August Systems

Visit Wizard

4 / 5 4 reviews

Who Uses This Software?

Home Care, Home Health and Hospice Agencies of all sizes, from startups to large multi-location/regional agencies.


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $149.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • August Systems
  • www.august-systems.com
  • Founded 1995
  • United States

About Visit Wizard

The Visit Wizard software supports Private Duty, Home Health and Hospice agencies. Start with scheduling software module and add features such as Medicare or Medicaid billing, Clinical Charting, EVV/Telephony, Caregiver Portal, Texting and Payroll Data Capture as you need them.


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Visit Wizard Features

  • Billing & Invoicing
  • Charting
  • Electronic Signature
  • Employee Tracking
  • Medication Database
  • Patient Intake
  • Scheduling
  • Time / Task Reporting

Visit Wizard Reviews

Working Owner, Registered Nurse who oversees all aspects of care

Jul 21, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We can run our office without scheduling hiccups, no overbooked clients or shifts being missed. With ClockWork real time I know where my employees are during the day. I don't like unhappy clients! I like how it collects and keeps all my data safely billed and easily accessed when the auditors show up.

Cons: I don't really know what to say here. Sometimes I get annoyed if the system wants to override me because it says I'm trying to double book or schedule someone unavailable. I don't like it when my software is out smarting me.

Overall: Software was in place when I purchased the company. I've been to industry conferences and had demo's on competing scheduling software. I believe the ease of the Visit Wizard and accurate and efficient billing system is the best choice.

Recommendations to other buyers: Check it out for yourself. I pick and choose what modules I need and don't have to pay for services I wouldn't use.

Wizard Rating

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Number one is the support. I am an older user and the ease of use is good for me. At first like any new software it is confusing but with training is is easy to use. The support team is readily available to help at any time.

Cons: It is not internet based.

Overall: August System has great support. They listen and make recommended changes. They go beyond to treat their customers very well. The President is always there to help, when I feel I need to reach out directly to him he is available and more than wonderful to work with.

Recommendations to other buyers: Just can't say enough about the support. Would love to see it be internet based. They keep working on improvements and make changes frequently. They are super easy to work with and that holds great value in its self. We tried to switch to larger Software company twice and each time was a disaster because we couldn't get anyone to work directly with us, each time we gladly returned to Wizard.

Vendor Response

by August Systems on September 28, 2016

Thank you for the great review of Visit Wizard, Kathy. We appreciate our long time clients like you and the feedback you provide. This valuable input helps us keep improving Visit Wizard and our service to you.

15 Year Wizard User

Jul 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to learn and navigate! Everything is simple to find. The reports have excellent information!

Cons: Wizard does not have the ability to export data into Excel, which cause more manual data entry. I would like to see that improve!

Overall: Wizard is very easy to learn and navigate within! Customer support (Lynn) has always been very helpful. Excellent support!

Recommendations to other buyers: I have had many compliments from our State Auditors on how quickly I can provide detailed reports for them. This is all thank to Wizard. With any software, always give it a couple months to fully get the functionality of the software!

First EHR a success!!

Jul 20, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Customer Service is great! The System is easy to use. It "flows" and makes sense for clinicians and billers.

Cons: I don't necessarily like the way visit notes look when we have to print them out. It is difficult to pick out what is the actual nurses documentation.

Overall: Working with August Systems has been a great experience! I appreciate calling August Systems knowing that I am going to talk to a person who can help me. They are not going to create an "incident number" and call me back. I have had the same contact person since we transitioned 3 years ago!!

Recommendations to other buyers: I remember being frustrated when we initially began the transition to the Visit Wizard because I had to create the entire system from a "blank" slate. It was very time consuming! However, now I am thankful for that time! I learned so much about our Agency and about the Industry. After getting the system "built" the way I want it, the daily charting and billing is so simple and smooth! Plus, I know the system well enough that I can make changes myself to templates when we want to "tweak" how something is done.