Who Uses This Software?

Designed for any size rental business looking for a scalable software solution to manage their entire business.


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,500.00/one-time/user
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • inspHire
  • www.insphire.com
  • Founded 1997
  • United Kingdom

About inspHire

For over 20 years, inspHire has been providing leading rental and inventory management solutions to suit all sizes of rental businesses in every industry sector, including plant and tool, powered access, audio-visual, construction and groundwork, event and portable convenience and many other specialist rental sectors. inspHire is helping businesses across the globe streamline rental processes, maximize equipment utilization and increase ROI.


inspHire Features

  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental

inspHire Reviews Recently Reviewed!


Excellent support from the inspHire team

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The stock management aspect of the software is brilliant. We've got full visibility of everything now.

inspHire is easy to use and massively time saving

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The amount information I can collect in a short space of time is great. It¿s easy to use, cost effective and gives the company a professional look.

Cons: I dislike office based work, so my only con would be it is computer based which I suppose software of this nature has to be!

The first hire software I've used and it's been very easy to follow

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is incredibly easy to use and you can quite easily tack where your equipment is and where it has been. It's been a great addition to our business during a period of expansion. On the odd occasion I have needed help, the inspHire helpdesk were great.

Vendor Response

by inspHire on February 20, 2018

Hi Angela, Thank you for taking the time to review inspHire. We're glad that we've been able to support the expansion of the business and we will always be happy to help, whenever you need us. Thanks again, inspHire.

inspHire has helped take our business to the next level

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: inspHire has provided the solution we needed to effectively and accurately manage all of the inventory within our ever-expanding business. From our initial inquiry, our account manager was incredibly helpful and answered all of our questions and concerns.

The workshop module has helped us greatly. We're able to easily manage all our shop construction projects and tank maintenance.

Cons: Upgrading our rental software has been an incredibly large and time-consuming project. However, inspHire have been really accommodating, the implementation was smooth and manageable, with everything delivered on time.

Vendor Response

by inspHire on February 20, 2018

Hi Rob, thanks for the great review. We're happy to hear that inspHire has helped to improve your inventory management. We know it can be a difficult and time consuming process switching software providers, which is why we thoroughly plan implementations and support our customers throughout the process, to make this as simple and pain free as we possibly can, we're pleased you agree. Thanks again, inspHire.

We¿ve benefitted greatly from inspHire Mobile

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: inspHire has made our invoicing process much easier, even our customers noticed the improvement. Also, working on the go with inspHire Mobile has refined our daily operations, allowing us to provide consistently good service to our customers.

Cons: When amending a contract, the system can take longer than expected to load. Also, we occasionally have difficulties when exporting reports to Microsoft Excel.

Simple system that works well for our hire company needs

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This is a fairly simple system to use, we do not use it too its full potential but it covers our needs with the basics.

Cons: Regularly has bug issues like the fact that it regularly doesn't print to our printer and we have to restart the system, customer service is ok, but everything has a cost attached.

Vendor Response

by inspHire on January 12, 2018

Hi Jade, Thanks for taking the time to review inspHire. It¿s great to hear that the software covers all of your needs. It might be worth getting your IT company to give our helpdesk team a call regarding the issues you¿ve been having with printing. This is quite often down to network and printer issues as opposed to the software itself, but we¿d be more than happy to help get this sorted. Many thanks, inspHire

Clinical Trial Management

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: As an organisation who manages around 10,000 pieces of rental equipment (plus consumables) for Clinical Trials, we work in a very demanding environment. InspHire allows us to track everything for our customers and manage their global clinical trials successfully.

It also gives our staff confidence to respond to enquiries knowing that the information in InspHire is in real-time and organised in a user-friendly manner.

Our invoicing process has been cut from a 2 week process to a ten minute run now we have automated it, and errors have been reduced significantly saving us money in the long run.

We have faced a few challenges in tailoring it to our specific needs, but InspHire's staff have worked hard to understand our business model and suggest how we can gain additional benefits from the software. It is good to know that when upgrading to a new version that our customisations come with us - something not always the case in other software.

