# ThinkingCap LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ThinkingCap LMS the right Learning Management System solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/87816/Thinking-Cap-LMS/reviews

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ThinkingCap LMS

4.8 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ThinkingCap LMS

Ease of use

4.0

Customer Service

4.6

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Karon F.  
Manager, National Parenting Programs  
  
Used the software for: 2+ years

### "Thinking Cap has always been very supportive, helpful, willing to listen and find a solution."

January 8, 2018

5.0

Pros

When we developed our online prenatal and parenting program we needed a learning management system that collected data from parents registered in the program as well as software that had a variety of interactive elements (widgets) to make the classes engaging. We found other learning management systems not as flexible or were to expensive. The software authoring program provides a variety of interactive elements allowing the creator to develop engaging online learning classes. The learning management software (LMS) provides flexibility in how the classes look and are delivered. The software also offers a variety of reports that can be used to track the progress of learners taking the classes and the demographics of the learners based on the metadata from the learner registration pages. Thinking Cap staff have been willing to accept challenges that have arisen when we have licensed our parenting program to other agencies. A licensee of the parenting program wanted to collect specific demographic data, such as postal code, gender, and marital status, but did not have its own registration system. Thinking Cap designed a system that not only handled all the registration tasks, but collected all the required demographic data in an easy-to-use interface.

Cons

For new users to learning management systems, some may find this program challenging to use at first. Thinking Cap provide training and are supportive if questions arise.

Review Source

TB

Tim B.  
Project Manager - Learning Innovation  
Construction  
Used the software for: 2+ years

### "Thinking Cap LMS Review"

February 24, 2022

4.0

We began using Thinking Cap in 2005 to start an e-learning program that has since grown to 150,000 users. While there were initial growing pains, the wide range of features and functions available to us in this LMS has been critical to the success of our program.

Pros

Our unique course distribution model and user profile required an LMS that was both customizable and equipped with robust learner support features. Thinking Cap LMS provides us with both of these requirements, along with a range of other features and functions that we use on a daily basis. When issues do occur, the Thinking Cap support team has been reliably efficient at resolving these issues quickly.

Cons

As a 15-year client of Thinking Cap, most of the issues we had with the LMS were in the early years of this product and were due mainly to growing pains.

Review Source

MC

Menai C.  
IT Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Thinking Cap"

February 8, 2022

4.0

Great group of people working at Thinking Cap. Their Thinking Camp allows them to bring together their customers allows for networking as well as bringing new ideas to the table for implementation.

Pros

Long-term employees - know the system inside and out Robust system - Lots of features to be utilized within Thinking Cap, Initial training on system is quite detailed. Thinking Camp brings customers together for two days to build the future of Thinking Cap and puts your ideas into their road map.

Cons

Speed can sometimes be a factor - whether uploading a file or making a change, or loading a page. Support tickets can sometimes be slow-moving through the system for correction.

Review Source

MM

Midou M.  
Manager  
E-Learning  
Used the software for: 2+ years

### "Thinking Cap"

February 14, 2022

5.0

Great LMS and behind a it there is a great team. They provide a solution that understands the users. The LMS gives the users as well as administrators complete control.

Pros

It is a platform that makes easy to create or import content and deliver it to an unlimited number of users. The LMS easily be integrated with hanks to its features: User synchronization, data exports and Web Services API.

Cons

There many features and user guides especially as videos would improve the user-frriebdliness.

Reason for choosing ThinkingCap LMS

Product and price

Review Source

TB

Tim B.  
Manager of Learning Innovation  
  
Used the software for:

### "I <3 Thinking Cap"

January 18, 2012

5.0

20 000 learner that we manage and we've never had a problem. It's reliable, and dependable. Our non-technically people find it easy to use.

Pros

Robust in the sense that it hasn't given us any problem. Functions reliability. Extensible Flexible Good Reporting, learner searchability. Nice to see that they listen to customer feedback, addressing needs with each release.

Cons

I wish we had the next release for now, because I know its going to be better.

Review Source

CC

Charles C.  
VP  
Human Resources  
Used the software for: 1-2 years

### "Feedback from Charles at Knightsbridge"

November 1, 2016

5.0

Fantastic experience working with the team. Would certainly recommend this tool to other companies seeking an LMS. Quality service always provided. Went a long way!

Pros

Easy to use User Management console Easy toggle from Admin to User

Cons

Course uploading was cumbersome and feedback on upload wasn't accurate.

Review Source

Response from Thinking Cap

November 1, 2016

Mr Cicciarella is a Thinking Cap customer and we have taken his comments onboard. In fact we have already addressed the course package upload and made it easier.

MP

Melanie P.  
Learning & Development Manager  
  
Used the software for:

### "Great LMS!"

July 3, 2014

5.0

ThinkingCap provide a highly customizable LMS that has really stretched to meet our organization's needs. What I like most about ThinkingCap is their team. They're responsive and agreeable. Every LMS is going to have bugs and will present you with challenges, but having a team of people there to work through these issues has been a breath of fresh air. Much better than my previous experience with larger systems that have all of the bells and whistles but no infrastructure to support their clients.

Review Source

PR

Pat R.  
Chief Learning Officer  
  
Used the software for:

### "It allows us to provide lots of support to learners."

August 13, 2015

5.0

Over the years it has added a host of improvements and new capabilities. It is a really rugged system. We have had some very satisfied clients after introducing them to Thinking Cap. It has a lot of features so you need to keep up with the new options that open up to you.

Review Source

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