# Page 14 | JazzHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is JazzHR the right Applicant Tracking solution for you? Explore 491 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/87750/JazzHR/reviews --- JazzHR 4.3 (491) [View alternatives](https://www.capterra.com/p/87750/JazzHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of JazzHR ## Showing most helpful reviews Showing 326-350 of 491 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Beth D. Director of Product Mgmt Computer Software Used the software for: 1-2 years ### "Our internal hiring tool" May 30, 2016 4.0 Pros It makes it easy to aggregate all of your applications in one location, so that your entire team can view and review candidates. Cons There seem to be a lot of unnecessary features. I'd love to see you slim down and streamline some of the processes for reviews and adding notes. It seems like you have to navigate around a lot for each candidate to add information or dive into notes. Review Source Brenda M. Marketing Coordinator Consumer Services Used the software for: 1-2 years ### "Effective and to the point" December 7, 2018 4.0 Pros Easy to use and features are well for what the purpose is Cons Company personalization is limited and very plain. Review Source Andrew M. Director of Recruiting Human Resources Used the software for: I used a free trial ### "Excellent integrations as a 360 HR Solution" April 4, 2019 5.0 Would definitely recommend for a company looking for both an ATS as well as HRIS. Pros The integrations were great and it goes well beyond an applicant tracking system - very much a complete HRIS for SMB & start ups. Cons It seemed less focused on the applicant tracking side of the platform in comparing it with the HR features. Review Source JJ Judy J. HR Coordinator & Recruitment Specialist Information Technology and Services Used the software for: 6-12 months ### "Great ATS for beginners & small business." March 15, 2018 5.0 I now have the ability to perform just about all of my recruitment needs within one application. Their staff are extremely helpful and friendly. Always respond within a few hours. Pros I was a newbie to any kind of Applicant Tracking System, their team sold me on JazzHR with their being available, and always friendly. This application is very user friendly for a newbie. Cons The ability to import bulk resumes from a folder verses individual files. There are some features and tools I have seen with other platforms I wish they had. Review Source GG Giulio G. Front Office Used the software for: Less than 6 months ### "Really recommended!" February 8, 2019 5.0 Pros I have been working with it for almost six months, and I got enthusiastic! The environment is lovely, the leadership is very flexible and the HR really cares and helps you. Cons The UI/UX has to be improved, because it may be heavy at the beginning. For the rest nothing to say. well done guys! Review Source BC Bentley C. HR Consultant Human Resources Used the software for: Less than 6 months ### "Great product" March 14, 2019 5.0 Pros Jazz is a great product for the price. Responsive customer service and user friendly software have made this technology a welcome addition to many teams where I consult. Cons No real cons. I wish Jazz also had a performance management platform so we could use for more than just recruiting! Review Source FF Falon F. HR Director Food & Beverages Used the software for: 6-12 months ### "Great ATS! Makes the hiring process more efficient!" September 9, 2016 5.0 Pros The ability to customize each application would be my favorite feature. We have many different restaurant locations with some that require very specific experience so customizing the application helps our managers spend less time interviewing unqualified candidates/ Cons I really do not have complaints about Jazz, maybe the only thing would be that a lot of our hiring managers are not near a computer all day so a mobile app could be useful but many of them do use their phones to review candidates without any issue. Review Source GN Gareth N. Web Developer Computer Software Used the software for: Less than 6 months ### "Gets the job done" July 28, 2019 4.0 At the heart of it, it's a simple too that gets the job done. It provides more than enough flexibility and it should be suitable for most use cases. Pros I liked how easy it was to integrate JazzHR into our way of doing things. It was easy customizing the styles and getting the look and feel of our company across. Cons The only thing that I disliked was the default email settings. Any interaction from people applying for vacancies triggered email notifications. This was an issue because getting to the settings and being confident of adjusting the notification preferences wasn't a great experience. The defaults could be set to be a bit more conservative or the UI changed for easier navigation. Review Source TB Tony B. Booking Agency and Management Staff Entertainment Used the software for: Less than 6 months ### "The Other Tony Bennett JazzHR Review" July 10, 2020 5.0 The Customer service needs work Pros The many different companies to access on the platform Cons The Very High Prices Of The Other companies on the platform Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/) Reason for choosing