# Page 3 | ETAP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ETAP the right Service Dispatch solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/87535/ETAP-Software/reviews --- ETAP 4.5 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ETAP ## Showing most helpful reviews Showing 51-75 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MUR Mar Ulysses R. Engineering Supervisor Utilities Used the software for: 2+ years ### "ETAP Review" September 13, 2019 5.0 ETAP has made power system simulations faster and accurate. Pros \- Ease of Use - Customer Support - Regular Updates Cons ETAP Real-Time Module is quite expensive. Reason for choosing ETAP Almost the same capabilities and features at a lower cost Review Source Response from ETAP September 23, 2019 Thank you for your feedback. Yes, ETAP Real Time is expensive compared to the off-line version. ETAP Real Time also involves a considerable time of integration cost from our engineers. However, unlike similar software packages, ETAP can be used from the early concept stages to the full integration with operations without having to change the the software. RS Rodney S. Consulting Engineer Facilities Services Used the software for: 2+ years ### "ETAP Software Review" September 27, 2019 5.0 Pros Having used SKM and Easy Power, ETAP by far is the most accurate and easy to use power Analysis software. ETAP library is outstanding and easy to use. ETAP single lines also let you very closely represent the actual system in the field. We even rebuilt one facility after Hurricane destroyed all drawings. The Customer service is also excellent and very helpful. I have used ETAP since 1998. Cons Most of the Issues encountered over the years have been fixed or addressed. Review Source Response from ETAP October 11, 2019 Thanks you for your great review and feedback. As you point out in your review, ETAP is getting better and more advanced with every release. We hope you'll like the next release of ETAP. AB Ardian B. Consultant Renewables & Environment Used the software for: 2+ years ### "Etap software as the key of the success in power smarting" September 12, 2019 5.0 I use it and I contribute to sell and marketing it as Etap representative in my region area in Europe Pros The accuracy and the performance of the software Cons The simplest form for the complex power system calculations Reason for choosing ETAP It s the best product Review Source Response from ETAP September 23, 2019 Thank you for your positive feedback CMF Carlos Mario F. Electrical Engineer Education Management Used the software for: 2+ years ### "Experience from the university" September 12, 2019 5.0 The use of ETAP is to plant cases of academic study, where students begin to have a first encounter with simulations in the area of ​​power. Pros The use of ETAP for the subjects of Energy Distribution Systems, Electric Machines and Power Systems, has been the best option, due to the intuitiveness of the software and that the students rely on to understand the topics seen in class. Cons José Simeón Cañas University received a donation of the student version ETAP software, but we would have liked that student version were more modules enabled and limited in nodes of analysis. Reason for choosing ETAP The university received the donation and we hope to keep it for many years the licenses that allow us to use for the simulations of Energy Distribution Systems, Electric Machines and Power Systems. Review Source Response from ETAP September 23, 2019 Thank you for your feedback and your positive review. Please feel free to contact our local office and ask for our thesis or research license. This license is available with different bus levels and modules. NM Natalie M. IT Contracts and Procurement Specialist Oil & Energy Used the software for: 2+ years ### "Necessary for success" September 20, 2021 5.0 Pros ETAP is a necessary tool for daily oil and gas engineering needs. Cons We have no issues with this application. Review Source AR Alex R. Senior Engineer Oil & Energy Used the software for: 2+ years ### "EMS" September 13, 2019 4.0 Excellent engineering tool Pros Short circuit and star device coordination Cons Data base did not have enough info of iec rated devices and equipments Reason for choosing ETAP Others have limited capability while Etap can handle ansi or iec and different simulation platformn Review Source Response from ETAP September 25, 2019 Thanks you for your great feedback. We are constantly updating our device libraries. Feel free to send us the devices you need and we will let you know when they are available. You can also add your own devices to your library. Here is a link to the list of all device libraries added in ETAP 18. more will be added in our next release ETAP 19.5. Contact our 24/7 online HelpDesk to assist you with your requests. SS Scott S. Sr. Manager Utilities Used the