# Page 7 | JazzHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is JazzHR the right Applicant Tracking solution for you? Explore 491 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/87750/JazzHR/reviews --- JazzHR 4.3 (491) [View alternatives](https://www.capterra.com/p/87750/JazzHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 7 - Reviews of JazzHR ## Showing most helpful reviews Showing 151-175 of 491 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MK Melissa K. CHRO Non-Profit Organization Management Used the software for: Less than 6 months ### "Highly flexible quality tool " February 10, 2022 4.0 The organization had not previously had a formal ATS tool and this one is allowing us to be flexible and scalable to upcoming anticipated growth. Pros Ease of use both for administration, recruiters and hiring managers. Cons We are so new to the product but we don't yet have an answer here (which is good). Reason for choosing JazzHR Pricing was fixed monthly rather than variable based on users (which we anticipated will increase for us due to company growth). Review Source VR Verified Reviewer Recruiter Computer Software Used the software for: Less than 6 months ### "Learned Jazz in my new role, and found it extremely user-friendly and easy to learn." March 15, 2018 4.0 Pros Ease of use - Jazz was very simple to adapt to. I think it's simple to pick up and was easy to learn with very little training. I found the tutorial easy enough to follow and picked it right it up. Cons I do find it difficult to search for jobs, would be nice if you could sort alphabetically. The Dashboard only includes job that I have posted, and since I have just come on board to a new firm, I am also working on jobs that others have posted, so it's difficult to keep scrolling from page to page to find the right job req. Review Source PP Purna P. HRBP Newspapers Used the software for: 6-12 months ### "Easy to use recruitment platform" November 20, 2020 5.0 My overall experience has been great. Jazz is linked with most of the job sites and convenient to manage applications right from screening to onboarding process. I recommend this software. Pros I have been using Jazz and also worked at administering the platform. It has many inbuilt email templates. Workflows can be customized as per org requirement. The customer support via email is extremely quick and respond within a day. I also like the reporting and analytics feature. We can enable an SSO and its easy to add or delete people and provide access. Cons Some people complain that the emails go to spam. Review Source KE Kate E. Office Administrator Marketing and Advertising Used the software for: 6-12 months ### "I love JazzHR" September 19, 2018 5.0 The hiring "team" functionality will rely on your team being skilled at following SOP - there are a lot of "steps" you can create with the software, but unless everyone follows them it can become a mess. Pros The user interface is very intuitive. The features are fantastic - being able to have the process flow so seamlessly is very helpful. The interview guides and interview scoring are particularly useful. Cons While you can "copy" a posting and manually repost it, you cannot "refresh" a post on the boards until 90 days of it being active. It's also odd that you can't delete old interview templates - I end up naming them strange things starting with "XXX" so they sink to the bottom of the alphabetical list. We do not use this for our HRIS at all - for that we went with a different software. Review Source KW Karyn W. Executive Vice President Human Resources Used the software for: 2+ years ### "Easiest Set Up Ever!" August 20, 2019 5.0 We are able to add staff faster and more efficiently for all three of our locations. We are a fast growing company and being able to share resumes, comments and interview responses makes hiring decisions much easier. By using the automated responses we were able to improve our applicant's experience as well. That was important to us, but responding to all those emails was often overwhelming. Pros Literally the quickest and easiest implementation I've experienced with any vendor of any type. JazzHR is supportive all along the way, but they have you up and running so quickly; it feels like all you do is push a button! The system is intuitive and easy to use. Cons I'd like to be able to sort by rating within a status sort. Review Source JC Jill C. Partner Human Resources Used the software for: 1-2 years ### "Great software, not for recruiting firms" December 3, 2019 4.0 Pros Very easy to use, and loved the interface. Cons Was not set up for a recruiting firm. I am guessing this would be ideal for an HR department within a company Switched from [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/) We felt like JazzHR would be more innovative Review Source VR Verified Reviewer Director, Business Development Health, Wellness and Fitness Used the software for: 2+ years ### "Candidate Management" October 17, 2018 4.0 Pros Makes the management and review of all our recent applicants easy and organized for me and all my management team. Also intergreates with LInkedIn. Cons Allows candidates to via text resume format. Review Source SG Samantha G. HR Director Computer Software Used the software for: 2+ years ### "Great Value - a good product for a good price" September 12, 2016 4.5 Pros It's easy to use and is customizable by departments. Each of our department has a different process and we were able to configure Jazz to meet all of our needs. I also really appreciate having a dedicated Account Manager who always been accessible - he's come onsite to meet me and jumped on calls whenever I've had questions. That's becoming harder and harder to find these days so it's something I really appreciate. Cons I wished it would have integrated with LinkedIn Recruiter Lite - but I think that's more of a LinkedIn thing vs. a Jazz thing. Overall - I think for the price - you really get a lot of value. Yeah - there are other solutions out there with better reporting and what not - but they are also 10x the price. If you are a start-up or a small business - Jazz is a great solution for you. Review