# Page 4 | ETAP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is ETAP the right Service Dispatch solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/87535/ETAP-Software/reviews --- ETAP 4.5 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of ETAP ## Showing most helpful reviews Showing 76-82 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BM Brandon M. Electrical Engineer Oil & Energy Used the software for: 1-2 years ### "ETAP Software Review " September 24, 2019 4.0 Pros Very powerful, fast results for the many plant studies that need to be performed. ETAP is one of the best power systems analysis tools for engineers. Cons The software requires many hours of use to learn all the capabilites and is very complex. Review Source Response from ETAP September 26, 2019 Thank you for your review and you feedback. ETAP is complex and has a lot of great features. Feel free to contact our 24/7 HelpDesk to guide you with any question you may have. Also, our hands-on workshops are a great way to learn more about all the software features. SM Sanae M. Solar Designer Renewables & Environment Used the software for: 6-12 months ### "more bang for your buck" September 24, 2019 5.0 \-I could have boughten more modules, but still disappointed because the base package is pretty bare-bones Pros \-Fun to use -eTAP guide book is pretty useful for fundamentals of calculation studies Cons \-Cost -Support from the website is not helpful -Solar equipment outdated Reason for choosing ETAP I did not look into SKM enough. ETAP was recommended by one person. Review Source Response from ETAP October 9, 2019 Thank you for your feedback. Please contact our 24/7 HelpDesk if you need assistance with anything. You can request updated libraries, help with project, or any other issue you may help while working on your project. In regards to pricing, please contact you local ETAP representative to discuss the best licensing option for your company. jC justin C. engineer Accounting Used the software for: 6-12 months ### "ETAP useability" September 14, 2021 5.0 Overall it has been good to use, looking forward to using some of the automated modules more. Pros ETAP seems to be the most used software in our region, so it made sense to work with it given the ability to work with existing models. Cons There are many features which can be slightly overloading at times. Review Source Response from ETAP September 25, 2021 Thank you for your great feedback Justin. We look forward to getting your feedback using some the many automated functions in ETAP SA Sergio A. HoD E&I Oil & Energy Used the software for: 6-12 months ### "ETAP a great Choice" September 23, 2019 4.0 Very good Pros Easy to handle an a lot of useful features Cons Problems with the installation, the change from test version to full version creates a lot of problems Reason for choosing ETAP Experience in the past Review Source Response from ETAP September 26, 2019 Thank you for your review and your feedback. Please feel free to contact our 24/7 HelpDesk for support with any installation issue you had. We take our customer feedback seriously and will do our best to improve any issues or challenges our software may have presented. MK Mike K. Electrical Engineer Management Consulting Used the software for: Less than 6 months ### "Recommended software for design and analysis" September 20, 2021 5.0 Pros Good Library and easy to use. Also, the software was very friendly to use. Cons Devices specs and one-line such as Manufacturer, type, and style. Review Source Response from ETAP August 9, 2022 Thank you for your positive feedback Please contact our Help Center if you need assistance with adding devices to your project. https://helpcenter.etap.com CV Carlos V. Electrical Engineer Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "ETAP User" September 12, 2019 5.0 comfortable when using the software and easy interpretation and acceptance of results Pros It is a software easy to use, the platform is very dynamic for the user Cons There are not many things to say that I don't like software, everything is fine for me. Reason for choosing ETAP ETAP is better Review Source Response from ETAP September 23, 2019 Thank you for your review. We hope you will enjoy our next release ETAP 19.5 GSK Gaurav Sanjeev K. Electrical Engineer Design Used the software for: Less than 6 months ### "ETAP Software review" January 13, 2020 4.0 Pros Variety of functions, Help function is comprehensive and useful. Cons Software can be more user friendly. Features can be a bit confusing for new users. Review Source Response from ETAP February 13, 2020 Thank you for your feedback. We understand that ETAP can be a little overwhelming when you first get started. we are constantly improving our UI and try to provide more automated and interactive functionality such as the Auto-evaluation for protective devices and coordination. Also, check out our hands-in workshops we offer year round, which are taught by ETAP certified instructors. Here is a link to our training event schedule https://staging.etap.com/events/events-schedule Talk to a Capterra advisor for free and get results within 15 minutes.