# Page 2 | BizLibrary Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is BizLibrary the right Training solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/87091/BizLibrary/reviews --- BizLibrary 4.5 (71) [View alternatives](https://www.capterra.com/p/87091/BizLibrary/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of BizLibrary ## Showing most helpful reviews Showing 26-50 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HH Heather H. Talent Development Manager Building Materials Used the software for: 2+ years ### "Extremely Customer Focused" September 21, 2020 3.0 With our contract with BizLibrary retiring, we explored other vendors. Sorting through the pros and cons, we ultimately decided to move forward with another two year contract with BizLibrary. We had limited usage but quickly realized that they have everything we need and that our opportunity was really in how we chose to implement and market the availability in connection with our learning strategy. They are now partners in our journey and I am excited about the future. Pros Biz Library has been a good partner in the past, but we are even more excited about our future in partnership with them. In the past we loaded their content into our LMS, but we are now planning the launch of their direct platform which we expect to improve our learner experience. The BizLibrary Team has been extremely customer focused. Since we operate fairly lean, I am thankful for their Content Mgt Team as they've helped build out full curriculums in alignment with our global competencies. They are truly an extension of our team. Cons Their certification support is somewhat limited. I'd like to see a more thorough curriculum to create certification journeys rather than just courses that align to a curriculum. For instance, the SHRM or PMP curriculum should contain the courses needed to prepare for the exam limiting repetition. This category could benefit from some focused improvement (i.e. especially HR Manager), but I know they are up for it and fully capable. Its a matter of identifying it as a priority. Alternatives considered [Percipio](https://www.capterra.com/p/207276/Percipio/) Reason for choosing BizLibrary The pros and cons were balanced and both are great partners, but BizLibrary was ultimately the right choice for us at this time. Their was enough content that we found a balance of being able to target both our office personnel with our manufacturing population. We also appreciate the BizLibrary cost model in that our contract comes with unlimited services such as consultation,curriculum creation, and marketing services. With a small internal team, that extra assistance really made a difference. They are truly an extension of our team. Review Source Response from BizLibrary October 2, 2020 Heather, thank you for your review! We love hearing your positive feedback on BizLibrary's content and support. We're excited to continue our partnership together! We appreciate your honest feedback about the certification support and will pass this information along to the appropriate team members. Thanks again for your review! -Rachel from BizLibrary CL Cheryl L. Director, Organizational Development Hospital & Health Care Used the software for: 6-12 months ### "Engaging, Unstuffy, Fun Video Learning" September 26, 2020 4.0 We had a great sales experience, and a very good transition with our CSM. I love that even though we may be a smaller-size client, we still get great attention. If I were nit-picky, I would say that Biz never got back to us on the Six Sigma curriculum item that we asked about many times. I think we promised to give one last piece of information to our CSM, so I will do that. But that was a strong program with our prior vendor, and we miss having it in the current content library. Pros 1\. We previously used content that was so curated it came off as cold and unfriendly. It was too canned. Biz content is of similar quality, but the videos are a lot more easy-going. They are more relatable. 2. We also like the \[SENSITIVE CONTENT HIDDEN\] content. It's super fun, a little edgy, and our users really engage. 3. I love the episodes that are 20 or so minutes long that really demonstrate how to go about or not go about certain manager/employee interactions. Cons There are some videos where the speaker is standing off to the side of a power point slide or green screen, and is conveying information. These look a little poorly put together, and the lecture style isn't really resonating with our users. Reason for choosing BizLibrary The demonstrative video episodes, the price, and the patience/responsiveness of the salesperson. Switched from [Skillsoft](https://www.capterra.com/p/291/Skillsoft/) Skillsoft was very expensive and the content was overly curated. We are a more casual company. But the quality of the content and the quizzes, exams was top notch. Review Source Response from BizLibrary November 12, 2020 Cheryl, thank you for your review! We're excited to hear that your organization likes the engaging content BizLibrary has to offer. We