# Page 6 | JazzHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is JazzHR the right Applicant Tracking solution for you? Explore 491 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/87750/JazzHR/reviews --- JazzHR 4.3 (491) [View alternatives](https://www.capterra.com/p/87750/JazzHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 6 - Reviews of JazzHR ## Showing most helpful reviews Showing 126-150 of 491 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Jeff L. Director Used the software for: 2+ years ### "Great for small and medium sized recruiters and great features for the amount" April 25, 2018 5.0 Pros Very easy to use and reasonably priced. You have the ability to create cutomized features for job postings on various no cost platforms with the ability to track applicant sources. Cons You have to update each job posting daily and since we are a global search firm it would be very helpful to be able to update a number of the same job postings all at one time. Review Source TJ Teresa J. HR Business Manager Accounting Used the software for: 2+ years ### "Jazz is always Improving" March 17, 2017 5.0 We started using Jazz before it was called Jazz and I haven't been able to offer any suggestions for improvements because they always beat me to it! They're constantly adding new features without disrupting the basic way it works which means I don't have to change the way I work until I have time to check out the improvements. The only change I wasn't thrilled with was the name change - I like the name "Resumator" better - :-). I often get calls from other ATS providers, but after I watch their demonstrations I have to tell them that they don't offer anything better than Jazz. Pros very easy and intuitive to use. price is great for a small and budget conscious business. Review Source LG Laird G. Director Talent Real Estate Used the software for: 1-2 years ### "Gets better and better and better" November 29, 2016 5.0 I have been a Jazz user for the past 2.5 years. By far the best and easiest ATS to work with from Day 1. No need to have a pricey consultant come in and do the set up and training, no need to waste time in long and boring training classes, very easy to use and navigate and using additional features on the Administration side are very easy to pick up and learn. The reporting feature is straight forward. It gives you reports that you need and if need to download them just export to CSV and make your pivot tables etc. New features are constantly being rolled out and implemented which other companies would make you pay for the added functionality, not Jazz they provide the new features for free or in some cases where it is a 3rd party application they may charge a nominal fee. Scheduling interviews is a breeze. Pros Ease of use Cons That it didn't come out 10 years ago. Review Source HA Heather A. Human Resources Administrator Hospitality Used the software for: Less than 6 months ### "An Incredible Time Saver" November 19, 2016 5.0 Our company has been using the Jazz ATS since around April of this year and the amount of time it has saved is unbelievable. We went from listing job ads manually on multiple websites to having Jazz list them for us and maintain the tracking of views and traffic. Before we would need to sift through hundreds of emails and then opening each attachment to view the resumes, call the applicant, bring them into the office to fill out the application and start the process there. Now, applicants complete the application when they send us their resume. It is all located in an easy to search application and the whole hiring team can look at the resumes instead of one person checking their email and printing the resumes for others to look at. I 100% recommend the Jazz ATS to any business. Our business is a smallish 120 employee establishment but since we are a sales company, we hire sales reps in batches of 10-20 several times a year. Having the Jazz ATS has make the hiring process so much smoother. Pros Easy to search applicants, All applicants in one location, Tasks/notes can be sent to individual members of the hiring team or the group as a whole, too many other things to mention. Cons The "Help" FAQ section is a little messy at times when you don't know the exact words to search for while you are learning the system but they do provide multiple training sessions for anyone who will be using the program. Review Source CD Carlos D. Sr. Recruiter Computer Software Used the software for: Less than 6 months ### "Great recruiting platform! " April 25, 2019 5.0 I have had a positive experience with the product. I did not expect this to be a WorkDay style product, but the system does what you need it to do in order to manage a recruiting / talent acquisition function. We are able to use the product in several countries and all of the end users have mentioned how easy the product is to use. For the price you are paying, this is a GREAT product. Pros 1\. The main thing that I liked about the software was the ability to create custom workflows and actions. 