benefits from the software. It is good to know that when upgrading to a new version that our customisations come with us - something not always the case in other software.

After 30+ months of use, I have no doubt we could no-longer manage without InspHire.

Vendor Response

by inspHire on March 13, 2017

Hi Robin, Thanks for taking the time to review inspHire! We are excited to continue working together.

No-one likes change!

Sep 10, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Always tough changing a system, but the support and implementation staff have been great throughout. It has already shown to be the right decision and I am sure we will reap further benefits soon. Training was essential due to our tight and busy workload, and recommend taking every opportunity to have this.

Vendor Response

by inspHire on November 06, 2015

Hi Steve, thank you for the review! Its great to hear that you're already seeing the benefits of using inspHire hire software. The software is feature rich with loads of beneficial opportunities available, so get in touch with your account manager if you would like us to pop in and show you some of these great features. Many thanks, inspHire.

Excellent

Nov 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the insphire hire package now for 6 years and can honestly say it is a very easy system to use, and we haven't had any issues that we have not been able to fix. The help desk have always been very experienced and been able to talk through and repair all issues over the phone or by logging in remotely.

Vendor Response

by inspHire on November 06, 2015

Hi John, thank you for your kind review. Its great to hear that you've had such a good experience with inspHire over the last 6 years. We strive to provide all our customers with great service, including the latest features to make the software easy to use yet feature rich. Many thanks, inspHire.

Very easy to use

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Any problems I have had with the software has been resolved very quickly, and always followed up by your staff.

Vendor Response

by inspHire on November 23, 2015

Hi Lesley, thank you for taking the time to leave us a review! It's great to hear that you have had a great experience with the software. Many thanks, inspHire