--- title: "Clear Spider Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Clear Spider Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/87868/Clear-Spider/" page_type: "product" language: "en" --- # Clear Spider Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Clear Spider ## What is Clear Spider? We serve large multinational enterprises to medium-sized businesses. Great for complex inventory requirements and specific industry needs. Our solutions are cloud-based and collaborative, so multiple users from various organizations can view and manage the inventory at locations around the world. Features include: VMI/CMI; Order, Production, Warehouse, and Shipping Management; RMA & numerous integrations (see below). Bring us your most complex inventory problems, and we'll solve them for you! ## What is Clear Spider used for? [Inventory Control](https://www.capterra.com/inventory-control-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Barcoding](https://www.capterra.com/barcoding-software/) Overall rating Based on 28 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $375 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Clear Spider alternatives Highest Rated [4.7 (52)](https://www.capterra.com/p/163480/Kechie/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (169)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (504)](https://www.capterra.com/p/78431/inFlow-Inventory/reviews/) Starting price $186.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (358)](https://www.capterra.com/p/232310/InventoryCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Clear Spider Overview ### Which roles and teams benefit most from Clear Spider? Clear Spider is most used by procurement, inventory, and supply chain teams that need tighter control over purchasing, materials, and stock visibility across locations. IT managers and business analysts use it to support system integration and reporting, while directors and executives rely on it to improve operational oversight and sourcing decisions. Answer based on 28 reviews Overview ### What company size and specific industries is Clear Spider built for? Clear Spider is designed for medium-sized businesses and large enterprises that need highly customized inventory management solutions. The vendor description does not identify specific industries, so its target audience is best described by company size rather than sector. Features and Usability ### What are the key features of Clear Spider? Clear Spider offers inventory control, inventory tracking, inventory optimization, and warehouse management for stock oversight. It also includes order management, shipping management, billing and invoicing, barcode and RFID scanning, real-time reporting, and third-party integrations for linking inventory, purchasing, and fulfillment workflows. Integrations ### Which third-party tools and platforms does Clear Spider integrate with? Clear Spider integrates with over 30 third-party tools and platforms, including Adobe Commerce, BQE CORE Suite, BigCommerce, Blackbaud CRM, Brightpearl, Dynamics 365, E2open, Epicor Advanced MES, FreshBooks, Infor CRM, Infor CloudSuite, Keap, Lightspeed Retail, NCR Aloha, and IBM Connections. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Clear Spider offer? Clear Spider provides live online training, documentation, and videos to help teams get started. Live online sessions support guided instruction, documentation offers written reference materials, and videos provide self-paced visual learning for reviewing features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Clear Spider offer? Clear Spider offers Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Reviewers describe support as responsive and helpful, with issues handled quickly and technical contacts staying close to business needs. Some note that even simple changes require contacting support. Answer based on 4 reviews Features and Usability ### How user-friendly is Clear Spider's interface? Clear Spider offers a consistent, fast interface that helps experienced users move through inventory and reporting tasks efficiently. Many administrators like the familiar page structure and web access, but some new users find the design dated, the menus less intuitive, and the available screen customization too limited. Answer based on 12 reviews Features and Usability ### Is Clear Spider easy to learn and use? Clear Spider works well for day-to-day inventory tasks once teams learn the system and its terminology. Retail, warehouse, and service teams often find barcode scanning, reporting, and administration straightforward, but onboarding can take time for new users, especially when menus, scanners, or workflow relationships are not immediately clear. Answer based on 12 reviews ## Features AI summary Based on 7,578 Inventory Management reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Clear Spider supports all three features that reviewers rate most highly: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain accurate stock levels, monitor item movement across locations, and manage customer billing more efficiently, allowing teams to reduce stock issues, improve order accuracy, and keep financial processes organized. Inventory Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Barcode/Ticket Scanning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Billing & Invoicing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Inventory Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Clear Spider 64 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Forecasting: Form predictions based on past and present data/trends - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IoT Integration: Integration with Internet of Things devices to automate real-time tracking, data collection and other processes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Kitting: Group and package individual but related items as one package set - Label Printing: Process of printing custom labels through various methods. - Label Templates: Premade examples and templates for labels - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Receiving: Manage all receiving processes within a warehouse - Receiving Labels: Labels used to alert warehouses of any pertinent information before workers scan or unpack the product - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SKU/UPC Codes: Internal and external product tracking codes - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (27) 4.4 Based on 27 reviews ## Pricing Value for money 4.6 (25) Basic $375.00 Per User,Per Month Value for money 4.6 (25) 4.6 Based on 25 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Keap](https://www.capterra.com/p/76390/Infusionsoft/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (28) 4.8 Based on 28 reviews ## User reviews Overall rating 4.5 Based on 28 reviews Filter by rating 5(16) 4(11) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Angie W. Finance and commerce Gambling & Casinos ### "Good service in every way" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 27, 2024 You can track each order that goes out and manage a well-organized inventory to have everything clearer in real time and also increase efficiency. Pros It has been a whole set of good tools that has allowed for clearer inventory control with its useful functions that have everything on a single platform, it has facilitated order management and inventory tracking, having a clear order of numbers to go tracking Cons In general, I like everything, there is nothing to dislike, they have provided an excellent, very complete service, there is nothing to improve Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Josie F. Sales Associate Retail ### "Inventory Management made simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2019 Clear Spider inventory management software gives you the ability to help your customers every day with things as easy as a price check or adding a return back to the shelves after it is brought back making customer satisfaction a number one achieved goal of mine. Pros There are many pros to Clear Spider starting with inexpensive. This inventory management software is cloud based making it very easy to use and accessible anywhere with increased security and real time data. Clear Spider is so easy to use, in my line of work, retail, all we do is scan the barcode and everything you need to know about the item is right there on your handheld scanner like amount of item to when you need to reorder the item. Everything you and your employees need to manage all inventory for more cost effective decisions and customer satisfaction. Cons As long as I've used clear spider software I still have yet to find a down side to it, enjoy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GW Graig W. Manager, Strategic Sourcing ### "The staff at Clear Spider have always been extremely responsive and willing to assist." