Best For

For companies want to centralize contract storage, strengthen compliance, and automate and accelerate the entire contract lifecycle.

Product Details

Ariba Contract Management solutions are designed to help you overcome these challenges by providing full visibility into contracts, enhancing compliance and reporting, and streamlining the contracting and administration processes. With support for all agreement types, online authoring and negotiation features, and automated performance tracking, alerts, and reporting capabilities, Ariba Contracts helps maximize the value of contractual agreements and improve compliance.

Contact Details

SAP Ariba

http://www.ariba.com

Founded in 1996

Located in United States

Starting Price

  • Not provided by vendor
  • Contact Ariba for pricing details.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Ariba Contract Management Features

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Ariba Contract Management Reviews

Overall
4/5
Ease of Use
3.5/5
Customer Service
4/5

Showing Most Helpful

Showing 25 of 25 reviews

Showing Most Helpful

Showing 25 of 25 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Rashmi K.
ariba consultant
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
October 14, 2016

“Ariba contract management makes life easy by authoring a contract without efforts”

OverallContract management gives clause library functionality which is very useful for saving all types of standard clauses. This can be dragged easily while authoring new contract. Also easily identify the changes made by other party, as it is integrated with MS word. Easy to track changes and saving your all types of contract at one place by defining folder structure. Best ERP to use.
ProsClause library and contract management functionalities.
ConsNothing
Recommendations to other buyersAlways best if you integrate with existing ERP to automate your procurement process.
Source: Capterra
October 14, 2016
Colin W.
Director of Operations
Hospital & Health Care, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 9, 2018

“Great product and service for any company in procurement”

OverallAwesome product for any company that works in procurement and keeps track of contracts and payment processes.
ProsAllows our customers to keep track of all contracts with associated vendors and staffing firms. User friendly.
ConsVery detailed user interface. Occasionally I will lose track of my progress and have to start over from the beginning.
Reviewer Source 
Source: Capterra
April 9, 2018
Satyendra V.
Team Leader
Outsourcing/Offshoring, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 13, 2017

“Ariba is a very good CLMS. It reduces time and effort. Its a user friendly system. ”

OverallAriba Contract Management system gives an easy and smooth platform to route contract for drafting, negotiation, review, approval, signature and archiving. It helps in saving time and effort. Review and approvals are very easy as approvers can provide their approval through emails.
Pros1) Ariba reduces time and effort and the best part is that the approvers can provide approval through the email and they don't need to go in the system to do it. 2) Reporting and monitoring is very easy in Ariba. You can take out customize your report. Contract Facilitator can setup automatic notification 3) Contracting steps are very easy and the system is user friendly
ConsAt times the searching functionality is slow and it keeps loading the pages for some time. However overall its good.
Reviewer Source 
Source: Capterra
September 13, 2017
Verified Reviewer
Food & Beverages, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
2/5
Customer Service
2/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 27, 2018

“It is a great tool for contract management, not so user friendly though”

OverallIt is a very comprehensive and useful tool for controlling the requests of contracts by business users (Directors control), it allows for the distribution of the contract drafting workload among the legal department, it also allows to draft, negotiated, execute and backup agreements, following a process that involves the user, the other party and the lawyer. I highly recommend it.
ProsIt is very customizable, allowing us to determine the fields we need filled out for every contract request, the process and point persons for approving every request and the contract drafting workflow process tailored to our needs. After customizing it, it is a very complete and useful work tool for requesting an drafting contracts.
ConsIt is not very user friendly. As a lawyer, it is the tool I use on a daily basis for the drafting and execution of contracts, but the business areas that request the contracts (which use it only for requesting the contracts they need) have a very hard time learning their way around the tool.
Reviewer Source 
Source: Capterra
November 27, 2018
Verified Reviewer
Insurance, 10,001+ employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
1/5
Customer Service
2/5
Features
5/5
Value for Money
2/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
November 5, 2018

“Great for Reporting / Bad for Usability”

ProsIt has a ton of auditing and reporting features but pretty unintuitive to use. I wouldn't recommend this again
ConsI think it needs to be more intuitive and take a page out of design from mobile web pages or apps. A lot of the options are hidden and take too many clicks to get to.
Reviewer Source 
Source: Capterra
November 5, 2018
Verified Reviewer
Information Technology and Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
February 18, 2019

