# Northstar Clubs & Associations Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Northstar Clubs & Associations Software - reviews, pricing plans, popular comparisons to other Club Management products and more. Source: https://www.capterra.com/p/87109/Northstar-Club-Management/alternatives --- # Northstar Clubs & Associations Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Northstar Clubs & Associations Software ## What is Northstar Clubs & Associations Software? Club Management Software solution designed to help organizations gain operational efficiencies and insights and provide superior member experiences. The purpose-built, integrated platform offers technology solutions across various functions, including membership, reservations, accounting, food and beverage, retail, golf, spa, POA, marina, security, and hotel to automate operations and empower staff to enhance services. Northstar Nexus – an innovation in club management software brings together the key components of back office, Employee App, Member Website & Member App while helping the clubs to elevate the member experience. Office helps to uncover the insights that can advance club operations. Employee App allows team members to access the entire club roster right from their smartphones. With Nexus, The Member Website advances in its ability to help build stronger connections with your members. Member App puts the entire club at the fingertips of the members. ## What is Northstar Clubs & Associations Software used for? [Club Management](https://www.capterra.com/club-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Golf Course](https://www.capterra.com/golf-course-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Northstar Clubs & Associations Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.globalnorthstar.com&name=Northstar Clubs & Associations Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Northstar Clubs & Associations Software 3.8 (13) VS. [4.8 (26)](https://www.capterra.com/p/186896/Club-Caddie/reviews/) Starting Price Contact vendor Starting Price $299 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (13) Ease Of Use 4.8 (175) Value For Money 3.6 (9) Value For Money 4.9 (168) Customer Service 3.8 (12) Customer Service 4.6 (173) ## Northstar Clubs & Associations Software alternatives [4.5 (166)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting price Contact vendor for pricing [4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month [4.6 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/) Starting price $3835.00 Per User, Per Month [4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/) Starting price $249.95 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Membership Management 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Billing & Invoicing 3.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Member Database 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Point of Sale (POS) 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Mobile Access 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Northstar Clubs & Associations Software 61 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Access software remotely via mobile devices Access the system via a mobile application Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software Active reporting of data and metrics Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Ability to manage and book course tee times online, tee time intervals, and tee sheet templates/changes Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 3.5 (13) 3.5 Based on 13 reviews ## Pricing Value for money 3.6 (9) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.6 (9) 3.6 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (12) 3.8 Based on 12 reviews ## User reviews Overall rating 3.8 Based on 13 reviews Filter by rating 5(6) 4(2) 3(2) 2(2) 1(1) Mentioned topic Sorted by most recent LO Liz O. Member Services Director Hospitality ### "Review for North Star Training" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2023 The training sessions with \[sensitive content hidden\] have been extremely helpful. He is courteous, patient and very knowledgeable of the software. It is nice to know that he will be there for me if I have any questions. Pros Still getting familiar with the software. Cons Still learning. Alot of restrictions for making reservations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Andy J. Director of Marketing and Information Systems Recreational Facilities and Services ### "Full-Featured, Integrated Community Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 2, 2023 Northstar is delivering on the promise of having everything we need on one platform. Our biggest frustration before Northstar was that our POA/accounting, golf, food & beverage, and recreation facility operations were all set up with different best-in-class systems. The Northstar approach pulls everything we need onto the same environment. It's not easy, but it's worth it. The process has not been as smooth as we would have liked, but we're pleased with how responsive the support team has been over time. And we know this is SAAS, so we aren't locked into the "2023" model — as improvements are made to the platform, we will reap the benefits along the way. Pros Pulling all our property and member data into one system for all the services we offer was the biggest challenge and is the biggest benefit of Northstar. Cons The implementation process is necessarily complex, and our prior setup was especially complicated. Garbage In, Garbage Out. We brought a lot of garbage to the table, and that led to challenges with the implementation team and out accounting team. Alternatives considered [Clubessential](https://www.capterra.com/p/151992/Clubessential/) Reasons for choosing Northstar Clubs & Associations Software We opted for what Northstar offered because of their broad feature set and their close relationship with / acquisition of Chelsea Reservations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CN Channing N. Communications Manager Hospitality ### "Website & Mobile App Transformation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2023 There are a million reasons why I would tell someone to use Northstar for developing/ designing a website and mobile app. The team went above and beyond with everything through the process. \[sensitive content hidden\] was the Project Coordinator, and he is outstanding. The communication is superb. Him and his team would always keep me updated throughout the process of the website build and design. We had several meetings to discuss design elements to make it customized to our country club, and \[sensitive content hidden\] would always make sure those elements were brought to the website. Once the website and mobile app launched, I was speechless. Everything that they had worked on was officially brought to life and it was an honor to work with \[sensitive content hidden\] and his team. If you are considering redoing your website, do it, because you will not be disappointed with the final product. Pros The communication is superb. The team would always keep me updated throughout the process of the website build and design. We had several