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 28, 2017 Pros I appreciate how responsive the staff is to answering questions, providing support, and has a willingness to develop customized solutions whenever feasible. Uploading is simple, once you understand the specific process to do it. Cons The system does feel somewhat antiquated in comparison to some other systems. It also has some weird limitations, such as only being to automatically send a system generated PO to one vendor email address, rather than multiple ones. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Anick B. Analyst Banking ### "Good experience overall. UI is sometime hard a bit but everything is functionnal." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 24, 2017 Our best benefit was to use less paper and have a huge improvement with our follow-up. Pros Work well. Always available and stable. Quick response to my email when support is needed or when I have question. Cons Poor UI and then less user-friendly. It's a bit hard for new user to be onboard with the solution because the tool is not that intuitive. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MD Matthew D. Warehouse Manager ### "Love the system. Easy to use and facilitates more efficient and effective planning with customers." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 24, 2017 Pros The fact that it is web based is my favorite feature of the software. This allows my customers (who have access to their own inventory) to see the same things I see when we're planning for future projects. Having photos for them to view is also a nice touch. From an administrator's standpoint, the ease with which inventory is added to the system is definitely a major plus. Inventory comes in and out of our warehouse every day so simplicity of use makes it easier for me to do my job and keep inventory updated daily. Cons There have been occasional issues with adding items to inventory and fields populating correctly. I believe these issues had to do with initial uploading our product from different inventory software. However, when these issues arose in the past, they were quickly handled by the support team at Clear Spider. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SZ Shahid Z. IT Project Manager Furniture ### "Excellent Customer Service. Anytime there was an issue, the response was immediate. Good Training." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2017 \- Able to organize the Raw Material warehouse - Streamline the Inventory Management Processes and Procedure - Accurate Raw Material Reporting - Issue and Receive Raw Material accurately and easily - Labeling of Product Pros Clear Spider is a simple Inventory Management Application. Comprehensive, easy to use and very well organized Tool. It has many features, that are available if needed. For example you can generate, manage and administer POs both for receiving and issuing material. A lots of inventory reports, which are easy to create and extract to different formats i.e. excel, pdf It has the ability to track the material by multiple criteria such as location, bins, Product Codes and Type Etc. It cab be used for Future planning and forecasting material requirement. Clear Spider has a feature to Audit the transactions in multiple ways such as by type, users Etc. It has the ability to generate Bar Coded Labels Clear Spider ahs full blown Physical Inventory and Cycle Count feature, which has reduced our physical inventory time in half. It has a provision to email POs, Orders, Reports Very user friendly, Easy to administer. Excellent Security There are lots of templates that are available for generation of reports Configuration of the system is easy. It is a cloud based system and Clear Spider has managed it very well as far as the Company data security is concerned. It keeps the History of transactions, which can extracted. In short it is simple, short, easy to use, well managed and comprehensive application for Inventory Management. Cons To generate new functionality and queries, which may be very simple in nature, you need to contact Clear Spider Technical Support. Clear Spider is being used in a limited role in our company. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KB Kevin B. Sales Director Logistics and Supply Chain ### "Clearspider has been an essential tool for the management of our business" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 23, 2017 scalable WMS at competitive price. Pros The vast potential of the software is incredible. We can be certain that the tool can do everything we currently need and is scalable for our future growth. Cons The terminology was difficult to adapt to initially. The menu driven functionality was also difficult to understand at first. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KC Kelli C. Director Hospital & Health Care ### "Clear Spider has helped us navigate and control our completely random inventory needs. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2017 It enables us to organize our inventory and know exactly what we have at any given time. Our inventory is based in donations so it's completely and totally random. Pros Once you learn the system, it's very easy to use. It was created specifically for our needs and we were able to make numerous changes in order to drill down to exactly what we needed. There is no superfluous data or items - which makes it very user friendly Cons The unknown when getting familiar with the system. Tracking inventory in this manner was a huge change for us, but because the system is built for our specifications, that "unknown" quickly goes away. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Michael C. IT DIrector Chemicals ### "Clear Spider adds tremendously to our value proposition both internally and to our customers. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2017 I would eco my comments from before: Customization, fairly quick deployment and the scalability of the applicaiton Pros The flexibility to customize based upon our needs. Its highly customizable that allows us to deploy the too in unique ways to our customer Cons its not free. I cant really think of anything that I don't like about the application to day. I can say that more options for changing passwords would be good Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DQ David Q. Vice President of Operations Non-Profit Organization Management ### "Using Clear Spider has allowed my organization to better manage our inventory and grow our business." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 18, 2017 Increased the number of outbound shipments by 42% in the first year. Greater inventory accuracy and visibility. The real-time changes to inventory means I can better informed decision related to my business. The addition/ creation of an on-line order portal greatly reduced the number of man hours we have had to devote to internal order processing and an increase in customer satisfaction. Pros The system is easy to use and has more features than we need. The tech support people are superb. Integration/ interfacing with other systems is easily handled by back end support. Partnering with Clear Spider means that my organization could move away from a very linear outbound order process, and serving only one customer at a time, to handling multiple customers and orders at the same time. Cons The one major downside to the software is the lack of user customization. Users can not create their own reports or change the layout of views. The flip side to this is that the Clear Spider team can create just about any report that you need. The lack of flexibility is the one knock on the system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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