# Page 9 | JazzHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is JazzHR the right Applicant Tracking solution for you? Explore 491 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/87750/JazzHR/reviews --- JazzHR 4.3 (491) [View alternatives](https://www.capterra.com/p/87750/JazzHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 9 - Reviews of JazzHR ## Showing most helpful reviews Showing 201-225 of 491 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Anthony M. VP of Government Affairs Used the software for: 6-12 months ### "The tool has exceeded all of our expectations. The customer service is extraordinary." March 15, 2018 5.0 Pros The fact that 17 job boards are included in our package. It's so great that the tool is so useful and don't have dozens of things I need to pay more for. It's great to pay one price and basically get everything I need to be successful. Cons I wish the reporting tools and search engine were a little more dynamic. For example when I type several letters of a persons name the search engine doesn't always find candidates unless I spell the entire name. The reporting tools are a bit limited, but that's okay. I can download to a csv and then do the data manipulation I need in Excel. Review Source VR Verified Reviewer AVP Information Technology and Services Used the software for: Less than 6 months ### "Recently had to use for a client and I wish every client used JazzHR" June 8, 2021 5.0 Pros Started using Jazz because a client selected them as the ATS of choice. WOW, if only every client would use this system. Far easier to track and upload etc. Very impressed. Cons No negatives from this end. I've had a very positive experience in the brief time I've been using Jazz. Review Source CL Courtney L. Director of Human Resources Hospital & Health Care Used the software for: 2+ years ### "I have loved my experience with the JazzHR platform" March 15, 2018 5.0 Pros What I like most about using JazzHR is having the ability to send emails to candidates. I do also like the option of integrating other platforms such as SparkHire Cons I wish it were easier to change default settings. (scheduling interview, scheduling phone interview buttons) Review Source TM Tanner M. Marketing Recruitment Manager Facilities Services Used the software for: I used a free trial ### "Great choice!" January 6, 2021 5.0 Overall it is great to use and very easy to track candidates for jobs. Pros Being able to pool all of our candidates for future jobs we have is huge as we don't have enough jobs at one time for how many people apply but can contact them in the future. Cons We don't have a texting option which is something that we really wanted but other than that it has been great so far! Review Source JL Jamie L. Chief of Staff Computer Software Used the software for: 6-12 months ### "Good software, sharing features somewhat lacking" December 6, 2017 4.0 Pros Jazz looks great. It's easy to set up and use as the administrator. Good search features, works quickly, lots of customization possible. Cons "sub-users" often seem to struggle to find information. Sharing some information is made incredibly difficult; for instance, I cannot (or have not yet found a way) to share the results of an interview, conducted within Jazz, with other team members easily. They can't be copied and pasted nor can they be printed This may be by design, but for some less tech-savvy users or those who can't be bothered with another login, it's annoying. Review Source AH Amy H. Recruiter Insurance Used the software for: 2+ years ### "Jazz is my Hero!" March 9, 2017 5.0 Jazz is uber-user friendly - for the client and the candidate. So many reporting capabilities. Even better support staff. Could NOT hire 700 people last year with any other ATS! Pros Super easy to use! Fantastic support team! Cons Sometimes there is a lag between screen, especially when scheduling interviews. Review Source NW Nikita W. Used the software for: 2+ years ### "Easy to use and fair price point" June 28, 2016 4.0 We were a 500 ee company recruiting from email inboxes before Jazz, so many efficiencies! It's also super easy to use. Could have more features to meet our needs (references, improved search-ability), but all in all very good value for the price point. Pros Easy to use, fosters efficient communication Cons Lack of customization Review Source AH Anna H. Site Director Individual & Family Services Used the software for: 1-2 years ### "Great tool for HR" November 8, 2019 5.0 Pros I love the functionality of JazzHR. You can easily track applicants and store data to review later. I use this daily to screen new applicants and maintain interview questions. Cons It’s a bit pricey but well worth the money. Review Source GB Gretchen B. Recruiting Manager Computer Software Used the software for: 2+ years ### "Great Product for Small Recruiting Shop" September 12, 2016 5.0 Pros Jazz is super easy to use and very intuitive. I like that I can move through resumes quickly withing a lot of clicks. I also like the email tracking feature so I can see the communication history with candidates. This is highly valuable if you are running a department that focuses on candidate experience. Cons The name search function is not as robust as it could be. The last time I used the search capability you had to spell out the entire name. Review Source KM Kay M. HR Consultant Human Resources Used the software for: 1-2 years ### "Very Cost Effective" December 1, 2020 4.0 Streamlines job posting, applicant selection, and gives multiple hiring managers access to the same information, if desired. Pros Easy integration and user upgrades, great customer support, post job openings to multiple job boards with one click, communicate and track applicant interview progress in one place. Cons Tracking a job applicant who applies to more than one of your job postings requires manual merging, and is a bit time consuming. Review Source MW Mark W. Senior talent Acquisition Computer Software Used the software for: 2+ years ### "My overall experience with the Jazz product is good. It lacks some basic functionality but good" July 18, 2017 4.0 Pros The support team at Jazz is very good and they have helped me understand how to use the product better Cons There is some basic functionality that is missing. There should be a way to look at the resume and type notes without going from screen to screen Review Source Brittany A. Recruiter Human Resources Used the software for: Less than 6 months ### "Recruiting Software" January 5, 2019 5.0 It is good for basic recruiting Pros It is easy to post jobs and they go to multiple jobs boards. Also, it is easy to see where they are in the process. Share information with multiple hiring managers. Good value for money Cons Its not as good as other software to see if candidates applied to multiple jobs. Hard to write