2. The price point of the products is very good based on the unlimited data records you can have in the system. 3. Great features that allow you to integrate with other web platforms. 4. You are able to create custom forms and share the data with external parties with ease. 5. Great web tutorials - MAKE SURE YOU READ 6. Very easy to use. Cons 1\. You have to do the configuration on your own. If you are somewhat technical, you should be able to do it with ease as long as you follow the tutorials. 2. The embedded email tool is good, but it can use some enhancements. Review Source Caroline A. District Recruitment Director - Denver District Headquarters Insurance Used the software for: Less than 6 months ### "Amazing Product " March 26, 2018 5.0 Having 1 system for recruiting and simplifying the hiring process. Pros Complete customization for different workflows in hiring. Tagging others in notes. Customizable reporting. Sync's with google calendar. Very easy to use. I like that you can rate candidates and prioritize recruiting. Cons I wish there was a way to better sort duplicates, excited for the Zip Release for increased user functionality. I would like a way to better create a unified call list versus each specific job. It would also be great if you could better sort potential duplicate candidates versus manually searching and adjusting it. Review Source CJ Claire J. Lead Technical Recruiter Human Resources Used the software for: Less than 6 months ### "Years of useless ATS put to bed by JazzHR" May 14, 2019 5.0 Integrates beautifully with StackOverflow Talent, Linkedin, easy candidate profile creation, totally intuitive, extremely responsive, delightfully customizable, wildly cost effective. For years, when talking to software engineers, I'd say if you want to get rich make a beautiful applicant tracking system. This is it, done recommending that. :) Pros This software is amazing for crafting a candidate experience that seems personal while being largely automated. Need to reject a candidate? Don't want to forget, but don't want to give the news same day? Disposition them in the system and schedule the email, all in one place. Want to make notes on a candidate and want to restrict who can see the note? You got it. Need to make sure the next note is visible by everyone? Easy. Ask Jazz for a quote and get ready to fall out of your chair because it's EXTREMELY affordable. Cons My HR team doesn't use this, this is mostly a Recruiting team tool. I am a Lead Tech Recruiter and feel like I can conquer the world and triple our engineering team with the help of JazzHR. Review Source JK Joyce K. Business Manager Information Technology and Services Used the software for: Less than 6 months ### "Glitchy product for job postings with inadequate customer support" January 9, 2023 3.0 The inability to update job descriptions was untenable. Customer support was hit or miss. They'd usually respond quickly, but they often couldn't help. Also frustrating that they charge extra for minimum functionality like reporting. Pros The UI was nice, and my interview team liked the ability to use the interview guides with note taking while they were talking with candidates. Cons Once you've published job postings to Indeed, LinkedIn, and other boards, you cannot update the posting. This is completely unreasonable and unrealistic. Review Source Vallery O. Recruiting & HR Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "JazzHR as an ATS - Can do better" February 6, 2019 5.0 Overall JazzHR is a great ATS which is very easy to learn and to use. Worth every penny. Pros I have used Jazz as an ATS for about 2 years, I just love how uncomplicated it is! I didn't need much training on it neither did my juniors. I particularly loved that it let me set up knockout questions in the application, which really helped in weeding out candidates who did not meet our minimum qualifications. It also makes it very easy to collaborate with other recruiters. Cons It doesn't rank candidates according to a preset criteria e.g. keywords. So when shortlisting I literally had to go through all the CVs one by one, which is very time-consuming. Review Source Kate Y. Human Resources - Teammate Satisfaction Used the software for: Less than 6 months ### "A platform that's easy to use and nice to look at!" March 15, 2018 5.0 Well-rounded applications, the ability to customize workflows, better communication tools for the hiring team. I'm sure there will be small issues that pop up eventually, but I'm confident in the customer support team to address them quickly. Pros JazzHR is extremely intuitive and easy to use. Transferring from fairly popular HRIS system to JazzHR was a breath of fresh air. I appreciate the control you have over the applications and profiles. There was very little training that I had to give to Hiring Managers and Interviewers when it