appreciate your feedback about the Six Sigma Curriculum and will pass this information along to your Client Success Manager. Thanks again for your review! -Rachel from BizLibrary CC Craig C. Consultant of Continuous Improvement Insurance Used the software for: 2+ years ### "BizLibrary is a great place to start for LMS content" January 27, 2022 4.0 When we first launched our LMS we needed content beyond what we created ourselves. We turned to BizLibrary to fill that need and we’re very happy with our decision. The price was affordable and the content was good enough that we could feel proud at the launch and post-launch. However, after 2 years our LMS and audience matured and we left for more up-to-date and consistent looking content. I do not mean that in a disparaging way. Rather, BizLibrary was a great place for us to enter the space and as our needs changed it just wasn’t a great fit. But, I would totally recommend them to someone in a similar position! Pros Wide selection of available courses, very affordable pricing, and the flexibility of their representatives in meeting our unique needs. Cons Some of the courses were outdated, as if they were made very long ago. This may because they lack a consistent look and feel. Also, while screening some courses I found a couple that were inappropriate (at least for our somewhat conservative culture). Alternatives considered [Skillsoft](https://www.capterra.com/p/291/Skillsoft/) Reason for choosing BizLibrary Price, flexibility, and relative lack of experience in the space. We wanted something easy and simple to start. Review Source Response from BizLibrary February 1, 2022 Craig- thanks for your review! We are happy to hear that you found the BizLibrary courses a great addition to what you were already creating for your learners. We love hearing feedback from our clients about how we can improve our content. We will share your ideas with our content team! Thanks again - Grace from BizLibrary Sarah C. Manager, Training & Development Oil & Energy Used the software for: 2+ years ### "Fantastic Course Library and Customer Service" April 9, 2020 5.0 Pros BizLibrary offers an extensive course library that enables you to prived options for everyone in your organization. The team keeps their content fresh, by releasing new content each month and retiring outdated courses as well. The team is also incredibly helpful and passionate about their work. My Client Success Manager, \[SENSITIVE CONTENT HIDDEN\] is outstanding! We meet monthly to discuss how our company's training plan is going and what she and her team can do to support our efforts. We have a great partnership! Cons There is nothing that I like least. The content is easy for us to extract and load into our LMS Review Source Response from BizLibrary April 20, 2020 Sarah, thank you for your review! We are so happy to hear about your positive experience with BizLibrary and your Client Success Manager! We look forward to continuing our partnership. Thanks again for your kind review. -Rachel from BizLibrary VC Victoria C. Employee Development Manager Utilities Used the software for: 2+ years ### "Gets results" August 27, 2019 5.0 Easy implementation (3-4 months with Single Sign On for 350 licenses), wonderful support from day 1 and ongoing continuous contact with staff. Our employees, from day laborers through executives, love it. Pros From both and administrator and a user standpoint, the platform is very easy to use and has so much variety in content and delivery that it easily meets our L&D needs. Cons It’s difficult to find something I don’t like but if I have to pick something I’d say there are times where I submit ideas or concerns and that input is “not on the roadmap”. Now, to be fair, many of my ideas are embraced. I’d say I feel my ideas are put into action 80% of the time where I am “not on the roadmap” 20% of the time. Switched from [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Cornerstone did not function for us. In our 3 year contract we were never able to launch it. Review Source KJ Katie J. Human Resources Manager Logistics and Supply Chain Used the software for: 2+ years ### "BizLibrary" October 21, 2022 4.0 Pros We like that it's user-friendly and offers canned and custom content! Cons Sometimes the features can be a little inconsistent or difficult to manage, mainly the learning initiatives and trying to set them up to automatically renew/assign upon expiration. Review Source Response from BizLibrary November 1, 2022 Katie- thanks for your review! We are so happy to hear that you find the platform easy to navigate. We love hearing feedback, so we will be sure to pass along your suggestions to our content team. Thanks again - Grace from BizLibrary LO Laura O. HR Representative Environmental Services Used the software for: 2+ years ### "Fantastic LMS Option" May 8, 2023 5.0 Our overall experience has been very positive. I feel that, most recently, we've been given even more assistance and guidance from our new Client Services Manager, which enriches our experience. Pros We enjoy having a