Web-Site-Scripts.com

Knowledgebase Manager Pro

5 / 5 1 review

Who Uses This Software?

A perfectly scalable solution: from personal use to enterprise-level solutions.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $196.00/one-time
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Web-Site-Scripts.com
  • www.web-site-scripts.com
  • Founded 2001
  • Ukraine

About Knowledgebase Manager Pro

Web-based knowledge base software and knowledge management system to share knowledge with customers, employees and partners. WSS Knowledge Base used by top organizations worldwide. Features: Legendary support, Powerful search with NLS, Searchable attachments, Active Directory Integration - LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Drafts, and Much more.


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Knowledgebase Manager Pro Features

  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning

Knowledgebase Manager Pro Reviews

Good value of features, vendor support and spendings

Nov 08, 2010
5/5
Overall

Comments: We are very satisfied with the result of implementation and use ratio within our organization, by our employees, partners and customers. It was hard time selecting right product for our needs and we are sharing our thoughts here. It has been a pleasure to work with the vendor on implementation and planning stages, they where quite active providing best practices on how to achieve our goals with their KB solution. Feature set has been met from the first selection phase and this is one to note as well.

Pros: It has great interface and usability for everyday work with KB, fully integrates with our current infrastructure and AD for user authorization, feature-full and has outstanding support.

Cons: We had some issues during deployment. However, I must admit that support was extremely helpful and we have solved them easily with the help of the vendor.