“Not a complete solution fot contract management. Is not a full lifecycle management system”

Overall when you need it for a company, with many employees and complex operations it becomes incomplete and a headache
ProsHas a good idea, some good stuff and even some good gadgets, but when you need it for a company, with many employees and complex operations it becomes incomplete and a headache
ConsWhen you need it for a company, with many employees and complex operations it becomes incomplete and a headache. I think it needs to be more intuitive and easy to use. A lot of the options are hidden and take too many clicks to get to.
Reviewer Source 
Source: Capterra
February 18, 2019
Verified Reviewer
Retail, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
February 4, 2019

“great middleman for suppliers and clients”

ProsYou can receive POs and submit bills automatically
ConsThere is a bit of a learning curve when launching. However the on boarding team is great
Reviewer Source 
Source: Capterra
February 4, 2019
Avatar Image
Amit M.
Senior Executive
Legal Services, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 19, 2017

“The easiest and most robust system I have used.”

ProsAriba is great in the sense that it combines so many features in the same spot - purchasing, vendor maintenance needs, accounts payable, travel and time sheets. Quick links are super convenient and it keeps great history of everything you did. Search function is very detailed as well.
ConsAriba is slow at times and it logs you out in the middle of something. And even though it saves what you were doing, it's annoying that you have to log in again.
Reviewer Source 
Source: Capterra
December 19, 2017
Prabhjyot S.
Team Leader
Law Practice, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
June 9, 2017

“It is been a delightfully working with Ariba application because of it's functionality. ”

OverallIt is a one stop shop for all contracting tool. It is a complete CLM's tools. It's reduced the lot of work for contracting.
ProsI would like to mention that the kind of application Ariba is very easy to use and understand and provide us the option to draft, negotiate, approve and sign within the system. It is a SAP based system which is allow us to have multiple functions within the system. This System is a complete CLM's tool.
ConsThe only feature which needs to be improve is their searching and it's report functionality.
Source: Capterra
June 9, 2017
Baratharun R.
Lead Buyer
Automotive, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 4, 2018

“Best P2P Software”

ProsI like how the entire spend and integration between various departments have been consolidated in to a single software.
ConsTakes time to get into the habit of using it. Considering the high features, it is not easy to master in a short time.
Reviewer Source 
Source: Capterra
December 4, 2018
Verified Reviewer
Management Consulting, 1-10 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
May 14, 2019

“It works”

OverallOur experience is over and over when purchasing goes for bid and has never been an easy experience.
ProsOur team is challenged to find what we like most. We use the system when responding to proposals, contracts, bids, etc.
Cons'Clunky' - feels antiquated, our team says it feels like a greenscreen.
Reviewer Source 
Source: Capterra
May 14, 2019
Verified Reviewer
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 11, 2018

“Its a universally used platform but have to undergo a lot of pain before becoming expert”

OverallIt has helped me to grow in my job which involves a lot of contract management. It helps me search for old contract info and dig up information which otherwise isnt very easily available.
ProsI really like the way it has been designed to handle all contract documents and managing the different stages of the negotiations and contract approval process.
ConsSearching something in Ariba is really difficult and painful. It is difficult to learn as to how to navigate through all its features to accomplish what you want to do. Its not very apparent.
Reviewer Source 
Source: Capterra
January 11, 2018
Abhinav G.
Commodity Manager
Electrical/Electronic Manufacturing, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 21, 2018

“Has everything but you might need to be an expert to use it”

OverallMy overall experience has been good as once you learn to use it you get used to it and its very useful.
ProsI liked the ability to execute all tasks related with the contract in the very same project workspacem
ConsAriba is very difficult to use and you need very specific job aids to be able to navigate through it
Reviewer Source 
Source: Capterra
August 21, 2018
Nicole G.
Project Engineer
Electrical/Electronic Manufacturing, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
March 13, 2019

“Strong but cumbersome ”

OverallCustomer service is wonderful but the platform is a little basic in terms of customer interface.
ProsExcellent reporting capabilities; I like. How easy it is to pull invoice reports
ConsIt's a little cumbersome as in its not very intuitive and you need to be trained.
Reviewer Source 
Source: Capterra
March 13, 2019
Verified Reviewer
Hospital & Health Care, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
January 16, 2019

“Ariba”