After 30+ months of use, I have no doubt we could no-longer manage without InspHire.

Vendor Response

by inspHire on March 13, 2017

Hi Robin, Thanks for taking the time to review inspHire! We are excited to continue working together.

Great package and system

Jan 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to Use and user friendly

Cons: Customer service/ help can be slow at responding and slow at actioning issues raised.

Overall: We imported our hire contracts to the Inpshire software last year the transfer and set up was very easy and straightforward, with lots of advice and help given. The system is very easy to use and user friendly. After using a different hire software previously, Inpshire is definitely the best and easiest to use!

Vendor Response

by inspHire on January 16, 2017

Hi Charlotte, Thank you for your review. It's great to have you on board and to hear how well things are going. Many thanks, inspHire

InspHire Has It Covered

Dec 13, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The Invoice Run Preview Reports are easy to understand, even for non-users of the InspHire software, and the invoicing process is quick and efficient.

Cons: On occasions, the Reports produced by the InspHire software are not always sufficient for our business/clients, and any extra Reports required need to be tailored by the Technical Support Team.....at a cost!!!

Overall: The InspHire software has enabled our business to easily track equipment on hire and stock sold, and keep on top of our maintenance system, therefore, reducing man hours spent completing and reviewing paperwork, and ensuring Sales Invoices for equipment hires and sales can be submitted to our clients in a timely manner, which, in turn, assists with cash flow.

Vendor Response

by inspHire on December 14, 2016

Hi Nicole, Thanks for the great feedback we are really pleased your business is realising great benefits from inspHire. inspHire comes with over 70 standard and powerful reports, we understand that many of our customers can require changes to the default report layouts or sometimes need completely bespoke reports creating and this is an additional service that we provide, if they need to be changed to meet the individual business requirements. The possibilities are endless when it comes to the capabilities of inspHire's reporting. Many thanks, inspHire.

Planning the installation is key

Sep 12, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We chose inspHire as it seemed to be much more user friendly that other systems. After relatively little training, our staff have mastered the system and it is second nature to them. inspHire is a good company to work with. The staff are knowledgeable, friendly and are genuinely interested in their customers.

Cons: The software is very comprehensive and contains a lot of functionality that we do not use and probably will never use.

Overall: We were nervous converting from a manual system to a computerised system but our project manager worked closely with us to make sure that inspHire worked the way we work. As a company we have expanded steadily over the years and our inspHire installation has grown with us.

Recommendations to other buyers: The key to having a success with inspHire is to work closely with the project manager and to plan the installation very carefully.

Vendor Response

by inspHire on December 14, 2016

Hi Andrew, Thanks for the great review. It's brilliant to hear how the system has grown with your business and a pleasure to have you on board. Many thanks, inspHire

Very easy to use

Nov 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Any problems I have had with the software has been resolved very quickly, and always followed up by your staff.

Vendor Response

by inspHire on November 23, 2015

Hi Lesley, thank you for taking the time to leave us a review! It's great to hear that you have had a great experience with the software. Many thanks, inspHire

Excellent

Nov 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the insphire hire package now for 6 years and can honestly say it is a very easy system to use, and we haven't had any issues that we have not been able to fix. The help desk have always been very experienced and been able to talk through and repair all issues over the phone or by logging in remotely.

Vendor Response

by inspHire on November 06, 2015

Hi John, thank you for your kind review. Its great to hear that you've had such a good experience with inspHire over the last 6 years. We strive to provide all our customers with great service, including the latest features to make the software easy to use yet feature rich. Many thanks, inspHire.

No-one likes change!

Sep 10, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Always tough changing a system, but the support and implementation staff have been great throughout. It has already shown to be the right decision and I am sure we will reap further benefits soon. Training was essential due to our tight and busy workload, and recommend taking every opportunity to have this.

Vendor Response

by inspHire on November 06, 2015

Hi Steve, thank you for the review! Its great to hear that you're already seeing the benefits of using inspHire hire software. The software is feature rich with loads of beneficial opportunities available, so get in touch with your account manager if you would like us to pop in and show you some of these great features. Many thanks, inspHire.