notes and see them. Review Source VR Verified Reviewer Director, Human Resources Insurance Used the software for: Less than 6 months ### "Jazz is very easy to customize yourself. It keeps me organized and efficient. " March 15, 2018 4.0 Pros Easy to configure yourself. Positive UI. Contains the features I need (scheduling, posting, cloning jobs, job board syndication, etc.). Cons Does not sync well with calendar. I am currently on Exchange 2010 and Jazz can not seem to get my calendar set up despite multiple calls. They are better suited for google suite users. Review Source VR Verified Reviewer Product Manager Consumer Services Used the software for: 6-12 months ### "Good basic, cheap ATS" September 25, 2018 3.0 Pros Relative to other ATS, it was pretty cheap! I also liked that you could duplicate funnels for job postings with similar interview steps. Cons There is not a lot of flexibility in terms of communication to applicants. Email templates would be better off if they were not as static. I also wish it gave you users more freedom to design the funnels for applicants. Review Source MT Morgan T. Talent Acquisition Recruiter Staffing and Recruiting Used the software for: 2+ years ### "It's like they are reading our minds with what we need next!" March 28, 2017 5.0 The team is incredibly responsive and always ready and available to assist us with everything we need to have the most efficient process possible. Pros Their continued efforts to add functionalities and updates. They actually listen to our request and put it into action and deliver. Review Source KG Krizia G. Corporate Recruiter Used the software for: 2+ years ### "Gets the job DONE!" March 7, 2018 5.0 Pros JazzHR is a simple and easy to use Applicant Tracking System. You can easily set up workflows and have all hiring member actively contribute Cons Some of the feature are standard and cannot be edited. For example: Job Type (ie. Full Time, Part Time) Review Source NV Nithusha V. HR Consultant Human Resources Used the software for: Less than 6 months ### "Great Product" April 16, 2024 5.0 Pros JazzHR offers a user-friendly interface that simplifies the recruitment process. Its intuitive design allows for easy job posting, applicant tracking, and communication with candidates. Cons The system could benefit from more advanced customization options to cater to specific organizational needs. Review Source FS Farrah S. HR\\Payroll Administrator Wholesale Used the software for: 2+ years ### "The workflows make life super easy." March 15, 2018 5.0 Pros The program is user friendly and really make the recruiting process practically seamless. It has help reduce time as well. Cons I do not like the fact that you can't use the same email for multiple accounts. This may sometime become cumbersome. Review Source LS Lissette S. HR Generalist Logistics and Supply Chain Used the software for: 2+ years ### " The system is very easy to use" March 15, 2018 4.0 JazzHR is our applicant tracking system Pros The system, allows me to know if the applicant applied more than one time and also the reports... Cons I would like the system to keep a record of the positions that are deleted. Would be nice to keep records Review Source AA Antonio A. Culture Champion Information Technology and Services Used the software for: 2+ years ### "Jazz has completely changed our hiring and on boarding process for the better." March 15, 2018 5.0 Increasing our workforce exponentially Pros I really like how user friendly it is, all of the features that it has and how quickly customer support gets back to you. Cons I guess I would say it would benefit the company if it were a little less expensive. Review Source RK Rowena K. Talent Acquisition Manager Telecommunications Used the software for: 6-12 months ### "Excellent! Even the customer support team is phenomenal! " July 18, 2017 5.0 The ability to streamline our hiring process in one easy to use interface has been amazing! Before I joined the company they did not have an ATS in place and it has made hiring easier and faster without bringing down the quality of applicants/candidates! Pros The ability to customize it towards our company needs instead of our company having to adjust and build around a software program. The customer support is also fantastic! Any issues we've ever had were handled quickly with great communication and also a friendly attitude, which reflects how much JazzHR really cares about it's customers! Review Source T"P Tomika "MIchelle" P. HR Specialist Education Management Used the software for: 1-2 years ### "JAZZ is a very intuitive ATS. In my current role, we use it to hire students on campus. " March 15, 2018 4.0 Flexibility to streamline processes with the many features. Pros It is very user friendly for the students. They love it!! The flexible features has allowed our department to streamline processes which has increased efficiency. The integration feature is awesome. Cons I would like to have more flexibility with the reporting feature. At this time, there aren't any more improvements that I can suggest. Review Source IZ Isaac Z. Director of Personnel Health, Wellness and Fitness Used the software for: 2+ years ### "Most robust ATS tool I've worked with to date" March 15, 2018 4.0 When I first used Jazz there were updates all the time making the interface confusing, but over time is has calmed down Pros Ability for many users to have their own level of access, quick posting on multiple job boards, great workflow/status capabilities Review Source VR Verified Reviewer HR & Accounting Manager Telecommunications Used the software for: Less than 6 months ### "Jazz HR" September 10, 2019 5.0 overall our experience with Jazz HR has been very positive. Pros Very easy to use. Has a lot of features but no many as to overwhelm you. We are a medium size company and it fits our needs very well. Cons None so far. We have been able to use it to full fill our needs with out incident. Review Source KD Kevin D. Sales Enablement Consumer Services Used the software for: Less than 6 months ### "Simple and Friendly ATS System" March 16, 2021 5.0 Pros Under my trial account, I was able to build out our organization entire recruitment platform in 2 days. From job postings, workflows, approval process and interrogations with 3rd party platforms. The system is really simplified and follows and intuitive path from applicant intake to hired. The evolution and interview guides that you can build, can take away all the guess work and admin for the recruitment team. Cons The integrations with major platforms could be increased, such as Indeed and Linkedin. It was a confusing process to get established and we bounced between multiple contacts to resolve. A recommendation is update the knowledge base and add short-form videos to help visual the process. 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