came to using this service. Any issues that I found were quickly resolved by the customer support team. Review Source Divya B. Recruiting Coordinator Information Technology and Services Used the software for: 1-2 years ### "JAZZ HR ATS" March 6, 2019 4.0 Pros Very straightforward and easy to navigate through the tool. Posting jobs are very easy and a great ATS for recruiting. Can be customized as per your business processes as well. Cons Customer service can definitely be better. Also, the tool doesnt merge duplicate candidates, you have to go in and do that manually. This should be automated. Review Source KA Kyle A. Operations Supervisor Furniture Used the software for: 2+ years ### "Great for finding good employee candidates" May 5, 2022 4.0 Ensuring our job listings are posted in several locations and saves us a lot of time. Pros We've benefited greatly from JazzHR's tools for ensuring we've posted jobs in all the right places. We've successfully hired many employees using JazzHR. Cons Some minor gripes with the dashboard, but aside from that very little. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Simplification. Review Source TP Tammie P. HR Manager Construction Used the software for: Less than 6 months ### "Easy & simple to use!" October 4, 2017 5.0 Amazing customer service. I cannot express how easy this system is to use. I wish I had this 2 years ago! Pros It is so simple to set up and get started. It saves time with the various organizational tools such auto-reply emails, job-specific questionnaires, and ease of integration to our website. The application process is simple for the applicants to complete - no logins or passwords to remember. The site has a responsive layout which makes it mobile-friendly (more than 85% of our applicants apply via a mobile device). Cons To use for onboarding with e-forms, it takes a little more set-up time in creating the e-forms. It would be nice to have available common new hire documents already set up as e-forms (i.e. W4 tax forms, I-9, etc.). When the forms are set up, the new hire will need to complete duplicate information on the forms instead of it being auto-filled (name, address, etc.). However, once the forms are set up, they're there and can be saved and used for all new hires. Review Source JAC Jesse A. C. HR Consultant Human Resources Used the software for: 1-2 years ### "Great Product!!!" April 10, 2019 5.0 This saves us a ton of time and ensures that we capture the data that is important to our recruitment partners. We can run compliance reports and can disposition candidates through a series of knockout questions. It has everything we need. Pros Our company tried a couple of other options before finding JazzHR. Honestly, I wish we would have found JazzHR sooner. It would have saved us a ton of headaches. This software is very easy to use and took hardly any time at all to set up. We've been using it for a little over a year now and couldn't be happier. The cost is extremely low compared to other options. In my current role, I conduct a number executive/C-Suite, VP, Director and Accounting searches and this tool is hands down the best one I've used in my nearly 20 years in HR. Cons The name...but it's so inconsequential, it's hardly worth mentioning. Review Source KB Kim B. CEO Outsourcing/Offshoring Used the software for: 2+ years ### "JazzHR is a great tool for recruiting. It's easy to implement and user friendly. " June 20, 2018 5.0 Cost effective, easy to use and can scale with you as you grow. Easily integrates with BambooHR and other HRIS platforms. The customer support at JazzHR is responsive and helpful and they are always adding new functionality to improve the product. Pros It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile! Cons The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting. Review Source MH Melissa H. HR Generalist Retail Used the software for: 2+ years ### "JazzHR" April 19, 2018 4.0 JazzHR is a great product and for the price point you cannot beat it! Pros For the money, you cannot beat JazzHR. Its an affordable option and has solves a lot of our recruiting admin needs. We love being able to send mass emails to candidates and sort them by the different jobs we have Cons We have two separate locations that we recruit for and we could not integrate the two together. We had to create two separate accounts so we constantly are logging off and back in under the different accounts. Review Source AP Amanda P. Talent Acquisition Used the software for: 6-12 months ### "JazzHR is great for smaller companies, especially startups!" March 15, 2018 4.0 Organization and efficiency for candidate pipeline management, job postings and tracking, and referral tracking. Pros I love the look of JazzHR. It is very visually pleasing and allows for ease throughout its use. Very simple to move candidates through different parts of the pipeline. The interview guides are great and nice to have it stored in its own