software for: 2+ years ### "ETAP Review" June 24, 2020 4.0 ETAP allows me to create and analyze conceptual system layouts easily. It has been an indispensable tool for me and my team. Pros The study wizards and the ability to export results is extremely useful in analyzing and presenting results of various analyses. The program is user friendly. Cons I have had issues printing one lines in later version directly from ETAP. Although our network configuration may well contribute to the problem, we have not been able to solve the issue. Review Source Response from ETAP July 14, 2021 Thank you for your review and positive feedback. You can contact our 24/7 Technical Support Help Center and request assistance with your printer issues. YJ Yani J. Senior Instructor Higher Education Used the software for: 2+ years ### "Review of ETAP" September 13, 2019 5.0 Pros I like how the help feature can be directly accessed from each pop up window. The help window is usually very thorough and provides addiditonal references. Cons I would like the ability to delete elements between revisions, not just modify them Review Source Response from ETAP September 25, 2019 Thanks you for your great review and feedback. in regards to your suggestion, note that the revision manager is an exact copy of the base revision. We restrict changes to the revision in case the modified changes are not to be applied to the base. Hope this helps.Check out NetPM our newest cloud based project management and modeling module to manage projects and revisions. GO Gavin O. Electrical Engineering Manager Oil & Energy Used the software for: 2+ years ### "Gavin Olivier's Review of ETAP" September 15, 2021 4.0 Positive Pros The product is easy to use. Projects are quick to set up. Results are easy to interpret. Default values are helpful when equipment specific values are not available. Cons The help function does not explain engineering concepts only how the value is required for ETAP. it would be helpful if engineering principles and concepts were explained Review Source Response from ETAP November 22, 2021 Hello Gavin, thank you for you positive feedback. We suggest to take one of our hands-on workshops to learn more about the engineering background needed to understand the functions used in ETAP. Got to https://etap.com/events to sign up for a virtual or in-person workshop. JZ Jun Z. Electrical Engr-Technical Authority Oil & Energy Used the software for: 2+ years ### "My review" September 13, 2019 5.0 Pros modularity; updated machine models; better user support than other PSA's Cons Cost and then again cost; etap isn't yet the top choice for T&D applications Reason for choosing ETAP Can easily model machines for stability study with ETAP Review Source Response from ETAP September 25, 2019 Thanks you for your review. annual license renewal will assure that you have continuous support and get software upgrades with enhancements and new features, such as Grid Code compliance and Zone Selective Interlock in our next Release ETAP 19.5. Contact your local ETAP representative to get information about renewal pricing and alternative upgrade options. FT Francois T. Electrical Engineer Oil & Energy Used the software for: 2+ years ### "Progress to be done on parallel application and TCC curve" September 17, 2019 5.0 Very good sofware. Excellent support. Pros Arc flash, starting and load flow studies are easy to modelized and start to get a fast result. Cons 1- Problem with different tap changer for parralel application 2- Hard to customize a TCC curve Review Source Response from ETAP September 24, 2019 Thank you for your feedback. Please contact our local ETAP representative or ETAP support to assist you with your questions. Recent ETAP releases feature many enhancements for the customization of TCC curves ranging form changing color schemes and different plot option to customizing the footer section with project related data. SI Syed I. Sr Electrical Engineer-Consulting Design Used the software for: 1-2 years ### "ETAP Software" September 20, 2019 4.0 The Design Review of LV Distribution System in Buildings. Pros It is solely for the benefit of electrical engineering works which require load flow studies, short-circuit current level ,discrimination and devices coordination etc .The software is validated and verifiable for carrying out the parametric runs. Cons It is not freely available. Microsoft provides Office Applications freely on-line. Likewise, the versality of ETAP can be realised pathway as cited above is adopted. Review Source Response from ETAP September 26, 2019 Thank you for your feedback and positive review. We offer a free demo version of ETAP, and have several options on how to purchase or lease our software.Please contact you local office to discuss alternative purchase options. WF Weining F. Associate Professor Education Management Used the software for: 