great variety of videos from which to choose for our employees. We are always able to find something current and topical for our mandatory quarterly safety videos. There are so many options for every topic we've ever needed to assign to our workforce. Some videos are even entertaining--which helps immensely when someone feels they are being 'forced' to watch something! Cons I'm still confused over the whole teams, groups, etc., specifications. Review Source Response from BizLibrary May 10, 2023 Laura- thanks for your review! We are so happy to hear that you are enjoying our variety of videos and their formats. Your feedback is so important to us, I will pass along your notes to your CSM to provide more training in those areas! Thanks again - Grace from BizLibrary Stephanie O. Senior HR Generalist Publishing Used the software for: 2+ years ### "This is a great software offering a large amount of training opportunities to our staff" April 9, 2018 5.0 Less time for folks to be aware from the office getting training. There are thousands of courses to choose from so it has made learning easier and more manageable for our staff. Pros We have a dedicated account rep who really cares about us getting the most value out of their services. We meet via phone with her monthly and she is always making suggestions how initiatives we can create to get our staff more brutalization of the system. We like that we can setup workflows and our managers can go into the system and assign training videos to their staff, making them mandatory and setting a deadline on when they must be completed. We have added a video series to our new managers training program, and we have gotten good feedback. Cons We had a manager ask if we were able to upload our own training videos under our employer account so our staff could review them. This is not a function available but would be great to see in the future. Review Source VR Verified Reviewer Workforce Planning Bureau Chief Government Administration Used the software for: 1-2 years ### "Great option for online training" September 27, 2018 4.0 cost savings for training in general - awesome solution for e learning. Pros I like that there are so many options - - they have micro learning options that are short and to the point, but then there are longer format, more in-depth options too. You can find exactly what you need, for the amount of time you have. And it supports mobile which is such a great option for people in the field! Cons Probably the only con for my organization is the web based concept. When in the field, if there is down time, it would be great to have some micro learning available as a time filler, but usually my people are fairly remote so connectivity can be an issue. That's just the nature of our work. Review Source CW Chris W. Learning Manager Automotive Used the software for: 2+ years ### "Lower cost content provider that's not ready for enterprise or corporate levels." February 28, 2019 1.0 This system makes me wish I were an Octopus so I could give it 8 thumbs down. Watch a demo, UI/UX is terrible. They have a lot of content and cost is the biggest perk to this system. It's cheap but you'll get what you pay for. Do yourself a favor before they lock you into an extended contract and negotiate a 90 day trial with them. Odds are they wont do it but if my warning isn't enough then see 1st hand how this LMS will make you swear under your breath... Pros It's cheaper than most and has a lot of content Cons Where do I start... As an Admin for the system at our company I've seen 1st hand how poor the LMS tools are. You will find screens that aren't intuitive and wildly more complex than they need to be and still fail to deliver the information you need. Assigning content to multiple users requires you to use a separate system to build the curriculum. It's disconnected and problematic. This system will cause you frustration and the UI/UX is could be a case study for what not to do. Review Source DS Danielle S. Senior Corporate Trainer Insurance Used the software for: 1-2 years ### "Unimpressed " November 2, 2022 2.0 Along with the poor quality content, we were not impressed with the customer service - especially when considering whether to renew our contract. Pros It was a cost-effective options that provided a library of courses to help us launch our new Learning Management System Cons We had to review every course in the library to ensure they were professionally appropriate. Some courses included unprofessional language, inappropriate examples, or even rude gestures. Some course content was also out of date or appeared to be very old. Reason for choosing BizLibrary Low Cost and library volume Review Source KC Kory C. Employee Training Director Higher Education Used the software for: 1-2 years ### "Review" April 8, 2020 5.0 Pros There are so many different content areas/topics available for both managers/supervisors and employees. Also the registration process if very easy with some of the new/updated changes made to the classroom portion. Cons In certain views to view the rest