tab. The placement of resume and other documents on candidates profile is efficient and easy to access. Cons Reporting is a bit wonky and hard to customize/organize. I wish assessments could somehow be integrated into interview guides instead of having them be separate. Review Source JL Jennifer L. HR Director Computer Software Used the software for: 2+ years ### "Great ATS system" February 9, 2018 4.0 Integrates with our HR system which is nice. Pros Ease of use, can create a job, close it, pause it over and over again which helps keep all candidate information together. Cons Sometimes I feel like we don't use all the functionalities since the system is so robust. More trainings would be helpful. Review Source MR Matthew R. HR Director/Privacy Officer Computer Software Used the software for: 2+ years ### "An easy solution for a company our size. " August 15, 2017 5.0 We've been with JazzHR since it was started as Resumator 10 years ago. They've been a great partner through our growth, and offer easy solutions to posting positions and managing workflow and a great price. Their newest integrations with Namely may prove to be helpful as well. Pros Rarely goes down, easy to teach managers how to use, minimal requirements for usage, and an affordable price. Cons It doesn't integrate with LinkedIn unless you purchase the premium LinkedIn package, and the name doesn't give a good indicator of what they do. Review Source EF EJ F. Sr. Corporate Recruiter Logistics and Supply Chain Used the software for: 1-2 years ### "Great ATS!" April 10, 2019 5.0 We are tracking applicants through JazzHR and have found out we get more applicants through a specific job site over others. This has helped us realize we can spend more money on one job site versus wasting money on others we don't get a large number of hits on. Pros I love the search features within JazzHR. You can search by name, phone, email, and even key words in a resume. Cons I don't like that we can't use a spell correct when sending emails directly to an applicant form the JazzHR system. Review Source DL David L. Talent Management Specialist Used the software for: 2+ years ### "Great value and provides all the basics" March 15, 2018 4.0 Pros The core basics work well and it's a great value for what we're receiving. Reviewing applications is quick and streamline. Cons Too much focus on aesthetics over functionality. Sometimes fewer features are better than too many. UI is overly complicated for such simple tasks. Review Source MO Mikelle O. Founder Staffing and Recruiting Used the software for: 6-12 months ### "Standard ATS" January 6, 2022 3.0 Pros Being able to easily post jobs and push them out to the job boards. Cons Was sold that it has a way to separate clients from Candidates, it does not. Reason for choosing JazzHR Price Review Source AC Amber C. HR Business Partner Hospital & Health Care Used the software for: Less than 6 months ### "Great Applicant Tracking System " July 20, 2022 4.0 One location that houses all candidate data from application to though to hiring. The support team has been great and very responsive in helping us get set-up. Pros The product is easy to use and the integration was very quick. The online support tools are great. Cons There has been issuing posting through to Indeed, this has been frustrating. Reason for choosing JazzHR Cost and functionality. Review Source AL Ariel L. HR Manager Marketing and Advertising Used the software for: 2+ years ### "Efficient and Easy to Use" December 9, 2016 5.0 I have used Jazz (formally the Resumator) for the last 3 years and enjoy how easy it is to use and how it integrates with other software that our team also utilizes (Sparkhire and Namely specifically). Also, it is easy to share information with the hiring manager and communicate with candidates. Pros Ease of use increases communication with hiring managers, access to templates, provides a clear view of the candidates that are in process. Cons The software is robust, but you may not necessarily need to use all the features. Review Source VR Verified Reviewer Talent Acquisition Coordinator Retail Used the software for: Less than 6 months ### "Extremely well put together product. Easy to use and helps categorize what needs to be done. " March 15, 2018 4.0 Too many to list. Pros We have had this product for around 4 months and so far we love it. The ease of use in posting jobs and promoting them onto the job boards is extremely simple. I have found that it is very easy to communicate with my hiring managers on the progression of the candidates. For what we are using this program for, it does what we need it to do. Cons If I am required to say a con, I don't like that I am limited to how much I can copy and paste into a job posting. Other than that, so far, we really like this product! Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Job Board](https://www.capterra.com/job-board-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.