2+ years ### "ETAP for Power System Study" September 20, 2019 5.0 The software is of high impact for students' learning and project experience. Pros Incorporating industry standards. This software suite is widely used in PC companies. Cons It will be very helpful to have examples of "small" systems for beginners to learn the software. Review Source Response from ETAP September 23, 2019 Thanks you for your feedback. Our ETAP demo version has a few projects that are fairly small. You can also contact our local Houston office to assist you with your request. I am sure they would be happy to help. We also provide alot of training and support through our online HelpDesk. GM Ghislain M. Electrical Engineer Oil & Energy Used the software for: 2+ years ### "ETAP Software review" September 23, 2019 5.0 Pros Very Complete, lot of modules available. Great customer service, quick answers. Also quick to upgrade when there is change in IEEE, NFPA and other reference documentation. Great HELP functions. Cons Price; quite expensive. And as it is very complete, it is also complex, It akes a lot of time and practice to learn how to operate it. And if you are a long time without using it, it takes time again to get used to it again. Lot of parameters to configure for the different equipment. Reason for choosing ETAP Head Office recommendation Review Source Response from ETAP September 26, 2019 Thanks you for you review and your feedback. Please consider taking one of our hands-on workshops (https://etap.com/canada) or view our training webinars and tutorials online on our website. Our 24/7 HelpDesk and your local ETAP office is also available to help with any questions you may have. VR Verified Reviewer Building Services Engineer Design Used the software for: I used a free trial ### "Best for Discrimination Study" June 26, 2021 5.0 Overall Experience with Etap is good. if they any free online videos then that will be very useful for Students and Professional to improve their knowledge. Pros As an Electrical or Power Engineer, it is very for Load Flow, Short Circuit Analysis, Discrimination Study and Etc... Cons It is very expensive in terms of Cost -Wise. Students and any Professionals can't use this except the Free Demo for 30 days unless he having money. Review Source Response from ETAP July 14, 2021 Thank you for your review and positive feedback. ETAP offers a variety of educational licenses including a free Student Edition you can download from the web site. We also have a large number of free tutorials and technical webinars explaining all aspect of the ETAP Software. Go to etap.com/resources MB MANAN B. ELECTRICAL ENGINEER Design Used the software for: 1-2 years ### "GREAT TOOL FOR DOING POWER STUDIES" September 12, 2019 5.0 CLIENT'S POWER STUDIES REQUIREMENTS, ARC FLASH ANALYSES, ARC FLASH LABEL PRODUCTIONS, TIME CURRENT COORDINATION, ETC. Pros FEATURES SUCH AS FAULT ANY BUS, CONTOURS FOR ARC FLASH ENERGIES, ETAP MOBILE APPLICATION, EASE OF USE. Cons SOFTWARE UPDATE PROCESS THAT INVOLVES AUTHENTICATION EVERYTIME FOR EACH USER, NO ONLINE AUTOMATIC UPDATE, LIBRARY COMPONENTS LACK FEATURES SUCH AS ZONE SELECTIVE INTERLOCKING, NOT EXTENSIVE LIST OF COMPONENTS AVAILABLE WITHIN ETAP LIBRARY SUCH AS GE/ABB - AKR EGTU CONVERSION KIT, ETC. Reason for choosing ETAP ALREADY HAVE SKM. PURCHASED ETAP TO EXPAND BUSINESS SCOPE. Review Source Response from ETAP September 23, 2019 Thank you for your feedback. Please contact our HelpDesk engineers to assist you with installation issues. Please upgrade to our next ETAP 19.5 release which will include may new features and enhancements, including Zone Selective Interlocking. For additional equipment libraries, please send a list to our support team. We are always looking to expand already extensive libraries. EK Eleftherios K. Senior Engineer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Product library" September 24, 2019 4.0 Pros Accuracy in provided data, wide product library Cons Lack of some common products (e.g. cable library) Reason for choosing ETAP Wide acceptance in global market Review Source Response from ETAP September 26, 2019 Thank you for your review and feedback. We try to offer as many products in our library of over 10,000+ product. Please contact our 24/7 HelpDesk to inquire about the cables you would like to be added to the ETAP library. ramesh R. Senior Project Manager Oil & Energy Used the software for: Less than 6 months ### "EMS by etap, leader in electrical protection coordination" March 23, 2019 4.0 Short terns optimisation to improve Specific Fuel Consumption (SFC). Pros It has automatic steady state generation control of voltage and frequency, load forecasting and scheduling and helps save the energy and thus the money. It is from one of the best developers of electrical software- ETAP and hence very reliable. Cons Its configuration requires detailed system