Source Kenrick B. Talent Acquisition Coordinator Hospitality Used the software for: Less than 6 months ### "Has completely transformed our hiring process! " March 15, 2018 4.0 Streamlined our entire hiring process and enable clear communication between our hiring teams Pros I love almost everything about this software. Most things are very intuitive, the various integrations work pretty much seamlessly and it has moved our hiring process light speeds ahead. I find it very intuitive Cons I really wish interviews and documents were tied to candidates and not jobs. It's very frustrating that when I move a candidate to another job previous interview and any attached documents don't follow them. Review Source CK Cole K. Corporate Recruiter Financial Services Used the software for: 2+ years ### "Convenient tool to use given the price" August 8, 2017 4.0 convenience or tracking applicants through entire hiring process Pros It's straight forward, manages the applicant tracking process from start to finish, allows for ample notes, can work with individualized process flows to work with your organization Cons Does not implement with our HR software, great for the start up vibe where all types of startups are used, not the best when you have established users of traditional HR brands Review Source KS Kastle S. People Operations (HR) Generalist Hospitality Used the software for: 6-12 months ### "Jazz has been very flexible to our frequently fluctuating positions and job markets. " March 20, 2018 4.0 Pros \-Customer Services is fantastic. I have not had a negative experience with any of their reps (over phone, email, chat, voicemail follow up, etc.). They hire great people who are doing a marvelous job. -The ability to edit the functionality of the system to what we need is perfect for our fast moving and growing company's hiring needs. -Very good pricing. Cons \-Some functionality still needs to be worked on to allow for better reporting, edit ability of workflows, changes to interview structures/questions, etc.. Review Source SF Sheryl F. HR Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "New Client" November 15, 2021 5.0 Great value / features for the money Pros Ease of Implementation and assistance with resume import Cons I wish there was a feature to import your templates If I have to do my templates manually, a more robust editor would be appreciated. Alternatives considered [ClearCo](https://www.capterra.com/p/45188/ClearCo/)[ExactHire](https://www.capterra.com/p/198305/ExactHire/)[Workable](https://www.capterra.com/p/130175/Workable/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing JazzHR I did an intensive feature comparative and determined that JazzHR had all of the features I was looking for and at a good price making it the best value. Review Source AG Amy G. Director of Recruiting Accounting Used the software for: 6-12 months ### "Been using Jazz for 5 months and it was a great purchase!! It does everything we needed and more." October 3, 2017 5.0 When I joined the company, they had no ATS. This product immediately created a recruiting infrastructure for them that is sustainable. Jazz also helped us to immediately fortify our onboarding process and has been praised by Finance in terms of its ability to capture documents against employee name. We love it so much that we recently brought on Namely as it will integrate. Pros I love the intuitive ease of use and that training users has been very easy. I find that the database is very easy to keep clean in terms of merging and deleting duplicate candidates. Cons The two things I do not like are that the emails I send through the system do not have my name as the sender. The other thing that can be frustrating is having to start over when changing workflows to a position. Review Source DR Danielle R. Executive Director, Human Resources Hospital & Health Care Used the software for: 2+ years ### "JazzHR is amazing. Excellent support and the improvements every year continues to impress me!" March 15, 2018 5.0 Pros EVERYTHING! The best part was the integration with LinkedIn. I have all of my users fully trained and we use JazzHR to the best of our abilities. It allows me to streamline the recruiting and hiring process. Cons I wish I was able to hire my employees and have this software link to my payroll system. This way the full life cycle of the candidate to employee is housed in one spot. Review Source SR Seth R. HR Director Security and Investigations Used the software for: 1-2 years ### "Coming from Only using Indeed.com it's a Great platform." March 15, 2018 5.0 I just answered all that... Pros I like drawing from multiple sites, able to send out our SOP's, Employee Handbook, Offer Letters, etc. Cons They Really Need to figure out a way to copy Indeed's ability to recognize prior applicants and to show every time that candidate has previously applied. I waste A Lot of time, go over applicants that Do Not Want a Job and only want unemployment welfare. After screen those out, I have to do the whole process again every time they apply...unless I simply memorize Everyone's name Every time they apply. Review Source Ygor L. Human Resources Generalist Used the software for: Less than 6 months ### "Very easy and friendly software" March 22, 2018 5.0 Time-saving, Tracking applicants, Tracking Interview Experiences, and Reports that help us to make decisions. I can wait for you guys have a Survey tool for Employers! Pros It's a very easy and friendly software to use. At begging I was worried how complex would be to train 30 Hiring Managers, but JazzHR also has an Onboarding Assistant with a Hiring Manager Training. Cons Users management and internal communication through the software. We should have more freedom to set up privileges per user. Review Source RE Robin E. HR Director Civil Engineering Used the software for: 2+ years ### "We use this software as a recruiting tool for our mid-sized company with multiple locations." July 18, 2017 4.0 Efficiency in the recruiting process. It allows for easy use across the company and meets documentation and storage requirements. Pros This software allows for a more efficient and streamlined recruiting