---
title: "Northstar Club Management Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Northstar Club Management Software - reviews, pricing plans, popular comparisons to other Club Management products and more."
source_url: "https://www.capterra.com/p/87109/Northstar-Club-Management/"
page_type: "product"
language: "en"
publication_date: "2026-10-12"
---

# 

 Northstar Club Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Northstar Club Management Software

## What is Northstar Club Management Software?

Northstar's Club & Community Management Software solution helps Country Clubs gain operational efficiencies and insights and provide superior member experiences. The purpose-built, integrated platform offers technology solutions across various functions, including membership, reservations, accounting, food and beverage, retail, golf, spa, POA, marina, security, and hotel to automate operations and empower staff to enhance services. Northstar Nexus – an innovation in club management software brings together the key components of back office, Employee App, Member Website & Member App while helping the clubs to elevate the member experience. Office helps to uncover the insights that can advance club operations. Employee App allows team members to access the entire club roster right from their smartphones. With Nexus, The Member Website advances in its ability to help build stronger connections with your members. Member App puts the entire club at the fingertips of the members.

## What is Northstar Club Management Software used for?

[Club Management](https://www.capterra.com/club-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Golf Course](https://www.capterra.com/golf-course-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

77%

Neutral

12%

Negative

12%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Northstar Club Management Software?[Manage this product listing](https://www.g2.com/products/northstar-club-management-software/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Northstar Club Management Software

4.0 (26)

VS.

[4.6 (373)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (26)

Ease Of Use

4.3 (373)

Value For Money

3.9 (22)

Value For Money

4.5 (319)

Customer Service

4.0 (25)

Customer Service

4.7 (337)

## Northstar Club Management Software alternatives

[4.8 (50)](https://www.capterra.com/p/10012768/StatStak/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (333)](https://www.capterra.com/p/197172/bsport/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.4 (97)](https://www.capterra.com/p/143341/Hapana/reviews/)

Starting price

$285.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (244)](https://www.capterra.com/p/190526/LegitFit/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/87109/Northstar-Club-Management/alternatives/)

## FAQs about Northstar Club Management Software

Overview

### Which roles and teams benefit most from Northstar Club Management Software?

Northstar Club Management Software is most used by club finance leaders, general managers, and executive teams managing member operations. Controllers, CFOs, accountants, and treasurers handle billing, accounting, and financial reporting, while operations, golf, food and beverage, and member services managers coordinate daily service delivery. Marketing, communications, and IT staff manage member information and club communications.

Answer based on 26 reviews

Overview

### What company size and industries is Northstar Club Management Software built for?

Northstar Club Management Software is designed for small businesses, which make up 76% of reviewers, particularly hospitality organizations (48%). It supports social, country, golf, and yacht clubs, marinas, restaurants, retail resorts, spas, associations, and hotels. Midsize businesses represent 20% and enterprises 4%; recreational facilities (16%) and sports (12%) also appear. Its common use case is club management (54%).

Answer based on 26 reviews

Features and Usability

### What are the key features of Northstar Club Management Software?

Northstar Club Management Software offers membership management, member accounts, renewals, and family memberships, plus booking management, class scheduling, and event scheduling. It also includes billing and invoicing, recurring payments, POS, access controls/permissions, reporting and analytics, CRM, communication tools, and mobile access.

Getting Started and Support

### What training and onboarding options does Northstar Club Management Software offer?

Northstar Club Management Software provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars support guided learning remotely, and documentation gives written reference material for self-paced review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Northstar Club Management Software offer?

Northstar Club Management Software provides Email/Help Desk, a Knowledge Base, 24/7 Live Rep, and Chat. Users describe the support team as knowledgeable, responsive, and helpful, with some saying issues are usually solved quickly and staff stay polite and professional during setup, training, and ongoing questions.

Answer based on 5 reviews

## Features

AI summary

Based on 1,374 Club Management reviews

Capterra data shows that buyers of club management software rank the following features as their top priorities:

-   **Membership Management** (**63%** of reviewers rated this feature as critical)
-   **Payment Processing** (**62%**)
-   **Electronic Payments** (**64%**)

Northstar Club Management Software supports all three of the features reviewers consider most important: **Membership Management**, **Payment Processing**, and **Electronic Payments**. Together, these capabilities help businesses manage member records, handle transactions accurately, and accept digital payments more efficiently, allowing teams to keep club operations organized and improve the member payment experience.

