--- title: "ShopSite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ShopSite Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/87457/ShopSite/" page_type: "product" language: "en" --- # ShopSite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ShopSite ## What is ShopSite? ShopSite is electronic commerce software for the small to medium-sized business. It is an online catalog and shopping cart system that is easy to learn and powerful. With ShopSite you can manage your own online store yourself, no matter what your background -- there's no HTML coding necessary. ShopSite Pro is also available for stores that need advanced features such as coupons, digital downloads, product search, discounts, inventory tracking, and associates. ## What is ShopSite used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Headless eCommerce](https://www.capterra.com/headless-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShopSite?[Manage this product listing](https://www.g2.com/products/shopsite/claim_requests/new?auto=true) ## ShopSite Overview Updated September 2026 AI summary ShopSite provides small and midsize businesses with eCommerce tools for managing product catalogs, inventory, and customer relationships. It offers features such as order management, shopping cart functionality, SEO management, and email marketing, with inventory tracking as an additional option. The platform is delivered as a cloud-based, web-accessible solution for online retail operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShopSite 3.7 (3) VS. [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price $6 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 3.8 (6,200) Value For Money 3.5 (2) Value For Money 4.1 (5,120) Customer Service 2.5 (2) Customer Service 4.0 (4,900) ## ShopSite alternatives [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,787)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) Highest Rated [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,427)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) ## FAQs about ShopSite Overview ### What company size and specific industries is ShopSite built for? ShopSite is designed for small to medium-sized businesses, especially merchants that are just starting out and need an online store without much web expertise. It is aimed at general retail and e-commerce sellers that want a basic web presence and an easier way to sell products online. Features and Usability ### What are the key features of ShopSite? ShopSite offers catalog management, shopping cart, order management, inventory management, and inventory tracking for e-commerce operations. It also includes CRM, email marketing, and SEO management to support customer records, promotional campaigns, and search visibility. Getting Started and Support ### What customer support options does ShopSite offer? ShopSite offers 24/7 Live Rep and Chat support. These channels give users direct access to help at any time, with live assistance for urgent issues and chat for quicker back-and-forth questions. Support quality details are not available in the catalog data. ## Features AI summary Based on 8,724 Headless eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) ShopSite supports **Order Management**, which helps businesses track purchases and keep fulfillment moving efficiently. However, it does not include **Website Management** or **Data Security**. Instead, it offers other features that reviewers also consider important, including **Shopping Cart** (**46%**) and **Inventory Management** (**45%**). These features help businesses manage product availability and support the checkout process, allowing teams to handle day-to-day selling tasks more effectively. Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Email Marketing Create and send email blasts/campaigns Inventory Management Track and manage inventory levels to maintain proper supply Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management Manage and track customer orders for goods, investments, or any other purchases ShopSite 8 features ### All Features - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Order Management: Manage and track customer orders for goods, investments, or any other purchases - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shopping Cart: Checkout of online store --- Get Advice We can help you find the software with the features you need. Features 3.3 (3) 3.3 Based on 3 reviews ## Pricing Value for money 3.5 (2) Free Version Basic $6.00 Flat Rate,Per Month Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (2) 2.5 Based on 2 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(1) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent DH David H. General Manager Plastics ### "Did the Job Initially" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 8, 2022 OK. Nothing to shout about. Switched to Wordpress/Woocommerce Pros OK to help to get us off the ground when we built our website ourselves. Cons Bit clunky and interfacing with the website wasn't easy. Getting csutomer support was not easy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User sales man Retail ### "my experience with shopsite" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 20, 2019 i liked the site and i would recommend to my mom Pros i liked the overall out lay of the site and the smooth transition between windows Cons i didnt like the lag and the customer service was on the low side of things Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Service Desk Technician Retail ### "ShopSite " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 18, 2019 Pros ShopSite has a pretty easy layout once you've figured everything out. It has many features in one space and the homescreen is customizable which saves time. Cons My only complaint is that you have to click the actual button to do a command. For example if you are searching an order and hit enter, it will take you to the previous order you looked at. You have to actually press "search" with the mouse so it searches what you're wanting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.