# SAP Ariba Contracts Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SAP Ariba Contracts the right Contract Management solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/87450/Ariba-Contract-Management/reviews --- SAP Ariba Contracts 3.9 (31) [View alternatives](https://www.capterra.com/p/87450/Ariba-Contract-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 15th, 2026 # Reviews of SAP Ariba Contracts Ease of use 3.5 Customer Service 3.6 ## Pros and Cons in Reviews An Afzal n Senior process associate Logistics and Supply Chain, 10,001+ employeesUsed the software for: More than 2 years. “Contracts management has made simplified using this software, it is user friendly and easy to navigate“ November 7, 2022 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amit M. Senior Executive Legal Services Used the software for: 6-12 months ### "The easiest and most robust system I have used." December 19, 2017 5.0 Pros Ariba is great in the sense that it combines so many features in the same spot - purchasing, vendor maintenance needs, accounts payable, travel and time sheets. Quick links are super convenient and it keeps great history of everything you did. Search function is very detailed as well. Cons Ariba is slow at times and it logs you out in the middle of something. And even though it saves what you were doing, it's annoying that you have to log in again. Review Source VR Verified Reviewer Legal Manager Food & Beverages Used the software for: Less than 6 months ### "It is a great tool for contract management, not so user friendly though" November 28, 2018 4.0 It is a very comprehensive and useful tool for controlling the requests of contracts by business users (Directors control), it allows for the distribution of the contract drafting workload among the legal department, it also allows to draft, negotiated, execute and backup agreements, following a process that involves the user, the other party and the lawyer. I highly recommend it. Pros It is very customizable, allowing us to determine the fields we need filled out for every contract request, the process and point persons for approving every request and the contract drafting workflow process tailored to our needs. After customizing it, it is a very complete and useful work tool for requesting an drafting contracts. Cons It is not very user friendly. As a lawyer, it is the tool I use on a daily basis for the drafting and execution of contracts, but the business areas that request the contracts (which use it only for requesting the contracts they need) have a very hard time learning their way around the tool. Review Source RS Roberto S. Procurement Accounting Used the software for: 2+ years ### "Just a repository" October 1, 2024 3.0 it is just a Repository it takes a lot of time to analyse information store there, SAP tech supprt is limited Pros easy to learn, easy interface, collaborative interface Cons a repository where every collaborator can add information and documents without a structure or workflow that could make searches or reporting easier in the future Review Source VR Verified Reviewer Billing Retail Used the software for: 2+ years ### "great middleman for suppliers and clients" February 4, 2019 4.0 Pros You can receive POs and submit bills automatically Cons There is a bit of a learning curve when launching. However the on boarding team is great Review Source CW Colin W. Director of Operations Hospital & Health Care Used the software for: 2+ years ### "Great product and service for any company in procurement" April 9, 2018 5.0 Awesome product for any company that works in procurement and keeps track of contracts and payment processes. Pros Allows our customers to keep track of all contracts with associated vendors and staffing firms. User friendly. Cons Very detailed user interface. Occasionally I will lose track of my progress and have to start over from the beginning. Review Source VR Verified Reviewer IT Governance Senior Specialist Insurance Used the software for: 2+ years ### "Great for Reporting / Bad for Usability" November 5, 2018 3.0 Pros It has a ton of auditing and reporting features but pretty unintuitive to use. I wouldn't recommend this again Cons I think it needs to be more intuitive and take a page out of design from mobile web pages or apps. A lot of the options are hidden and take too many clicks to get to. Review Source VR Verified Reviewer Presidente honorífico ANDI del Futuro Information Technology and Services Used the software for: 2+ years ### "Not a complete solution fot contract management. Is not a full lifecycle management system" February 18, 2019 3.0 when you need it for a company, with many employees and complex operations it becomes incomplete and a headache Pros Has a good idea, some good stuff and even some good gadgets, but when you need it for a company, with many employees and complex operations it becomes incomplete and a headache Cons When you need it for a company, with many employees and complex operations it becomes incomplete and a headache. I think it needs to be more intuitive and easy to use. A lot of the options are hidden and take too many clicks to get to. Review