# JazzHR Pricing 2026 | Capterra

> Learn more about JazzHR pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/87750/JazzHR/pricing

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# Pricing for JazzHR

[4.3 (491)](https://www.capterra.com/p/87750/JazzHR/reviews/)

Write a Review!

## [JazzHR](https://www.capterra.com/p/87750/JazzHR/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

### Hero

$99

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Hero plan includes:

-   Candidate Email Alerts
-   Candidate Importer
-   Custom Workflow Stages
-   Document Storage
-   Email Message Templates

### Plus

$325

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Plus plan includes:

-   Auto-Send Emails
-   Background Checks
-   Bulk Action Candidates
-   Candidate Email Alerts
-   Candidate Importer

### Pro

$499

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Pro plan includes:

-   Auto-Send Emails
-   Background Checks
-   Bulk Action Candidates
-   Candidate Email Alerts
-   Candidate Importer

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## What do others say about [JazzHR](https://www.capterra.com/p/87750/JazzHR/) pricing?

Value For Money[4.3(491)](https://www.capterra.com/p/87750/JazzHR/reviews/)

Pros

Cons

[Read All 491 Reviews](https://www.capterra.com/p/87750/JazzHR/reviews/)

Read Full Reviews Below

Rick K.

HR Director

Construction, 11-50 employees

Used the software for: Less than 6 months

**

Overall Rating

2.0

**

Ease of Use

1.0

Customer Service

2.0

Features

3.0

Value for Money

2.0

Reviewer Source

Source: Capterra

December 2, 2025

"Decent product, but the cancellation process is exhausting and dated"

**Overall:** For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time.

**Pros:** Decent product, but the cancellation process is exhausting and dated. There is also redundancy of services and many international applicants one must weed through.

**Cons:** We used JazzHR for a while and the product itself was fine. My low rating is entirely about their cancellation process, which feels unnecessarily difficult and very one-sided in favor of JazzHR. You cannot simply log in, click a button, and cancel. Instead, you have to request cancellation, wait for an email, explain why you want to leave, and then navigate an upsell to a “hibernation” plan just to preserve your data. On top of that, they point you to a 30-day notice requirement that only applies on a bill date, which in our case means we’re locked in and paying until January 22, 2026. Key issues from our experience: No self-service cancel option. Everything has to go through a representative via email. Friction-heavy process. Request to cancel → reply to a scripted email → choose between full cancel or a $19/month hibernation upsell → confirm you accept their data deletion policy, or your account “remains open” by default. Billing terms favor JazzHR, not the customer. The 30-day notice tied to a bill date means your “earliest cancel date” may be months away, even after you’ve clearly said you want to terminate. Default is continued billing. If you miss a step or don’t respond again, the account just stays open and you keep getting charged. For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time. If you’re considering JazzHR, be aware that getting in is easy—but getting out is a process.

Rick K.

HR Director

Construction, 11-50 employees

Used the software for: Less than 6 months

**

Overall Rating

2.0

**

Ease of Use

1.0

Customer Service

2.0

Features

3.0

Value for Money

2.0

Reviewer Source

Source: Capterra

December 2, 2025

"Decent product, but the cancellation process is exhausting and dated"

**Overall:** For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time.

**Pros:** Decent product, but the cancellation process is exhausting and dated. There is also redundancy of services and many international applicants one must weed through.

**Cons:** We used JazzHR for a while and the product itself was fine. My low rating is entirely about their cancellation process, which feels unnecessarily difficult and very one-sided in favor of JazzHR. You cannot simply log in, click a button, and cancel. Instead, you have to request cancellation, wait for an email, explain why you want to leave, and then navigate an upsell to a “hibernation” plan just to preserve your data. On top of that, they point you to a 30-day notice requirement that only applies on a bill date, which in our case means we’re locked in and paying until January 22, 2026. Key issues from our experience: No self-service cancel option. Everything has to go through a representative via email. Friction-heavy process. Request to cancel → reply to a scripted email → choose between full cancel or a $19/month hibernation upsell → confirm you accept their data deletion policy, or your account “remains open” by default. Billing terms favor JazzHR, not the customer. The 30-day notice tied to a bill date means your “earliest cancel date” may be months away, even after you’ve clearly said you want to terminate. Default is continued billing. If you miss a step or don’t respond again, the account just stays open and you keep getting charged. For a modern SaaS platform, this is not a customer-friendly experience. A simple in-app “cancel at end of current term” button, with clear messaging about data retention, would be far more transparent and respectful of customers’ time. If you’re considering JazzHR, be aware that getting in is easy—but getting out is a process.

[Read All 491 Reviews](https://www.capterra.com/p/87750/JazzHR/reviews/)

## How should I be thinking about software pricing?

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