of the roster or employee list you have to continue to click the expand down button. I really wish there was a way to expand it in one click. Review Source Response from BizLibrary April 20, 2020 Kory, thank you for your review! We're happy to hear that our content collection satisfies your training needs, and that our classroom registration process is easy to use. We appreciate your feedback and will share your thoughts with the team about the list view. Thanks again for your review. -Rachel from BizLibrary JR Jennifer R. Director of Training & Financial Systems Hospitality Used the software for: 2+ years ### "Biz Library LMS Fan" August 27, 2019 5.0 BizLibrary has allowed our Organization the platform to house customers content and track results! It has offered our employees additional continued growth in personal and company development. Pros Client Success Managers really work with you and your organization to ensure that the software meets my organization name. In the 3+ years we have worked with the system they are continually evolving to meet their client needs. Cons Deactivated Learners - wish there was an easier way to move from teams and make inactive Review Source JM Jennifer M. HR Administrator Mining & Metals Used the software for: 2+ years ### "Product Overview" October 19, 2022 5.0 Pros The product is easy to use and has a great variety of courses. Cons Having to continually click next to see additional names is very time consuming. It would be easier if there was a see all option. Review Source Response from BizLibrary October 21, 2022 Jennifer - thanks for your review! We are happy to hear you find our product easy to use and enjoy our different course topic areas. We love hearing feedback from our clients about how we can improve our content. We will share your ideas with our content team! Thanks again - Grace from BizLibrary HP Henry P. Training Manager Entertainment Used the software for: 2+ years ### "Training Manager" April 25, 2017 4.0 I have been working with BizLibrary for a couple of years now. The team has been very supportive of our program and have helped to drive us to be one of the higher rated BizLibrary users. The transition from the old operating platform to the new one took some time to get used to, but I like the newer platform much better than the old. There is much more functionality in the new platform, especially in reporting. Alex Manolis has been wonderful since taking over as our Client Success Consultant and is an asset to your company. The video quality has gotten better the last year or so. Many video's in the past felt like they had a 1980's feel to them, and this was conveyed to me by our staff and management. Many of the new video's have better production and content and many have comedy mixed in which I love. Overall I am satisfied with the quality and quantity of video's in your library and have a great support staff to help your clients. Pros Huge video library that is constantly updated, easy to use from the staff side, good reporting tools Cons Better platform transition training--webinars, video's on functionality of the new platform, etc. Review Source JG John G. Director, Human Resources Computer & Network Security Used the software for: 2+ years ### "There are none better!" June 21, 2017 5.0 1\. overall training management for the enterprise; 2. robust platform that is rarely down--dependable; 3. Large-company capability for small-company price--great value; 4. Responsive management team that has partnered with me over the years; 5. Top-notch Customer Success Manager, Melissa Hebert. Without Melissa we would be much less successful. Pros It is robust--there are features and benefits that make it flexible, responsive and dependable. It gets better and more refined each year. Cons There are still some kinks where improvement can be made. The external training process (request, approval, monitoring) is not transparent and it is cumbersome, for example. Review Source PR Paige R. Global L&D Specialist Real Estate Used the software for: 1-2 years ### "BizLibrary Content Provider Review" June 16, 2021 4.0 Pros It's very easy to find content you need on your own by searching, or get requested content sent to you through their content concierge. Cons Sometimes content is outdated, but if you experience this they take feedback really well and do their best to provide course updates. Review Source Response from BizLibrary June 25, 2021 Paige, thanks for your review! We are happy that you enjoy our large content library and have found value in our complimentary Content Concierge service. We look forward to continuing our partnership together! - Rachel from BizLibrary VR Verified Reviewer Independent Contract Trainer Used the software for: 2+ years ### "Great Content" July 8, 2018 5.0 Pros Content is relevant for today's world. Videos are proper length to get lots of insight, without getting bored. Presenters are fantastic Cons I like pretty much everything about the videos. There are a few videos that can become boring, but I think that is based more on subject