Source Baratharun R. Lead Buyer Automotive Used the software for: 6-12 months ### "Best P2P Software" December 5, 2018 5.0 Pros I like how the entire spend and integration between various departments have been consolidated in to a single software. Cons Takes time to get into the habit of using it. Considering the high features, it is not easy to master in a short time. Review Source VR Verified Reviewer Founder Management Consulting Used the software for: 2+ years ### "It works" May 15, 2019 3.0 Our experience is over and over when purchasing goes for bid and has never been an easy experience. Pros Our team is challenged to find what we like most. We use the system when responding to proposals, contracts, bids, etc. Cons 'Clunky' - feels antiquated, our team says it feels like a greenscreen. Review Source VR Verified Reviewer Commodity Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Its a universally used platform but have to undergo a lot of pain before becoming expert" January 11, 2018 4.0 It has helped me to grow in my job which involves a lot of contract management. It helps me search for old contract info and dig up information which otherwise isnt very easily available. Pros I really like the way it has been designed to handle all contract documents and managing the different stages of the negotiations and contract approval process. Cons Searching something in Ariba is really difficult and painful. It is difficult to learn as to how to navigate through all its features to accomplish what you want to do. Its not very apparent. Review Source WC Winston C. Used the software for: ### "Aruba...i mean Aruba!" April 3, 2017 4.0 Good software. A few things found be done to improve overall flow but the basics is there if you have the tool in place. Review Source PP Pauline P. Admin Construction Used the software for: 6-12 months ### "This Program Needs an Overhaul" November 17, 2022 2.0 Absolutely painful is what I call it, every time we have to use it because it is a requirement of a customers, I cringe Pros I can honestly say there is not one single thing that I like about this software it is not user friendly at all. Cons I can definitely say I dislike everything about this software, the main page is clunky and not very streamlined. It needs improvement in every area. Review Source AN Afzal N. Senior process associate Logistics and Supply Chain Used the software for: 2+ years ### "Most User friendly software " November 7, 2022 5.0 I have been using Ariba for almost 3 years ,it is easy and simple to use and easily understandable Pros Contracts management has made simplified using this software, it is user friendly and easy to navigate Cons More space for users to adjust and create the templates Review Source OS Osama S. Contract specialist Logistics and Supply Chain Used the software for: 1-2 years ### "Contract management " August 9, 2022 3.0 Great Pros Fast and great functionality with every single part of contract module Review Source AS Abhinav S. General Manager Management Consulting Used the software for: 6-12 months ### "Ariba Contracts : Great connecting piece at not-so-great price" May 27, 2020 3.0 The time to award long term rate contracts after the auction reduces sharply. Also, potential risks from contract expiration are averted with the use of Ariba Contract Management Pros The integration with Spend Management and Sourcing modules is seamless and helps create rate contracts with suppliers at the click of a button. The reminder functionality is also standard. Cons The price. This was a much awaited piece from ARIBA for most customers using Sourcing and wanting to have an entire procure to pay. There is no singled out cost for this module but overall project implementation costs are pushed higher due to this and the functionality is pretty standard and cheaper off the shelf solutions available in the market Alternatives considered [Ivalua](https://www.capterra.com/p/103260/Ivalua-Buyer/) Review Source RK Rashmi K. ariba consultant Information Technology and Services Used the software for: 2+ years ### "Ariba contract management makes life easy by authoring a contract without efforts" October 14, 2016 5.0 Contract management gives clause library functionality which is very useful for saving all types of standard clauses. This can be dragged easily while authoring new contract. Also easily identify the changes made by other party, as it is integrated with MS word. Easy to track changes and saving your all types of contract at one place by defining folder structure. Best ERP to use. Pros Clause library and contract management functionalities. Cons Nothing Review Source SV Satyendra V. Team Leader Outsourcing/Offshoring Used the software for: 2+ years ### "Ariba is a very good CLMS. It reduces time and effort. Its a user friendly system. " September 13, 2017 4.0 Ariba Contract Management system gives an easy and smooth platform to route contract for drafting, negotiation, review, approval, signature and archiving. It helps in saving time and effort. Review and approvals are very easy as approvers can provide their approval through emails. Pros 1) Ariba reduces time and effort