# Northstar Club Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Northstar Club Management Software - reviews, pricing plans, popular comparisons to other Club Management products and more. Source: https://www.capterra.com/p/87109/Northstar-Club-Management --- # Northstar Club Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Northstar Club Management Software ## What is Northstar Club Management Software? Club Management Software solution designed to help organizations gain operational efficiencies and insights and provide superior member experiences. The purpose-built, integrated platform offers technology solutions across various functions, including membership, reservations, accounting, food and beverage, retail, golf, spa, POA, marina, security, and hotel to automate operations and empower staff to enhance services. Northstar Nexus – an innovation in club management software brings together the key components of back office, Employee App, Member Website & Member App while helping the clubs to elevate the member experience. Office helps to uncover the insights that can advance club operations. Employee App allows team members to access the entire club roster right from their smartphones. With Nexus, The Member Website advances in its ability to help build stronger connections with your members. Member App puts the entire club at the fingertips of the members. ## What is Northstar Club Management Software used for? [Club Management](https://www.capterra.com/club-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Golf Course](https://www.capterra.com/golf-course-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Northstar Club Management Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.globalnorthstar.com&name=Northstar Club Management Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Northstar Club Management Software 3.9 (19) VS. [4.6 (373)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (19) Ease Of Use 4.3 (373) Value For Money 3.8 (15) Value For Money 4.5 (319) Customer Service 3.9 (18) Customer Service 4.7 (337) ## Northstar Club Management Software alternatives [4.1 (77)](https://www.capterra.com/p/130770/Club-Automation/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (48)](https://www.capterra.com/p/10012768/StatStak/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (329)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/143341/Hapana/reviews/) Starting price $285.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/87109/Northstar-Club-Management/alternatives/) ## FAQs about Northstar Club Management Software Overview ### Which roles and teams benefit most from Northstar Club Management Software? Northstar Club Management Software is most used by club finance leaders, general managers, member services teams, and communications or marketing staff. Finance and IT administrators rely on it for accounting, reporting, and system oversight, while operations and member-facing teams use it to manage club services, member engagement, communications, and day-to-day administrative workflows. Answer based on 14 reviews Overview ### What company size and specific industries is Northstar Club Management Software built for? Northstar Club Management Software is designed for clubs, hospitality businesses, and membership-based organizations, including social clubs, country clubs, golf clubs, yacht clubs, marinas, restaurants, retail resorts, spas, property owner associations, community associations, and hotels. The vendor description does not specify a particular company size, so it appears suited to organizations in these sectors. Features and Usability ### What are the key features of Northstar Club Management Software? Northstar Club Management Software offers membership management, member portals, billing and invoicing, recurring subscription billing, and payment processing. It also includes class scheduling, event management, reservations management, facility scheduling, attendance tracking, CRM, reporting and statistics, and mobile access for club operations. Getting Started and Support ### What training and onboarding options does Northstar Club Management Software offer? Northstar Club Management Software provides in person training, webinars, and documentation to help teams get started. In person training supports guided setup and instruction, webinars offer live online learning sessions, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Northstar Club Management Software offer? Northstar Club Management Software provides Email/Help Desk, Knowledge Base, 24/7 Live Rep, and Chat support. Without reviewer feedback, support quality cannot be assessed here, so the available channels are the only reliable details for users seeking assistance with setup, troubleshooting, or account questions. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Point of Sale (POS) 4.1 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Billing & Invoicing 4.2 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Membership Management 4.7 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Payment Processing 4.3 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Member Database 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Online Booking 4.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Northstar Club Management Software 94 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Track the status of assets and whether they're checked in or out Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Process of dividing customers into groups based on common characteristics Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes League/Team Management Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Provides intelligence to make the right inventory purchasing decisions. Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Active reporting of data and metrics Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Allocate and manage resources, such as employees, equipment, facilities, and other assets Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Gauge satisfaction and receive information for improvement and success Organizing a group of people to accomplish a task Ability to manage and book course tee times online, tee time intervals, and tee sheet templates/changes Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 3.7 (19) 3.7 Based on 19 reviews ## Pricing Value for money 3.8 (15) ### Starting price Free trial not available Value for money 3.8 (15) 3.8 Based on 15 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (18) 3.9 Based on 18 reviews ## User reviews Overall rating 3.9 Based on 19 reviews Filter by rating 5(8) 4(6) 3(2) 2(2) 1(1) Mentioned topic Sorted by most recent CA Carolina A. Controller Hospitality ### "Great software, Great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Great software, great support, good interaction with other software like Beanworks when exporting or importing data Pros Easy to use, Great and fast customer support. Allows controls across the organization, great module distribution Cons Having an easy and more friendly access to manuals, but it is solved when we request support, the response is almost immediately Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Andrea M. Director of HOA Operations Hospitality ### "One Stop HOA/Club Management Place" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 29, 2026 We are happy with NorthStar, the Nexus update was well worth the wait. We are barely scratching the surface with the features and modules we use. Pros Northstar offers a one-stop place for all membership management options. The ease of members being able to make reservations for dining, events and pay bills on our member websites was a strong selling point. Cons The ease and configuration of setting up new functions is difficult. Support is responsive but lacking in any real information, this can vary on situations. Sometimes fixes and assistance is rapid, other times it can takes weeks to address. Alternatives considered [Jonas Club Management](https://www.capterra.com/p/124932/Jonas-Club-Management/) Reasons for choosing Northstar Club Management Software The ability for have everything in one place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Courtney H. Controller Hospitality ### "Exceptional Support Makes a Great System Even Better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2026 I love it! There are very few operational challenges our team brings to me that I can't find a way for Northstar to support. Over the past few years, we have expanded how we use the platform throughout the club. I couldn't be happier with the results. Pros Customer service is exceptional. Our dedicated support team is always available to answer questions, and they regularly meet with us to develop creative solutions tailored to our club's operational needs. Northstar is an extremely robust system that can accommodate virtually everything our club requires. Cons The downside of such a robust system is its complexity. Occasionally, a small configuration issue within the many back-office setup options can cause a specific feature or function to stop working. While these issues are typically resolvable, they can take some time to identify and troubleshoot. Switched from [Clubessential](https://www.capterra.com/p/151992/Clubessential/) We had Northstar for POS/Accounting and CE for website, we were missing on most of the functionality either system could offer so we switched our website. Alternatives considered [Clubessential](https://www.capterra.com/p/151992/Clubessential/) Reasons for choosing Northstar Club Management Software The decision had to be between changing POS or changing the website. Besides the heavier workload of a full data migration, Northstar was just clearly the best choice; I liked the back-office features, reporting and accounting system Northstar had to offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Merriden D. Food and Beverage Manager Recreational Facilities and Services ### "SCGCC Northstar Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 24, 2026 Overall, our experience with Northstar has been extremely positive. While the implementation phase presented some challenges, the benefits of the software have far outweighed them. It has improved efficiency, streamlined workflows, and provided excellent visibility through detailed reporting. The flexibility of the system, particularly within the POS and Banquets & Events modules, has allowed us to tailor it to our club's needs. We continue to see value in the platform and would recommend it to other clubs looking for a comprehensive management solution. Pros Northstar has significantly streamlined our operations across multiple departments. The POS is intuitive and user-friendly, making it easy for staff to learn and use efficiently. One of the standout features is the live reporting, which provides detailed, real-time data that allows us to monitor performance and make informed decisions quickly. The ability to customise the POS and push live updates without disruption is another major advantage. The Banquets & Events module has been a game changer for our club, particularly the automation of booking processes, function management, and detailed reporting, which has greatly improved efficiency and reduced manual administration. Cons The biggest challenge was the implementation process. The installation could have been better managed, with more hands-on support during the transition. Changes and enhancement requests can also take longer than expected to be actioned. As an Australian club, adapting to some of the American terminology throughout the system took some time, although this has become much less of an issue as our team has grown accustomed to it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Andy F. CEO Consumer Services ### "Chief Executive Officer" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 8, 2026 Excellent, we receive timely and attentive service, and are gratefull for that. We want to continue to grow with Northstar and reguarly support other clubs and their development. I would be nice to think some training free of charge could be reciprocated Pros My Team are all on the same page, instead of working across 24 diferent software. I no longer have to wait for a staff member to get reporting questions answer nor deliver service to a member. Cons The website and communications modules are not as user friedly as we would like. The private and public duplication is very ordinary and is costing us more time than I care to imangine. Switched from [iVvy Venue Management](https://www.capterra.com/p/141909/IVvy/) to unify my team, from disparate systems Alternatives considered [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reasons for choosing Northstar Club Management Software gate house was a big factor in the selction process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jennie V. General Manager Recreational Facilities and Services ### "RAVES for Northstar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2026 Pros The entire software support team are stupendous and go above and beyond to fix issues, are always polite/professional and make suggestions/apply fixes. \[sensitive content hidden\] provided the selling demos that caught our eyes, \[sensitive content hidden\] training gave us tools to fine tune and \[sensitive content hidden\] spent significant time fine tuning all of the needed setups on our 5 new modules. The Northstar team was exceptional. The Northstar software runs our club from food and beverage orders, to tee and court reservations, front desk pool registration, APPs for member access, payments on line, to g/l reports; paying bills, you name it.... our club's day to day needs are fulfilled by your team for over 20 years now. THANK YOU for all you do everyday to keep our club humming along.. We couldn't do it without all of you! Jennie at Wyantenuck CC Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LO Liz O. Member Services Director Hospitality ### "Review for North Star Training" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2023 The training sessions with \[sensitive content hidden\] have been extremely helpful. He is courteous, patient and very knowledgeable of the software. It is nice to know that he will be there for me if I have any questions. Pros Still getting familiar with the software. Cons Still learning. Alot of restrictions for making reservations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Andy J. Director of Marketing and Information Systems Recreational Facilities and Services ### "Full-Featured, Integrated Community Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 2, 2023 Northstar is delivering on the promise of having everything we need on one platform. Our biggest frustration before Northstar was that our POA/accounting, golf, food & beverage, and recreation facility operations were all set up with different best-in-class systems. The Northstar approach pulls everything we need onto the same environment. It's not easy, but it's worth it. The process has not been as smooth as we would have liked, but we're pleased with how responsive the support team has been over time. And we know this is SAAS, so we aren't locked into the "2023" model — as improvements are made to the platform, we will reap the benefits along the way. Pros Pulling all our property and member data into one system for all the services we offer was the biggest challenge and is the biggest benefit of Northstar. Cons The implementation process is necessarily complex, and our prior setup was especially complicated. Garbage In, Garbage Out. We brought a lot of garbage to the table, and that led to challenges with the implementation team and out accounting team. Alternatives considered [Clubessential](https://www.capterra.com/p/151992/Clubessential/) Reasons for choosing Northstar Club Management Software We opted for what Northstar offered because of their broad feature set and their close relationship with / acquisition of Chelsea Reservations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CN Channing N. Communications Manager Hospitality ### "Website & Mobile App Transformation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2023 There are a million reasons why I would tell someone to use Northstar for developing/ designing a website and mobile app. The team went above and beyond with everything through the process. \[sensitive content hidden\] was the Project Coordinator, and he is outstanding. The communication is superb. Him and his team would always keep me updated throughout the process of the website build and design. We had several meetings to discuss design elements to make it customized to our country club, and \[sensitive content hidden\] would always make sure those elements were brought to the website. Once the website and mobile app launched, I was speechless. Everything that they had worked on was officially brought to life and it was an honor to work with \[sensitive content hidden\] and his team. If you are considering redoing your website, do it, because you will not be disappointed with the final product. Pros The communication is superb. The team would always keep me updated throughout the process of the website build and design. We had several meetings to discuss design elements to make it customized to our country club, and they would always make sure those elements were brought to the website. Everything is extremely organized; I could look to the schedule to know what is coming up or what I need to provide for the website. Everyone was so professional and personable, it made it an enjoyable project. They are also flexible and understanding. The training meetings were perfect. All of my questions were answered in a polite and informative way. Not to mention the meetings were recorded so it is nice to have everything as a reference. Cons I don't have any cons from this process. If I had an issue or needed help with something, they were there to help me find a solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Amy C. Director of Lifestyle & Communications Hospitality ### "Great software and Wonderful support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2023 The Northstar Support is helpful and thorough! Our Project Coordinator answered all of our questions and guided me through how to change and make updates to our Northstar website. Pros It is easy to use and to manage our large database. As a large HOA this is important to us. The customizable nature of the software has benefited. The support team has been helpful is working through our needs. Cons At this time, I can't think of any cons. With the size and uniqueness of our Community, we have found ways to utilize the software to find all our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/87109/Northstar-Club-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Clubessential vs Northstar Club Management Software](https://www.capterra.com/compare/87109-151992/Northstar-Club-Management-vs-Clubessential)