meetings to discuss design elements to make it customized to our country club, and they would always make sure those elements were brought to the website. Everything is extremely organized; I could look to the schedule to know what is coming up or what I need to provide for the website. Everyone was so professional and personable, it made it an enjoyable project. They are also flexible and understanding. The training meetings were perfect. All of my questions were answered in a polite and informative way. Not to mention the meetings were recorded so it is nice to have everything as a reference. Cons I don't have any cons from this process. If I had an issue or needed help with something, they were there to help me find a solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Amy C. Director of Lifestyle & Communications Hospitality ### "Great software and Wonderful support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2023 The Northstar Support is helpful and thorough! Our Project Coordinator answered all of our questions and guided me through how to change and make updates to our Northstar website. Pros It is easy to use and to manage our large database. As a large HOA this is important to us. The customizable nature of the software has benefited. The support team has been helpful is working through our needs. Cons At this time, I can't think of any cons. With the size and uniqueness of our Community, we have found ways to utilize the software to find all our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB Will B. Assistant General Manager Hospitality ### "Club Now App Implementation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2023 We use NS in a very heavy fashion and cover many modules at our club. I'm newer to the club, however, as time goes on I'm discovering the "horsepower" NS has and am very impressed by what the platform does. I've used about 4 other club systems and this is by far the best platform I've used Pros This review is specific to the Club now app. With the buildout and implementation of the Club Now App, I worked directly with \[sensitive content hidden\] . He led the project from start to finish, provided all deliverables, timelines, requirements, etc., etc. in a very detailed manner and communicated extremely well to aid in the progression of the project. He is very good at what he does and made the entire process from start to finish incredibly easy for me and my team. Provided training for my team and I once we completed the build. Everything about the process was everything I could have asked for and more. Thank you \[sensitive content hidden\] ! Cons Scanning the member card for each individual at pool check-in seems like a feature that needs to be worked on. Think of the setting of a mother with three kids and holding a few bags. the feature of being able to scan the member card one by one seems to be something that might pose a challenge for us at check-in. would be great if a member card can be scanned, then a pop-up on the employee's screen allows the employee to select all members/dependents that are present, along with adding guests/charging guest fees all in one transaction. we have a very busy pool, so this might be something worth exploring. it's minute and a small detail, from but an operational perspective it would be extremely helpful Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Christopher B. Controller Recreational Facilities and Services ### "No documentation" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 26, 2023 Inherited this situation eight years ago. Not working for me. They basically had to be brow beaten in to making the bank reconciliation functionality work, to the degree that it now does, we have been waiting for at least six weeks to get the POS terminals to communicate with our credit card machines (still not resolved). I have yet to attempt setting up their ACH drafting function to draft member payments, so those continue to be done manually using our bank's website. Not good. Pros This software runs as an app accessed through a browser. There is no local client to load, and the app is available offsite without needing a terminal server and running RDP or running in a Citrix environment. Cons The single biggest problem is that there is no readily available documentation. The latest user manuals are dated in 2008. They do provide a list of the most recent changes since the previous release, but what about the fourteen releases in between the previous release and 2008? Also, the support site has a very limited knowledge base. The intricate details of setting up their POS modules are no where to be found. Also, when you call in for support, the VOIP phone call quality is between just acceptable and very poor. Keep in mind that you are calling Pakistan in the middle of the night during typical US business hours on the East coast. I could probably live with it if there was proper documentation, but that is a bridge too far. Reasons for choosing Northstar Clubs & Associations Software I didn't. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NL Neil L. Treasurer Leisure, Travel & Tourism ### "Expensive" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 October 19, 2022 Pros A one-stop-shop for most of the club's management needs. Implementation was poor however, and only POS, member database and Accounting was working. Cons It covers all areas of club management, which makes it difficult to replace. Also gives NorthStar a lot of negotiating power over us.Your review states 20,000USD/year as a "one-off" price, however there is also an ongoing annual 21,000USD "service fee". That makes it poor value. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RN Ruslan N. web developer Non-Profit Organization Management ### "Stay Away from NS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 4, 2020 Pros Nothing! Cons Not user friendly, very complicated and cumbersome. The software is very buggy that always generates bad reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexander G. Chief Financial Officer and Controller Hospitality ### "Report Writer is worthless" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 October 17, 2018 Pros Reliable in the features that existed for a long time. Cons It is so poorly designed that God forbid you need to regroup an account from one line to another. You will spend day fixing the report. After 5 years asking about updating and fixing FRD, it is still as bad as it was. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Judy B. Director of Finance Hospitality ### "After 14 years of using Northstar, I'm still impressed with their software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2017 The ability to provide my GM, Finance Committee and Board with accurate and timely data. Pros Ease of use. Seamless integration throughout modules. They listen to the needs of their clients. Their continued dedication to improving and growing their product. Their training team is extremely knowledgeable. Support is always available. Cons The report writing capability has improved quite a bit over the years, but I would like to see it continue to grow. 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