OverallI am required to invoice a client using the Ariba system. Overall it is transparent and allows greater traceability for the client.
ProsI am able to track invoices I submit in one convenient place.
ConsThe user interface was not very intuitive.
Reviewer Source 
Source: Capterra
January 16, 2019
Sonya H.
Accts. Rec Manager
Unspecified
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
1/5
Features
2/5
Value for Money
2/5
Reviewer Source 
Source: Capterra
June 21, 2018

“Just don't like”

ProsI can not say I like anything about this software including customer service, no one even speaks our language
ConsEVERYTHING - Customer service is Terrible and they send about 3- 5 emails a day that is unnecessary.
Reviewer Source 
Source: Capterra
June 21, 2018
Tim O.
Contract Coordinator
Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 10, 2018

“Ariba Review”

ProsOK for contract management, not great. Seems a bit clunky and perhaps better designed for procurement activities.
ConsThe document importing process can be rough. Sometimes system is slow to respond. Good, not great.
Reviewer Source 
Source: Capterra
April 10, 2018
Avatar Image
Jose Miguel F.
Engineer
Oil & Energy, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 5, 2019

“Contracts are in control!”

ProsThis tool allows you to manage your contracts in process an contracts request, approvals and workflow is very fluent and easy to follow.
ConsCould be more intuitive for beginners and non regular users.
Reviewer Source 
Source: Capterra
March 5, 2019
Ashmeet K.
Manager
Consumer Services, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 17, 2017

“It's a one great solution for contracts life cycle management. ”

OverallIt helps us to create contracts with end to end process. Also simplify the process and helps to manage contracts easily.
ProsIt's cloud based system and end to end solution for contracts. Drafting and negotiation is never easy without using this software. Automated signatures makes it more easy to sign the contracts electronically. Linking SOW & Amendment with MSA is easy and assigning the contracts in bulk to facilitator is also very easy.
Reviewer Source 
Source: Capterra
December 17, 2017
Verified Reviewer
Cosmetics, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 26, 2019

“An Absolute Must for Contract Management”

OverallOverall, great for contract management provided you are willing to spend the time needed to maintain the relevant master data.
ProsThis platform allowed for an SAP integrated system that facilitated contract management.
ConsWhile the integration with SAP was a great convenience, there were lots of master data elements that had to be actively maintained.
Reviewer Source 
Source: Capterra
July 26, 2019
Tim O.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Source: Capterra
February 1, 2017

“Ariba Review”

OverallNot a fan of this program as a straight Contract Management system. Felt clunky and awkward at times. Has decent reporting functionality and good for coding metadata, but I would opt for another system given the choice.
Source: Capterra
February 1, 2017
Verified Reviewer
Construction, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 12, 2018

“Sofware is versatile based on your needs as a supplier or buyer”

ProsAs a supplier of professional services, Ariba Contract Management helps keeps our bidding organized and we use it to track orders, invoices and payments on jobs. It is also easy to use from a supplier perspective in that you can generate supplier registration questionnaires electronically, instead of having suppliers submit responses to questionnaires, RFPs, or statements of qualifications via paper.
ConsIf you want to retain or access your documents through the software, you need to pay an extra fee to do so. If you don't pay the fee, then after 18 months your documents are automatically deleted.
Reviewer Source 
Source: Capterra
October 12, 2018
THERISE J.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
3/5
Customer Service
2/5
Features
4/5
Value for Money
4/5
Source: Capterra
April 5, 2017

“ABRIA CONTRACT MANAGMENT”

OverallEASE TO USE- MULTIPLE QUOTE, AND AUTO CALCULATION. SAVES HISTORY INCLUDING PRICING, SPECIFICATION. ABLE TO ATTACHED DRAWING
Source: Capterra
April 5, 2017
Winston C.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Source: Capterra
April 3, 2017

“Aruba...i mean Aruba!”

OverallGood software. A few things found be done to improve overall flow but the basics is there if you have the tool in place.
Source: Capterra
April 3, 2017
Verified Reviewer
Government Relations, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 4, 2019

“Orders & Invoices”

ProsAs a supplier, and therefore not the purchaser of this product, there are still many customizable features that make creating invoices very easy. You are able to make account changes without an administrator, ie. name/emails etc.
ConsThe print feature for invoices is too long, would like it to fit on one page.
Reviewer Source 
Source: Capterra
April 4, 2019