and the best part is that the approvers can provide approval through the email and they don't need to go in the system to do it. 2) Reporting and monitoring is very easy in Ariba. You can take out customize your report. Contract Facilitator can setup automatic notification 3) Contracting steps are very easy and the system is user friendly Cons At times the searching functionality is slow and it keeps loading the pages for some time. However overall its good. Review Source VR Verified Reviewer Senior Grant Administrator, Department of Emergency Medicine Hospital & Health Care Used the software for: 1-2 years ### "Ariba" January 16, 2019 3.0 I am required to invoice a client using the Ariba system. Overall it is transparent and allows greater traceability for the client. Pros I am able to track invoices I submit in one convenient place. Cons The user interface was not very intuitive. Review Source PS Prabhjyot S. Team Leader Law Practice Used the software for: 1-2 years ### "It is been a delightfully working with Ariba application because of it's functionality. " June 9, 2017 5.0 It is a one stop shop for all contracting tool. It is a complete CLM's tools. It's reduced the lot of work for contracting. Pros I would like to mention that the kind of application Ariba is very easy to use and understand and provide us the option to draft, negotiate, approve and sign within the system. It is a SAP based system which is allow us to have multiple functions within the system. This System is a complete CLM's tool. Cons The only feature which needs to be improve is their searching and it's report functionality. Review Source Jose Miguel F. Engineer Oil & Energy Used the software for: Less than 6 months ### "Contracts are in control!" March 5, 2019 5.0 Pros This tool allows you to manage your contracts in process an contracts request, approvals and workflow is very fluent and easy to follow. Cons Could be more intuitive for beginners and non regular users. Review Source AG Abhinav G. Commodity Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Has everything but you might need to be an expert to use it" August 21, 2018 4.0 My overall experience has been good as once you learn to use it you get used to it and its very useful. Pros I liked the ability to execute all tasks related with the contract in the very same project workspacem Cons Ariba is very difficult to use and you need very specific job aids to be able to navigate through it Review Source VR Verified Reviewer Business analyst Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Best system for managing your contracts End to End" February 13, 2020 4.0 Its a great software that covers end to end contract management. Saves a lot of time . Pros 1\. It can be integrated with docusign, that makes things even more faster. 2. Single repository for all contracts inside your organisation. Search any contract from anywhere. Honestly this avoids any duplicate creation of contracts. 3. Since all contracts can be stored electronically on Ariba, can avoid lose of contracts and manage easily. 4. Dashboard saves me. Dashboard will have contract status such as expired contracts , expires with in a month or so. You can take necessary actions by seeing the dashboard. Cons The system is not user friendly. Navigating to particular item is quite difficult. Requires more practice. Review Source VR Verified Reviewer Mgr. Demand & Supply Planning Cosmetics Used the software for: Less than 6 months ### "An Absolute Must for Contract Management" July 26, 2019 4.0 Overall, great for contract management provided you are willing to spend the time needed to maintain the relevant master data. Pros This platform allowed for an SAP integrated system that facilitated contract management. Cons While the integration with SAP was a great convenience, there were lots of master data elements that had to be actively maintained. Review Source NG Nicole G. Project Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Strong but cumbersome " March 14, 2019 4.0 Customer service is wonderful but the platform is a little basic in terms of customer interface. Pros Excellent reporting capabilities; I like. How easy it is to pull invoice reports Cons It's a little cumbersome as in its not very intuitive and you need to be trained. Review Source VR Verified Reviewer Director of Business Development Construction Used the software for: Less than 6 months ### "Sofware is versatile based on your needs as a supplier or buyer" October 12, 2018 4.0 Pros As a supplier of professional services, Ariba Contract Management helps keeps our bidding organized and we use it to track orders, invoices and payments on jobs. It is also easy to use from a supplier perspective in that you can generate supplier registration questionnaires electronically, instead of having suppliers submit responses to questionnaires, RFPs, or statements of qualifications via paper. Cons If you want to retain or access your documents through the software, you need to pay an extra fee to do so. If you don't pay the fee, then after 18 months your documents are automatically deleted. 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