Membership Management

4.5 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Electronic Payments

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Online Booking

4.5 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Billing & Invoicing

4.4 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Point of Sale (POS)

4.3 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Payment Processing

4.2 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Northstar Club Management Software 105 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Automation: Creates invoices and automated custom payment plans, and stores credit card information.
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Communication Tools: Collaborate with team members and individuals involved in transactions through text, email, or built-in messaging features. Track messages exchanged through these channels.
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Reporting: Provides standard and custom reports to monitor revenue, visitor influx, and other key metrics.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Facility Management: Manage the maintenance of building facilities
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
- Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- League/Team Management: League/Team Management
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Membership Signup: Registration process to become members by providing relevant information and agreeing to terms
- Merchandise Management: Provides intelligence to make the right inventory purchasing decisions.
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Personalization: Adjust communications based on previous interactions or personal preferences
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Team Management: Organizing a group of people to accomplish a task
- Tee Sheet Management: Ability to manage and book course tee times online, tee time intervals, and tee sheet templates/changes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.8 (26)

3.8

Based on 26 reviews

## Pricing

Value for money

3.9 (22)

### Starting price

Free trial not available

Value for money

3.9 (22)

3.9

Based on 22 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (25)

4.0

Based on 25 reviews

## User reviews

Overall rating

4.0

Based on 26 reviews

Filter by rating

5(11)

4(9)

3(3)

2(2)

1(1)

Mentioned topic

Sorted by most recent

JM

Jen M.

Assistant Controller

Hospitality

### "NorthStar User"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

October 1, 2026

Overall it's been a good tool and with training we have been able to use it more to it's full potential.

Pros

All in one tool for clubs. Customizable templates and emails. Can store a lot of member information and links between families.

Cons

Once something is "done" it can be difficult to "undo" it if incorrect. Some limitations in standard settings.

Switched from

[Jonas Chorum](https://www.capterra.com/p/186608/Jonas-Chorum/)

Not sure. This was completed before I joined

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

SF

Stewart F.

CEO

Sports

### "Northstar Review - Royal South Yarra Lawn Tennis Club"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

Our experience with Northstar could not have been any more positive. Having used a number of different membership systems over the years Northstar is by far the best, primarily because of the extensive array of modules and capability and the seamlessness of the integration between the modules.

Pros

All modules within Northstar, including the mobile APP, are fully integrated and talk to each other seamlessly. If the team find something they would like to do invariably, we find that Northstar can do it and on the rare occasion the system can't, they will find a way to do it or develop it.

Cons

Whilst the up-front cost can be a deterrent, when you look at the ROI of having an extensive fully integrated system that just works seamlessly with very few issues and responsive support, it becomes an easily justifiable decision for boards.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

BP

Bill P.

General Manager

Sports

### "Raising the Standard of Club Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

The system’s flexibility and scalability have supported our club’s growth, while its intuitive design has made it easy for staff and members alike to adopt. The real-time data insights and reporting tools have significantly improved our decision-making processes, helping us deliver a more personalized and efficient experience to our members.

Pros

The Northstar system has proven to be an invaluable asset in streamlining our operations and enhancing member engagement. Its integrated platform allows us to manage everything from tee time bookings and member communications to financial reporting and event coordination—all within a single, user-friendly interface. Northstar’s support team has also been exceptional, providing timely assistance and proactive updates that ensure we are always getting the most out of the system.

Cons

If I had to say one thing, it's the minor American terminology within the system which requires staff to adapt in an Australian environment.

Switched from

[SwiftPOS](https://www.capterra.com/p/228837/SwiftPOS/)

[MPower](https://www.capterra.com/p/10029159/MPower/)

[Intuit Mailchimp Email Marketing](https://www.capterra.com/p/10059087/Intuit-Mailchimp-Email-Marketing/)

One system that integrates all platforms for our business.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

MB

Matt B.

Golf Manager

Sports

### "Simple, User-Friendly Club Management Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 29, 2026

Overall, my experience with Northstar has been positive, \[sensitive content hidden\] have been fantastic support for us. The software is straightforward to use, easy to navigate and provides a useful platform for managing club operations. The main area for improvement would be the training and onboarding, which could be more comprehensive and practical to help users get the most out of the system.

Pros

What I liked most about Northstar was its simplicity and ease of use. The system is straightforward to navigate, with information accessible quickly and without unnecessary complexity. It provides a centralised platform for managing key club operations and makes it easy for staff to access and manage the information they need.

Cons

The training and onboarding could be improved. While the software itself is relatively straightforward to use, the initial training provided could be more comprehensive and practical, particularly around the more advanced features and day-to-day functionality.

Switched from

[MSL Solutions POS](https://www.capterra.com/p/186565/MPower-POS/)

To provide better data, reporting & more functionality

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Cassie T.

