# SunShop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SunShop Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/87510/SunShop/reviews --- # SunShop Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SunShop ## What is SunShop? When it comes to building an online store, it's important to have a flexible ecommerce system that can support the needs of your business. SunShop Shopping Cart Software gives you that flexibility and support through a robust, feature-rich ecommerce platform. The most comprehensive PHP ecommerce software in its class, SunShop includes everything you need to build your online storefront, market your products, take orders, accept customer payments, manage your inventory, track shipments, and MORE. ## What is SunShop used for? [eCommerce](https://www.capterra.com/ecommerce-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39.99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SunShop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.turnkeywebtools.com&name=SunShop) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SunShop 2.8 (6) VS. [4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price $39.99 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (6) Ease Of Use 3.8 (6,139) Value For Money 4.3 (3) Value For Money 4.1 (5,067) Customer Service 2.6 (5) Customer Service 4.0 (4,847) ## SunShop alternatives Highest Rated [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,657)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,039)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,598)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month [Learn More](https://www.capterra.com/p/169007/Wix/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.5 (3,380)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month [Learn More](https://www.capterra.com/p/143461/Squarespace/) [View all alternatives](https://www.capterra.com/p/87510/SunShop/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Credit Card Processing Accept and process credit card transactions CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Data Security Protect sensitive data for digital privacy Email Marketing Create and send email blasts/campaigns SunShop 15 features Create and manage digital catalog of products/services with their details, specifications, and price Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Create and send email blasts/campaigns Track and manage inventory levels to maintain proper supply Group and package individual but related items as one package set Manage and track customer orders for goods, investments, or any other purchases Design, communicate, and distribute incentives to perform a specific action Track and monitor reviews of products or services Optimize and manage the search engine optimization efforts for a website or digital content Manage and track orders being shipped to customers Checkout of online store Sample files or documents that could be customized as needed or used as is Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 4.3 (3) Free Trial Basic $39.99 Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.6 (5) 2.6 Based on 5 reviews ## User reviews Overall rating 2.8 Based on 6 reviews Filter by rating 5(1) 4(2) 3(0) 2(1) 1(2) Mentioned topic Sorted by most recent Roy T. Developer Computer Software ### "A rather primitive ecommerce solution" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 October 7, 2020 Decent, stable, and very basic. Pros It's pretty lightweight and simple, which makes it quite fast and a good fir for old and/or weak servers. The codebase is rather simple and easy to customize. Cons It's rather basic and lacks any advanced features. Much of the codebase is encrypted so you're pretty much stuck with what you got. There aren't many extensions. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [WordPress](https://www.capterra.com/p/131687/WordPress/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jeff J. Business Manager Broadcast Media ### "Great online storefront with solid features" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 8, 2020 Overall, it is a great product. Having taken the time to learn it's complexities, and having observed a steady history of maintenance and improvements by the vendor, I would happily choose this platform for other endeavors over learning a new platform. It does the job quite well. Pros Sunshop's online storefront feels agile in managing inventory and content. While care is needed when managing details, it has a nice range of multi-level admin settings tailored to protect beginner and advanced users. The learning curve is not too steep, and it's fairly intuitive once familiarity sets in. The customer side feels engaging, and as long the company is well expressed it coveys a sense of trust. From a variety of tools and options that include site style, logo placement, banner pages, and expression for special events, this is a solid platform with analytics and revenue tracking. A great product, and at a good price! Cons I found the tutorial library to not be as user-friendly as the product itself, but is nonetheless thorough in the areas that are covered. However, some information is limited to the paid support feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Charlie D. CEO Computer Hardware ### "Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2019 So, there is one thing I have learned over the years when it comes to online reviews. Generally you will see more bad reviews than good because when people are upset about something they will be more eager to share their experience. That is unfortunate though because it tends to make things look uglier than they really are. Anyway, let me just say that I have been a SunShop customer for about 2 years now. I utilize both their hosting and SunShop software and I absolutely LOVE their services. The thing that impresses me the most is the fact that they are constantly improving upon SunShop. New themes coming with each new version lately and new integrations which are always free and not a separate addon you need to buy like most other carts. I can always get support when I need it and I have yet to have any downtime on the hosting side. VERY happy with my decision to go with TWT and looking forward to more updates and features. Pros Frequent Updates Great Support Customizable Cons Currently Nothing That We Do Not Like About SunShop Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Adam B. Director Retail ### "way better and much easier to use than my previous cart software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 February 16, 2018 allowed me to easily increase the amount of products offered on my site Pros Admin are is easy to use and makes processing orders straightforward Easy to edit templates Great value for money Plenty of built in options including reviews, gift certificates etc Cons As a UK based customer there could be more options for UK payment gateways Updating large numbers of products at once can cause timeouts, but I'm not sure if that is down to the cart software or a hosting issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Alex E. manager ### "If I knew more about it I did not buy it" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 22, 2010 No, I would not recommend to buy it. Pros I liked design of the cart. Cons Very poor tech support. The telephone line is not answering. 1-800 line is not working and down ""Let's us call you feature" generates script error On line support is very often not connected regardless that you are first in line You have to have PHP experience in order to implement this cart. Problem with credit card processing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Christopher G. web dev/graphics ### "WORST SHOPPING CART SYSTEM AVAILABLE TODAY" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 21, 2010 I am writing this review to save save my brain from the countless hours of banging against my desk due to frustration with this company's software. Lets start with SunShop, their shopping cart system. DON'T EVEN BOTHER. It's NOT "TurnKey" like they advertise and requires hours of setup and program source code modification... That's not including the countless hours you will spend trying to figure out how to modify the terribly coded system. You need to be an advanced PHP programmer to even get it embedded into an existing website. And their customer support and live PHP helper system? They don't work. At all. The people on the other end of the line are clueless... you won't get any REAL help IF you can get past the countless re-freshes, errors, and freezing of the live helper during the middle of chats with them. This is a summary of my findings. DON'T go with any software from this company. There are plenty of GOOD alternatives for everything they offer. Pros Still trying to think of one. Cons Buggy Program EXTREMELY Difficult to Implement NOT TurnKey as advertised NOT modifiable unless you are a programmer TERRIBLE customer service NO HELP AVAILABLE NO PLUGINS AVAILABLE False Advertising for many features (most are not supported) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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