material, not production or presenters. Review Source AD Angela D. Training & Development Specialist Retail Used the software for: 1-2 years ### "BizLibrary helps structure our training content" April 18, 2017 5.0 I feel that our LMS in BizLibrary keeps getting better! We are able to combine custom content with off- the-shelf content that covers just about any topic needed...we are finally able to create a paperless training program that allows us to be more consistent with onboarding and training at all locations that are spread across the country. The Certifications option is great because we can determine right away who has completed our training requirements. Pros It is easy to use: uploading and managing custom content is fairly simple and there is a large variety of off-the-shelf content to choose from. Cons Sometimes the reporting has too many options, which makes it a bit harder to search the right report. Review Source GD Genevieve D. Learning Experience Specialist Retail Used the software for: Less than 6 months ### "Amazing LMS, Above-and-Beyond Customer Service" October 21, 2022 5.0 I'm impressed with the functionality and ease-of-use that BizLibrary offers. Pros BizLibrary makes it easy for us to assign and track learning initiatives, compliance-based training, certifications, and professional development. Their library is constantly growing. We are also able to have a branded learning portal for our users. Very slick. Cons Some features require an additional package and cost more.But with features that would be 'nice to have,' the BizLibrary Team is able to add them for potential development in the future. Review Source Response from BizLibrary October 31, 2022 Genevieve- thanks for your review! We are so happy to hear that you are loving being able to customize your learning portal and finding it easy to track learner progress within the LMS. We love hearing feedback, so we will be sure to pass along your suggestions to our content team. Thanks again - Grace from BizLibrary HS Heather S. Training and Communication Coordinator Printing Used the software for: 2+ years ### "BizLibrary enhances our training program with great content and an easy to use platform. " June 22, 2017 5.0 Pros BizLibrary is a well rounded solution. The content is up to date, the platform easy to use and the support team uses client feedback to make improvements. The BizLibrary team stays on top of current research and helps clients deliver the best training available. Cons Some aspects of the system are still clunky on the admin side. I know this is a work in progress and look forward to fully updated functionality throughout the site. Review Source AR Anthony R. Sales Media Production Used the software for: 1-2 years ### "Fantastic !!!" December 14, 2018 5.0 Amazing resource for small businesses! Pros BizzLibrary is an incredible resource for our company, since we have been using BizzLibrary our efficiency in the office has increased dramatically. Cons I have very little negatives to say about BizzLibrary, I personally am not a computer wiz so it took me about todays until I got the hang of it.. Most of the office had the hang of it after 2 hours. Review Source LW Lauren W. HRIS Analyst Logistics and Supply Chain Used the software for: Less than 6 months ### "Large Content Library and Easy to Use" October 19, 2022 5.0 Overall great experiece. Pros I enjoy the fact that most content trainings include a quiz and there is a score requirement. Cons Need more trainings for Logistics/ Transportation industry. Reason for choosing BizLibrary The library offering. Review Source Response from BizLibrary October 21, 2022 Lauren- thanks for your review! We are happy to hear you enjoy our refresher quizzes in most of our content and are having a great experience using our product. We love hearing feedback from our clients about how we can improve our content. We will share your ideas with our content team! Thanks again - Grace from BizLibrary JK Jenny K. HR Assistant Higher Education Used the software for: 2+ years ### "The Buzz on BizLibrary" April 18, 2017 5.0 We have had great success with BizLibrary! It is easy for our employees to use and we've had great reviews from them. We would love for BizLibrary to get into the Higher Ed arena with required training such as VaWa, Title IX, FERPA and the list goes on. Other than that, we are completely satisfied. Pros Easy to use as an administrator and as an end user. Cons The required training for Higher Ed is not available. Review Source BG Brandon G. HR Generalist Information Technology and Services Used the software for: 2+ years ### "The Education Program That Allows Users to Enhance Their Learning Experience" April 25, 2017 5.0 I really enjoy my client rep. I've also worked with many folks from the support team. They are fast & responsive. BizLibrary offers users the ability to search and find subject matters that they are looking for by using an interactive search tool. Wonderful library of content, with a large variety type of classes. Review Source Similar Products Featured