JazzHR Because of its extensive platform of contacts Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) because the service with JazzHR needswork and indeed.com disabled my ad Review Source JM Jessica M. Senior HR Assistant Used the software for: 1-2 years ### "Jazz is an excellent ATS!" September 7, 2016 5.0 Pros The product is very easy to use. Our hiring managers and HR team haven't had any issues learning how to use the system. The vendor is fantastic with a responsive, customer-friendly support staff. Cons There is an issue with Jazz and connecting to Outlook calendars, but we didn't find a solution that had this feature so I'm sure they are working on it! Review Source RO Russ O. Recruiting Manager Retail Used the software for: Less than 6 months ### "Jazz HR ATS" May 1, 2018 4.0 Great value Pros Cost/Value. Very affordable. Includes unlimited users. It' very easy to use. Great Support. Interacts very well will all job ad sites, etc. Cons Unable to import directly from excel. Requires one record at a time from prior ATS. New records generate with ease. Review Source AV Anneke V. Human Resources Director Philanthropy Used the software for: Less than 6 months ### "Very impressed and satisfied, very robust and comprehensive yet easy-to-use and intuitive" October 25, 2016 5.0 We just completed our first hiring process using Jazz and are extremely pleased. Whenever I think of something I want or want to do, Jazz has exactly the feature I'm looking for (and then some) and it's easy to use on top of it. As a nonprofit this is the first time we invested in HR software like this but it is clear the time, energy and resources that went into developing this software. Whenever I do have a question it gets answered by the support team that same day. Pros easy to use, intuitive, robust, very customizable, comprehensive without it being overly dense (lots of features and I use every one of them), a very stable platform (have had no technical issues) Cons nothing really, it's expensive for our organization (a relatively small nonprofit) but the price is consistent with the quality and even for our relatively small number of hires it has saved a lot of time and headache. Totally worth it. Review Source MO Matthew O. Recruiter Marketing and Advertising Used the software for: Less than 6 months ### "Great ATS that keeps getting better" January 24, 2017 4.0 As the only Recruiter for a fast growing start-up, Jazz has been an extremely valuable tool in our organization. I'm able to post all of our openings across the web, track candidates, generate offer letters, and create detailed reports all through the tool. If you use LikedIn Recruiter, Jazz is the perfect ATS since it fully integrates with LikedIn's API. Overall, the software is very easy to use and makes collaborating with hiring managers a piece of cake. It's also very affordable. Pros I really like the user interface and ease of use. Cons Nothing that stands out. Review Source AM Alberth M. Tech Support Specialist Outsourcing/Offshoring Used the software for: Less than 6 months ### "Best tool for hiring and track applicants. " January 15, 2023 5.0 Incredible!Is the easiest talent management tool I have ever used.It is simple and does it purpose as expected.It has done hiring and application tracking much more easier. Pros Easy to use it.User-friendly platform.Hiring is easier.Documentation submitted is ordered.Information submitted by the applicants is always ordered. Cons It does not avoid/detect spam, we usually get more than 1 application, and sometimes is annoying since we may get confused or mix processes when not actioned or deleted the duplicated applications on time. Review Source JMM Jana Mutch M. Director of Operations Computer Software Used the software for: Less than 6 months ### "Streamlines the hiring process" November 21, 2016 4.0 We use Jazz in all departments of our company for hiring. It's easy to use, can post to multiple job boards with one easy click, and can easily sort and rate incoming applications. Pros Price point is hard to beat. Provides data to show where traffic comes from and how your postings are doing. Intuitive, easy to use. Lots of help documentation and webinars. Cons The calendar integrates with our Google calendar easily enough, but wish it could be more interactive with the applicants. Review Source VR Verified Reviewer Sales and Marketing Operations Lead Marketing and Advertising Used the software for: Less than 6 months ### "Great workflow!" February 5, 2019 4.0 Pros JazzHR makes it easy to see where candidates are in their process, as well as keep organized notes and feedback. Cons It can be a little overwhelming for anyone outside of the HR role, but is still involved in hiring. Review Source RT Rob T. Director, Employment and Staffing Marketing and Advertising Used the software for: Less than 6 months ### "Strong functionality for a very competitive price!" January 2, 2019 5.0 Customer support seems like it will be strong. Pros Just getting into this new ATS, but we are pleased so far. Seems intuitive and with the capabilities that most users would expect. Nicely customizable to meet our needs. Cons Too new to tell. But one thing is just a difference in terminology. Most companies have applicants complete an online employment 