knowledge. Inaccurate data or metering instruments such as CT, PT, etc. may lead to errors but that is true for other such software also. Review Source Response from ETAP September 23, 2019 Thank you for your feedback. Please contact our support in one of our three local office for assistance. JS Jamila S. Principal Engineer Utilities Used the software for: 2+ years ### "ETAP" September 12, 2019 4.0 Pros The annual maintenance contract for this software is expensive. Cons Each version has errors that initiate new releases. Review Source Response from ETAP September 23, 2019 Thanks you for your feedback. We always thrive to deliver the best possible product to our customers. We see it as a our responsibility to release a new point release if we find any issues with our software, instead of waiting until a customer runs into issues. CW Curtis W. Safety Engineer Utilities Used the software for: 6-12 months ### "ETAP Software Review" January 14, 2020 4.0 Great! Pros I liked that ETAP can produce arc flash labels for you without having the user do manual calculations. The Scenario wizard makes it easy to study different configurations for the circuit Cons I wish there was a function in ETAP that allowed the user to print select labels for equipment, instead it prints labels for the system voltage which is fine, I just wish there was a function in the software to make select lables for select equipment loads Review Source Response from ETAP April 14, 2020 Thank you for your feedback, we appreciate all comment and will consider all of our customer feedback and suggestions for future releases of ETAP. MF Mohamed F. Senior Electrical Engineer Oil & Energy Used the software for: 1-2 years ### "Highly recommend for this software" September 21, 2019 5.0 Pros Cover all related topics for electrical issues Cons No technical support in Egypt or periodic live Seminars Review Source Response from ETAP September 26, 2019 Thanks you for your feedback. You can get 24/7 online support on our HelpDesk or you can call our support from 3:00 PST to 17:00 PS. Also, please feel free to contact our MENA office in Dubai or our European office in France. Here is a list of all our Global Support hours: https://etap.com/support/global-support SD Saurabh D. Electrical Engineer Design Used the software for: 1-2 years ### "ETAP USER" June 30, 2020 4.0 Pros Can perform complete electrical analysis of plant power system prior to adding new loads Cons There is no room in scenario Wizard to put description of the designed study case. Review Source Response from ETAP October 21, 2020 Thank you for using ETAP software and giving ETAP a positive review. In regards to your feedback about the Scenario Wizard description field, this option is actually available. Please contact our support team at support@etap.com for assistance with this feature. EI Erick I. Dispatch Engineer Chemicals Used the software for: Less than 6 months ### "ETAP a well rounded software" January 14, 2020 4.0 Pros ETAP has numerous configurations and different ways to accomplish the same task to accommodate different user operating preferences. A establish software that meets most needs and appropriate learning curve. Cons ETAP has several promising add-on modules that need to be purchased for good reason. However, an all inclusive package at least with initial testing features would be beneficial to get familiar with such features. Review Source Response from ETAP February 13, 2020 Thank you for your feedback and positive comments. Since ETAP is a modular platform, you can contact your local representative and ask to try a module to see if you like to purchase or subscribe to it. Our Gulf Coast office in Houston offers many hands-on workshop where you can try out my different module. sX sunny X. engineering lead Oil & Energy Used the software for: 2+ years ### "Like it" September 17, 2019 5.0 Pros User friendly, with good explanations in HELP Cons Annual support fee is hard to justify and obtain approval when there is minimum project Reason for choosing ETAP compatibility with engineering consultant's choice Review Source Response from ETAP September 24, 2019 Thank you for your feedback. Please contact your local ETAP representative to discuss pricing and alternative options to annual license renewal. CP Carlos P. Senior Electrical Engineer Utilities Used the software for: 2+ years ### "Etap user" June 18, 2020 3.0 Pros Etap Arc flash capability is great! Very good Cons Not very user friendly. Not very easy to use Review Source Response from ETAP July 8, 2020 Thank you for your recent review. ETAP is a very comprehensive software suite with hundreds of modules to choose from. We encourage all of our users to enroll in one of our many workshops around the world, with many available online now: https://etap.com/training Talk to a Capterra advisor for free and get results within 15 minutes.