process. Hiring managers across the firm have easy access to system and candidates. Cons Reporting around applicant flow can be a little clunky. We customized this report but it still requires manipulation. Review Source LN Laurel N. Recruiter Hospital & Health Care Used the software for: Less than 6 months ### "Impressive functionality for a company on a budget" December 26, 2019 5.0 JazzHR has greatly improved our ability to track and manage applicants, and create a more consistent candidate experience throughout the process. Pros It has all of the essential functionality of many of the bigger more expensive options out there, but at a price that makes it available to smaller companies with less room in their budget. The careers page, candidate texting, and unlimited users, with a month-to-month commitment were the major selling points as our company was new to using an ATS, and hesitant to make a long term commitment right away. Cons The reports can be a bit difficult to navigate, but I will own the fact that we haven't had much time to dive into that yet and try customizing reports to get the information we're looking for. But that's the only thing that stands out to me. Reason for choosing JazzHR Low cost and low commitment, with no loss of functionality Review Source AE Allie E. Associate Director of People + Culture Marketing and Advertising Used the software for: 6-12 months ### "I LOVE JAZZ" February 28, 2019 5.0 I love the email integrations, email templates with optional attachments, I love that my boss took about 5 minutes to get the hang of viewing and changing dispositions. I couldn't be happier. Pros Ease of use. I looked at 10+ RMS' and participated in 7+ demonstrations. Jazz was and still is, by far, the most user-friendly, especially for hiring managers/non-HR employees interested in easily viewing and communicating. Cons When I originally assessed JazzHR, on-boarding capabilities weren't available so I went with another product. Review Source ND Natalie D. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great for Organizing Candidates" September 25, 2020 5.0 It has been nothing but exceptional. We have had no issue losing candidates info or not being able to contact them through JazzHR. Pros We use this software in order to organized the 100s of applications we get for each job opening on my team. Every time someone applies JazzHR sends an email that allows you to preview that candidate. It is also excellent to organize candidates in to tiers and send them reject letters if necessary. Cons With any HR software it takes a bit of time to learn and you have to make accounts for each colleague that is involved in the hiring process. At our workplace, the HR decides who has access to all of the info and who does not. Review Source SG Sylvia G. People and Talent Coordinator Insurance Used the software for: 6-12 months ### "JazzHR gives me all the functionality I need without being too complicated." March 15, 2018 5.0 Easy to use, can invite hiring managers into the site. Can get e-mail notifications. Pros It is visually appealing. I like how clean the screens are (never cluttered with too many words or options). I love that I can customize our workflows, do keyword searches, e-mail directly from the website, add team members, and can easily get support. I also love that it shows me when we get duplicate candidates, and what other positions they applied to. The ease of downloading candidates and moving them between jobs is also great. Cons It would be nice if the reporting function was more detailed and had a wider range of functionality. Reporting capabilities are good but could be better. Review Source EN Enkibe N. HR Coordinator Think Tanks Used the software for: 1-2 years ### "Jazz is a very easy tool to use. it is not complicated at all" July 18, 2017 4.0 free job posting to many various listserves Pros I like the fact that we can customize some areas to fit our needs. Hiring managers are able to submit job descriptions but it does not post live, it waits for approval. This helps HR to make the formats are the same and we can make the necessary edits before the position goes live. Cons the ability to update add more choices to some of the drop downs. Approvers do not get notification when a manager edits a position and its back on draft mode and off the website. Review Source CM Camella M. Senior Recruiter Professional Training & Coaching Used the software for: 2+ years ### "Intuitive! Easy syndication of job announcements. Applications assessed speed interview process." July 21, 2017 4.0 Intuitive ATS. Syndication of Job Announcements. Contains all applicate communication and interviews & Assessments in one place. Pros Syndication of job announcements. Intuitive ATS for quickly assessing applications. Communication internally and externally easy. Cons The dashboard of candidate's ratings from interviews not intuitive. Not easy to export when hardcopy needed. Review Source DS Daniel S. Managing Partner Computer Networking Used the software for: 1-2 years ### "Easy to follow user interface" March 29, 2024 5.0 Very positive. The user interface of JazzHR is very innovative and unique and easy to use. Pros JazzHR has been a game-changer since 2009, providing innovative and easy-to-use recruiting tools for different sizes of companies. It is an intuitive and dynamic software which facilitates team building and team management. Cons Our firm had a very positive experience with JazzHR especially when our company was in it's early stages. Review Source KK Kaitlyn K. personnel associate Used the software for: 1-2 years ### "great!" March 15, 2018 5.0 Pros how easy it is to use. Super user friendly and intuitive, so there is very little employee training needed Cons There are definitely still some updates needed. For example having to write out a new email each time rather than being able to attach a template email when you email out an offer letter or onboarding packet. It would also be nice if you had the option to turn off email notifications for specific hiring managers, rather than having to switch everyone to 'daily digest' emails. 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