'application.' JazzHR uses the term 'questionnaire' instead. Not a con, just a little different. Review Source KR Kylah R. Recruiter Philanthropy Used the software for: Less than 6 months ### "Non-profit review of Jazz Hr" May 10, 2018 5.0 Pros I love how clear the pricing structure is and the value you get for your dollar. Compared to many of the other ATS systems we reviewed, you get the greatest numbers of features for what you're paying for. We appreciate that it posts to 17 job boards, you have unlimited posts and users, and how intuitive the interface is! Cons Like any new software, there is a learning curve. However, the Jazz HR team is very helpful overcoming any obstacle. Review Source BL Brian L. Partner, CCT Used the software for: ### "Helped reduce costs and time for recruiting." February 17, 2012 5.0 Working in a fast-paced, ever-fluctuating digital environment, we have little time for proper talent sourcing management. Since we started using The Resumator each resume is getting a thorough review and timely follow-up. Scheduling candidates for interviews using the tool is a snap. With The Resumator's social recruiting tools, we re able to share jobs with the right circles. We re able to hire more quickly and with less cost by handling recruiting in-house, thanks to The Resumator. Pros The system essentially replaced recruiters for us. It also provides a very fluid, easy to use management console that enables us to completely manage our HR process within the system. Cons I would eventually like to see it connect with more recruitment sites. Review Source BH Boston H. Central Office Used the software for: 1-2 years ### "JazzHR is good for small business who are looking to boost their teams. Helps recruiting processes. " April 27, 2018 5.0 Pros Saves us time and is an easy streamlining resource to have. Makes looking at resumes easier and places them in an organized fashion. Cons Needs to be more training programs for first time users. It has a lot of options that are hard to learn along with the frequent system updates. Review Source KP Krista P. RN Hospital & Health Care Used the software for: Less than 6 months ### "Switching to Jazz made all the difference" October 13, 2020 5.0 I have really enjoyed using Jazz thus far. It is very user friendly and everything is at my fingertips. Pros I have found this platform to be more user friendly that others I have worked with. I like the set up and ease of moving applicants along in the hiring process. Having the ability to leave notes to myself and communicate directly with applicants is very helpful. Cons Not sure it is a con but I have not yet used any of the reporting functions. I feel once I am familiar with them , they will be most helpful. Review Source VR Verified Reviewer HR Manager Computer Software Used the software for: Less than 6 months ### "Provides all you need" April 10, 2019 5.0 Pros You can handle the whole recruitment and selection process in one place. Easy to use. Many features and functionalities. Cons Nothing I did not like. I have one suggestion, to add a new feature, an on-boarding module. Review Source SJ Sarah J. Recruiting Manager Staffing and Recruiting Used the software for: Less than 6 months ### "Great Solution for Staffing Agencies" December 5, 2016 5.0 After trialling a number of different recruitment softwares, it seemed that many softwares were missing something, or we would be trying to force fit our processes into a software. Jazz was a game changer. Their team made the onboarding process so simple, and we were up and running and fully trained on the software within hours. Pros Quite affordable option for unlimited jobs. Training received from Jazz for all employees using the software. Continuous training and improvements. Review Source LR Luke R. Recruiter Computer Software Used the software for: Less than 6 months ### "Recruitment Consultant - Recommended to Small and Mid-Sized Businesses" November 21, 2016 5.0 I am a recruitment consultant that works with small to medium-sized business, and within this group Jazz HR is my goto recommendation. Their product is intuitive and easy to use. Offers customization that allows growing companies to display their unique employment brand. Customer service is excellent, and I have never had to wait long to get an answer to a question, and they have a number of tools to help automate process steps and filter candidates. Jazz HR is exactly what I need to be successful in recruiting. Review Source RH Ryan H. Director of HR/Recruiter Used the software for: ### "The Resumator: The Ultimate Applicant Tracking System!" February 21, 2012 5.0 The reasons are endless to use The Resumator. Congratulations, Resumator for creating The Ultimate ATS! Pros All of the custom features makes The Resumator stand alone above all the rest. Being able to custom messages, workflows, and questions makes it so easy to management the entire hiring process. Another added bonus is that the user can create categories and organize subgroups of applicants for easy retrieval in the future. Watch List of candidates, Tasks creator, Reports & Analytics, and being able to send feedback requests. Cons At Times, tough to copy a position description from MS Word without bullet errors. Review Source Similar Products Featured