Chief Financial Officer

Hospitality

### "NS is club software that innovates and delivers."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 29, 2026

During my eight years of interacting with the team at Northstar, I have found them to be responsive and thoughtful in their software delivery and appreciate their support and partnership with HFTP and CMAA in sponsoring continued education in our industry.

Pros

Northstar Club Management software is dedicated to continuing to improve their product and offering a comprehensive tool to manage our Club's member interface and back office.

Cons

The financial reporting module in NS continues to be clunky and difficult to use. Additionally, reaching out about upgrades when available would be helpful.

Switched from

[ClubSoft](https://www.capterra.com/p/10038987/ClubSoft/)

The previous product was not comprehensive and was no longer offering support.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

PM

Paola M.

Project Manager - System Administrator

Real Estate

### "A great upgrade, with many improvements to be made "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 20, 2026

It's been a huge upgrade from where we were two years ago; however, we have projects pending, and the way we do accounting because we are in a different country has been a challenge.

Pros

the many functionalities for operation, and of course, the robust accounts receivable module. The customer support team is always available.

Cons

it's not multicurrency, we did not have a full-on trainning, the feeling that only a few could understand it

Switched from

[Jonas Club Management](https://www.capterra.com/p/124932/Jonas-Club-Management/)

It was not user friendly, the key members of the implemantation were no longer at the company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CA

Carolina A.

Controller

Hospitality

### "Great software, Great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2026

Great software, great support, good interaction with other software like Beanworks when exporting or importing data

Pros

Easy to use, Great and fast customer support. Allows controls across the organization, great module distribution

Cons

Having an easy and more friendly access to manuals, but it is solved when we request support, the response is almost immediately

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Andrea M.

Director of HOA Operations

Hospitality

### "One Stop HOA/Club Management Place"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 29, 2026

We are happy with NorthStar, the Nexus update was well worth the wait. We are barely scratching the surface with the features and modules we use.

Pros

Northstar offers a one-stop place for all membership management options. The ease of members being able to make reservations for dining, events and pay bills on our member websites was a strong selling point.

Cons

The ease and configuration of setting up new functions is difficult. Support is responsive but lacking in any real information, this can vary on situations. Sometimes fixes and assistance is rapid, other times it can takes weeks to address.

Alternatives considered

[Jonas Club Management](https://www.capterra.com/p/124932/Jonas-Club-Management/)

Reasons for choosing Northstar Club Management Software

The ability for have everything in one place.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Courtney H.

Controller

Hospitality

### "Exceptional Support Makes a Great System Even Better"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2026

I love it! There are very few operational challenges our team brings to me that I can't find a way for Northstar to support. Over the past few years, we have expanded how we use the platform throughout the club. I couldn't be happier with the results.

Pros

Customer service is exceptional. Our dedicated support team is always available to answer questions, and they regularly meet with us to develop creative solutions tailored to our club's operational needs. Northstar is an extremely robust system that can accommodate virtually everything our club requires.

Cons

The downside of such a robust system is its complexity. Occasionally, a small configuration issue within the many back-office setup options can cause a specific feature or function to stop working. While these issues are typically resolvable, they can take some time to identify and troubleshoot.

Switched from

[Clubessential](https://www.capterra.com/p/151992/Clubessential/)

We had Northstar for POS/Accounting and CE for website, we were missing on most of the functionality either system could offer so we switched our website.

Alternatives considered

[Clubessential](https://www.capterra.com/p/151992/Clubessential/)

Reasons for choosing Northstar Club Management Software

The decision had to be between changing POS or changing the website. Besides the heavier workload of a full data migration, Northstar was just clearly the best choice; I liked the back-office features, reporting and accounting system Northstar had to offer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Marc D.

Controller

Hospitality

### "Northstar is the best!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2026

Great customer service, great support and consistently upgrading the system. All employees at Northstar treat you like family.

Pros

I have used 2 Club Management Software products and Northstar is definitely the best. The software is easy to use and provides a vast amount of data. We seldom have issues with use between our departments. When a question arises Northstar Customer Support is probably the best I have ever dealt with. They are knowledgeable and always solve the issue. Northstar also has conferences throughout the year and keep their customers updates with the new versions or various ways to do things with the software. I find Northstar's company culture is customer driven and we are truly their partners. I recommend highly recommend Northstar.

Cons

I do not have any cons with the product. It performs well and seldom any issues. If any issues arise, quickly solved by support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/87109/Northstar-Club-Management/reviews/)

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Popular comparisons

[Clubessential vs Northstar Club Management Software](https://www.capterra.com/compare/87109-151992/Northstar-Club-Management-vs-Clubessential)